About 56.4% respondents of the survey said consumers' right to give negative comments is an objective reflection of the public monitoring system in the virtual online society, while 79.3% believed that it is necessary to launch relevant measures to protect consumers' right to give negative comments.
56.4%的受访者认为消费者的差评权是网络虚拟社会中大众监督机制的客观体现，79.3%的受访者认为有必要出台相关措施保障消费者差评权。