The institutions were greatly lacking when it came to preserving information and data published on social media, and only a small percentage of institutions used electronic records management systems to preserve material on their social media pages.
Varðveislu efnis á samfélagsmiðlum stofnana var verulega ábótavant og einungis lítill hluti þeirra varðveitti efni á samfélagsmiðlum sínum í rafrænum skjalastjórnarkerfum.