The objective of the research was primarily to look into how successful the implementation of WorkPoint at Rikiskaup was and to monitor how the employees adapted to the changes that the new system encouraged.
Markmið rannsóknarinnar var fyrst og fremst að kanna hvernig innleiðing á WorkPoint hjá Ríkiskaupum gekk fyrir sig og skoða hvernig starfsfólk tók þeirri breytingu sem nýtt kerfi fól í sér.