Senior citizens in the Users Council feel that their views are heard by the counsellors or directors that oversee the social activities, however there were diffrent opinions among the interviewees whether their affairs were heard by the City of Reykjavík.
Eldri borgarar í notendaráði upplifa að þeir fái hlustun hjá þeim ráðgjöfum eða forstöðumönnum sem sjá um félagsstarfið en skiptar skoðanir voru á því hvort hlustað væri á málefni viðmælenda hjá Reykjavíkurborg.