Eight record managers were interviewed by using semi-stuctured questions who had participated in implementation of electronic record management systems in organizations. Questionnaire was also sent to individuals in IRMA-Icelandic Records Management Association.
Tekin voru hálfopin viðtöl við átta skjalastjóra sem tekið höfðu þátt í innleiðingu á rafrænu skjalastjórnunarkerfi og sendur var út spurningalisti á félagsmenn í Félagi um skjalastjórn.