The most significant result from this pilot study was that staff based knowledge of the resident life history and preferences increased by 25,4%, while staff assessed their knowledge higher than the results indicated.
Helstu niðurstöður voru þær að þekking starfsmanna á íbúum íhlutunardeildar jókst að meðaltali um 25,4% en starfsmenn mátu þekkingu sína meiri en niðurstöður gáfu til kynna.