The major pros of usability testing, according to the interviewees were, increased communication with users, receiving users feedback, acquiring analytical data and increasing the understanding of the software team of the use of the program with the users themselves.
Helstu kostir notendaprófana að mati viðmælenda voru, aukin samskipti við notendur, endurgjöf notenda, að öðlast mælanleg gögn og aukinn skilningur hugbúnaðarteymisins á notkun hugbúnaðarins hjá notendunum.