Participants felt great satisfaction in regards to care, communication and the ICU environment but certain dissatisfaction was evident in regards to control over their family member´s care.
Ánægja þátttakenda var mikil með veitta umönnun, samskipti og umhverfi gjörgæslunnar, en jafnframt ríkti viss óánægja með umfang stjórnar yfir meðferð sjúklings.