The employees of banks and saving banks in Iceland believe the main advantages of knowledge management to be that it inhances the quality of service, improves the organization and increases competitive advantage.
Starfsfólk bankanna og sparisjóðanna telur helstu kosti þekkingarstjórnunar vera að hún auki gæði þjónustu, bæti skipulag og ýti undir samkeppnisforskot heildarinnar.