A guideline was made, were the organizational situation at the hospital was analyzed and a vision of the future goals by implementation of lean were introduced.
Gerður var vegvísir þar sem farið var yfir stöðuna á spítalanum og mótuð var framtíðarsýn þar sem markmið með frekari umbótum við notkun straumlínustjórnunar voru kynnt.