hector and tabitha leave. katy is spooked by the house, especially when she finds a stuffed cat on the sofa. she sees an old photograph of hector, tabitha and andras as children, but andras does not look disabled. katy's friend shell arrives and plays with hector's stairlift, sending it upstairs. katy warns shell not to break anything, and is startled to see the now-live cat. katy tries to call her father so she can leave, but the house has no mobile phone signal and the house phone's party line is tied up. as she prepares to leave, the stairlift returns downstairs and andras's bell rings. katy is scared of going upstairs, but, at shell's insistence, the two go to check on him.