in spite of his training, finn becomes disillusioned with the first order during his first combat mission on the planet jakku. he is traumatized when a fellow stormtrooper dies in front of him, and is later horrified when ren, having failed to secure the map that will lead to the missing luke skywalker (mark hamill), orders his squadron to massacre a village of jakku civilians. the other stormtroopers follow ren's order without hesitation. finn, however, lowers his weapon, aghast, in a silent but firm refusal. while on jakku, phasma and ren both notice finn's inability to kill, and phasma later instructs him to report for reconditioning to better follow her orders. instead of heeding her word, finn resolves to flee the first order, and convinces the captured resistance pilot poe dameron (oscar isaac) to aid him in his escape.