since 2014 onwards, some improvement have been made, especially in ticket reservation system (now booking is available online, but still limited to payment via bank rakyat indonesia's atm and indomaret store. credit card payment is still not possible), toilet repair, and 2-pin electric plug (for mobile devices only). passengers can enjoy gsm & gprs network in pelni ships provided by telkomsel. however, passenger management is still troublesome, mainly because most of indonesian seaport's passenger terminal (operated by indonesia port corporations) is not sterile from illegal visitors.