phoning 1800 55 1800 anywhere in australia will connect you to a counselor from kids helpline. the contact by phone can be made at any time of the day and on any day in the week. this is the quickest way of getting support. if the problem is really urgent kids helpline advises that contacting them by phone is the best way to get support immediately. contacting this number in australia is for free using a landline &amp; mobile phone.