diana was seen as a contemporary and accessible princess, so the goal of the memorial fountain was to allow people to access the structure and the water for quiet wading and contemplation. however, shortly after its opening and after three hospitalisations caused by people slipping in the water, the fountain was closed. it reopened in august 2004, surrounded by a new fence, and people were prevented from walking or running in the water by six wardens. now, however, entering the water is once again permitted.