globally, "never really over" opened at number 10 on the global spotify charts with 2.83 million streams surpassing the 2.65 million that her song "chained to the rhythm" logged on its number 10 debut on global spotify dated february 10, 2017. the track entered at number 15 on the us "billboard" hot 100 with 31,000 downloads and 15.8 million streams, giving perry her 19th top 20 song in the country. "never really over" also became her highest debut on the chart since "chained to the rhythm" in 2017 as well as her fifth highest entrance there overall. in august 7, 2019, the song was certified gold by the recording industry association of america for shipments exceeding 500,000 units in the united states.