when snip and his friends refuse to vacate the pub after closing time one evening, clyde threatens to quit his job unless they leave. they don't, so clyde quits but he contacts his boss, sharon mitchell (letitia dean), who is holidaying in america. sharon returns to find that many of her regulars are refusing to drink at the vic, mainly because of snip. she takes control and bars grant's friends (including snip), causing him much humiliation, and he ends up hitting her.