while out clubbing at the age of 16, louise met the music producer denis ingoldsby, who was forming an all-girl group. she subsequently introduced denis to kéllé bryan. kéllé and louise, together with sisters easther and vernie bennett, formed the band eternal in 1992. the group performed r&b, and recorded a number of hits during the 1990s. eternal's debut single "stay" entered the uk charts at number sixteen and climbed to number four, and their debut album, "always and forever" became the first album by a female group to achieve over a million sales in the uk. louise left the group in 1995 to pursue a solo career, amid unsubstantiated rumours that she was forced to leave because a radio station in the united states dedicated to black music would not promote the racially mixed group.