i'm very glad to see that there's quite a lot of nurses here, and i presume that quite a lot of those are women nurses, and i think that this is terribly important, and i think a useful thing with this new service could do is to go out and talk for instance to the meetings of women's organisations, to old peoples' clubs in the afternoon, and actually ask people what they would like, and get them talking in a nice informal way, rather than waiting for somebody to let them know what they think, because i don't think they're going to get it.