the following year, in march 1992, lorraine contacts pat from hospital. she has been severely beaten by her boyfriend gary (thomas craig) and needs pat to take care of her 15-year-old daughter mandy (nicola stapleton). having had her daughter taken into care by the social services in the past, lorraine wants to prevent this from happening again. pat is initially unwilling to help, but she eventually relents and mandy stays at the butchers'. lorraine is released from hospital the following week, and she abandons her daughter. mandy ends up homeless and sleeping on the streets. on christmas eve 1992, lorraine contacts mandy and tells her she is coming to visit. she does not arrive, so mandy travels to her flat on christmas day to reunite. lorraine is not there and mandy is instead greeted by gary. after getting into a fight with gary, mandy flees from her mother's tower block with mark fowler (todd carty).