brittas's other deputy, the dim-witted colin weatherby, is played by mike burns. colin has several skin allergies and a constantly infected hand. though he is an assistant manager, he works as the centre's caretaker. carole, played by harriet thorpe, is the often tearful receptionist who keeps her three children in the drawers of the reception desk. amongst other members of the team is julie, played by judy flynn. julie is a sarcastic secretary who hates her boss and refuses to do any work. lively linda, played by jill greenacre, gentle-hearted gavin, played by tim marriott, and his paranoid partner tim, played by russell porter, are more co-operative members of the team. carole's son ben was played by jonathon norriss.