the cluster i found particularly er important and so like yourself the aldershot method and structured thought patterns er the cluster was important er because as you say when people have got nerves they need to get some basic guidelines for overcoming the problem er we all tend to put our hands in our pockets and stand rooted to the spot and all the rest of it but there are ways of overcoming it, it's just a matter of practice erm the aldershot method is er obviously a very effective method erm if you get into the habit of doing it in threes er erm  you see every day you use the news at ten  news at ten analogy obviously