in february 2018, chewy opened a new 100,000 square foot customer service center in hollywood, florida, which houses over 1,000 employees. also in 2018, chewy.com opened a new 802,671 sq. ft. distribution facility in goodyear, arizona. that year the company employed around 7000 people in the united states. chewy received the stevie award for favorite customer service in retail in 2017 and 2018. as of 2019 the company was valued at $10.2 billion.