an employee named brock takes blair to school via carriage, where she is recognized by a golden retriever named prince. blair meets headmistress alexandra privet, who tells her that each student is assigned a fairy to act as their personal princess assistant. blair's fairy, grace, brings her to her dorm where she meets her roommates, princesses isla and hadley. blair is also introduced to dame devin, sister-in-law of the late queen isabella, and devin’s daughter, delancy, the heir to the throne. blair struggles in her classes as both dame devin and delancy take a strong disliking to her, but improves when she receives special tutoring from headmistress privet.