other factors leading to an over-reliance on automation and thus to automation bias include inexperience in a task (though inexperienced users tend to be most benefited by automated decision support systems), lack of confidence in one's own abilities, a lack of readily available alternative information, or desire to save time and effort on complex tasks or high workloads. it has been shown that people who have greater confidence in their own decision-making abilities tend to be less reliant on external automated support, while those with more trust in decision support systems (dss) were more dependent upon it.