Sorry to hear that, Carmela. I understand how frustrating it can be to experience those kinds of issues with your phone service. I'd like to help you resolve this matter as quickly and efficiently as possible. Can you tell me a little bit more about the specific problems you're facing? For example, are you experiencing dropped calls when you're in a particular location, or is it happening randomly? And what kind of data connectivity issues are you encountercing?
Yes, sure. I'm been experiencing dropped calls mostly when I'm indoors, and sometimes when I'm driving. The data connectivity issues are random, sometimes it works fine, but other times it doesn't work at all.