Thank you, Jessica. Just moment please while I check on your account. (pause) Okay, I see that you're experiencing some issues with your service. Let me see what might be causing this. Can you tell me a little bit more about your phone and the areas where you're experiencing these issues?
Well, I have an iPhone 12 Pro, and it's been happening everywhere I go. I live in the city, so I wouldn't think it would be a coverage issue.