Thank you for providing that information, Alissa. Based on what you've told me, it sounds like there might be some network issues in your area. Let'm going to go ahead and escalate your issue to our engineering team. They'll work on resolving the problem as soon as possible. In the meantime, I recommendd like to offer you a complimentary 1-month subscription to our Premium Data Plan, which will give you an extra abyte of data per month. Would you like to take advantage of this offer?
Yes, that sounds great. Thank you!