Sorry to hear that, Aurelia. I understand how frustrating it must be to have ongoing issues with your phone service. Can you tell me a little bit more about the problems you're experiencing? For example, are there having trouble making or receiving calls, or are you having difficulty accessing data services like internet browsing or social media?
Yeah, it's mostly with making and receiving calls. Sometimes the calls just drop suddenly, and other times the person on the other end can't hear me properly. And when I try to access data services, it's really slow or doesn't work at all. It's like my phone is constantly searching for a signal.