Electrical fault
I had previously used this supplier and I had been very impressed with the quick and efficient service.  I contacted them again regarding an electrical fault.  It was explained to me that they were coming from a suburb far from me and would take about an hour.  They arrived earlier than expected (Hooray #1).  They assessed and found the fault within a few minutes (Hooray #2).   They explained to me what had gone wrong and the probable reason for the fault (Hooray #3) They had the parts in the vehicle and were able to fit it within minutes (Hooray #4).  They were able to draw up an invoice and I could settle immediately via credit card (Hooray #5).  All in all a five star service.  Keep it up!!