May Discovery Bank crash and burn in 2022
It is with great sadness that I write this review on this Christmas Eve, but after seeing Discovery Bank plummeting in ratings, I unfortunately must also have my say before deleting the app, closing my accounts and kindly sending my lawyer to tell them to remove my personal information with immediate effect. I have applied for a credit facility in 19-voertsek (I think it was 2019/20) but it has been a while back. The details that I've applied with is not even relevant anymore as I don't work for the same company or anything. They never provided feedback on the credit application, however, the "Credit review in progress" notification has been sitting at the top of my app for a good few years running. I have phoned possibly 15, 20, 25 times? Every time I ask to have the application closed and the notification removed, but I get routed to their fraud department, who then has a different story every single time. You do realise your calls are all recorded and I am now going to insist on you making all mine available to me, right? Then senior counsel is going to listen to your agents blatantly lying to me, deceiving me, making me look like a fool, when you're trying to hide your ridiculous suspicion that I somehow committed fraud (f*** knows how why where and when, but anyway) then we will collate the lies, draw up the High Court application and hopefully get someone from Discovery Bank in the benches for being dishonest, making false claims, defamation, and so forth. I'm not the legal expert but I have consulted legal counsel and they have advised that I most definitely have a solid damages claim against Discovery Bank, as they specialize in the law of delict. After giving them an account of the previous 2 years worth if ill treatment by Discovery Bank, the lies by omission, the harassment and unfair treatment via email, and even telling me "well someone has to go to prison" when they investigated fraud on my partner's account and insinuated I was the guilty party because they are incapable of drawing obvious conclusions. (I mean honestly, ***? how do you say that to a client!?) - So this is what it has come to, I just wanted to make the public aware of how quickly Discovery as a group of companies and their bank following suit now, will criminalize an individual and make them suffer the psychological torture for years to come. I definitely think Bank Zero is but the next best option or something less trite than Discovery's disgusting treatment of their clients. I wouldn't advise anyone to do so, neither would I do it myself, but if I could see your pretty new glass house from where you throw your stones in Sandton CBD crumble, fall and go up in flames, I will be the most satisfied ex-customer you have ever witnessed. Discovery does not deserve the success they have achieved, because their clients are worthless to them, its all about the client's ability to fork out and pay up that makes them sneer. You people disgust me.