Bad Service!
I’m disappointed with terrible service at Outsurance!

We have home insurance with them and had an electrical explosion in our home due to load shedding. All electrical our appliances don’t work anymore from the gyser, fridge and electric fence. 

The process of claiming back the damaged items is absolutely ridiculous. We have been going back and forth with countless consultants and not getting any help. Instead they keep on telling us to re submit all evidence and  written reports to different consultants.

It has been 4 months now and no reimbur*****t what so ever! Imagine living in a house with no electrical appliances , no security, no hot water, food getting spoiled for 4 months!!!!!  All because of this so called “trusted insurance company”. What’s the point actually?  It’s honestly as good as not having insurance at all.

I urge those who are planning on joining this insurance  to stop, don’t waste your time money and effort it’s all pointless!