DHL Express ceo and employee poor excuses.
To whom it may concern

I believed in DHL and have always used DHL for my private international consignments.

I’m horrifically disappointed with my most recent DHL service. I find your employees are looking for excuses, instead of focusing on the clients needs, and keeping the client satisfied at all times. The client is the reason DHL exists and no matter what the client always comes first. It seems DHL employees and the ceo don’t understand what that means.

It is shocking with an unemployment rate of 30.1% that a prestige company like DHL tolerates such behavior.

Herewith find my DHL Express tracking number **********. The ‘manage delivery’ link gives false information and is terribly unreliable.
My consignment was said to be delivered to me on Friday the 05 June 2020. It is three weeks later and I’m still waiting for the parcel to be delivered.

I contacted Hennie Heymans the CEO of DHL Express Sub Sahara Africa via LinkedIn. No response. 
He is the same quality skin as a janitor with a ceo title worth toilet paper. Cashing in his cheque for sitting around. It is no wonder DHL employees have no custom relations or work ethics because not even the ceo could care less about the client but wants to be paid at the end of the month. The joke is on dhl.

All I want from dhl is my parcel and trust me your services will never be used by me, my family, friends, acquaintances etc ever again. I’ll make sure dhl is properly exposed for their poor pathetic service.

I trust and believe you feel and understand my deep frustration.

Regards
Ms. Alexandria Constandinou