Bonitas - No need for speed.
On 9 Match I requested some forms from Bonitas.  They would e-mail immediately they said.  On 10 March I requested the forms again, this time via e-mail to Bonitas.  I just received the forms via e-mail, 15 days later!   Bonitas, please note, since normal communications with you seems a tad pedestrian, I have send you two notifications during the past weeks that your authorization to present a debit order on my account has been withdrawn.  Please adhere to said request.    