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# Rulemaking
## 
Nov 16, 2022 | 
MOUNTAINAIR — The Office of Broadband Access and Expansion (OBAE) visited the rural community of Mountainair to celebrate the recently announced grant award to Central New Mexico Electric Cooperative (CNMEC). The grant award is funded through the Connect New Mexico...
Nov 10, 2022 | 
Grants to expand access to more than 13,400 homes, businesses, communities SANTA FE – Gov. Michelle Lujan Grisham on Thursday announced the recipients of $38.6 million in funding through the Connect New Mexico Pilot Program, the state’s most ambitious broadband...
Sep 29, 2022 | 
SANTA FE — The Office of Broadband Access and Expansion (OBAE) is excited to join the New Mexico Broadband Collective at the upcoming Broadband Summit on September 30. This event is serving as a kick-off to the national Digital Inclusion Week. OBAE Director Kelly...
Jun 27, 2022 | 
SANTA FE – Gov. Michelle Lujan Grisham on Monday announced the appointment of Peter Mantos as secretary of the New Mexico Department of Information and Technology. “Peter Mantos is eminently qualified to lead the state agency tasked with deploying broadband resources...
Mar 14, 2022 | 
Website features new search functions and updated design SANTA FE — Today the New Mexico Department of Information Technology (DoIT) unveils a redesigned website to provide an improved user experience for the department and State of New Mexico. The site includes an...
Nov 15, 2021 | , 
SANTA FE - Pursuant to NMSA 1978, Sections 9-27-6(J) and 14-4-5.2, the New Mexico Department of Information Technology (DoIT) hereby gives notice of repeal and replacement of 1.12.9 NMAC, Project Certification of Technology Projects. The repeal and replacement change...
Nov 8, 2021 | 
SANTA FE - Pursuant to NMSA 1978, Sections 9-27-6(J) and 14-4-5.2, the New Mexico Department of Information Technology (DoIT) hereby gives notice of proposed amendment to Rule 1.12.9 NMAC, Project Certification of Technology Projects. The proposed amendment changes...
Aug 31, 2021 | 
This is the first instance in which agencies used the interoperability function successfully during a high-stress emergency.
Apr 7, 2021 | 
SANTA FE – Governor Michelle Lujan Grisham on Wednesday signed a pair of measures moving the state one step closer to providing New Mexico with the broadband capacity to connect all New Mexicans to reliable, high-speed internet....
Dec 17, 2020 | 
SANTA FE, N.M.— The New Mexico Department of Information Technology’s (DoIT) FY22 total budget request to the Legislative Finance Committee displays an understanding of the projected economic constraints, with a focus on providing continued support to state agencies....
#### Covering all of New Mexico
The New Mexico Broadband Program’s two major objectives are to *define broadband availability* and *enhance its adoption.* We are accomplishing these goals through several statewide projects.
© 2009-2021 New Mexico Department of Information Technolgoy
# Public Safety Radio Communications
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4. Public Safety Radio Communications
#### Contact NMDOIT
**Mailing Address:**
The Department of Information Technology maintains and operates the State’s Public Safety Radio Communication network. The primary purpose of this network is to provide interoperable radio communications for state and participating local, tribal and federal agencies. This system provides contemporary features and enhanced coverage to subscribers via a suite of systems and services including our newest platform, the New Mexico Digital Trunked Radio System (DTRS).
The System supports and interconnects the following two way-radio services:
* Local Base – Provides instantaneous two-way radio communications between a dispatch center and employees working in the immediate area or close proximity. As an example, a State Parks dispatcher at park headquarters could contact a park ranger working on the other side of the park.
* Remote Base – Provides instantaneous two-way radio communications between a dispatch center and employees working long distances from the center. As an example, a State Police Dispatcher could contact an officer on patrol possibly hundreds of miles from the dispatch center.
* Multi Channel Console – Allows a dispatcher to control multiple local and/or remote base stations or the DTRS system from a single dispatch center.
* Mobile Radio – Usually installed in a service vehicle, allows employees in the field to communicate to a dispatch center through a local or remote base station or to the DTRS system and other service subscribers.
* Mobile Radio with Repeater – Allows an employee, typically police officers, to operate their mobile radio when they are out of the vehicle. This greatly increases the range of the portable radio in remote areas.
* Portable Radio – Provides access to the radio system, dispatch centers and DTRS system from a handheld radio device.
* DTRS Connection Service – Provides connectivity and access to the Digital Trunked Radio System (DTRS) for non-state agencies (Connectivity to DTRS for State agencies is covered by the portable or mobile radio services above).
* For State agencies, all services include radio hardware, installation, programming, maintenance, repair, technical support and replacement.
### The Statewide Digital Trunked Radio Communications System (DTRS)
* Enhanced coverage within the DTRS service area
* Digital voice communications with available voice encryption
* Convergence with WiFi, LTE technology, mobile devices and FirstNet for enhanced coverage and connectivity.
* Features such as: text messaging, caller ID, GPS location, CAD system integration, remote radio control and mobile data.
* State-wide seamless roaming and talk-group access within the service area.
To request information on the DTRS system or to schedule a presentation on the system for your agency please e-mail dtrs@state.nm.us.
### DoIT Dispatch Center
Additionally, DoIT runs the Santa Fe Control Dispatch Center which was established to provide statewide radio dispatch services to state agencies. Its sole purpose is to conduct effective communication that will ensure the safety of the citizens and client employees that it serves. The State of New Mexico has mandated that it be adequately staffed seven days a week, twenty-four hours a day. Dispatch operations include monitoring, gathering, processing and disseminating all radio transmissions from field units of all agencies as well as all related incoming and outgoing telephone communications for each agency served.
The Dispatch Center can be reached at 505-827-9377.
### System Maintenance and Operations
DOIT is proud to be nearly 100% self-maintained for day-to-day operations, maintenance and system repairs. We don’t depend on contractors or vendors for the day-to-day operation and maintenance of our radio system. DoIT funds and manages the Radio Communications Maintenance and Operation group including fully equipped repair shops in Santa Fe, Las Vegas, Albuquerque, Roswell and Las Cruces. This group provides 24 × 7 emergency repair services for the radio system. They install and maintain all State agency radio hardware and maintain the entirety of the radio system infrastructure, This group also maintains dispatch center equipment for State agencies such as the Department of Public Safety, Department of Transportation, State Forestry and others.
### Systems Integration Group
The Systems Integration Group provides support to the Maintenance/Operations team and assists with identifying, planning, installing and executing service migrations, new subscriber onboarding, system modernizations and system modifications.
### Public Safety Network Operations Center (PSNOC)
The PSNOC, based in Santa Fe, supports the mission of the Public Safety Communications Group by performing the following functions: Proactive system monitoring, data and trend analysis, proactive and reactive dispatch of the maintenance operations team, management of the system’s backhaul and data network and providing system to support to internal and external subscriber agencies.
To contact the Public Safety Network Operations Center directly please e-mail psnoc@state.nm.us.
To report a DTRS system outage please notify the Dispatch Center at 505-827-9377.
### Service Level Options
N/A
### Price/Cost Description
For more information regarding pricing, please refer to our .
### Customer Responsibilities
* Customers must update DoIT with projected needs so equipment purchases, and personnel schedules are planned prior to critical need.
* Customers must notify DoIT immediately if their system is not functioning as expected.
* Customers must be available to test and confirm operation of newly installed, upgraded or repaired systems.
* Customers must work with DoIT to maintain an accurate inventory of equipment and services for proper billing and replacement planning.
* DoIT technical and engineering personnel are available to assist customers in planning and determining communications needs.
### Service Support
This service is available to customers 24 × 7, excluding planned outages, maintenance windows and unavoidable events. Maintenance windows are used only when needed for scheduled changes.
The DOIT Dispatch Center handles all service requests and outage reports. Please contact the dispatch center at 505-827-9377.
### Service Level Objectives
The Public Safety Communications Group strives to provide an exceptionally high level of quality, service and support for all subscriber agencies. Service level agreements are generally crafted for each agency. Please contact us for more information.
### Provisioning the Service
Contact the Enterprise Support Desk at (505) 827-2121 or by e-mailing EnterpriseSupportDesk@state.nm.us to request information.
# White House to provide free cybersecurity software for schools
May 31, 2024 | 
**White House to provide free cybersecurity software for schools**
**SANTA FE —** Today, the New Mexico Department of Information Technology hosted a roundtable discussion with White House National Cyber Director Harry Coker, Jr., the New Mexico Public Education and Higher Education Departments, staff from the Governor’s Office, and members of the K-12 education community to promote cybersecurity and discuss ways to beef up protections for schools’ digital environments.
At the forum, Coker announced no-cost tools available to local and intermediate school districts to improve their cybersecurity posture, particularly , a critical and easy to use cybersecurity service.
“We understand the unique threat on K-12 school districts and that’s why it was tremendously valuable to hear from those on the front lines here in New Mexico about their challenges and share the many resources available to schools from the federal government and our partners,” said **Coker.** “It is absolutely necessary that we shift the responsibility of defending cyberspace off the shoulders of schools and school administrators and onto organizations that are best positioned to reduce risk and we are here to help – help schools with resources that can provide protection in the short-term, and help alleviate the larger challenges that put them at risk in the long-term.”
During the forum, Coker heard from K-12 representatives about schools’ cybersecurity challenges and learned about their efforts to keep New Mexico school and student data safe.
“Schools are prime targets for cyber threats, endangering student data. The Office of Cybersecurity is working to secure state funds to combat these threats,” said **Chief Information Security Officer Raja Sambandam.** “It’s crucial that we work with stakeholders to protect systems and data. That’s why we’re raising awareness of this vital federal resource for local schools.”
“Today’s roundtable discussion with Director Coker demonstrates the critical importance of cybersecurity in our schools. As we continue to navigate an increasingly digital world, it is imperative that we safeguard our students’ data and educational resources,” said **Secretary of Public Education Dr. Arsenio Romero.** “The insights shared and the resources highlighted during this event will empower our schools to enhance their cybersecurity measures. We are collaborating with federal partners and leveraging these tools to ensure a safe and secure learning environment for every student in New Mexico.”
**Additional resources currently available to K-12 schools:**
* **PDNS from the MS-ISAC:**  is the MS-ISAC’s no-cost PDNS offering. It is a cybersecurity service made available at no cost to U.S. state, local, tribal, and territorial (SLTT) government organizations, including public K-12 schools, that is highly effective in preventing computers from connecting to known malicious sites online. MDBR can be implemented in an organization’s IT environment in less than 15 minutes.
* **Cybersecurity services offered by the MS-ISAC –**The MS-ISAC offers free membership to public K-12 schools and districts, which allows members access to numerous other no- and low-cost services to assist in securing their IT environments. Learn more about joining the MS-ISAC .
* **Cyber Advisory Services Program (CASP) –**CIS is offering a new program, , for under-resourced SLTT organizations, including K-12 schools, that provides access to cybersecurity experts for the purpose of helping these organizations navigate the challenges of cybersecurity and enhance their cyber posture.
* **CIS industry page for educational institutions –** CIS has launched a new page on  to guide educational institutions, including K-12 schools, in meeting the various challenges they face—aligning common pain points with available solutions and cybersecurity best practices.
The New Mexico Department of Information Technology is the go-to technology partner serving and supporting State Agencies with innovative solutions to advance the delivery of their core missions an create progress for all New Mexicans.
B-roll available: <
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