Poor Service
My mother is a member of the medical aid. A script was approved by Bonitas and submitted to their service provide Pharmacy Direct for delivery on the 03rd of Feb-22. After numerous telephone calls and emails to both Bonitas and Pharmacy Direct the medication has still not been delivered today being the 18th Feb-22. Pharmacy Direct have a monopoly with Bonitas and could not bother on service and Bonitas could not care about follow-up and service to their members as long as they receive their monthly premiums. The unfortunate reality is that they will charge you a premium should you try and use another capable vendor to supply you with your monthly medication such as Dis-Chem.