So, I've been going to to Allure for pedi's for about a year.  They're located very close to my house so it's mainly been a convenience thing.  The techs are hit and miss.  Some are awesome and really do a good, thorough job. But overall its usually a pretty neutral experience.  The last couple of times I went in they were just rude.  The girl who did my last pedi  (about 2 weeks ago) got rude when I wouldn't accept her upsales......did a sloppy job on my polish and wouldn't fix a mistake when she made when she slipped on my flip flop.  On Thursday (NY eve) I went in for a mani....the sloppiest mani I have EVER had.  She soaked my right hand for all of 10 seconds before starting my cuticles.  When I flinched when she cut my finger she slammed her tools on the table, grabbed the water bowl that my left hand was still in (slopped water), stood up and said, "No manicure, polish change".  When she came back, I tried to explain I did want a manicure, not only a polish change.  She raised her voice and said that I was too jumpy "Everything hurt you".  Well, she did my polish....horrible job!! About 1/4" from my cuticle....it looked just dreadful.  While I was waiting for my polish to dry there was a man giving another women a pedi......she told him 3 times (!!!) he was hurting her and he just laughed and said "it tickles"??  She said NO, it HURTS.  I'm done with this place.  There are plenty of these cookie cutter shops around.....They need to re-check their customer service skills.  This was just wrong!!