A terrible experiance with Wood Ford car hire.
Good day Hello Peter, i rented a car from Wood Ford in Cape Town airport online. Collection date was 21/12/18 at 17h00. Return date 28/12/18 at 10h00. A deposit of R 10,000,00 was deducted from my Q account Standard bank. I returned the rental car before 10h00 in the condition recieved with the relevant petrol slips to prove that the tank had been refilled. Petrol tank was from the beginning faulty. My refund should have been paid into my account no later than the 07/01/19 latest. 
After numerous attemps on e mail, telephone calls and sms, no response. Finally after eventualy speaking to the office in Cape Town, my deposit had not even been processed. Then after speaking to Adesh at H/O in Durban, i was asked to send my banking details on e mail which i did. Adesh was very polite and helpful and i admit i was not polite. I was told that my deposite would be paid directly into my account on the 07/01/19 that never happend, due to Wood Ford also banking with Standard. Today i recieved an e mail to say that my deposit was only processed today 08/01/19 and that i must wait another 5 working days for refund.
I am sorry to confess but R 10,000,00 is a lot of money for me to wait for more than 2 weeks to get my refund. I have misbehaved out of frustration and i apologise but Wood Ford are really not a reputible company as far as after sales are concerned. I work for Solidarity Union, and we rent many cars from many car rentals, but Wood Ford get a ZERO from me and i will convey to my employer also. I am now in arrears with Standard Bank due to Wood Ford sevices. I want this msg to be heard all over SA and send to their H/O and Directors. Totaly not acceptable, Thankyou Hello Peter.