4990 G Street  |  Omaha, NE  68117
Hours:  Monday-Friday 8am-5pm, Saturday 8am-1pm
**Call 402.556.1600**
For reservations, consultations, appts.
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# Frequently Asked Questions
## Policies
##### Where are you located in Omaha?
We have moved to 4990 G Street | Omaha, NE  68117
##### Are all your rental items located on your website?
We do make every effort to keep our website updated, but many items are not listed on our online catalog.  If there is something you don’t see, please give us a call and we’ll be glad to check our inventory or recommend someone who might carry the item you are looking for.
##### How long is the rental period?
Most prices quoted are for an event which may be up to three days.  If you desire to use rental items for a longer period, please call our office for long-term rates.  All charges are for time out, whether used or not.
##### How and when do I pay?
Payment is due before items are released to a customer. We accept American Express, Discover, MasterCard, and Visa. Local checks are accepted with a local driver’s license.
##### When should I make my reservation?
Early planning ensures product availability.  A 25% deposit is required to take items out of our inventory and reserve them for your use.  In the case of tents, a 50% non-refundable deposit is needed.  Reservations are taken on a first come first serve basis.
##### Is there a charge for delivery/pickup?
Delivery/pickup is available at a nominal fee based on location and time.  Please call our office for a quote.
##### What time will my rentals be delivered/picked up?
You may request AM (8AM to Noon) or PM (Noon to 5PM) delivery/pickup.  Requests for specific delivery or pickup times will result in additional fees and may not be available on particularly busy days.
##### What are your business hours?
Monday – Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 1:00 pm
##### Can I make changes to my order?
Additions are welcome but subject to availability.  Changes after the items have been prepared or reductions to the number of items rented may result in additional fees.  Cancellations prior to 30 days before the event may receive a refund of the entire deposit, excluding tents and specially ordered items.  Cancellations 30-7 days prior to the event will forfeit the deposit.  Cancellations within a week of the event will be charged the full rental amount.
##### What type of service can I expect when the truck arrives?
Standard delivery/pickup charges are for tailgate drop off.  Our personnel are instructed to neatly stack all items in a mutually convenient place.  If delivery/pickup is to be made to a specific floor or area, that service must be arranged in advance. Transporting equipment over 50 ft from the delivery vehicle or making elevation changes will result in labor fees.
##### Will my rental equipment be set up and taken down?
Set up and take down services are available at an additional charge. These arrangements MUST be made in advance of delivery and pickup.
##### What is my responsibility for merchandise return?
Responsibility for equipment remains with the renter from time of receipt to time of return. Tables and chairs should be knocked down, stacked and ready for pickup. Items not meeting these conditions are subject to additional fees. All china, silver, glassware, etc. should be rinsed food-free and repacked in the same containers in which they were received. Linens should be refuse-free and dry to prevent staining and mildew. Mildewed linens returned in plastic bags will be charged to the customer.
##### What happens if something is broken, damaged, or missing?
We do charge for missing, broken, damaged, and weathered damaged items. Be sure equipment is secured when not in use and protected from weather. We do offer DAMAGE WAIVER as an optional rental feature. This waiver relieves the renter of liability for accidental damage to rented items. This fee is 7% of the rental charge. All items damaged or broken MUST be returned to United Rent-All to be covered under the damage waiver.
##### What if I don’t use something?
All charges are for time out, whether used or not. Credit will not be issued for unused items.
# United Rent-All Resources
Linen Sizing Chart
Tent Guide
Dance Floor Estimator
Stage Size Estimator
Equipment Instructions
FAQ's
United Rent-All Omaha NE | Omaha Rentals | All Rights Reserved ©2016.
!
# We’ve Moved!
Please visit us at our new convenient location where we will be able to serve your rental needs more efficiently.  Just a couple of miles south of our long-time location on Saddle Creek.
###
### More Info
Please give us a call to discuss your event, ask questions or reserve your rental choices.  Additionally, you may schedule an appointment with one of our event specialists at our showroom.
**Address:** 4990 G Street
Omaha, NE  68117
**Phone:** 402.556.1600
 **Showroom Hours:** 8am-5pm Mon-Fri  8am-1pm Sat
**Email us your questions:**info@uraomaha.com
# Linen Sizing Chart
# Banquet Tables
##### 8ft. Banquet
| Linen Size | Photo |
| --- | --- |
| 60"x120" Linen |  |
| 90"x132" |  |
| 90"x156" |  |
| 84"sq. |  |
| 72" sq. |  |
| 60" sq. |  |
| 96" rd. |  |
| 108" rd. |  |
| 120" rd. |  |
| 132" rd. |  |
| 120" rd. + tie |  |
| 132" RD. + tie |  |
##### 6 ft. Banquet
##### 4 ft. Banquet
# Round Tables
##### 72 in. round
##### 60 in. Round
##### 48 in. Round
##### 36 in. Round
# Cocktail Tables
##### 30 in. Cocktail
| 132" rd. + tie |  |
##### 24 in. Cocktail
* Table Size:
* 8 ft.
* 6 ft.
* 4 ft.
Select a **banquet table** size tab above to see how different linen sizes lay on that table
`| Linen Size | Photo |
| 132" RD. + tie |  |`
* Table Size
* 30 in.
* 24 in.
Select a **cocktail table** size tab above to see how different linen sizes lay on that table
* 72 in.
* 60 in.
* 48 in.
* 36 in.
Select a **round table** size tab above to see how different linen sizes lay on that table
# Tent Size Guide
## The following estimates will help determine what size tent you would need for your unique event.
**Typical Tent sizes:**
| 10’x10′ | 100 Sq. Ft. |
| 20’x20′ | 400 Sq. Ft. |
| 20’x30′ | 600 sq. ft. |
| 20’x40′ | 800 Sq. Ft. |
| 30’x30′ | 900 Sq. Ft. |
| 30’x40′ | 1200 Sq. Ft |
**General Guide:**
| Scenario | Requires |
| An 8'' banquet table seating 8 | 75 sq. ft. |
| A 60" round table seating 8 | 100 sq. ft. |
| A 72" round table seating 10 | 125 sq. ft. |
| Cocktails | 8 sq. ft. per person |
| Ceremony Seating | 8 sq. ft. per person |
| Bridal Party | 200 sq.ft. |
| Head Table Seating 4 | 100 sq. ft. |
| Buffet table | 100 sq. ft. |
| DJ | 200 sq. ft. |
| Band | 32 sq. ft. per member |
## Other Considerations When Planning for a Tent
* Tents must be secured to the ground with stakes and straps in most instances. When measuring your planned location, allow at least 8′ perimeter for these stakes and straps.
* Stakes may be driven to a depth of 36″, so utilities will be marked.  Buried structures (septic tanks, fuel storage, sprinklers) must be disclosed.
* Tents must be 10 feet from a permanent structure.
* Overhead objects such as power lines and tree branches must be avoided.
# Equipment Manuals / Instructions
#### 