CONTRACT
Telkom has introduced Fibre into our area. Sent reps out to market this. I have a current LTE/Wifi contract with Telkom. I asked if i could cancel my current and get the fibre and if any cost incurredfor the change. NO! I then get a call from the Sales offering the same and stating the same. I get cancellation forms, complete this, send on the 11.01.18 and only on 17.01.18 is my form acknowledged...7 days later. I follow up today 26.01.18 and get informed that i will have to pay for cancelling early and penalties and i should rather keep what i have!!!! Now i am liable to pay 2 contracts with the same company and they dont talk to each other and dont know that i have a current contract. Clearly the right hand has no idea what the left hand is doing. And now i am expected to do what??? WIFI & FIBRE from TELKOM because i want to have 2 contracts and pay for both...... VERY UNFAIR AND I AM VERY UNHAPPY ABOUT THIS