Major need of training for call centre employees as one hand does not know what the other is doing. Totally FKD.
Dear DISCOVERY,

Further to your lack of interest in not finding or being able to allocate my funds I am upping the ante and placing your lack of interest, response to your customers and total negligence to further parties.

Hello Peter, Twitter, FaceBook etc.

In a month you have not been able to accept and transfer funds being sent from Barclays Bank UK to my account here in South Africa (being transferred in Rand).

Your staff have assisted as far as their capabilities have been possible, but your call centre agents are not in any way knowledgeable in FOREX details. Thus, hour long conversations, call backs promised between 2-4 hours, and guaranteed email responses by EOD (from your Manager Muzi). None of which happened.

My family has attempted everything from their side to facilitate this transfer, but I have been lead, and then mislead over and over again.

At this moment no one knows where them funds are. 

You are sending me daily messages that my account needs to be put in order, but you are the ones not allowing this.

Hopefully someone in you organization can understand what is going on, because at this moment in timeI have no trust in your or your organization.