Unreasonable
I bought a cartrack unit cash, was a loyal paying customer for well over 5 years. The car was written off in an accident on the Saturday night the 1st of September. On the first day of business the 3rd of September I was dealing with Medical and Insurance matters only concluding them well after business hours. I contacted Cartrack the next morning the 4th of September to ask that the account be terminated - I was told it would take 20 working days (4 weeks) as I had no other option I agreed . I sent a mail to the cartack client services explaining the situation and this was the response

 " The cancellation will be effective as of  2018/10/01 as there is a  20 working day notice that you need to give Cartrack ,and yes your last debit  will on the last day of the month of September. '' 

Given that this was unplanned event and had to wait for an assessor to examine the vehicle and relating issues cartrack will still take the cash on the last day of the month (car is already in the sc**** yard)  for that month and still take cash for the next month and then cancel the service on the 1st day of the new month .  Wow!