Telkom turns a deaf ear to customer complaints.
Lately I can not finish a conversation with a consultant despite the fact that it is even an uphill to connect (due to technical difficulties or problems), eventually no sympathy or a listening ear and preparedness to resolve customer issues and complaints. I  don't mean to blame the employees because this is a business with idealism, discourse and customer subjection to business form and continuance of purpose and objective "a once caught never release ideology" . My experience is just biting the bullet till I can or may conclude my obligations, seemingly the company is not making this objective attainable.