Incompetence to correct a VAT invoice
I am struggling now more than a week to get details on a VAT Invoice I paid changed for a SARS VAT audit. The incompetence of Joe Makwakwa is unbelievable. He surely changed the invoice and made it out to a different company!

Then when I query that they all went silent, 2 emails to Nicole Botha, the query handling administrator, and a phonecall (had to leave a message to her assistant as she was in a meeting), had zero reaction back. 

If TNT can do the same thing in 2 hours, I would have thought DHL could do it in 1 week at least. I need it handled PRONTO as the money I am about to lose because of DHL amount to R1046.10, and that is not acceptable.