Double debit
Affinity Health ran a double debit on my account the 28th of November as for I had no funds in the beginning of November to which I received an sms stating that I will not be covered for the month until the premium was payed. As per the operator that I spoke to regarding this stated that someone had to phone me in order to make arrangements or to find out what the situation was and he would then speak to his supervisor regarding the double debit that was done. Now this morning another operator tells me a different story. According to her I was to phone in and make arrangements. So now my question is while not being covered for the month why does it cost me my full premium for a total of 3 days. This is totally unethical   