I went to the physical location the first time with my dog Foxy to scope out the place.  The store inside is iitttyyy bitttyyy and not worth going to in all honesty, but the staff that work there are REALLY friendly, and helpful.  Foxy eats Evanger's, which is really hard to find, and the only place I knew of that carried it was 20min away from me. 
     A month later, I run out of dog food....so I call Goober (after research I find they sell Evanger's for the cheapest price) and they delivered it right to me.  I wasn't home so they left it on my front porch along with a pretty large amount of free dog treats for Foxy !  They left their newsletter, some reference cards, and their product list (which is HUUUUGGGEEE) in a bag hanging from my door.  The reference cards you give out will earn you discounts on your next purchase!  Oh of course- I forgot to mention the delivery was completely FREE of charge!!!  I'll never get my dog food anywhere else.