Most incompetent and lazy municipality
Gosh if I can give zero rating I would. This must be the most inefficient, untrained, unfocused muncipality. There is not commitment to resolving or sorting customer issues, no processes and just sheer laziness. I sold my property with new owners coming in from May. I have still been billed for June, July and Aug electricity and the Stories given to the lawyers handling this range from: 
- well cannot be done because the meter readings department had not done meter readings and they cannot accept the readings we took
- they cannot calculate the electricity from the meter reading we took to their meter readings- simple algorithm and basic maths !
- they cannot credit my account and debit the new owners account
- they are not liable even though it is illegal in SA to have title deed and municipality bills on two different names

When escalated to supervisor - she said" I cannot deal with your complaints, I am a supervisor. I need to be in meetings and manage people" . She should be training her people, establishing processes and not sitting pretending to be in meetings. 
My money pays for this and they act as if they are joining you a favour to do work. Widespread lack of leadership and accountability stems from the top!!!

I offer in public my consulting s****s free of charge to do a fundamental review of this municipality and sort this out!
