Terrible Service from Telkom and not telling me what's the Problem outright but sending me from Pillar to Post?
I am working from home and at 10h35 got disconnected from my internet. I troubleshooted my modem and still no internet. I called Telkom several times today and again treated like nothing and sent from pillar to post or cut off because now one can give answers. Eventually spoke to the technical department who advised I call the 081180 number again and after the whole day of resetting my modem they tell me at 5pm there is no network coverage with LTE in my area. They could have told me this earlier? And they can't tell me when this will be resolved. Really Telkom your service is going from bad to worse? Also consultants do not care about clients and I feel like I have to repeat myself a million times. Like all of You I too have to do my daily work and reach targets. I have a so called unlimited package, And all I want is to be able to do my work....Your service is bad and customers are treated with no respect. I really feel like now I have had it with Telkom and must seriously start looking for another service provider. Telkom ref to my query **********0. Glenda Holt-Scorgie