* (866) 533-1514
  + - * #### Services
        + 
    - * #### Industries
    - * #### Departments
    - * + Trending
        + The Future of ECM: AI for Data Management
        + !
  + - * #### Learning & Success Stories
    - * + Featured
        + Read How the Content Cloud Automation Capabilities Helped Kroger Reduce Payroll Processing Time 97%
  + - * #### About Systemware
    - * + Our Story
        + We solve complex problems by focusing on what matters most: our customers
              !          !
# Book a Demo
---
## Let’s get together.
              First Name\*      Last Name\*        Email Address\*      Phone Number\*        Company        A brief description of what you’d like to see demonstrated.\*
### Availability
Please select the date or date range of your availability and we will work to accommodate your request. Demos typically run 30 minutes in length.
    Starting from:\*     Through:\*     Please leave this field empty.
Δ
## Two Offices, One Customer-Centered Mission
    !
### Systemware Headquarters
15301 Dallas Parkway
Suite #1100
Addison, TX 75001
      !
### Atlanta Offices
5605 Glenridge Dr.
Suite #630
Atlanta, GA 30342
## We’re Here to Help.
#### Sales Team
(866) 533-1514
#### Support Team
(972) 239-2803
#### Dallas Office
(972) 239-0200
### Solutions
  SERVICES
   INDUSTRIES
   DEPARTMENTS
### Capabilities
### About
### Our Locations
  Dallas Headquarters
15301 Dallas Parkway, Suite #1100
   Atlanta Office
5605 Glenridge Drive, Suite #630
(404) 847-9444
### Contact Us
* Sales Team
* successteam@systemware.com
* Support Team
* (972) 239-2803
* techsupport@systemware.com
    © Copyright Systemware, Inc. | All rights Reserved |
              !              !
##### Articles
# Better Content Management for Banks Equals Happier Customers: Here’s How
Customer service counts for a lot in banking. This has always been the case, but it’s more true now than ever, with banks of all sizes struggling to meet the heightened expectations driven by a super-competitive market.
As banking customers get smarter, so too must the ways that banks approach their operations. This applies to everything from how banks communicate with their account holders to how they utilize technology. And while there’s no single tool that can do it all, content management for banks is one simple but highly impactful step that banking institutions can take to streamline processes, drive loyalty, and ultimately enhance the customer experience.
Our  solution is a big win for banks, offering unique benefits that improve rates of customer satisfaction and trust. Learn about those benefits below, and get in touch for a demo of the Systemware bank content management system.
## Four customer experience benefits of ECM for banking
The modern banking consumer is more educated and informed than ever before. They also have significantly more options available to them, including a host of new digital-only options. In order to compete, banks must adapt to the constant changes in industry expectations, many of which are driven by new fintech and regulatory guidelines surrounding customer data use, storage, and security.
Fortunately, the right approach to content management can go a long way toward helping banking organizations keep up with the times. Systemware’s cloud-based  offers some big benefits that address the challenges of data management for banks and mitigate their impact on real-world customer experiences. Here are four of those benefits and how they work to boost customer satisfaction rates.
### 1. Personalized customer interactions
Systemware makes it exceedingly easy for banks to leverage customer data for more tailored, more solution-driven interactions. Instead of making customers do all the digging into their records, banking professionals are able to search an extensive collection of relevant data points, delivering enhanced personalized services to customers rooted in timely data records and insights.
### 2. Faster transaction processing
Everyone is busy, including bankers and their customers. Centralized data management for banks helps reduce customer wait times and keep things moving, streamlining document workflows to enable quicker approvals and transactions for loans, account openings, and other banking services.
### 3. Omnichannel support
The banking industry has been thoroughly digitized over the past decade, with . To meet these changes, banks must ensure consistent and efficient services across all channels – in-branch, online, and mobile. Systemware helps achieve this by providing a unified content management strategy that maintains consistency in customer interactions regardless of where they’re happening.
### 4. Data security and trust building
Data breaches, exposures, and leaks erode customer trust and loyalty. They’re also quite common in banking, which ranks as the  for these types of attacks. Quality ECMs like Systemware protect customer data with robust encryption and compliance measures, in turn fostering trust and helping banks maintain long-term relationships with the people who use their services.
## Real-world examples of how centralized data management for banks improves the customer experience
We’ve worked with countless banking clients to optimize the way they manage their content. Along the way, we’ve seen some pretty big transformations in the way these organizations handle and use their data, particularly when it comes to the customer experience. This includes:
* Increasing data extraction flexibility to access and share report data in multiple formats on the fly, regardless of how or where a customer is engaging
* Real-time data capture and retrieval to speed up employee processing times and get customers taken care of faster
* Strengthening collaboration among departments to accelerate decision-making processes
* Minimizing system downtime due to maintenance/upgrades to ensure customers maintain access to key features
A centralized, cloud-based ECM is also a great way to futureproof a bank’s business. It offers a seamless transition between file formats and channels, plus automatic updates, built-in security controls, and comprehensive compliance checks. That’s a must for modern banks and other financial services providers like lenders, insurance companies, investment banking firms, and money managers.
## Discover the best ECM software for financial services
Making banking customers happy isn’t just something that happens – it’s something that banks need to work at constantly and with care, eliminating inefficiencies and streamlining processes wherever possible to maintain the trust of account holders. Systemware solutions empower banking institutions to deliver exceptional customer service while ensuring operational efficiency and security. We’d love to tell you more about it.  today to discuss our innovative approach to content management for banks and sign up for a free demo of our banking ECM platform.
#### Browse Resources
#### Related Topics
#### Looking to Streamline Operations? Cloud-Based Solutions for Content Management Can Help
Cloud computing has greatly impacted how businesses store, manage, and access their content. And that’s good news when it comes to operational efficiency.  …
#### Systemware Helps Anheuser-Busch Migrate Off ASG Mobius in 2 Weeks
Anheuser-Busch is a globally recognized and highly respected industry leader among top U.S. brewing companies. As such, they rely heavily on dependable report m…
### Learn More About How Your Content Can Work For You
  ##### Articles
  ### Better Content Management for Banks Equals Happier Customers: Here’s How
  Customer service counts for a lot in banking. This has always been the case, but it’s more true now than ever, with banks of all sizes struggling to meet the heig…
  ### 6 Ways Systemware’s Record Management System Can Streamline Financial Services Operations
  In a perfect world, any record management system your financial services operation puts into place would excel at streamlining processes and reducing inaccuracies i…
  ### Guide to Evaluating CA View/Deliver and Broadcom Alternatives
  Looking for CA View/Deliver and Broadcom alternatives but not sure where to start? We’ve helped countless enterprise organizations migrate their content managemen…
### How can we help you overcome a business challenge today?
# 6 Ways Systemware’s Record Management System Can Streamline Financial Services Operations
In a perfect world, any record management system your financial services operation puts into place would excel at streamlining processes and reducing inaccuracies in the way your data is stored and managed. In the real world, not all systems are created equal, and it’s up to individual businesses to invest in record management solutions that go the distance in terms of efficiency and compliance.
Below, we’re exploring six ways that our enterprise record management tools protect financial organizations – plus the real-world benefits that come from optimizing how your business manages, indexes, stores, and secures its data.
## Why financial services operations need better record management solutions
Finance is a particularly tricky field when it comes to records management, due in large part to the overlap between compliance and data collection.
Every step you take in the financial services pipeline includes paperwork. And all of this paperwork needs to be managed in a way that’s easy to access, protects client and organizational data, and adheres to all industry regulations. It’s a big task for any financial operation, highlighting the need for records management solutions that do more than just store documents for future use.
That’s where Systemware comes in. Our  is designed to streamline your financial firm’s content operations while maintaining the highest levels of security and compliance. Keep reading to learn how we do it, and schedule a demo to see firsthand how Systemware can improve your approach to record storage and retrieval.
## 6 ways our record management software boosts your business
Our goal has always been to increase efficiency and streamline compliance in enterprise document management. How we go about it depends on the needs of your business; however, we offer a number of benefits that are particularly useful for organizations in the finance industry, including banks, savings and loan associations, and mortgage companies.
### 1. Improved document retrieval
Systemware record management solutions provide your financial services organization with fast and efficient access to records, plus advanced search capabilities that greatly reduce the time it takes to pull up relevant information. Indexing documents down to the line level narrows searches to exactly what you need and keeps information secure with permission-based access control.
### 2. Enhanced compliance management
Our innovative records management platform automates compliance tracking and reporting to meet industry regulations and ensure nothing slips through the cracks. Get full control over the documents in your system, from who sees and edits them to quickly pulling up who was the last to access them. You’ll also get improved automated workflow tools to greatly minimize the risk of manual errors and avoidable inefficiencies.
### 3. Integration with existing systems
We know it can be hard to switch over from legacy systems. That’s why we’ve done the hard work up front, creating targeted tools that seamlessly integrate with other core financial services systems to avoid costly workflow disruptions. Keep the programs and platforms you use on a regular basis, and ditch the dead weight that comes with record management solutions not built for the modern world of finance.
### 4. Scalable solutions
Systemware is intended to grow as you do. Adjust your system to growing data needs while maintaining operational efficiency, and avoid the sorts of pitfalls that can slow down your transition and add on to the cost of growth.
### 5. Cloud-based deployment
Systemware is a hybrid  and on-premises solution for increased document accessibility, more robust security features, automatic system updates, and way more flexibility in the way your financial services organization approaches records management. Keeping your records on the cloud also comes with major cost savings, since you can spend less on in-house management and IT support.
### 6. Data security
Security is at the heart of everything we do. With Systemware, you get state-of-the-art encryption and access controls that help you protect sensitive financial information on multiple fronts. That’s a must for protecting your firm’s data and reputation, and offers increased security over the less advanced tools found in legacy record management platforms.
## What can Systemware’s record management system do for you?
The Systemware platform has a solution to any record management challenge your firm is facing. Let us help you:
* Eliminate archival record keeping by maintaining historical reports online instead of on paper.
* Extract report data into multiple formats to customize output into what your financial services organization needs.
* Take advantage of on-the-fly indexing combined with dynamic filtering to drill down into minute details or reports, regardless of their size.
*  to deliver reports on demand and in record time.
* Maintain regulatory compliance without the need for time-intensive manual oversight.
Your data should work hard for you, not the other way around.  to learn more about the benefits of Systemware for financial services organizations.
#### Data Compliance: How an ECM Helps with Regulatory Data Requirements
Today’s businesses store and manage a massive amount of data. And keeping up with all of that data is a big task, hence the projected 10.5% annual growth rate of …
#### How to Choose an Enterprise Content Management Solution: 5 Steps for Selecting the Optimal System
The right enterprise content management solution can work wonders for your business. But in order to find it, you need to know what you’re looking for.  M…
  ### Modernizing Your Mainframe by Migrating to a Broadcom Alternative
  With organizations continuing to embrace the 21st century’s digital transformation, many are seeking a Broadcom alternative to fully address the evolving needs of…