Bonitas Membership
Dear Bonitas Membership

You were quick to end my daughter as an over age dependent from my option.

We provided all necessary documentation for het to join the scheme.

I was informed on a separate mail that her application is rejected ONLY on the 22nd of April 2022, meaning she will not be covered on her own medical aid.
The reasons below is not valid, 1. I WFH and Bonitas excepted my signature on the termination document, but on this document it is not acceptable??? 2. Why does she need a broker, I pay the scheme and as a staff member I have access to benefits to support me?? 3. how will a NEW member know practice numbers??
The application has rejected for the following:
1. Member signature on the POPI app section 9 PART III above the date.
2. Broker to be appointed as the member will be a direct paying member.
3. Practice number of the nominated GP.
Also I paid her contribution for April 2022 on the 22nd April 2022, and her end date  30-04-2022. Her effective date on BONCAP should be the 01-05-2022, contribution, on BONCAP 25-04-2022, I assume will not have gone off due to the rejection??
In the meantime, she gets mails that confirms she has been approved on BONCAP.

Really Bonitas, I have requested feedback via email, and no feedback!!!!!
I need my daughter to be cover as per original date 01-05-2022, you were delaying on your side, we could have fixed this via email. 

Regards
Leatitia