STAY AWAY from Bonitas!!
I am extremely disgust with Bonitas medial aid. I am a member Bon Cap and and have never had such a bad experience. Bonitas requests an income verification every year and mine did not reach them and therefore I was placed in the highest income bracket. The monthly contributions was now double of what I use to pay. I phoned Bonitas and asked them if they can please refund me for the two months of double billing as I am not in the highest income bracket. I will send the forms with proof of multiple months of pay slips to proof that and they said NO! They will not refund or credit me for any extra charges. I see that as extremely unfair and stealing. They received double the contributions without me being in a higher income bracket and I can proof that. They are not able to help me or assist me to fix the problem. I will from now on be paying the correct amount as they will change it on their system when they receive my proof of income, but the two months of double billing will go straight into their pockets!