REFUND DELAY
I requested a cancellation and  a refund on the 26th Nov. To date, I have not received an SMS, a phone call or an email advising that this has been initiated. So I don't know when I will be receiving my refund and if the debit order was cancelled. When I called to check the progress the other day, I was told to wait for an SMS. Please refund me my money, it has been almost 15 days.