This store is too busy. Don't get me wrong, I love my Mac more than anything but the service at this store is god-awful. Luckily before purchasing my Mac I researched until I knew exactly what I wanted. I seemed to know more than the associate that helped me! Purchasing it was more of an awkward affair - I couldn't wait to get out of there. 

Also, it's always almost impossible to get into the Genius Bar. My iPod malfunctioned sometime earlier this year and after waiting in the store for 45 minutes to be seen, I was only informed that the damages were more in depth than they thought and I would need to schedule an appointment. It's just an iPod, people! The experience itself was more than frustrating. I stick with Amazon on this one.