Mondo really needs to work on their dilligence in following up
I am at a loss as to whether Mondo is actually helping me to arrange an upgrade to my MTN contract as they stated they have.
I liaise with customers at my own place of employment, and the lack of feedback that I am getting from Mondo with the status of the process, which was supposed to have been started around the 3rd of September, is shocking.
I would like to know whether the upgrade that I have ordered is in fact in progress, and if it isn't, I will be happy to speak to a local MTN dealer myself to enact it instead.
But what I cannot stand is being left in the dark like this. Please reach out to me and give me a proper status update!