Well it was off to Brio last night for "date" night!!!  

The last time we were at Brio was in September to celebrate our 16th Anniversary...yes consecutive years, and it was a great evening!  Last night, no so much.  In all the years we've been going to Brio, we have NEVER had such HORRIBLE service....ever!
The food was as amazing as it always is, but the terrible service completely overshadowed the tasty treats from the kitchen.  Our server stood and waited for us to finish sitting and before we could even open our napkins was asking for our drink order, not a good sign of things to come.  So I opted for water to come while we contemplated our cocktails.  So the water came, then nothing....nothing....no one....nada.  After about 10 minutes the server returned for our cocktail order.  The longest 10 minutes in history I'll admit.  So off to get the drinks....15 minutes later they arrived with the bread for the table...now mind you we'd been sitting alone at the table with no attention for 25 minutes now.  That is a lifetime for a restaurant that makes their money by turning tables.  When the drinks and bread arrived we opted to put in our dinner order, thinking we'd be in for a long bumpy night.  So we ordered, I ordered the Campanelle Carbonara, but with the Spicy Pepper Sauce from the Spicy Shrimp and Eggplant Appetizer, as opposed to the traditional sauce.  The server said no problem, you want the Angel Hair Pasta with the Spicy Sauce, do you want to add Shrimp or Chicken???  Well the Campanelle Carbonara comes with Chicken, Spinach, Bacon, and Parmesan Cheese.  So I explained it is NOT Angel hair Pasta as the Campanelle is a 'trumpet' shaped pasta with curled edges.  He said "Oh you want the Lasagna Noodles".....!  Of course I just said ask the chef to prepare the entree as he usually would, BUT, substitute the sauces.  Glenn ordered the same, but with the traditional sauce.  We both opted for the wedge salad, and asked that our entrees not be fired until we were completed with our salad.  After all, we all know all the ingredients are pre-made, and just needed to be assembled and heated..  Whew...I felt...that was exhausting!  Then the salads arrived.  Ice cold, yummy...!  Now we are back on track.  Boy that salad does hit all the notes that take you back to your childhood.  Nothing is better than Ice Cold Iceberg Lettuce w/blue cheese dressing, bacon crumbles, and fresh shaved Parmesan cheese!!!  
Then it happened.....yes just as we thought, in order to speed up the process that started so slowly............our entrees arrive BEFORE we were even 1/2 way through our salads.  So there they sit...all beautiful, completed just as ordered...and no Lasagna Noodles, no Angel Hair Pasta...just the wonderfulness awaiting our forks.  But...yes...But, we'd not finished our salads.  By the time we did, our pasta was sad, cold, and looked like it had let us down.  It didn't, OUR SERVER DID....oh by the way were we EVER asked if we wanted anything else to drink???  You guessed it NO....were we EVER asked how our dinner was???  You guessed it NO... Now you're probably saying, 'why didn't you do something about it'?  We'd have loved to, but there was no one around...not even someone to fill our water glasses.  Only after we were finished with our sad, cold, entrees and had stacked all the dirty dishes in a pile on the edge of the table, did our server make an appearance to ask how our dinner is going??? Are you kidding me???  We just asked for the check.  Upon his return we presented him with the discount that Brio had sent us for being frequent diners, he took that and never returned.  After sitting there at an empty table, empty water glasses and nothing to look at but the crumbs left behind from the wonderful flat bread.  We placed cash on the table and left to try to reclaim our evening.  On the way out, Glenn finally spotted a manager and explained our evening and that it would be a VERY LONG time before we tried Brio again.  He, the manager, just stumbled over his words and said he wished he's known about our evening so he could have done something about it.  Well maybe if he'd been circulating on the floor as opposed to hanging out with the ever so cute hostess' he'd have known.  Do we still like Brio...YES...are we extremely disappointed with our service last night...YES.....