The property is beautiful and clean.  Restaurant's were great.  The problem is the front desk snobs.  No personality.  They messed up my reservations, made me and my family find our own hotel for the night that they messed up?  They didn't even try to get us another room, despite me paying any price.  After a long day of travel with an infant, toddler and wife, the last thing I want to do is look for another hotel at 11 PM, only to come back the next day.

The attitude of the front desk is sad and horrible.