WORST experience ever.
Never thought I would resort to HelloPeter to complain about the WORST experience ever. Quick to sell and debit your account, no response or assistance since early May/end of April. I am paying for a unit and data I don't have. The unit was returned to, and all the cancellation forms were completed at MTN Cresta as per Kareshen's instruction within the 10-day period REF IRMS793146. All voice recordings should be available to confirm that the unit sold was clearly not what I asked for. Many phone calls and emails later (even that stupid MoeBot to log a query online ) REF number: RC********** still nothing. I have asked MTN Customer Care for assistance, but they keep referring me back to Mondo. Unbelievably frustrating, and one of my WORST experiences ever.