Double charge /Theft of money from my bank account
On 23rd April an ADT tech fixed my alarm. I was given an invoice for R494.32 which I paid the next day (reference J402573) on the 24th of April. I have proof of payment from my bank for this and sent it to ADT upon request.<br> <br> 19th May I received an SMS saying I hadn't paid and I would be charged a different amount to what was on my invoice (R494.33). I immediately disputed this, and Ronaldo sent me an email saying I had paid and it would be credited to my account. This morning 30th April, ADT took R494.33 out of my bank account. <br> <br> This is a fraudulent charge on my bank account and you have stolen my money. I want it back. Don't tell me you'll credit my account and then I have to fight you again when my normal monthly account charges come off anyway in two days time. I want my money back, I have bills to pay and you've taken that bill money from me.<br> <br> You are charging me twice (once an incorrect amount that is not even on my invoice), you have lied to me twice (via phone and email) about fixing my account and now I have waste my time to try and fight you to get my stolen money back. <br> 