Uncleared goods
DHL acted unprofessional by receiving my goods from China which according to them the money paid for and the goods aren't equivalent and now they're fining me. I've asked them why didn't they act like professionals as they claim to be and check everything if it was correct before they even admitted my goods.<br> <br> I asked them why do I have to pay for something I didn't do. I never hired them to ship my goods. The guys from China did everything. They contact DHL and even paid for the express. The Chinese might have made a mistake and they also did make a miatake by no checking,  so why it should be me who's paying for all of this charges? It's not like I contact them to ship my goods but they did that with the Chinese supplier.<br> <br> It's been a month and now we starting a second one since I haven't received my goods. Whenever I call no one answers yet they claim am not trying to solve this issue. I provided them with all the documents of payments they request within the two days of my goods arrival. I paid every fee they wanted me to pay yet now they claiming all this extra charges on me while its their fault. Why it should be me who pays for their unprofessional? I have the papers to prove