R990.53 TAKEN from my account
Your customer service is really ridiculous. I have phone a bunch of times to get a date for refund - I am still waiting, none of your staff I have spoken to lately follows through with anything, I have to phone every time and be put on hold and then someone tells me they will get back to me. STILL WAITING. I just want the money back that was taken from my account without my consent! If this was my mistake I would almost understand why it takes so long, but it is not, rectify your mistake!!!!!!!!!!!!