I'm not sure what you're talking about. Dragon2 had a picture-perfect landing, [with all parachutes deployed and a good recovery](https://www.space.com/spacex-crew-dragon-returns-to-earth.html). The problem came during a test of the S[uperDraco engines during a test for re-use](https://www.extremetech.com/extreme/289933-spacex-crew-dragon-capsule-destroyed-by-explosion-during-ground-test). Note that NASA did not ask for, nor did SpaceX certify Dragon 2 for, reuse.