Cancelation letter and refund
I requested cancellation of my policy due to financial constraints and I will not be able to afford paying premiums in the near future.  The lady who assisted with cancellation was great and gave be proper assistance bit ever since she confirmed cancellation via phone I haven't received my refund and cancellation letter. So I am not even sure the cancellation was processed cause no further communication was received after the call even after I followed up via email.