Bonitas Medical Aid has NO client loyalty - even in death
My late father, Mr Hannes Dirk(membership nr **********9) was loyal client for many years before his passing in 2014. Hhis e was to receive R5 424,54 in 2015 after estate details were handled but until today not one cent has been put into my mother's account or any correspondence to explain why a 7 year delay is expected for such a small amount of money. It is not alot of money but just indicates financial loyalty Bonitas expects from clients and what they deliver to them. Pathetic medical aid and service to put it mildly