Very disappointed in Telkom
On 22 March 2018 I send t a request to Telkom to change my account from my personal name to my Business name.  After two months  I did not receive any reply from them. I tried to enquire a few times but nobody could give a straight answer.  The one lady suggested I should  send a email to a  Mr Govender  **********  witch is the manager at the business department.   Up to date there has been no reply from him.   On the 8th of May I enquired again and spoke to Desisha Gounded.  In the beginning she was very helpful and promised to follow it up.  At the same time I requested to take out a contract for a new laptop  they advertised .  She send me a application form witch I completed with all the relevant documents.  I followed up with her about a week later and she said they are busy to process everything and will come back to me.  Since then she did not replied again on any of my follow up emails.  I really think as a Telkom client for 15 years plus i deserve a little better service.  I am so disappointed.  I need to get my account in order for my Tax retur, as i am not able to deduct my Telkom account from my Business.  This is costing me money and I dont thing it is fair.