Half repaired vehicle
Want to raise my concerns with outsurance or some people that work there, I was in an accident with my vehicle that a person drove I to my vehicle on the front left hand side on 12 May 2022, My car was booked into MCR Trichardt Mpumalanga, My vehicle was there being repaired till 24 June I was contacted to collect my vehicle, Arrived at MCR I was taken to my vehicle at the back of the workshop, They did not really give me a proper chance to inspect my vehicle it was idling and the whole process felt very rushed, So I paid my Excess and left got home and looked around the Vehicle, And then discovered that they installed the broken spot lights back, The Aftermarket bonnet they've put on does not fit properly the gaps are way off, On the right hand side on the front where they blended the paint look like **** was not sanded or prepped properly, Then on the left hand side Where my vehicle was hit the front of my door where the fender sits next to the door that my door has a bend in it that was not there after the accident, The both the left side doors were still bent on top which was bent during the accident was not repaired at all, And to put the cherry on top my battery was damaged as well during the accident, Then I phoned outsurance on 25 June to report that my vehicle was not repaired properly, I was contacted by a person from outsurance Melson Moodley Which said he will sort everything out for me It was back and forth for a couple of days on 30 June he contacted me stating that The workshop manager from MCR told him that the doors was not part of the accedent and that gaps looks fine to him and then he also said that the battery is ware and tare and that I must replace the battery out my own pocket, I asked what is going to happen now, Then he said that he is taking MCR 's side and no further repairs will be done to my vehicle, How in the hell does that work, My car was damaged and repaired very badly now I have to sit with this vehicle, I have canceled all my policies with outsurance 29 June, I don't want anything to do with the currupt people working there, I won't be leaving this issue, And also want to say thank you Melson Moodley for losing a loyal customer for that was with outsurance for around 10 years, But this is a fair warning to all.