Not receiving good service
Good day
I am a member of Bonitas Boncap medical aid
On 13/02/2020 I had a knee replacement operation by dr HF Visser under a authorization no **********6 given to me by the medical aid
Whilst in hospital after the operation I received phisiotherapie by KRUGER, LE ROUX MEIJER FISIO and the treatments were all done while I was in hospital
After a while I received a invoice from KLM FISIO for the amount of R15777.18
When I phoned them to querie they said to me the medical did not pay the account
I them phoned the medical aid numerous tomes upon which they said they would pay
So as it happens that up to date theyhave not paid anything towards this account 
I cannot understand why they did not pay because I am a PMB registered pasient 
I would appreciate it if you could find out what the problem is why they did not pay this account
Yours sincerely 
Leon Potgieter
tel **********
email leonpot1948@gmail .com