Terrible service regarding refunds
Terrible and unprofessional service. My products were returned on Tuesday 26 October 2017. I have been contacting them several times regarding when my refund will be processed yet there has been no answer. They keep saying “Chanel will call you” or our supervisor will be in touch. Again nothing!!!

I was told initially that a refund will take a maximum of 10 days yet I have received no notification of such.

I find it highly unprofessional that this is the service you provide to your clients.

When will the refund be given?