Waiting for a refund until I'm blue in the face...
It has been several weeks now communicating with this company... I was promised a refund over a week ago and yet I'm still waiting...

	
Azille (SweepSouth)

Jan 30, 12:02 SAST

Hello Kim lee,

Thank you for responding. 

We are bitterly sorry again for the whole experience and that you were overcharged for the booking. 

I have gone ahead and raised a refund request for the 1.5 hours that was logged extra by your SweepStar. This does take 7-10 days to be completed. However, I will send you proof of payment as soon as it has been done. 

Warm regards, 


Azille 
SweepSouth SupportStar

Tel:  ********** 
Web: https://sweepsouth.com
FB: https://www.facebook.com/SweepSouthSA
Twitter: @SweepSouthSA


Kim-Lee Mendes  ********** 
30 Jan 2019, 13:07 (7 days ago)
to SweepSouth

Hi there,

Thanks for the response.

However, what about the window cleaning I paid for but never received? What about the cleaning products I paid for yet my own was used?

I expect to be refunded for that as well.

Looking forward to hearing from you.

Kind Regards,

Kim-Lee Mendes