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# About Us
## Global Partner of Choice
LabConnect is an independent, global, one-stop-shop focused on delivering Central Laboratory Services and Functional Service Provider (FSP) Solutions that are tailor-made, timely, and flexible.
LabConnect provides unparalleled program oversight and support to meet the evolving study demands of traditional to increasingly complex clinical trials.
### Our Mission
##### We create healthier communities by accelerating the development of new medicines for patients around the world.
## Executive Leadership Team
Wes Wheeler
Chief Executive Officer
Wes brings over two decades of leadership experience and a proven track record of delivering growth and operational excellence across multiple high-profile companies within the pharmaceutical services industry. Having served as CEO/President of five different companies, Wes has a wealth of expertise to lead LabConnect through its next phase of growth and international expansion.
Before joining LabConnect, Wes served as President of UPS Healthcare, overseeing a $10 billion business unit, after his role as CEO of Marken where he built the industry’s leading global clinical logistics company. Mr. Wheeler previously served as President of Valeant Pharmaceuticals (now Bausch Health), CEO of Patheon (now part of ThermoFisher), and Divisional CEO of DSM Pharmaceuticals. His early career includes more than a decade in leadership roles at GlaxoSmithKline, most recently as Senior Vice President of Global Manufacturing & Supply.
Wes also serves on several boards, including Chairman of BioTouch and Board Director at Mallinckrodt Pharmaceuticals, Evotec, Envirotainer, and Argenta.
Julia Tarasenko
Chief Commercial Officer
Julia brings a depth of international business and industry experience specializing in driving dynamic revenue growth, optimizing commercial operations, and cementing strategic partnerships that drive business objectives forward. During her 16 years at Marken, a UPS Healthcare company, Julia held several progressive leadership positions focused on strategic client relationships and operations across Europe. In addition, Julia has lived in APAC region where she oversaw operations for Marken Japan and Singapore. Julia also served in North America as a regional director of East Coast operations in New York and Philadelphia.
Prior to joining LabConnect, Julia was a key member of the Marken Executive Committee as Senior Vice President, Global Strategic Sales where she led Marken’s global strategic sales, marketing, sustainability, packaging solutions, and the team of global alliance directors who oversaw governance with Marken’s largest clients.
Julia holds a Bachelor of Arts in Philology with an emphasis on the Chinese language and a Master of Science in Chinese Language, Literature and Culture from Edinburgh University, Scotland, UK.
Debra Gran
Chief Human Resources Officer
Debra is responsible for developing and executing people-centered strategies to support LabConnect’s success. She previously served as Corporate Vice President, North America for DiaSorin, where she was responsible for the strategic direction and execution of all Human Resource programs. Debra has held global leadership roles within biotechnology, healthcare, and service industries, including Amplifon Americas, 3M HIS, and GE Capital IT Solutions. She is a Senior Professional (SPHR) with the Society of Human Resource Management and Strategic Human Resource Leadership from Cornell University.
Jeff Mayhew
Chief Development Officer
As one of LabConnect’s founding partners, Jeff brings more than 30 years of global leadership experience in operations and business development across the pharmaceutical research and healthcare industries. Jeff is responsible for the ongoing development of LabConnect’s global partnerships and capabilities. Prior to LabConnect, Jeff was the Founder and Director of Nexus Health Management International, where he was involved in the development of inpatient behavioral health services in Southeast Asia. Previously, he served as Vice President of Strategic Alliance Development for Charter Behavioral Health Systems, Vice President of Operations/ Development at Option Care, Inc., and Franchise Operations Manager for Medicine Shoppe International. Jeff earned his BA in Economics from the University of Missouri-Columbia.
John Mapel
Regional President US and
SVP Global Operations
John is a proven leader with more than 20 years of experience in the clinical drug development industry. Having started his career in research as a study coordinator, John has an in-depth understanding of the full clinical trial life cycle. John is accomplished at leading large cross-functional teams and managing complex global trials for pharma and biotech partners. Prior to joining LabConnect, John served as Vice President of Client Services in the Central and Specialty Lab division of a large full-service CRO and has held various senior leadership positions in Clinical Operations. John earned his International Business Degree and Management Information Systems degree from Texas Tech University and his Juris Doctor degree from South Texas College of Law.
Marc Van Kempen
Regional President,
EMEA and APAC
Marc is an experienced healthcare executive with a track record of defining and monetizing global and European growth strategies across the pharmaceutical and digital health industries. He’s held leadership roles in several global and European companies, such as Merck/MSD, Express Scripts, Teva Pharmaceuticals, ProPharma Group, and Qualizorg BV. Marc holds a Bachelor of Science degree in Physiotherapy from Avans University of Applied Sciences in the Netherlands. Marc was also appointed as a Member and Open Innovation in Science Expert (IOS) at the Scientific Advisory Board of the Ludwig Boltzmann Institute at the University of Salzburg, Austria.
Nicole Baker
Senior Vice President Strategic and Scientific Services
Nicole is an experienced clinical development professional with over 30 years in the pharmaceutical industry. For 20 years, Nicole has been building and supporting Functional Service Provider (FSP) teams, listening to understand the challenge to be solved and partnering with clients to create a bespoke solution. She has experience leading large global multi-functional teams with models from 2 FTEs growing to over 50 FTEs supporting mid-size biotech companies, as well as teams of over 400 FTEs supporting top 10 pharma companies. She earned a bachelor’s degree in Microbiology from the University of Alabama.
Megan Greene
Vice President Legal Affairs and Sustainability
Megan serves as LabConnect’s Vice President of Legal Affairs & Sustainability, where she oversees the global commercial and corporate legal affairs. She has more than 16 years of pre-clinical, clinical, and pharmaceutical commercialization experience in the pharmaceutical industry.
Before joining LabConnect, Megan held influential positions within one of the industry’s leading full-service CROs and has held various leadership positions supporting global growth strategies and developing compliance programs to meet continuously evolving regulatory requirements. She is accomplished at fostering business growth by combining legal expertise, strong business acumen, and creative problem-solving skills.
Megan holds a Bachelor of Science in Psychology and Criminal Justice, from East Carolina University, and a Juris Doctor degree from Campbell Law School.
Andre Merza
Vice President, Quality Assurance
Andre has held Quality leadership roles for the past two decades and brings more than 25 years of GxP professional quality experience from research and development, manufacturing, environmental chemistry, engineering, preclinical and clinical laboratories. Andre is responsible for quality assurance and for compliance strategy. Prior to joining LabConnect, Andre had served in a multitude of quality roles supporting quality and regulatory initiatives with CROs supporting research models, GMP, preclinical and clinical compliance.
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## Our Values
LabConnect prides itself on building deep and lasting partnerships with our clients and colleagues across the globe.
Partnership
Working together with all key stakeholders to create
 a win-win for all.
Excellence
Passionately striving to deliver the best results possible.
Execution
Operating in the most efficient and productive manner to ensure we
 achieve our goals.
Forward-Thinking
Being proactive and focused on the path in front of us.
Collaborative
Considering the greater good of the team and working together to achieve common goals.
Accountable
Holding oneself and others to the highest standards and ensuring we all deliver on our commitments.
Informed
Having and sharing information needed to perform as a
winning team.
Nimble
Being flexible, solution-oriented, and quick to act.
## Delivering Long-Term Sustainability
Aligned with our mission to create healthier communities, LabConnect embraces Environmental, Social and Governance (ESG) principles in all aspects of our global business.
In June 2024, we were awarded a Bronze Medal for Sustainability Rating, ranking LabConnect as top 35% of companies globally.
## Join Us!
**Are you passionate about making a difference?** We are a growing and global team on a mission to create healthier communities.
## Contact Us
##### Explore how we can partner to accelerate the development of new medicines around the world.
  + [Clinical Trial
    Lab Kit Production
* [LabConnect
  Overview Video
© LabConnect 2025 |
# Environmental, Social, and Governance (ESG)
## Our Commitment
Aligned with our mission to create healthier communities, LabConnect embraces Environmental, Social and Governance (ESG) principles in all aspects of our global business. Our strategy and approach ally with the United Nation’s Sustainable Development Goals for long-term sustainability.
Environmental
### Environmental
Creating healthier communities, and a healthier planet.
Social
### Social
United in making a positive impact on the world.
Governance
### Governance
Operating responsibly to enable a safe and healthy future.
## 4%
**kit supply wastage, down from 72%**
## How LabConnect Makes a Positive Impact
Our unique and nimble business model leverages the footprint of existing labs allowing us to expand our global reach without additional carbon impact to the environment. And our quick and efficient solutions for clinical lab kit production removes waste from the clinical trial process.
## Global Recognition
LabConnect completes a thorough assessment of its business sustainability practices each year through EcoVadis, the global standard for business sustainability ratings. The EcoVadis assessment includes 21 sustainability criteria across four core themes: Environment, Labor & Human Rights, Ethics and Sustainable Procurement.
## SBTi approves LabConnect’s Net Zero Commitment
As an important milestone in our sustainability journey, we’re proud to share that LabConnect has committed to set near-term science-based targets to reduce company-wide emissions in alignment with the Science Based Targets initiative (SBTi) net-zero framework.
The SBTi enables companies worldwide to combat the climate crisis by developing standards, tools, and guidance in line with what is necessary to stabilize temperature increase at 1.5°C and reach net-zero by 2050.
## LabConnectors United in Making a Difference
Green Teams
Remote Working
Volunteer Program
Internships
## Life at LabConnect
##### At LabConnect, we are guided by our core values in how we work together as one global team.
## Join Us
##### Are you passionate about making a difference? Check out our open positions!
# Resource Hub
## Resources and Conferences
LabConnect General Capabilities Overview Video
6 Insider Tips for Choosing Your Central Lab Partner
Launching a clinical trial is a complex task that requires meticulous planning and strategic partnerships. Among all the critical decisions that need to be made, selecting the right central laboratory services partner stands out and is key to ensuring the success and efficiency of your research program. The reality is there is no one-size-fits-all solution […]
LabConnect Acquires Scientific Consultancy A4P
April 22, 2024, JOHNSON CITY, TN – LabConnect has announced the acquisition of A4P Consulting Ltd (A4P), a scientific consultancy company, specializing in bioanalytical and biosample project management, biomarker strategy and logistics solutions in support of pre-clinical and clinical trials. The combined international team brings an unparalleled breadth and depth of technical and scientific expertise to […]
Strategic Alliance with Cleveland Clinic
July 11, 2023, CLEVELAND, OH and JOHNSON CITY, TN – Cleveland Clinic Laboratories and LabConnect have announced a strategic alliance to accelerate clinical trials and connect patients to new medicines for improved patient care. Through this alliance, LabConnect will utilize Cleveland Clinic Laboratories, the reference laboratory within Cleveland Clinic. LabConnect will leverage the health system’s extensive […]
Clinical Trial Rescue Case Study
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## Connect with Us
##### Be sure to follow us on LinkedIn to stay current on LabConnect news and insights.
# Contact Us
Explore how we can partner to accelerate the development of new medicines around the world.
### USA
**Headquarters**
2304 Silverdale Dr #100
Johnson City, TN 37601
Main: +1 (423) 722-3155
Customer Service: +1 (800) 501-7947
3201 Carnegie Avenue
Cleveland OH 44115
### EMEA
Leiden Bio Science Park
Bargelaan 180 – 200,
2333 CW Leiden, Netherlands
Handelswei 1
8501 XJ Joure, Netherlands
Peelveldlaan 70
6071TV Swalmen, Netherlands
Horbeller Str. 18-20
50858 Cologne, Germany
Innovation House – Discovery Park
Ramsgate Road, Sandwich, Kent,
CT13 9FF, United Kingdom
### APAC
**Headquarters**4/435 Williamstown Rd
Port Melbourne, VIC 3207
Australia
###
### Contact Us
Main: info@labconnect.com
Customer Service: customerservice@labconnect.com
### Partner With Us!
# Complex Challenges Call for a Nimble Approach
## Complex Challenges Call for a Nimble Approach
Download our latest case study to see how LabConnect helped our clients accelerate their drug development milestones with our nimble approach to:
* Hit an exceedingly tight deadline
* Fast-track custom collection kits
* Provide visibility into sample tracking
* Collapse 48 hours for global transit into 24 hours
* Get supplies to multiple international sites
* Complete an analytical overhaul of study data
## 1,600+
**clinical trials conducted globally**
## The LabConnect Difference
LabConnect partners with you to ensure that your clinical trial is supported as you need it – quickly coordinating all laboratory-related needs and providing end-to-end analytical and logistical solutions.
## Explore How LabConnect Can Help You Accelerate Your Clinical Trial
## Contact Us Today
Explore how we can partner together to accelerate your clinical trial.
### Connect With Us!