(3) SEGMENT INFORMATION During the second quarter of 2019, the Company finalized changes to the Companys operating strategy and the way in which the Company assesses performance. In accordance with this change, the Company adjusted certain reporting relationships between the Chief Operating Decision Maker (CODM) and other members of management, updated the compensation metrics for senior management, and modified the internal financial reporting provided to the CODM and his direct reports consistent with this revised management and measurement structure. Accordingly, during the second quarter of 2019, the Company reevaluated the definition of the operating segments, reportable segments, and reporting units which resulted in a change to the reportable segments. Effective June 30, 2019, the segment information was reported consistent with these updated reportable segments comprised of TTEC Digital and TTEC Engage. The Company reports the following two segments:  TTEC Digital designs, builds and delivers tech-enabled, insight-based and outcome-driven customer experience solutions through our professional services and suite of technology offerings. These solutions are critical to enabling and accelerating digital transformation for our clients. o Professional Services: Our management consulting practices deliver customer experience strategy, analytics, process optimization, and learning and performance services. o Technology Services: Our technology services design, integrate and operate highly scalable, digital omnichannel technology solutions in the cloud, on premise, or hybrid, including journey orchestration, automation and AI, knowledge management, and workforce productivity.  TTEC Engage provides the essential technologies, human resources, infrastructure and processes to operate customer care, acquisition, and fraud detection and prevention services. o Customer Care Services: Our customer care services provide turnkey contact center solutions, including digital omnichannel technologies, associate recruiting and training, facilities, and operational expertise to create exceptional customer experiences across all touchpoints. o Customer Acquisition Services: Our customer growth and acquisition services optimize the buying journeys for acquiring new customers by leveraging technology and analytics to deliver personal experiences to increase the quantity and quality of leads and customers. o Fraud Prevention Services: Our digital fraud detection and prevention services provide the ability to proactively identify and prevent fraud, and ensure community content moderation and compliance. The Company allocates to each segment its portion of corporate operating expenses. All intercompany transactions between the reported segments for the periods presented have been eliminated. The following tables present certain financial data by segment (in thousands): Three Months Ended September 30, 2019 Depreciation Income Gross Intersegment Net &amp; from Revenue Sales Revenue Amortization Operations TTEC Digital $ 78,577 $ 43 $ 78,620 $ 2,512 $ 11,704 TTEC Engage 316,887  316,887 14,147 14,277 Total $ 395,464 $ 43 $ 395,507 $ 16,659 $ 25,981 Three Months Ended September 30, 2018 Depreciation Income Gross Intersegment Net &amp; from Revenue Sales Revenue Amortization Operations TTEC Digital $ 66,849 $ (170) $ 66,679 $ 2,316 $ 8,469 TTEC Engage 298,257  298,257 15,001 6,188 Total $ 365,106 $ (170) $ 364,936 $ 17,317 $ 14,657 Nine Months Ended September 30, 2019 Depreciation Income Gross Intersegment Net &amp; from Revenue Sales Revenue Amortization Operations TTEC Digital $ 223,198 $ (206) $ 222,992 $ 8,055 $ 27,172 TTEC Engage 959,386  959,386 42,397 53,774 Total $ 1,182,584 $ (206) $ 1,182,378 $ 50,452 $ 80,946 Nine Months Ended September 30, 2018 Depreciation Income Gross Intersegment Net &amp; from Revenue Sales Revenue Amortization Operations TTEC Digital $ 169,536 $ (289) $ 169,247 $ 6,550 $ 20,579 TTEC Engage 920,791  920,791 45,502 32,522 Total $ 1,090,327 $ (289) $ 1,090,038 $ 52,052 $ 53,101 Three Months Ended Nine Months Ended September 30, September 30, 2019 2018 2019 2018 Capital Expenditures TTEC Digital $ 318 $ 2,105 $ 9,714 $ 3,447 TTEC Engage 15,692 12,853 34,724 28,394 Total $ 16,010 $ 14,958 $ 44,438 $ 31,841 September 30, 2019 December 31, 2018 Total Assets TTEC Digital $ 248,243 $ 222,977 TTEC Engage 933,623 831,531 Total $ 1,181,866 $ 1,054,508 September 30, 2019 December 31, 2018 Goodwill TTEC Digital $ 65,544 $ 66,158 TTEC Engage 138,279 138,475 Total $ 203,823 $ 204,633 The following table presents revenue based upon the geographic location where the services are provided (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2019 2018 2019 2018 Revenue United States $ 240,863 $ 206,433 $ 713,561 $ 605,024 Philippines 89,876 85,272 274,456 259,919 Latin America 24,454 26,351 73,645 84,073 Europe / Middle East / Africa 15,187 16,112 46,838 50,552 Asia Pacific / India 14,733 15,368 41,713 42,945 Canada 10,394 15,400 32,165 47,525 Total $ 395,507 $ 364,936 $ 1,182,378 $ 1,090,038