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# Transportation & Heavy Equipment
## TRUCK LIABILITY
24 hours per day, 7 days a week on call emergency Transportation Claim Services with adjusters that are experienced in handling all trucking loss exposures. We provide immediate on scene investigations coordinating our efforts with the client and providing immediate analysis as well as the latest technology to show recovery efforts as they occur.
* Document the scene
* Meet with the driver
* Assess any injuries
* Evaluate property damages
* Meet with local authorities
* Determine and advise further steps needed to mitigate the loss
* Use LiveStream when requested
## CARGO/SUPPLY CHAIN
Tenco Transportation Services knows that the condition of the cargo and the ability to salvage the product is key to mitigating costs to the insured and to the carrier. We have handled thousands of cargo claims in our 70 year history and have the knowledge and experience to handle supply chain and logistics claims. We also know warehousing, distribution and trucking shipments whether LTL or TL.
* On-scene/on-site cargo inspections
* Adjustment from first call to conclusion
* Assistance with salvage disposition
* Bills of lading and other documentation are thoroughly reviewed
* Cargo recoveries are monitored, documented and invoices reviewed
## HEAVY EQUIPMENT
Tenco Transportation Services conducts full adjustments and appraisals on not only tractors and trailers involved with transporting goods, but also for off-road and construction equipment. We ensure salvage recovery remains the highest in the industry by using the best nationwide salvage buyers, not just local bidders.
* Inspections and full adjustments for over-the-road tractor and trailers
* Inspections and full adjustments for off-road equipment
* Inspections and full adjustments for construction equipment
* Full salvage servicing including title transfer
* A nationwide network of heavy equipment adjusters
## ENVIRONMENT AND WRECKER VERIFICATION SERVICES
* Wrecker invoice adjustment/reviews
* Spill remediation invoice adjustment/reviews
* Environmental cleanup service recommendations
* On-scene remediation monitoring and/or control
* On-scene wrecker service monitoring and/or control.
## Tenco Livestream
Tenco LiveStream is the new digital process which enables our field adjusters to deliver real time video and audio of the loss location. Streaming video directly from the loss site shows our clients exactly how large and complex the loss may be as well as the details of the entire area. The client can also see the full extent of damages as seen in the time of day/night and environment in which it occurred.
Once on the scene we will email you a secure link to view this loss. This video is only visible to those with the secure link which we provide you. From there you will be able to watch and direct the adjuster’s inspection of the damaged equipment, observe the witnesses and others as directed by the client, immediately determine the need or not for a wrecker service, observe cargo damage and periodically check in on the status of cargo transfers and much more!
To request Tenco LiveStream on any assignment please include this request within the claim form submitted to claims@tenco.com or by phone at (800) 621-1313. If your office would like to setup an in house demonstration, please email TencoLiveStream@tenco.com to schedule an appointment. Let us show you how technology can further benefit claims!
## Ready to Assign a Claim?
Let’s get started!
Contact Us Anytime
615-292-0098CLAIMS@TENCO.COM
Tenco Services, Inc. is committed to providing industry leading customer service and to treating you like our only client.
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