Going the Extra Mile
I logged a query  after our home internet was down  after an electrical storm in Uitenhage 23 February 2018, and I only logged it on Monday 26 February 2018
Fault ref.  ********** 3 has been created for Fixed Voice Product  ********** 597
The Telkom technician came out to our home this morning and assured me the problem will be fixed.
Mr Vuyu  Mkaphele was going the extra mile for us today, after several trips to the Telkom nearby substation in Vanes.
He is a  very patient and friendly person  and the problems were sorted out.
May he go from strength to strength in his work as he is an excellent people person and in these days workers with positive attitude is a big asset to their work.
Well done Vuyo Mkaphele