Just unethical or plainly unlawful???
After scrutinising our Telkom account, I noted that our company's telephone account has been loaded with unknown subscriptions. After contacting Trudon numerous times (call centre - useless!), I was finally transferred to a lady who actually knew her job and could supply me with answers regarding said subscriptions. She proudly played back the recorded \voice contract"and informed me that we will be liable for this subscription until June 2016! The \""contract\"" was entered into with a previous employee who did not have the authority to bind the company contractually. Nowhere in the \""voice contract\"" does the operator ask whether the person on the other side is duly authorised to bind the company to said agreement. Instead"