POSITIVE KIND ATTITUDE
Called the call centre because I'm not able to change my tariff back to what it used to be Telkom More, I keep getting an error. So I got through to Vuyiswa Notshi, who gave me wrong information that the change can only be effected on the 1st of November yet I effected the change on the 26 September. since the change, I have been getting wrong information from Telkom around when I can change again, some say once every calendar month and some say once every 30 days. Either way, I'm still not able to change since the change must be done from the number in question via USSD, however, Vuyiswa was adamant in attempting to resolve my issue even though with limited knowledge and resources. The attitude was positive and she sounded extremely kind. she's the kind to be empowered  and trained to perform to her maximum potential, Thank you Vuyiswa.