LIES, DECEPTION AND BREAKING THE POPI ACT
On 28 February 2022 Nico Williams contacted me to say that my contract with MTN was about to end and he offered me a new MTN deal. He was very insistent that this deal was much better than the one I currently had. After much deliberating, I accepted the deal. He asked for my email address and said I would receive all the information regarding this deal. The new router arrived, without any details and I am still waiting to receive an email!  Today I went into an MTN outlet to find out the details about this deal only to be told that my current contract with MTN still has another year to run!! I had essentially been LIED to. Also, the router that came with the deal is a fixed LTE router which I (and my husband, who also chatted to Nico) was not made aware. This is DECEPTION!!  As I returned this within the 10 day cooling off period, I have been assured that this deal is cancelled. I certainly hope so. Furthermore, doesn't the the POPI act protect my information? Nico never ONCE mentioned that he was from Mondo. How can MY information held by MTN be shared with another company?  I shall be looking into the legality of this!!