way people talk to customers
I got a sms today to pay my CC which I found quite funny as I'm supposed to have a debit order which I arragned last month and the month before and the month before that also. So Icalled and iI got a lady called Elizabeth Igave her all my details and she says II'm changing the details half way through the month I tried to explain to her and she got rude with me , when I asked for a manager she refused point blank to put me through to one. This is not acceptable I'mthe client here not that rude thing on the other side. Now I would like for a manager to call me at a time when it suits me not at my office hours to sort this matter. And if Iever hear that womans voice again it will be too soon. 