Fraudulent order, please assist
I have an existing contract with MTN and suddenly started receiving emails to say that a new contract had been applied for under my name (which didn't original from me). It is a high priority and potentially fraudulent case. MTN advised that the application originated from the Mondo website and only they can resolve the issue. So I called Mondo call center and the people were friendly but that cannot cancel this order! They say the only way to cancel this is to cancel the courier service. But this is not good enough for an urgent matter like this. Can anyone please advise if there is a fraud department or assist in ensuring this delivery of device etc does not take place??? Please advise urgently. Regards