I see a few of the previous reviews discussing issues with service, but I have always had good service at this place.  I have only been in a handful of times, but we never have to wait very long to be helped, and the staff is very friendly.
I have only ordered salads there, but I've enjoyed the three that I've tried (Maggie's, Jamaican Jerk Chicken, and Greek).  The salad dressing always comes on the side, which is perfect, because that is how I like to order salads (so I can control the amount of dressing.)  My husband loves the pulled pork, although it's popular and sells out pretty quickly from our experience.