Account Handed Over AFTER Cancellation Request
In August 2014 we sent in a cancellation letter to a man by the name of David.  David sent us an e-mail back acknowledging receipt of the cancellation.  Now OVER a year later, we receive a phone call from an attorney stating that the account has been handed over.  We now owe them over R7000.  The original e-mail that was sent to David was sent from our gmail account.  Now ADT expects us to find this e-mail and send it to them???  The e-mail address doesn't even exist anymore let alone that e-mail!  Now we must get fucked over because David didn't do his job???  If this doesn't get resolved, I am going to the NCC.