No response
I have been waiting for response from Bonitas regarding my query. They indicated they would respond to me within 54hrs since last week thursday. 54hrs excluding weekends and holidays has long passed. Is it difficult to send a letter to clear the confusion that they never sent any letter to service provider to provide me with service??? meantime I am paying full monthly premium and I need to consult. THIS IS VERY UNPROFESSIONAL AND VERY UNFAIR.