Very unhappy Sweepsouth Customer
I booked a maid last week on the 10 July 2019, and the price quoted was R 229 including service fee. On the 12 July 2019, i was informed that i needed to attend a funeral of a family member. I called them on the afternoon of the 12 July as soon as i received the call to attend a funeral, i told them i would schedule a new appointment shortly. I received an invoice for R164.00 for cancellation, and it was deducted from my account already, i couldn't even query it they just processed the payment. This maid was for hire for 4 hours, to do two bathrooms and 1 room, i normally have a maid over for 8 hours, and pay her the same amount including service fee, so whilst i understand it is convenience, but it seems more like exploitation. Don't use these people, don't give them your banking details.
If they don't return the money i will escalate this as a matter of principal, i wonder how much money the actual maids receive from this money.