Cartrack failure to deliver, on Service Delivery.
Greetings Bongani,

Thank you for your prompt telephonic response. Which as you know ended with you attempting to get a supervisor to deal with my disappointment with Car track lack of service delivery. It's well over a month and a half now since your supervisors have promised to call me back because on the day of your call to me they could not talk to me because they had an emergency. It would seem that their emergency continues well over a month and a half, I told you that they would not call me back.

So as you have been allocated to deal with my disappointment. What happens now?

Yours truly disappointed.
Mervyn Singh.

On Wed, Feb 2, 2022, 9:10 AM Mervyn Singh <***********> wrote:
Thank you Bongani Hadebe.

What lengths does one have to go to get a response from your company that makes phenomenal promises. Please note that you have chosen to ignore my first disappointed with your company.
That of your failure to prevent my car from being stolen with the system that you provide with a promise to return my car. And to date I've not received the supposedly burnt skeleton of my supposed stolen car.

The promises of Cartrack are hugely suspect.

I would love to hear your response to this.

Mervyn E Singh. 

On Wed, Feb 2, 2022, 7:18 AM Bongani Hadebe | Cartrack <***********> wrote:
Good day

 

Kindly find the attached contract recording as requested.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ********** OR ***********

 

Kind Regards.

Bongani Hadebe
Customer service



Cartrack continues to fail to deliver Service Delivery.



 



 



 

11 Keyes Avenue

Rosebank 

Johannesburg, 2196

T: +**********0

W: www.cartrack.co.za

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