Telkom Mall of Africa
I have had a problem with my landline for over 4 months. I have logged many many faults on the Telkom website. My telephone still did not work, despite messages from telkom that the problem was resolved. 
In desperation, I went to Telkom - Mall of Africa. On the Second visit, a super star named Precious assisted me. After 2 hours of sheer determination, Precious finally managed to resolve most of the issues, and I finally have a functioning telephone!! Thank you Precious, I hope Telkom appreciates you, you are an asset to the company! 
