Bed returned and no refund 
I bought a bed that was advised to me by the sales consultant in nelspruit after I gave her my requirements, I am a side sleeper, I do not like a very firm bed, she suggests a bed and while I am sitting there I google the bed, I then say to her, the suggestions from The Mattress warehouse page says the bed she suggests is for stomach and back sleepers and is NOT recommend for side sleepers And it is a extra firm bed, she tells me that this is the bed for me, they deliver the bed Friday and I sleep on it one night and then in my spare room the following night, I phone them on Monday not going and ask them to fetch the bed as I cannot sleep on it, they send me another bed and take this bed back... I phone and ask about a refund, they tell me the refund will take place on Friday, I phone them today(Friday) only to be told that the lady did a “refund” and not a credit note first and now she has to do a credit note and then send it to someone overseas so they can do my refund!!!! I am not impressed as why after I phone they tell me “ they still need to do this and this” the lady said she will phone me back, still waiting