Fraudsters
Beware of the Mondo call centre scam. 

An agent who called herself Fatima, sold an MTN LTE package to me, based on false benefits. 

She was not just misleading, she outright lied about the deal from the beginning and proceeded to process an order on my behalf, tying me into a 3 year fraudulent contract. 

She quoted me on a package that was uncapped, unthrottled, 100mbs upload and download speed at R399 on a 24 month contract, with 5 hour battery backup during loadshedding. 

In reality, the package that I received was 10mbs for 200g and 200g night-time, throttled after that (FUP), 36 month contract and the device has no battery backup. 

This was intentional fraud in order to make a sale.

I have returned the device to MTN and requested a cancellation through the Mondo customer support centre. 

If someone phones you from Mondo offering you any deal, don't trust it. Rather go directly to the service provider and enquire there.

Mondo, don't bother replying here. My next step is to report your company to ICASA.