No call no service just no nothing 
It's just a bad thing from the start

1. I couldn't add to to the chart what I wanted. I waited for the cunsultant to call they say withing 24 hour.
2. They never called. 
3. They just deducted money never arranged the date. 
4. I had to contact them to explain what I wanted to add. They responded slow and it took from 3 Nov to 13 Nov just to ask to add methamorthes. It's horrific. ( a cunsultant should have called like you said) 
5. The moment I get my items I was so unhappy there mystery package is 3 items 2 of them is lipstick. I don't use it and really unhappy cause they didn't have to add 2. I tell them I'm unhappy. She says you had to cancell in 7 days.

Who stalled this process???
Thanks but not worth the trouble. Collect your items I will not pay. 