Struggling with cancellation and feedback
After VARIOUS emails and telephone calls my package is still not cancelled.  This is so frustrating.  After cancelling they still delivered a package!!!!!!

I once again phoned and asked to cancel.  Still the customer care department want to refer it to cancellation department.  

I decided to browse your Facebook page and noticed a few complaints about the similar thing,   

Isabella Garcia sort out your admin!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!