SHOCKING!!!!
I have been with ADT for almost three years before I moved from one premises to the next. BIG mistake as my once good relationship with ADT has turned into an absolute nightmare. The call centre is almost unreachable and when I finally got someone out to inspect my new premises and provide me with a quote, things went from bad to worse. Not only was I debited with the incorrect amount for the incorrect premises, any and all promises to have the situation sorted have been broken.  The worst was that I was then debited for a full month for the second premises for a system that was not activated until the middle of the month and it is not even working!!!!  So I have paid for two premises (one at which I don't even live anymore) and one where I do live, but I have no service as I can't use the system.  The call centre was again not able to answer my call within 20 min after which I had to hang up to get some work done.  I have already sent notification of cancellation of my contract and I am very sure there are several security companies out there that would like to make sure my family is safe.<br> <br> I am extremely disappointed in a company that I have had only good relations with up to now