STAY AWAY FROM MONDO CROOKS
Most disgusting customer service ever experienced.

Applied for a contract(1X) for R249X24 months and they delivered 2X cellphones and 2X sim cards. I called in to double check if this was a promotion or I'd liable for the second cellphone as well. I was told that I was put on two contracts which wasn't part of the initial agreement. I then advised them to immediately cancel both contracts and that was before activation on the 10th February 2022. 

Both phones/sim cards were collected together by their courier company within seven days after my cancellation request, but these crooks Still harass me every month to pay contracts that I don't have. I have called their useless customer careline and they confirm that they can see the notes on their useless system a request for a cancellation was submitted but it's hasn't been actioned yet and there's nothing they can do to assist me on this matter. I've been lost patience with them and my next step is to escalate them to the ombudsman.