The sandwiches are truly AWESOME.  The Bobby is fab.  I went to the Chandler Rd location for years and now go to the Tempe location.

But, I give 3 stars because I've yet to have "good" service.  Something always seems to happen.  I call in my order, it gets lost.  I call in my order, I'm told they are too busy to take phone orders.  I go down and order in person, my order gets lost again.  I'm convinced I'm cursed.  I'll keep going back because that Bobby is the BOMB but service is what it is.