REFUND PROCESS OF 8WEEKS +
LONG STORY VERY SHORT. also a COVID time booking. First waited to see what happens. Flight Centre said no refunds as per the airlines. so I contact the airlines directly - within a week I got a refund approved - not the whole amount but still. So when I informed flight centre that I can get a refund, they said great they will wait for voucher numbers from the airlines which may take up to 8week or longer. Which was not the case I got approved voucher numbers within 24 hours, by a simple email. Then it was sent to Flight Centre, after they had informed me that once they receive voucher numbers from the airline they can process the refund. I asked how long will that take - no still 8weeks or more. it goes through a process. NO COMPANY I KNOW takes 8weeks or longer for an already approved refund. Frustrated out of my skull. When I initially booked the flights my money had to be in their bank account within the hour to confirm the booking at the prices that they quoted, but when tables are turned I must wait for an 8week + process for a refund. THIS ridiculous to say the least. First it was the airlines that takes that long to assist with refund vouchers - so when I got that done NOW it is another thing. I already lost 50% of my money. now to wait a further what 8weeks or more!!!!! I will never make use of their services again.