Fraud department gives appalling service
<p>I was called by Discovery card fraud division on my cellphone and I was unable to answer as I was driving. I was not aware that it was the fraud division at that stage. A friend answered and said they could call later me later. I received a message that my card had been blocked as a result of a suspected fraudulent purchase of a nominal amount (under R200) from Amazon. I have used Amazon many times in the past so I'm not certain where the suspicious activity comes from. I have tried to call the fraud division between 4.30pm and 5.50pm and I have been unable to get through. Kept on hold for stretches of half an hour.</p>