Shocking Service and a Rip-off
Received an SMS from them last week Wednesday 1 August advising me to be in attendance for a parcel that needs a signature on Tuesday 7th.  According to their tracking site, they had received the parcel on the 1 August. I cancel an appointment and wait at home for my parcel. And wait and wait and wait. NOTHING.
This morning I get a call stating that there is VAT to be paid - no apology. They will send me the details. 30 minutes later another SMS stating I must pay a certain amount. At a glance it is clear that the amount cannot be for VAT. Phone. They will send invoice. Nothing. Phone again and have a hissy. Invoice arrives. There is an EXTRA amount for Disbur*****ts, i.e. for them to transfer the VAT I had to pay to them, to SARS. What on earth was the R776 courier fee for then to deliver a hollow tube with a poster inside from the UK?