Phone upgrade
Hi, agent Sachin helped me and I was extremely happy with his help n assistance.  He was very good and kind as to go the extra mile for me. However my problem is still not resolved. I'm dealing with a David now and waiting on him to Call me back hoping he would be able to assist and sort my problem out. Something that should have been an easy process and a quick and easy thing has now become a major problem even so much so that the MTN team guy Kamogelo told me to go to Home Affairs to have my fingerprints updated because my fingerprint has failed on their machine.  How does one prove that you are you if all your info shows this but the fingerprint fails and its not the first time it happens. It happened to others as well it was told to me by the courier guy. A big frustration 😤 and I'm so not happy about this trouble I'm getting from MTN and their biometric new system that keeps failing. 

Upset client.