!
Put your best foot forward
Create visibility and trust with content that matters.
Create a superb customer experience
From the initial contact through the final invoice, provide the best experience possible.
Best Results
Get more views, more leads and grow your business.
Websites that work for you
Let us create a beautiful website that draws customers and tells your story.
About Us
## WEB DESIGN AND WORKFLOW IMPROVEMENT
Finding the right company to create your website is an extremely important decision. Communicating the products and services you offer so the consumer can not only find you, but understand you is not simple.
That's why at uView Design, we strive to incorporate the value of your business and tell your visitor a story that prompts action.
Additionally, we can help with the workflow once that action is taken to ensure proper communication from the initial touchpoint all the way through the end of the project.
#### Website design for small & medium businesses
#### Customer Relationship & Management Software
Our Service List
## uView Design Provides
uView Design takes a different approach to website design.
Your website is your calling card.
...
CRM might be a new term, but what it means for you business is extraordinary.
Customer Relationsh...
Social Media is the most effective way to proactively get the word out about your business at little...
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Social Media is the most effective way to proactively get the word out about your business...
High school sports broadcasting isn't hard, but you want it to look professional, right?  We have ev
High school sports broadcasting isn't hard, but you want it to look professional, right?
Why uView Design?
## Projecting the Best You
#### Expertise
uView Design will highlight your business expertise so consumers feel confident in choosing you.
#### Trust
uView Design will help project trust in you, your products, services and your brand.
#### Community
uView Design can help promote that sense of community and care that sets you apart.
#### Reputation
uView Design will tout your customer loyalty to help retain your existing clients and attract new ones.
### Pioneer Fence & Deck
Sedalia, CO
The impact that our business has felt is tremendous.  Since we engaged with uView Design almost 2 years ago, our website leads have significantly increased, even in a highly competitive market like the South Denver market is.  The internal processes have improved dramatically with the CRM, and even though we were worried about some of our staff in the field using technology, they have adapted very well and now wouldn’t consider going back to how things were.
We wanted a firm that would be responsive, provide suggestions and guide us through the changes we needed to make, and the results are immeasurable.  We wanted a website that would stand out and highlight our reputation, and they delivered.  We highly recommend Chris and his team!
Shawn, Owner
, Sedalia, CO
### Pawnee Ridge HOA
Sterling, CO
When we started down this path of technology, we were worried about many of our residents not appreciating or grasping it's benefit.  Now, everything is managed from one place.  No more boxes of paper, no more struggles keeping track of our members.
Members see the roster, register and can see meeting minutes, a member map, HOA documents, shared calendar and submit building or fence requests.
We love it, and it's made the management of our HOA so much easier!
Nick
Vice President
### Expert Electric
We started working with uView around the middle of 2022.  We had a website, and internal processes, but really didn't know what we were missing.  We now have a better grasp of our customers, (nothing is falling through the cracks), promote a much more broad range of our services, and as we need any changes or updates, they're done almost immediately.
It's been such a pleasure and we have more we want to do, and wouldn't consider working with anyone else.
## Connect with us
#### Go Like our Facebook Page!
Contact Us
## Do you have any Questions?
#### ADDRESS
#### PHONE
+1 (303) 921-8095
#### EMAIL
### Get In Touch
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 Your email
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 Package Preference
—Please choose an option—1) BASIC2) STANDARD3) DELUXE4) PREMIUM5) CRM QUESTIONS6) SOCIAL MEDIA STRATEGY7) LIVE STREAMING
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Design Fee is 50% Down, 50% Go Live
## Website Design Packages
#### 1) BASIC
$1000 Design Fee +$50/ month maintenance
* Custom Domain
* Security
* Services (4)
* Photos (15)
* On-Line Payments
* SEO-Limited
* Analytics-Limited
#### 2) STANDARD
$2500 Design Fee +$75/ month maintenance
* Services (8)
* Photos (25)
* SEO
* Analytics
#### 3) DELUXE
$5000 Design Fee +$100/ month maintenance
* Services (15)
* Photos (40)
#### 4) PREMIUM
$8500+ Design Fee +$150/ month maintenance
* Services (30)
* Photos (50)
© Copyright 2023 uView Design
➤
# About us
About us
## WEB DESIGN WITH A PASSION
Your website is the most important component in making yourself visible in the market you serve. Greater than 75% of consumers look at on-line presence, before they decide to do business with a particular company. uView Design promotes the best view of who you are for your customers.
* What differentiates you from other companies providing similar services?
* Why should a consumer/business choose you to work with?
* How do you project expertise to your buyer and still retain that “good to work with” feel?
## YEARS OF EXPERIENCE
uView Design has years of sales and marketing experience with some of the worlds largest companies as well as start-up organizations, providing complex solutions to very hard to work with industries. This experience has taught us that the value of your services, commitment to your customers and quality of your products/services makes all the difference in both growth and retention.
We strive to fully understand who you are as a business. We want to know about the clients you serve and the communities in which you serve. Website design is more than pretty pages on the internet, but your website needs to tell your story. It needs to articulate your passion and project your experience so visitors know exactly what you do, and why you do it.
Visitors to your site need to know what you offer in moments. uView Design will make visitors stick and act so the pipeline of new customers is full.
## SMALL BUSINESS FRIENDLY
We love the small businesses who wake up every day with a drive to make a difference for their clients. The relationships with your clients fuels the fire of service, innovation and trust, which is why uView Design works primarily with small & medium businesses. Personal commitment to the satisfaction of your client is the heartbeat of a small business owner, which is why uView Design’s team serves our clients with the passion we do. We share that feeling of a job well done.
## TECHNICAL STUFF, NOT TECHNICAL TALK
No doubt there is a lot of technical stuff behind a website. That doesn’t mean you need to be an expert, or be talked to in a language you don’t understand. You’re good at what you do, we’re good at what we do. Yes, we do all the good things like SEO, Security, Domain, CMS, Hosting, Coding, HTML, CSS, JavaScript, . . . SERPS are super important along with SSL and firewalls, but seriously, we know you just want people to find you, contact you, and do business with you. Let us deal with all this other stuff!
## SERVICE AREAS
Based in Sterling, Colorado, we’re not a high rent district kind of web design firm. We have rural backgrounds, and understand the challenges of the small business in the rural setting.
While we can do big city sites, our focus is on the rural small business websites that need that extra level of detail and understanding a cookie cutter web design firm cannot provide.
We focus primarily on Colorado, Nebraska, Wyoming and Kansas for web design and CRM implementations, and provide that friendly approach to just getting a site that makes a difference.
# Services
Services
Your website is your calling...
Customer ...
# Testimonials
Testimonials
# Projects
Projects
Expert Electric is based in Sterling, CO and serves the electrical needs of residents and businesses throughout the region.
Click the icon to see t...
The Pawnee Ridge HOA is just outside of Sterling, CO and has over 100 homes that are part of the HOA.
Click the logo to see the site.
Pioneer Fence is based in Sedalia, CO, and serves the South Denver metro area.
# Contact Us
Phone
1 (303) 921 8095
Email
Address
Located in Sterling, CO
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# Blog-Topics of Interest
Blog-Topics of Interest
by webteam1 / on  27 April, 2023
I suspect we've all been on the receiving end of bad customer service. Well, maybe not even "bad", but a situation where there was obvious room for ...
by webteam1 / on  30 March, 2023
I don't know about you, but few things hit my taste buds harder than old, stale coffee. You know, when that cup is sitting there, you've been work...
# Website + CRM
Website + CRM
How do you appear? How did your users find you?
We’re not going to surprise you telling you that SEO (Search Engine Optimization) is important for your business. What we are going to do though, is find out about you. As a business owner, you’ve made a business out of something you likely have a passion or enjoyment for. You wake up and feel good about the products and services you provide and you want the best experience for your customers. SEO is more than just a few key words sprinkled across your website. Many websites have the same words, and a buyer may look at several before they decide to contact you.
## What is going to make the difference?
We believe that old fashion customer service is still one of the most valuable assets a company can possess, even if your business is 100% virtual. Consumers want to know you stand behind your work, you love what you do and you enjoy the benefits you provide for your customers. Your content and details need to reflect that. We will help tip the scales for your prospect and drive more requests because they want to connect with a business like yours. You will always have competition, but no other business will be as unique as you are.
Customer Relationship Manager
We’ve seen enough small businesses to know that managing your customers isn’t easy. Sticky notes get lost, white boards get erased, emails disappear and things get missed. It’s just reality. Most businesses are lacking a good process for managing all aspects of your interaction with a customer. What is often not thought of is the value of that customer data over time. Lets look at both aspects.
## Managing the customer interaction
Many times we see website leads turned into an email to someone on your staff. Phone calls go to a stack of paper phone messages, text messages go to someone else, and emails come with the long list of emails you dig through each day. Social Media adds another layer of complexity. Each one of these touch points is an opportunity for business, whether new or repeat. Each one deserves attention and focus until you either agree on a job, or not.
A CRM allows you to define a specific process to ensure that each prospect is known, each need is defined, and each need is addressed without fail. Once a “lead” hits your business, what should happen? Who is responsible? What does the prospect see from you?
Do they get a nice email or text from you immediately thanking them for their inquiry? Are there specific follow-up actions, such as, “A member of our team will reach out within the next 24 hours” or more details about the product/service they inquired about? A CRM could provide everything, specific to the customers inquiry, in the communication method they desire, all by simply entering them into your CRM, or automatically being added from your website.
What about notifications as the job is being worked on? Many businesses require a longer term engagement than just a one stop job. During that engagement is where we often forget to include the customer which leads to mis-communication, mis-understandings and sometimes an unhappy customer. Allow the CRM to communicate any job changes, schedule changes, prompt phone calls, send emails or texts based on even the slightest changes in the project. You as a business define those events, but keeping a customer informed leads to very high reviews once the job is done.
## The value of customer data
Now that you have your customers in one place, think about what you know about each one.
Name, communication, location, type of product or services, number of times they’ve done business with you, amount of revenue they’ve generated for you. This is all valuable when the slow season, or lulls in business occur.
Lets say you provide a seasonal service, Lawncare-R-Us and it’s getting close to Spring. Which of your customers have you provided aeration for? Sprinkler service for? Fertilization and weed control? How about a Carpet Cleaning Service? How often do you remind your existing customer base that it’s time for a clean? Electrician? When did you last have an electrical inspection, and they are recommended every XX years. Plumbers? Are your customers just dealing with a little drip, small leak that maybe a nudge can prompt action? These are people that you’ve worked with, had interactions with and it doesn’t cost a thing!
## Testimonials
One of the most important aspects in good data is good testimonials. Customer testimonials are one of the most critical aspects to growing your product and service based clientele. A new site visitor wants to know how others feel about your business so the CRM can automatically solicit their feedback and generate great testimonials. On the other hand, if they’re not happy, allow that customer to address those concerns on the feedback form, which allows you to take action to solve the issue, and most importantly, keeps them from venting on a public forum where you have no control of the content.
## It doesn’t take extraordinary effort
All of this can be automated to make sure you’re providing superior customer service. You have all the dates, products, services, locations. All you have to do is tell the CRM once what to look for, and it happens. You and your staff remain in contact with the customer, the CRM makes sure you don’t forget. Each customer managed by a single system, never lost in the shuffle and they are managed like they are your only customer. Returning customers cost 20% of the cost of a new customer, and typically spend more money and tell more of their friends about you than new customers do. Yet, often they’re the least utilized tool in marketing.
Technology is complicated!
## Software and Technology can be frustrating
One of the biggest hurdles to overcome is the thought of “I don’t want technology in the way of good service”. That’s why we take a step-by-step approach. We understand your long term goals and set a plan in place to meet those goals, one step at a time. It’s not uncommon that your current “technology” IS creating barriers to good customer service, but it’s just not acknowledged. Those lost sticky notes, forgotten texts, buried emails, missed invoices all add up to a hurdle in service but most of the time, because they were forgotten, they go unrecognized internally. But they are not hidden from your customer. Missed appointments, missed phone calls, ignored texts lead customers to find other companies which is what we can help prevent.
Having a well designed and thorough workflow from the initial point of contact to the final payment leads to outstanding customer service, repeat buyers and top shelf recommendations.
## Points to Ponder
90% of customers expect a response with 10 minutes from a social media interaction, and 4 hours from email. 82% of customers who leave a business do so because of a perceived lack of care and responsiveness.