Bad Telkom customer service and retention.
A BIG BOO BOO on Telkoms part on this one!!!Telkom, ran a special last month 40G + 40G and router for R369 in August. my Mom who is a pensioner (78 yrs old and only gets a govt grant), tried to change her package which is the same just the 20G + 20G one to this one, she pays nearly R480 a month for this. AS it is only a year old they refused, what a load of bull on Telkoms part, no wonder they loose customers all the time and she wont be renewing when the time comes, thats for sure. She should not have been sold this package in the first place.