Very Poor service! 
DHL Express??? Do you people even the slighest clue know what the word express means???? I bow have had just about enough with the people working at DHL and their pathetic service I mean really I am now waiting long enough for my package, today after 3 weeks I finally received a message saying my package was released from customs, thereafter I received another message saying I must pay import duty/tax which as far as I recall on the 31/12/2020 I received an invoice from a "Backline Customs Compliance Advisor" for the amount of R1882,45 and sent the proof of payment to this person and another person as well! On the email from the 1st advisor it clearly states "Invoice is for the import vat and duties and penalty issued by customs" so now how many times am I supposed to pay import vat and duties before my package will be released, this is daylight robbery!!!! And not to talk about this "Advisor" that kept arguing that my package is not released even though I have the messages and proof on the tracking portal on DHL Website that the package has been released, the more I told her its released the more she argued with me. I refuse to pay anymore fees for anything as I have already made this payment and I expect my package to be delivered as my patience have been tested enough already!!! Please please PLEASE just give me what is rightfully mine!!!!!!!!! 