Misleading customers in order to suck money out of them
Got marketed a service that includes monitoring and armed response and subscribe for it. In the middle of the night you are alerted on the alarm that is off and asked the armed response to be dispatched but hugh...you are being told that your service is only just to alert you not for armed response. What is the point of of subscribing for such service if you do not stay at the property where the alarm system is installed? Are you expected to fly to the place or subscribe for armed response only with another security company? it is just craziness that needs to be exposed to alert all customers that might be affected by this craziness!