In competent staff and no help 
I have spoken to four different people at Adt security its no resolve to my dilemma
My last conversation was with Natsha on the 14th of April and I've sent through all documents she requested 
For the cancelation of my subscription 
Adt has now debited my account for a monthly premium 
Which they insist I pay for a cancelation I did in January 
Please get higher management involved 
They have incompetent staff 
