ADT arnt interest in keeping you safe just taking your money. 
Where do I start with the lack of service received from adt. The terrible follow up and communication in general.

I got an alarm system installed with your managers assistance in the best recommendations. The alarm system installed was not as we had discussed or where it needed to be installed. 

The alarm system has left my property vulnerable as two beams are unable to function as needed. One beam is so badly installed its block from working. 

I have begged and pleaded with adt to sort it out and they just could not care. They promised to come out and fix it. Well nothing has happened 1month later. I installed the system about 8months ago. 

Should there be lost of property or life I will hold ADT liable as they refuse to fix an alarm system they installed and refused to fix after being made aware multiple times of the problem.

I needed zone's changed which I am told only the installing technician can do it. I didn't even sign off on the alarm system and reported multiple problems. 

Sad this is the state of your company. I definitely wouldn't recommend that people use you to install alarm systems. 