Poor customer service
I have a dispute that I logged with your call centre on  15th September 2015 and I logged another one on 29th September 2015, no one bothers to give me feedback instead I have to constantly call your call centre for feedback and your call centre staff is unhelpfull and they put me on hold saying that they are calling another department for feedback.I'm not getting the service I expected and I am very dissapointed on the way me query is being handled. My ref numbers are 150915qg6bg2 and 290915qgl106.