Never again Dunlop Vryburg
I ordered two new tyres for my wife's SLK to be deliver to Vryburg. They arrived on the 28/07/2022 at the Courier Guy in Vryburg. I personally phoned the manager of the Dunlop Vryburg branch and asked him if they have the correct equipment to fit the tyres seeing that I don't want the rims damaged. He promised me that they do and that he will stand by when they do the fitment. I asked him to please pick the tyres up at Courier Guy and that my wife will be there within an hour or so. When my wife arrived it took them more than a hour to fit the tyres seeing that they apparently battled to get the tyres on the rims. This was coming from the assistant manager that came and spoke to my wife. On arrival at home I immediately noticed that the rear left rim was bent to the outside of the face of the rim. This only happens when they really put so much strain on the handle that pulls the tyre over the rim and bends the side of the rim to the outside. I immediately phoned the manager and complained but very rudely I was told that it was a pothole. There was nothing wrong with the rims before they went in as a matter of fact, a month ago I had both rear wheels painted and repaired by a panel beater that can vouch for the fact that nothing was wrong with the rims. I got hold of the owner of the branch and I was told that she will look into it immediately. Sorry to say but to no avail for still nobody has come back to me or phoned me. I have just spoken to the owner again and again I am only asked if any body phoned me. Good lord she is the owner she is supposed to know what is going on or at least be able to assist the client that has a complaints but absolutely just nothing. I would like to please warn anybody that drives a high market vehicle not to use Dunlop seeing that they are quick to take your money but very slow to assist or repair their damages that they are liable for on the clients vehicle. I will not recommend anybody to use this company.