The doctors are great, especially Dr Mouaikel but the set up to communicate is not patient oriented at all .  When the office is closed for lunch 12-2PM you cannot even leave a message .  You need to call back again and listen to the lenghtly preamble about directions , office hours, emergency numbers etc.  You still have to press the correct number and leave a phone number for a return call.  The return call is late that day or even the next day.
The recording suggests yiu use the website yet you have to be signed up for the website and I cannot find out on the website how you get signed up.  
I would rather go to the DMV rather than have to call the AIA office for other than an appointment..