Very Disappointed
I am very disappointed with DHL services, I sent a package from South Africa to Nigeria on the 22nd of December 2021, the parcel reached Nigeria on the 28th , I’ve been calling both DHL South Africa and Nigeria to sort this out and they request that I send extra documentation of which I did, when the receiver tried to give them information about the package they told the receiver that the receiver name had changed to another name which sounded suspicious. Yusuf Abdullahi was the handling this matter on behalf of DHL Nigeria, I’m very disappointed on how this matter is being handled because it seems to me they want to steal the package. I’ve sent all that they’ve required from me but they are still making me go in circles, the package consists of old and used items that I’ve been using for many years and decided to give them away instead of throwing them away but the Nigerian dhl requested for receipts of which is impossible because I’ve specified that the items are old, they keep coming up with different stories the waybill is on reference