Do not use this "service"
I applied for my vehicle license to be renewed through this service which Wesbank offers and it was not done after almost 3 months.  Suddenly they now do not have the paperwork which I uploaded when I queried.  

So eventually I was forced to go to the post office and do it myself.  

I have requested a refund of the money which I paid them and all I get from them is automated reference numbers and promises that someone will call me.

Whatever you do, DO NOT USE THEM if you do not want to be frustrated!

This weekend, I intend making a case of fraud against them if I have not received my refund because this is just not acceptable.