I had a claim with them for my damaged laptop and was stuck overseas for two months l, unable to get it assessed
I had a claim with them for my damaged laptop and was stuck overseas for two months l, unable to get it assessed. They were very willing to wait until I get back to SA to get the laptop. This process was so quick and effortless. Within a few days they informed me that my laptop needed to be replaced and I was sent a voucher to replace it! Helpful staff, incredible service without having to wait too long. Claim process is fantastic. Thank you. Only thing that I did not like was having to use a voucher for a list of specific vendors that they make you choose from. The voucher itself goes through a third party which can also be a bit of a back and forth headache. But all in all very happy with Miway.