by Ng Wai-Hung and Tong Chung-Yan = 吳偉鴻, 唐頌恩.Thesis (M.B.A.)--Chinese University of Hong Kong, 1996.Includes bibliographical references (leaves 181-187).by Ng Wai-Hung and Tong Chung-Yan = Wu Weihong, Tang Song'en.ACKNOWLEDGMENT ---  p.iiABSTRACT ---  p.iiiTABLE OF CONTENTS ---  p.vLIST OF APPENDICES ---  p.viiCHAPTERChapter I. --- INTRODUCTION ---  p.1Chapter II. --- METHODOLOGY ---  p.3Chapter III. --- LITERATURE REVIEW ---  p.5Modes and Definitions ---  p.5Motives and Objectives ---  p.8The Issue Of Ownership ---  p.12Objections ---  p.15Case Study ---  p.17British Airport Authority ---  p.17The Albany County Airport ---  p.23Los Angeles Airport ---  p.25British Rail Privatization ---  p.28Other Railway Privatization Examples in Europe ---  p.35Railway Development and Operational Strategies in China ---  p.37Privatization and Private Financing Examples in China ---  p.45Private Financing Examples in Hong Kong - BOT ---  p.52Kowloon-Canton Railway Corporation ---  p.55Hospital Authority ---  p.60Critical Success Factors ---  p.64Chapter IV. --- SITUATIONAL ANALYSIS ---  p.66Airport Authority ---  p.66Background ---  p.66Economical ---  p.68Corporate Culture ---  p.68Corporate Structure ---  p.69Decision Making Process ---  p.70Human Resources Policy ---  p.70Potential for Efficiency Gain - Benchmarking ---  p.71Competition ---  p.74Profit Potential ---  p.77Funding ---  p.78Social ---  p.80Aircraft Operators ---  p.80Retailers ---  p.81Airport Users ---  p.82Authority Staff ---  p.82The Public ---  p.83Political ---  p.84Summary ---  p.88The Mass Transit Railway Corporation ---  p.90Background ---  p.91Introduction ---  p.91Corporate Objectives ---  p.93Economical ---  p.94Corporate Structure ---  p.94Management and ownership ---  p.94Operating Organization ---  p.96Customer Satisfaction ---  p.98Market Analysis ---  p.99Market Competition ---  p.104Financial Conditions ---  p.107Operational Performance ---  p.119Social ---  p.121Fare Policy ---  p.121Employee Compensation ---  p.125Political ---  p.127The Local Government ---  p.127China's Influences ---  p.128Summary ---  p.131MTRC Operating Railway and the Lantau and Airport Railway ---  p.131MTRC New Extensions ---  p.135Conclusions ---  p.136Chapter V. --- RECOMMENDATIONS ---  p.138Airport Authority ---  p.138Short-term ---  p.138Long-term ---  p.139The Mass Transit Railway Corporation ---  p.142Short-Term ---  p.142Long-Term ---  p.142Contingency Plan ---  p.147APPENDIX ---  p.152BIBLIOGRAPHY ---  p.18