We arrived at the store several months ago to create a wedding registry, which was an okay experience.  A "registry expert" sat us down and went over the basics, and then wanted to walk us through everything we may need on our list.  We weren't interested because we're already home owners and just needed some entertaining extras and a few other items.  Luckily, after awhile she got the hint and left us alone.  

Anywho.  Gifts began to arrive and were shipped directly to us, big plus.  Then came the true test.....returns.  Easy as pie!  No problems!  I even wanted to exchange some items for a Kitchen Aide mixer (which every domestic woman needs!), and forgot my 20% off coupon.  Oops.  Luckily, the cashier found one and let me use it - which saved me $80 bucks.  

Everyone I encountered was helpful, the only downside is that it's a little unorganized and seems crowded with merchandise.  Anytime I am in need of a kitchen items, I'll grab my 20% off coupon and return!