Mondo MTN - The worst service ever encountered.
Mondo is a part of the Rewardsco Group. The offer outsourced services to Telco's.
1 week later, several calls later and the story from Mondo MTN keep changing - If you offer outsourced services....shouldnt you be best in class?
WELL I have never heard or seen such chaos and bad service from any company within South Africa - How do companies like MTN outsource to you?
No call backs, not even from Managers - conflicting feedback, unresolved queries?
Please can the Customer Experience Manager give me a call?