When I lived in Phoenix, I was a regular at Fez. My friends and I probably averaged twice a week, and there were likely weeks when we were there more. The atmosphere is really wonderful, a rarity in Phoenix. The food is very consistent and almost everything on the menu is unique and flavorful. I must agree with some of the other reviews, that the waitstaff is very hit-or-miss. I've had wonderful service and terrible service, and there are times when I've had to go and ask the bartender to send someone over to our table to take our order... as regulars, in particular, I wouldn't think that this would be something we would have to deal with. That being said, there was one time when they were understaffed and the manager was very apologetic and even sent us a bunch of appetizers free of charge as an apology... so I haven't personally experienced the attitude that others report. I miss Fez... now I live in San Diego. When I go to visit, it's always on the itinerary, every time, usually as soon as I land.