A waste of time
Have attempted to use this service 3 times to date.

The first time i used the service, it took the cleaning lady two days to clean a two bedroom house. What used to take my previous cleaner half a day. 

The last two times i tried to book, the cleaner cancelled on the day. When you take time out from work to be available, this is extremely inconvenient and costly.

Considering that you charge a cancellation fee for me cancelling, you should be paying me a cancellation fee when you cancel on me too.

I cannot unfortunately recommend this service to anyone.