No response to account query
No response to account query. On the final account I recieved from Woodford Car Hire of 24 November 2022, the Total is stated as R2,018.56. When I compare this to all the amounts I paid on my recent hire, it seems that I overpaid an amount of R262.83. I requested an explanation on 30 November 2022 and again on 5 December 2022, but to date I have not received any response whatsoever - just a flat ignore. I am not an accomplished accountant, and there may be a legitimate explanation for the discrepancy, but simply ignoring my query is unacceptable.