Took money out of my account without consent!
<p>My experience with Affinity Health, was disatrous from the start.</p>
<p>When I requested application forms to join, they sent me personal information of another member, Mr E Petersen of Kraaifontein. After completing the forms, I was to become a member as of 1 Jan 2017, but had to cancel (before my membership began) as I changed jobs and it was compulsory to join the medical aid of my new company. However, after mailing me acceptance of my cancellation, Affinity Health still went and debited my bank account on the 31st December, for an amount that wasn't even relavant to what my memership payment wouldve been, and after too many mails to them they informed me that my money would be refunded in a "couple of days" nearly two weeks later, and I'm still waiting. I've requested proof of payment, they can't even provide me with this.</p>
<p>Needless to say, their service is pathetic.</p>
<p>If this is how they handle clients admin issues, I would never trust them with my medical needs!!</p>
<p>I want to advise eveyone, rahter pay that little extra for decent services, than find yourselves in the situation I am now...not receiving any service at all.</p>
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<p>Regards</p>
<p>Meagan Wessels</p>