Mislead into buying 'Insurance" as apposed to medical aid.
I have been mislead with regards to the product I initially signed up for last  year Sept 2016 .  Paid installments for just over a year.   When I tried to use the medical aid in August this year, only then I was informed that its is an 'insurance" and not medical aid.  I want a refund as my family is now jeopardized cos i am without medical cover.
I have been rejected several times regarding my plea to refund me... All i want is my hard earned money back..at least 80% of it so that I can look at alternate medical cover.