(Un)surprisingly great service
I wrote an incorrect review and asked them to assist me in removing it so that I may correct the company name.  Within 12 minutes I received a response that answered and solved my query in one go.

Good job, Hellopeter! 

I'm not sure why I'm surprised by this excellent service... I suppose in this beautiful country of ours we're just accustomed to expect the worst.

Thanx again.