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* !
* Home and Personal
  + - PC
      * Ultimate peace of mind for your personal computer. – Software support, Anti-Virus and maintenance all rolled into one package for a low monthly fee – for your ultimate peace of mind. Let us take care of you.
        + 
      * PC Care Backup powered by CareDrive – Cloud backup powered by CareDrive for laptops and desktop computers with image-based backup capabilities. Start protecting your data today.
      * + Software Services
          - 
        + Hardware Services
          - And More…
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    - Mac
      * Ultimate peace of mind for your Mac. – Software support, Anti-Virus, and maintenance all rolled into one package for a low monthly fee – for your ultimate peace of mind. Let us take care of you.
      * Mac Care Backup powered by CareDrive – Cloud backup powered by CareDrive for laptops and desktop computers with image-based backup capabilities. Start protecting your data today.
      * Mac Hardware Repair – Warranty and Out of Warranty hardware repair on Apple notebooks and desktops.
    - iOS
      * + iPhone
        + !Apple Watch
      * + iPad
        + Apple TV
      * + iPod
        + !Beats Headphones
    - Wifi
      * NetCare at Home: Whole Home WiFi – NetCare at Home focuses on today’s need for wireless everywhere. Older wifi systems were not made to keep up with today’s demand, so it is time for a better solution.
      * Schedule a NetCare Evaluation – Have network issues and not sure where to start? We can schedule a Free, no obligation, NetCare Network Evaluation.
    - New & Used Computers
      * New Computers – As a Dell Business Partner, we sell business-class Dell computers and servers. These come with a 3-year manufacturer’s warranty, free data migration from your old device to your new Dell ($120 value), and local assistance with any warranty issues after the sale. Trust University PC Care with your home and business computer needs – we service what we sell!
      * Used Computers – Call for current refurbished computer inventory, specifications and pricing: 252-558-1280.
    - Quick Helps
      * New device Selection Assistance – New purchase consultation services
        + iCloud setup and migration – iCloud data migration to new devices, back-ups, and recovery
      * Apple iPhone/iPad/Watch – New device set-up and optimization for your particular home or business needs
        + Battery Optimization Assistance – Get the most out of your laptop, MacBook, iPad, and iPhone batteries
        + Data Back-Up & Recovery – Consultation on setup questions dealing with computer and cloud backups, data migration, and data recovery
        + Anti-Virus Software – Assistance with purchase, set-up, and management of professional-grade anti-virus software for your devices
        + Inbox and Password Management – Inbox Zero consultation and password security and retrieval services
        + Google Workspace Assistance – Help with purchase, set-up, and management of Google’s suite of business apps and business email solutions
      * Microsoft 365 – Help with purchase, set-up, and management of all Microsoft programs and apps
        + Facebook – Consult on account and page set-up, and tutorials
        + Email – Account setup, customization, inbox management, security, and backup solutions (any device)
        + Passwords – Consult on secure password creation and password management solutions
      * Device Sync Assistance – Help with syncing multiple devices and services
        + General Office Application Support – Technical and operational solutions related to all word processing, spreadsheet, and other software programs
        + Parental Controls – Consult on purchase, installation, set-up, and management of parental controls for phone, computer, and network
        + Malicious Software Awareness – Consult on recognizing harmful pop-ups and other threats to reduce your chance of spyware, ransomware, and assistance for when you’ve already been victimized
        + Photo File Storage/Management – Consult on how to best store, manage, back-up, and securely share photographs on your phone and computer
      * General Questions – Help with miscellaneous iPhone, Mac, and PC general use, settings, or setup issues
  + Close
* Business Services
  + - Support
      * BizCare Analysis – Not sure what service fits your needs? We can schedule a Free, no obligation, BizCare Analysis to see what services fit your needs.
      * BizCare Service Plan – Our BizCare plans are geared towards businesses who want the peace of mind knowing that they have continual, proactive IT service and support.
      * BizCare Features
    - Networking
      * NetCare Network Evaluation – Have network issues and not sure where to start? We can schedule a free, no obligation, NetCare Network Evaluation.
      * NetCare Managed Networks – Cloud-managed network infrastructure for your small or medium-sized business. Whether you have issues with your current equipment or need an entirely new setup, we are here to help make your network for you.
      * NetCare Features
    - Hosting
      * Web and Email Hosting – Solid web hosting is essential to a successful website. We have dedicated servers that we fully manage. All of our servers are Linux based offering the solid foundation you deserve for your site.
      * BizCare Hosted Servers – We offer a wide range of hosted servers from Windows to Linux – we have you covered. With access to multi geographical data centers, we can make sure your hosted server is reliable, safe, and secure.
      * Email Hosting
        + !
        + Migration Services
          - Email Migration
          - Server Migration
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      * BizCare Data Protection – Help prevent data loss and theft with the features provided by a BizCare Service Plan.
      * BizCare Backup powered by CareDrive – Local and Offsite backup powered by CareDrive. Offering backup for workstations, servers, and cloud services.
      * BizCare Backup Features
    - Cloud Services
      * !Microsoft Office 365 – Includes the award-winning Office Suite, email, cloud storage, and many other features to keep your business connected.
      * !G Suite by Google – Gmail, Docs, Drive, and Calendar for business. As a Google Cloud Partner, we can assist with the entire G Suite experience.
      * !DropBox Business – The same DropBox you know and love with extended features focused on Business and Team environments.
* Support
  + 
  + General Questions
    - Create a Support Ticket
    - Chat with Us
    - Close
  + Support Requests
    - Coming Soon: Start a Repair
    - Connect with a RemoteTech
  + Repair Status
    - Check My Repair Status
* About
!
# Experience Whole Home WiFi for your entire family.
#### Easily Expandable
With the growing demand for wireless devices in the home, the days of one central wireless router are gone. NetCare at home offers the same level of coverage we offer to Businesses in an easy to add Mesh system. Plug it in, and add wifi.
#### Latest Wifi Standards
NetCare at Home offers the latest WiFi standards to deliver the highest bandwidth to your devices throughout your entire home.
#### Simplified Management
NetCare at Home uses a simple app to manage your entire network. You can open up guest access, change your wireless network name and password – just by tapping an app. It is that simple.
#### Optional Parental Controls
With NetCare at Home you have the ability to limit hours of connectivity, pause a connection or integrate content filtering to keep your family safe while on the internet.
## Questions? Let us know.
Please enable JavaScript in your browser to complete this form.Name \*FirstLastPhoneEmail \*Comment or MessageSubmit!
#### Contact Us
**Phone**
252-558-1280
**Email**
help@universitypc.care
#### Hours
**Monday – Friday:** 9-6
**Saturday:** Closed
**Sunday:** Closed
#### Store Locations
**Greenville**1909-F East Fire Tower Road Greenville, NC 27858
**New Bern**
2117 S Glenburnie Road Suite 6 New Bern, NC 28562
#### Corporate Headquarters
821 Dickinson Ave Suite A, Greenville, NC 27834
 !
2008-2018 Copyright University PC Care, Inc. | All Rights Reserved - 
Now through the end of February, add any accessories to a current purchase and get 25% off those add-on accessories. Dismiss
# Let us take care of IT, so you can take care of business.
# Welcome to the world of proactive care.
BizCare offers the following proactive services to reduce downtime and keep your IT infrastructure running the best it can.
#### 
## Proactive Maintenance
Maintenance is key to running your infrastructure as trouble-free as possible. With our state of the art monitoring system, we have a real-time look at your IT infrastructure. Monitoring allows us to know when something is wrong and fix the problem, possibly even before you know there is an issue.
* Hardware early failure detection
* Automated log monitoring and repairs
* Monitor critical services for failure
* Periodic maintenance tasks
## Managed Security
In today’s world, cybersecurity is crucial to protecting your company and customer data. Long gone are the days of set it and forget it. Our managed security is achieved through a layered security method.
* Managed Anti-Virus
* Web filtering (Plus Feature)
* First and Third Party Patch Management
* Monitored Ransomware Detection with auto isolation
* Monitor and Maintain security policies (Plus Feature)
* Scheduled external vulnerability scans (Plus Feature)
* Managed Data Security (Plus Feature)
## Data Protection
Technology is crucial in today’s business world but without the data created, it is worthless. Data theft and loss happen and we have methods to help lessen the likelihood and help keep your valuable asset safe.
* Prevent Data theft via unauthorized cloud services
* Prevent data theft via portable media (Plus feature)
* Allow only authorized thumb drives (Plus Feature)
* Ransomware Detection with auto isolation (Plus Feature)
* Extended Data Protection with BizCare Backup
## Reporting and Documentation
Knowing information about your IT infrastructure is important if your business is required to comply with certain regulations or compliance groups. With BizCare, we offer in-depth reporting and documentation.
* Login and logout audit reports (HIPAA and PCI compliance requirement) (Plus Feature)
* Hardware and software inventory
* License Management
* Performance reports to determine bottlenecks
## User Training
While BizCare services offer a wide range of protections to help employees succeed, there are certain risks that only a human can help mitigate. We give BizCare clients access to PC Care University which has self-led lessons on hot topics including Email Phishing, Social Media Phishing and many social engineering techniques criminals use.
* User Training for common phishing techniques
* An initial in-person training session for all staff members
* Periodic emails highlighting new threats and how to spot them
## Unlimited Support
Tired of being billed for every hour? Every phone call? Email? With our BizCare plan, we offer unlimited remote (Plus Feature) or on-site support (Premium Feature). This is truly like having your very own IT department at your disposal.
* Priority Support
* Easy to use Ticket System
* Local Techs that speak your language
WorkstationsServers
##
   Proactive Maintenance
Managed Security
Data Protection
Reporting and Documentation
User Training
Enhanced Cyber Security
Remote Support
On-Site Support
BizCare CIO Consulting
Response Time
Server Cost
## Basic
$20
a month per computer
Proactive Maintenance
    Response Time
: within 5 hours
Server Cost: $40 a month per server
## Plus
$40
  Response Time
: within 3 hours
Server Cost: $80 a month per server
## Premium
$50
: within 90 minutes
Server Cost: $100 a month per server
a month
    Response Time: 6 Hours
$80
  Response Time: 4 Hours
$100
Response Time: 2 Hours
## Contact us about Biz Care
## Schedule a Free BizCare Analysis