Mondo Mtn Upgrade Fraud
I did an online application and was contacted by a sales agent by the name of Sasha Lee. I requested a galaxy s22 on a package which was quoted at R719 pm over 24 month period. The agent further confirmed my package and this verifiable with call recording. Its been 7 days, I tried getting hold of the agent who has given me an incorrect number on which to get hold of her on, further to this I called the call centre and to my surprise find the following. My upgrade was not done, the agent opened a new line and put me on a 36 month package. I now have my existing package and another package for 36 months. Do not deal with this company as they deal fraudulently, even though calls are recorded for these purposes it does not seem to deter them from acting fraudulently. I have instructed them to cancel the line and am awaiting confirmation via email.