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# Global Expansion Through Digitalization: A Beekeeping and Honey Distribution Success Story
01.22.2024
Founded by beekeepers passionate about natural health,  has become a trusted leader in Mānuka Honey. They source high-quality ingredients from New Zealand, meticulously manage their beekeeping practices, and offer a range of natural health products that connect people to the power of nature and good health.
As with many global organizations heavily dependent on supply chains, Comvita’s industry had global shifts in demand which expedited their need for an effective digital solution. They had envisioned a digital overhaul of their honey distribution process to meet global demand and expansion needs for years yet were unable to execute on it themselves. They engaged Cooperative Computing to help address some of the demands summarized below.
#### Developing the Entire Platform from Scratch
Comvita’s project required creating all components from scratch without relying on any existing codebase or framework. The technical team needed a deep understanding of Comvita’s requirements to determine the right technology, considering factors such as performance, security, and maintainability.
#### Database Migration for Seamless Transition
Comvita faced the challenge of mapping and transforming data from the legacy database structure to the new database schema. The team had to ensure the data migration process was carefully planned and executed, maintaining data integrity, consistency, and minimal downtime.
#### Adding Custom Features & Functionalities
Comvita needed custom features that seamlessly integrated with the existing platform while adhering to best practices in coding standards, performance optimization, and user experience. Scalability and extensibility were also crucial to accommodate potential changes or enhancements.
### **Engaging Cooperative Computing**
When Comvita engaged Cooperative Computing to help solve these issues, they expressed interest in a single digital platform to help them become digitally enabled helping them accelerate into the automated economy. The following is how Cooperative Computing helped them get there.
First, Cooperative Computing facilitated a  with Comvita’s leadership team to assess and better understand the key issues and the impacts they were having on the business, align on a joint strategy to help them reach , and an execution plan to get them to get there.
Second, Cooperative Computing architected a personalized digital platform capable of allowing Comvita to integrate with all areas of their business in real-time including branding and marketing, , operations and fulfilment, customer engagement, and . This platform allowed them to scale their growth in ways the non-integrate legacy systems had restricted them.
Lastly, Cooperative Computing helped Comvita redesign and implement its Enterprise Resource Planning (ERP) system. While their ERP system was best in class, the prior implementation was not effective. And thus, it did not help them resolve the issues mentioned above.
By helping in these areas, Comvita was able to digitally enable growing their business and accelerating into the automated economy.
### **Digital Transformation and System Overhaul**
> *“We had been struggling with our system for years, facing limitations and high costs hindering our growth. That’s when we approached Cooperative Computing after being referred by our marketing partner. From the beginning, Cooperative Computing’s technical expertise and dedication helped as they took the time to thoroughly understand our requirements and challenges.”*
Cooperative Computing’s partnership with Comvita yielded significant impact, driving advancements in critical areas.
#### Improve Brand Perception & Client Experience (CX)
The visually appealing and user-friendly web platform made it easier for clients to access the client’s services, resulting in a more positive perception of the brand while improved experience enhanced client satisfaction.
#### Enhanced Business Reach
Platform scalability and robustness have enabled Comvita to handle increased traffic and accommodate a growing number of users opening new opportunities for business growth and expansion.
#### Operational & Financial Efficiencies
Cooperative Computing helped streamline operations, enabling efficient management of user accounts, content, analytics, and other administrative tasks which had been very complex and manual in the past. By automating and optimizing workflows, it reduced manual effort, increased productivity, and minimized errors.
These outcomes positioned Comvita for **accelerated growth**, **increased client satisfaction**, and **improved profitability**.
Ready to embark on your digital journey?  is already helping great enterprises achieve exponential growth through digitalization. Reach out for personalized consultation and further information. Let’s shape your digital future together.
## Explore More
Pestec is a pest control service provider that focuses on environmentally sensitive and long-term pest management solutions for its clients. By utilizing Integrated Pest Management or IPM, the company endorses minimal pesticide use by taking certain preventive measures. It offers services for controlling various pests like rodents, ants and cockroaches. It also distinguishes itself by […]
05/06/2024
Ranger Wireless Solutions offers connectivity solutions for wireless carriers. Their flagship service allows subscribers to connect seamlessly to their home network customer care while roaming, improving customer satisfaction and loyalty.   To further increase the telecom industry’s efficiency, Ranger Wireless aimed to automate invoicing processes. This is because manual invoice processing is the most time-consuming […]
07/22/2024
Growe Network is a leading logistics provider renowned for its efficient supply chain management solutions. As the demand for their services surged, Growe Network recognized the need for a comprehensive digital strategy to revolutionize their worldwide operations. However, their vision to digitally transform their supply chain processes stalled until they partnered with Cooperative Computing, a […]
07/05/2024
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# Raising the Bar of Excellence for Ground Transportation
03.05.2024
, born from a legacy of personalized service in ground transportation, has transformed into a pioneering logistics provider. Their focus extends beyond simply moving people; they create meaningful relationships with clients and partners, offering innovative and adaptable solutions, to elevate client experiences for individuals, groups, and events worldwide.
Automated processes for improved efficiency and enhanced client experiences have become imperative in the ground transportation and logistics industry. It was not the case when our client decided to transform the industry’s conventional ways of operating, through an effective digital strategy revamp. This success narrative illuminates the transformative journey of our client through , overcoming these critical challenges.
#### Non-Integrated Legacy Systems
Our client faced the challenge of operating with outdated and non-integrated legacy systems, which led to inefficiencies and fragmented data. These systems hindered seamless communication and coordination among different departments, resulting in a disjointed approach to serving clients.
#### Disparate Data Sources
Data was scattered across various sources, making it challenging to access relevant information and make informed decisions. The absence of a unified data repository hindered the client’s ability to gain comprehensive insights into their operations and client behaviors.
#### Lack of Automation
Manual processes were prevalent in key business functions, causing delays, errors, and operational friction. This manual approach not only hampered productivity but also limited the client’s capacity to meet the increasing demand for a streamlined and automated service experience.
#### Operational Friction
The absence of streamlined processes resulted in operational friction, affecting the overall performance. The client faced difficulties in focusing on its value delivery and improving personalized traveler experiences.
### Engaging Cooperative Computing
MUV’s leadership wanted to address these pain points and challenges within their existing system, improving overall efficiency, and delivering enhanced client experiences to accelerate growth in an automated economy. Through an extensive digital enablement solution, including automated and optimized digital platforms. The following is how Cooperative Computing helped them get there.
Firstly, Cooperative Computing increased the  of MUV through extensive digital enablement initiatives. Implemented the Hyper-Focused Approach, enhancing digital capabilities of the five key business functions including , Service Delivery Management, Client Engagement, Operations & Fulfilment, and , to deliver hyper-personalized client experiences.
Secondly, Cooperative Computing improved the overall operational efficiency of its processes with a fully automated and data-driven User-friendly Booking system that enables clients to book services directly without the need for manual coordination, a Trip Management System that streamlines backend operations and effectively manages all aspects of trips, and a Vendor Management System that enables vendors to accept and manage bookings seamlessly.
### MUV’s Journey Post Digital Enablement
> *“We’re so excited to see these major features coming alive at MUV. We feel that we’re now at the stage when most hurdles are resolved, and all future releases are going to deliver major functionality and help Mark and me propel the company to the next level. Without team Cooperative Computing it wouldn’t be possible without your constant and continuous dedication and hard work.”* *–* MUV
The partnership with Cooperative Computing yielded substantial results for MUV, driving progress in critical areas.
#### Improved Revenue Growth
Our client experienced a notable increase in revenue growth, driven by streamlined processes and enhanced customer engagement. The automated booking and trip management systems optimized the sales process, allowing MUV to capture more bookings and expand its customer base.
#### Improved Data-Driven Backend and Communications
Data accuracy and accessibility improved significantly, enabling data-driven decision-making and more effective communication. Centralized data management allowed MUV to analyze customer behavior and preferences, tailoring their services accordingly.
#### Hyper-Personalized Traveler Experience
Travelers enjoyed a more personalized experience, leading to higher satisfaction rates and repeat business. With hyper-automation, MUV could provide tailored recommendations, trip updates, and personalized promotions, enhancing the overall travel experience.
#### Automated and Efficient Processes
Manual processes were replaced with automated workflows, reducing errors and operational friction, and ultimately increasing efficiency. The vendor management system automated vendor interactions, ensuring smoother operations and improved vendor relationships.
These outcomes positioned MUV for **accelerated growth**, **increased operational efficiency**, and **enhanced personalized client experiences**.
Ecostore is a leading online retailer dedicated to promoting eco-friendly products and sustainable living. With a mission to make mindful consumption accessible, Ecostore curates a vast selection of ethically sourced goods across various categories. However, as their business rapidly expanded, they encountered challenges that hindered their ability to provide seamless digital experiences to environmentally conscious […]
02/22/2024
Manuka Health is a renowned provider of premium health and wellness products, dedicated to harnessing the unique benefits of Manuka honey. As their business rapidly expanded, they encountered challenges that hindered their ability to provide a seamless digital experience to health-conscious customers. Recognizing the need to modernize their e-commerce operations to meet escalating global demands, […]
01/05/2024
# Cold Chain Service’s Transformation Journey to a Modern Tech-Driven Brand
02.05.2024
 specializes in advanced cold storage solutions that are tailored to meet the unique requirements of various sectors such as food, production, retail and food service. It offers a range of services including handling, transportation, and dedicated storage facilities. Moreover, RealCold utilizes innovative technology and strategic facility locations to improve logistic efficiency and connect businesses with their consumers more effectively.
By integrating state-of-the-art technology, RealCold is contributing significantly to the cold chain industry. Its services are essential for maintaining the quality and safety of perishable items and ensuring that products are stored and transported under optimal conditions, minimizing waste and improving supply chain effectiveness. But RealCold struggled to create a distinct presence as a new entrant in the cold chain industry. To challenge the stronghold of the big players in the industry, the client wanted to position itself as a modern, tech-driven, and customer-centric alternative to get a competitive edge. However, the primary issue was creating a strong  and digital presence that communicated their value proposition in a market dominated by traditional cold chain solutions.
This is where Real Cold engaged Cooperative Computing and shared some of the following challenges:
#### Limited Emotional Appeal
As cold chain solutions are inherently functional and focused on efficiency, it was a major challenge to evoke emotional responses and create a compelling narrative around the brand.
#### Simplifying Complicated Information
RealCold wanted to simplify and communicate technical aspects using clear and concise language, visual content, and brand guidelines to help potential clients understand the unique value proposition.
#### Projecting Trust and Reliability
Cold chain plays a crucial role in maintaining the integrity of perishable goods. That’s why establishing the brand as a reliable and dependable partner was vital, which meant overcoming skepticism and projecting credibility.
### **Collaborating with Cooperative Computing**
After understanding the key issues in-depth and reviewing the client’s requirements, Cooperative Computing created a comprehensive solution to help the client build a distinct presence in the cold chain industry.
First, with collaborative brainstorming, a distinct business foundation was built to help the business stand out from its competition. Second, by leveraging the foundation, a unique brand identity was created that included the company logo and messaging which ultimately helped in communicating the brand’s values and purpose more effectively.  Third, Cooperative Computing focused on creating a user-friendly, visually appealing, and informative website to display the client’s expertise, services, and industry knowledge.
### **Website Creation and Development of Brand Identity**
> *“Throughout our collaboration, Cooperative Computing’s team availability and resourcefulness have been exceptional. They were always there when we needed you, providing prompt responses, valuable insights, and innovative solutions. The team’s dedication and willingness to go above and beyond have made this experience truly remarkable”*
As a result of these solutions, the partnership between Cooperative Computing and Real Cold helped with:
#### Brand Recognition and Customer Trust
A well-developed brand foundation and identity helped our client differentiate their business from competitors, making a memorable  easier for the customers to recognize and fostering a sense of reliability and trust.
#### Expanded Market Reach
An effective digital presence, including a well-designed website, extended the market reach beyond traditional boundaries allowing customers from different regions to discover the business.
#### Enhanced Perceived Value
A professional and visually appealing digital presence delivered the potential to provide positive customer impressions and experiences indicating quality, expertise, and industry knowledge.
If you want to uncover your brand’s true potential and lead the industry you work in, get in touch with  to digitalize your business and gain a competitive edge.
Book.io is a pioneering digital platform for e-books and digital reading experiences. A trailblazer in the e-book industry, Book.io is renowned for its innovative solutions and commitment to delivering exceptional user experiences.  As global demand for digital content skyrocketed, Book.io recognized the need to enhance their technological capabilities and operational efficiency to maintain their competitive […]
04/05/2024
Revamp hospice care using a winning digital strategy. Enhance patient care today!
09/23/2024