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Introducing Cents Assist: The First Call Center for Laundry Businesses |
  + ##### Simplify Laundromat Management
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      Control your operation
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      Power your wash & fold
      Built for self-service
      Accept orders online
      Manage your product sales
      Manage your team
      Financial management tools
  + ##### Expand Your Services
      Manage your routes
      Send professional invoices
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      Boost customer loyalty
      Get working capital
  + ##### Learn More
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  + ##### LAUNDROWORKS
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    Industry-leading laundry card payment system technology
    ##### CUSTOMER CALL CENTER
    **Introducing Cents Assist:**Transform your laundromat's customer service with the first dedicated call center for laundry businesses.
  + ##### Start Learning
      Subscribe to our blog for laundry tips and advice
      Watch our chats with leading industry experts
      Tools to help you run a better business
  + ##### Laundromat Tax Guide
    Learn the tax obligations and opportunities specific to the laundromat industry, offering invaluable insights for both new and experienced operators.
  + ##### More from Cents
  + ##### Get started with Cents
    Take you business where you never could before with an integrated, efficient business management platform.
  + ##### Who is Cents
      Learn about who we are and what we stand for
      We are reinventing the rules of the laundry business
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# One system powering your **entire** laundry business
The most integrated laundry and dry cleaning business management system in the industry.
#1 rated by customer reviews
## Why 3,000+ stores love Cents
##### Point of Sale
Manage orders, sales, and payments in one system designed for the industry.
##### Machine Integration
Know everything about your machines: when they're turning, why they're running, who's using them, and more.
##### Business Management
Access everything from the business manager to better operate and understand your laundromat.
##### Pickup & Delivery
Expand your market with pickup and delivery utilizing your own drivers or the gig economy.
## Solutions that work better together
Proven to grow revenue, streamline operations, and improve efficiency, you have everything you need to view and manage your business in one platform.
Business Management & POS
Pickup & Delivery
Payment Systems
Customer Call Center
Integrated Marketing
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###### Cents OS
### Transform your operations
* Process payments with an integrated point of sale
* Adjust pricing and services at every location
* Manage employees from tasks to payroll
* Understand your machines with full asset tracking
* Monitor marketing efforts, revenue streams, and more
###### Cents Dispatch
### Expand your delivery offering
* Enhance pickup and delivery with on-demand drivers
* Control customer preferences, order tracking, and more
* Build an automated online flow for improved customer experience
* Integrate with Cents OS for total order management
* Take advantage of a streamlined, simple, and flexible platform
###### Cents Connect
### Bring your machines online
* Know the performance of every machine in your store
* Access full insights no matter make, model, or year
* Offer stored value, credit/debit, and mobile-based payments
* Allow customers and attendants to run machines remotely
* Integrate directly with Cents OS platform
###### Cents Assist
### Elevate your customer service
* Unlimited calls powered by industry-specific call center
* Multi-language support and 24/7 availability
* Order placement over the phone or SMS
* Custom escalation processes to choose where to forward messages
* Complete integration with Cents and Laundroworks systems
* Comprehensive call reporting, transcriptions, and analytics
###### Cents Accelerate
### Enhance customer relationships
* Access an affordable, modern, SEO-optimized website
* Connect with customers using email and SMS campaigns
* Choose from a growing library of automated, branded campaigns
* Chat with customers and build better relationships
* Integrate with all Cents solutions for streamlined management
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## Your partner in success
We understand the complexity of getting started, managing, and growing a laundromat. That's why we provide an industry-leading customer support and success team dedicated to helping you reach your business goals.
## Customizable solutions to run your business
Self-Service
Full-Service
Dry Cleaning
### Self-Service
The washing machine is the life source of your business. You should have access to all the information paramount to making strategic decisions about your business.
Provide dynamic pricing and give customers a modern experience.
Capture customer information and use it to optimize your business.
Unify your data for a holistic view of your operations.
Manage more with less, in less time, and for less money.
### Full-Service
Whether you serve retail or commercial customers, we've got you covered for every location with features like tiered pricing and account management.
Save time and money by digitizing complete order management.
Make your laundromat the best place to work with a rinse-and-repeat flow.
Retail or commercial, we've got you covered with customized features
The best experience for wash and fold customers happens through Cents.
### Pickup & Delivery
Trust is the difference between a customer sending out their laundry or not. Show your customers what is happening with their orders at every stage of the process.
Optimize delivery efficiency with route optimizations.
Grow revenue through new customers and better customer retention.
Provide the best possible service to end customers.
Make money while still providing the ultimate level of convenience.
### Dry Cleaning
Your competition in the market is high because customers choose dry cleaners based on experience. Offer your market the high-quality, modern experience they're looking for.
The best integrated system to manage the world of garment care.
Track all of the items in every order: hang-dry, laundered shirts, per-pound items.
Offer pickup and delivery with route optimization and real-time updates.
Manage single orders with multiple categories and customizations.
## A great partnership
"We’ve been utilizing the Cents platform for almost a year and it’s incredible to see how the product continues to develop and help our business."
##### - Ariana Roviello, Laundré
## Game changer in the industry
"Cents allows me to scale, streamline my operations and offer new services like Pickup and Delivery without having to have my own drivers or insurance which is a game-changer and helped increase my overall volume by 20%."
##### - Lily Li, Lily Laundromat
## Sets you up for success
"I've either demoed or used almost every laundry POS software platform, and I've never had support like I have had it at Cents."
##### - Waleed Cope, The Soap Box
## A seamless process
"Once I heard that Cents offered a pickup and delivery management feature, I was sold. All of the scheduling and customer interaction is done within the software. It's easier to offer this service to my customers than ever before."
##### - Felix, 2 Boys Laundromat
## Easy to use
"Cents has been able to provide the same sort of service that I try to provide my customers. The ease of use is incredible. Anyone can pick up a tablet and can understand how to use the platform which is amazing."
##### - Milton Espinoza, Laundromat @ Fairview
## Checks all the boxes
"Cents is totally geared towards what we do here as a laundromat, especially operating and wash and fold. Because of the previous system that we were using, my team was intimidated by all laundromat softwares, but those feelings quickly disappeared with Cents."
##### - Tracy, TLC Wash House
### How Laundré Increased Revenue and Streamlined Operations
Cents helped Ariana improve day-to-day task operations for her team, automate their delivery processes, and grow her business. Find out how you can expand your customer market, too.
### How Lily Laundromat Grew Revenue By 20% with Pickup and Delivery
Cents helped Lily simplify processes, grow her customer base, and integrate pickup and delivery to help grow her business. Find out how you can grow your business, too.
### How The Soap Box Streamlined Operations
Cents helped Waleed save money using drivers in the gig economy, consolidate all of their data onto one platform, and increase revenue by expanding their service area. Find out how you can grow your business, too.
### How 2 Boys Laundromat Improved Customer Experience
Cents helped Felix improve operations, reduce customer turnover, and increase revenue with simplified pickup and delivery and order management . Find out how you can grow your business, too.
### How Laundromat @ Fairview Achieved Their Business Goals
Cents helped Milton seamlessly integrate pickup and delivery, onboard and train employees efficiently, and automate their processes. Find out how you can grow your business, too.
### How TLC Wash House Increased Order Volume
Cents helped Tracy improve business reporting, automate everyday tasks, create a better customer experience, and increase order volume. Find out how you can grow your business, too.
## Dollars & Cents
Operator Spotlight
#### Pay-Per-Pound: A New Model for Laundry Business Compensation
In Tennessee, Cents customer, Freedom From Laundry demonstrated how strategic planning and innovative thinking could transform a laundry business.
Read More
News
#### Cents Launches Cents Assist, the First Call Center Built for Laundry Businesses
Cents launches Cents Assist, the first call center built exclusively for laundry businesses.
#### Laundry Genius Elevates Customer Service with Cents Assist
Discover how Laundry Genius transformed its customer service by implementing Cents Assist, a call center that handles inquiries 24/7 while staff focus on in-person service.
## Take Cents for a spin
There's only so much we can say — so let us show you! Schedule a demo today and reach your business goals.
**200 Varick St, Suite 802,**
**New York, NY 10014**
**Call: (347) 428-2208**
**Email: info@trycents.com**
Already a customer? Contact Cents Support:
**Text: (888) 302-8809**
**Email: help@trycents.com**
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