THE MATTRESS WAREHOUSE ONLINE - BEWARE
Morning,

We ordered a king size bed from Bonnie at The Mattrass Warehouse via their online service.

From the word "go" we have received incompetent service from this company and especially Bonnie.

As per their website delivery policy,  they state that non- standard delivery sites are liable for a R500 delivery fee.

This has been an issue now for more than a month as the sales rep, Bonnie states that they cannot find a courier who is that cheap to bring our bed from the depot to Lime Acres, Northern Cape.  Bonnie has explained that the sale is not very profit friendly to their company.

There was also an issue with availability of stock, which also according to Bonnie, impacts their sale negatively.

Last week we were contacted and advised that all was sorted and we would have our bed by Wednesday, 10 October,  needless to say no bed.