Prompt response to concerns raised in my earlier review. I feel happy that my first query and post was efficiently and promptly adressed by Discovery Bank. Thank you
As a follow up from my last post. I just wanted to add that I received a very prompt and enlightening response from Discovery Bank, outlining the correct information on various banking packages available and the process going forward. They also undertook to upload more information outlining what was discussed with me over the phone on to their website so that any misinformation out there is clarified. They also said that the option to later add a current account on teh banking app would be available at a later stage. As well as various glitches on the app will be rectified (for example the option to select a cheque account in the original application on the app was not available to me, as well as the app creating duplicate versions of accounts I wanted to create). I hope they rectify this soon, and add the extra functionality to the app and more information on the website soon. I look forward to being able to open my Cheque account and continue this process sooner rather than later.