Business communication, management, and success (ділове спілкування, управління, і успіх )
Trends in business and administrative communication (тенденції ділового й адміністративного спілкування)
Theories of communication (теорії комунікації)
Adapting your message to your audience (як адаптувати ваше повідомлення для вашої аудиторії)
What is a resume? (що таке резюме?)
What is a report? (що таке доповідь? )
Job descriptions (посадові інструкції)
Types of interviews (типи інтерв'ю)
Business meetings (ділові зустрічі)The second edition has updated a large number of business communication, especially in the field of equal opportunities, how to develop effective messages and think creatively. Many new cases and examples of research have been added. In addition, these introductory classes help prepare students for study at a  Master school by developing their skills in briefing cases, course outlining and taking examinations.Effective communication skills are recognized as the number one skill desired by employers. This course focuses on the basics of business writing, starting with the fundamentals and understanding your audience. This course combines discussion boards and exercises to focus on core skills in a collaborative and dynamic environment. Students focus on real world applications of effective writing strategies to reduce miscommunication and increase efficiency of their messages.LECTURE 1 BUSINESS COMMUNICATION, MANAGEMENT, AND SUCCESS 3
LECTURE 2 TRENDS IN BUSINESS AND ADMINISTRATIVE COMMUNICATION 12
LECTURE 3 THEORIES OF COMMUNICATION
24
LECTURE 4 ADAPTING YOUR MESSAGE TO YOUR AUDIENCE
28
LECTURE 5 ADAPTING YOUR MESSAGE TO YOUR AUDIENCE (continue) 37
LECTURE 6 WHAT IS A RESUME?
42
LECTURE 7 WHAT IS A REPORT?
57
LECTURE 8 JOB DESCRIPTIONS
66
LECTURE 9 TYPES OF INTERVIEWS
77
LECTURE 10 BUSINESS MEETINGS
83
CASES
9