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# October 2020
October 26, 2020
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If you work with a third-party business that fulfills your orders made through your online platforms, you’ll know that it can be quite tough to find the right one. Using an order fulfillment provider is supposed to give you the peace of mind that your customers will get what they’re paying you for. There are different kinds of order fulfillment. The most common is where you send off your products in bulk to be distributed when necessary by the third-party provider. Sounds great, and easy, but when’s right to switch 3PL Providers for the best order fulfillment.
### When Is It Right To Switch 3PL Provider?
It can be hard knowing when it is right to switch from older 3PL Providers to something a bit newer, such as ShipJoy. One of the key methods of measurement is customer satisfaction. Remember, they’re representing your business. If you’re getting bad feedback in terms of delivery, or maybe damaged packaging it could be time to jump ship. The same applies if there are mistakes with the ordering, such as wrong products being delivered. For example, ShipJoy put a lot of store in their customer service if that was something you’d need to improve. Taking the time to research the right 3PL Provider is important as although their headline offering is broadly the same, some will be better in certain areas than others.
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### Growth In Order Fulfillment?
Some 3PL providers can’t scale for growth as well as others. If your one is struggling with sudden influxes of orders, or if your orders have shot through the roof, it may be time to move to one which is better suited to larger orders or fluctuations of orders. If you operate on a seasonal basis this can be important. It’s important that the 3PL has expansion opportunity and you aren’t closed off to a certain, restrictive amount of product. Certain 3PL’s, like ShipJoy, come with the ability for growth. If your current 3PL struggles with growth, it might be time to jump ship. The same applies if they aren’t flexible in their working practices. If this is the case you may need more support.
### Support: The Right Way
Order Fulfillment is one thing. But you also need the right kinds of support. Remember, you’re working together with your 3PL Providers. It needs to be a partnership. Due to this, it’s important to find one who has experience with supporting businesses. Experience goes a long way. ShipJoy help by guiding their clients to further growth and success. You need to find a provider who offers the right kind of support. Remember, it’s in their interest to see you do well. The better you do, the better the provider does. Make sure you find a provider who can offer you a high level of support. The issue here is pricing. It’s up to you to find the best price and know what’s affordable, but the better 3PL Providers will offer dynamic pricing for bigger businesses, meaning you can work out a fair price. Again, another example of support and working together.
At ShipJoy, we provide a fully managed solution to ensure that there are no issues with order fulfillment in your business during these critical times of the year. We can provide a complete customized service to guarantee that customers get your products on time without delay.
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Are you getting ready to ship furniture with your e-commerce business? At ShipJoy we can help with order fulfillment and ensure that you approach this challenge the right way.
It’s true to say that there are now numerous companies that ship furniture online now as part of their order fulfillment. From mattresses to bed frames and full-sized sofas, there’s no limit on the furniture that you can ship. However, it’s still important to approach this the right way.
### The Best Way To Ship Furniture
The best way to approach shipping furniture is going to depend on a few key factors. For instance, you will need to think about the weight and the dimensions of your product. Be aware that different shipping companies do have limitations on the package sizes that you can ship. For instance, the UPS Retail Ground service does have a limit on the weight of 70 pounds.
If you have smaller furniture packages, then there could be other options available, including FedEx. This could include furniture such as lamps as well as smaller tables. Of course, if you have larger items, then you will need to explore other options. Freight shipping could be the best choice here.
### Freight Shipping Options
There are two different main types of freight shipping to explore. These are less than truckload and full truckload. If your package is too heavy for standard shipping solutions, then LTL can be the answer. You might want to consider it if you’re shipping anything from a bedroom set to a dining table with chairs.
Be aware that the cost of freight shipping furniture does depend on numerous factors. For instance, you will need to consider your freight class. This is determined through the weight compared to the volume. There are various shipping services on the market that could be worth exploring. Each option provides different rates.
### How Much Does Shipping Furniture Cost?
The cost of this service largely depends on whether you can access discounted prices and the service level that you want. For instance, if you want to ensure that your furniture is shipped rapidly, then this is always going to add to the cost.
### Packing Furniture
If you are packing furniture, then you need to ensure that you avoid issues with rips, dents, or tears. All of these problems will likely lead to your furniture being returned to you. Depending on your insurance, it could also lead to a loss in your business profits. Ideally, you should ensure that you are using a heavyweight box. This is going to protect your furniture. The furniture should also be disassembled and packed flat. It needs to be wrapped in plastic and you might want to consider using styrofoam to ensure that there is additional protection.
If you need more support with order fulfillment when shipping furniture, our expert team at ShipJoy can help. We provide a wide range of different options to clients and will ensure that shipping furniture is affordable and accessible for your business.
When you are running an e-commerce business, it’s important to manage and handle your different expenses effectively. This does include shipping costs which can be incredibly difficult to understand and measure accurately. Don’t forget, customers want shipping to be free which means that you need to fit them into your budget the right way. There are numerous ways to calculate shipping costs for efficient order fulfillment and at ShipJoy, we can help.
### Factors That Impact Shipping Costs
When you calculate shipping, it’s important to be aware that there are numerous factors that can make shipping more expensive. This includes:
* Package weight
* Dimensions
* Destinations
* Delivery Speed
Generally speaking, if your items weigh more or are larger in size, you will need to pay more. Typically, carriers calculate shipping based on weight as well as dimensional weight. The latter measurement explores the level of space that a package takes up. Be aware that DIM measurements can be useful if you’re selling lightweight products.
You might also want to explore different options such as insurance. Insurance will provide you peace of mind and cover you as well as your customer financially if a product is lost or damaged. This is typically recommended because replacing items can be a lot more expensive. Usually, insurance can be arranged through the same shipping service.
### How Do You Calculate Shipping?
If you are arranging order fulfillment in your business, then you should check whether a shipping company provides a calculator on their website. However, it is important to note that if you explore this option, then you won’t be getting the best rates. To gain great savings on shipping, you might want to explore a wider market as many companies do offer discounts for customers.
Be aware that some eCommerce sellers will favor a flat-rate shipping option because it’s an easy way to manage the cost. There are advantages and disadvantages to this possibility. Some of the benefits include free boxes as well as automated insurance options. You can also access specialty boxes and with standard shipping, it’s easy to repeat the order. There’s also no surcharges that you need to worry about.
However, it’s worth noting that flat rate boxes are often not suitable for larger products or orders with multiple products. They’re limited by weight too and you can usually get cheaper rates if you use your own boxes. So, while it’s easy to manage this option, it’s not the best way to keep this process in your business efficient.
At ShipJoy, we can help you with all your business’s shipping needs. By providing a fully managed solution we ensure that there are no issues with order fulfillment in your business during these critical times of the year. We can provide a complete customized service to guarantee that customers get your products on time without delay.
October 19, 2020
Are you preparing to arrange holiday shipping in your business? At ShipJoy, we have gathered together the numerous key points that you need to consider to ensure that you get ready the right way.
The holidays mean there is massive potential for e-commerce sellers. Every year, Americans spend trillions on gifts and products that they need. That’s why it’s important to ensure that your business is ready for order fulfillment during this time. There’s more potential than ever this year too, due to retail stores being shut down and unable to compete in the same way that they used to. Customers will be turning more of their attention to online sellers. So, what does this mean for you?
### How Are Things Different This Year?
It’s important to recognize that customers will have already experienced issues with order fulfillment this year. Through the pandemic, a high number of shoppers were experiencing both delays and issues with products being out of the shop. When you’re preparing your holiday shipping services, you can’t let this become a problem again.
The good news is that supply chains are now stable with the right support, there’s no reason why you should have to disappoint your customers. You can give them what they need without delay. That’s important because, in , customers are claiming that faster deliveries are their dop desire and requirement when choosing a business to buy from.
### Don’t Just Favor The Key Holidays
When you are setting up order fulfillment in your business, it’s worth noting that there are more holidays to prepare for than you might have previously assumed. While Christmas and Thanksgiving are critical, there’s also Amazon Prime Day, Black Friday, and Super Saturday to name just a few. All of these possibilities could represent a fantastic level of potential for your business if you are prepared.
### Shipping Deadlines
Do note that there are different shipping deadlines for each individual company. For instance, Amazon wants to ensure that inventory from suppliers arrives at their fulfillment center before November 1st. In contrast UPS next day shipping needs to be ready by December 18th. While the Shipping deadline for Fed-Ex differs depending on the solution that you opt for. This does mean that some businesses are more flexible than others in terms of when you need to prepare your products for delivery.
It is worth checking the guidelines and operation schedule for different services to ensure that your deliveries are completed on time. If you don’t do this, you could end up with numerous unhappy customers. This could damage the reputation and the brand identity of your business in the long term as well as through the holiday season.
Are you stressed about holiday shipping with your eCommerce business? At ShipJoy, we can help. We provide a fully managed solution to ensure that there are no issues with order fulfillment in your business during these critical times of the year. We can provide a complete customized service to guarantee that customers get your products on time without delay.
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The coronavirus pandemic has radically shifted how customers are buying products online. This is important to keep in mind as your company prepares for one of the most important sales events of the year: Black Friday. At ShipJoy, we have some smart ideas on how to prepare for Black Friday shipping and ensure that you do tap into a market of buyers searching for a great deal this year.
### Test Your Website
Our first piece of advice before you even think about order fulfillment is to make sure that you are testing how your site operates. If your site crashes or is slow to load for customers, they will immediately be turned off and you could lose a lot of sales.
Test your website speed .
You need to prepare for the higher volume of traffic that you almost certainly will witness during this time of year. To do this, it’s just a case of getting in touch with your hosting service. They can help you upgrade your site if necessary to guarantee that it works beautifully.
### Don’t Forget Mobile
When you do test your website for load issues, you need to make sure that your site does run smoothly on mobile. This is going to make order fulfillment a lot easier. Don’t forget, the majority of the traffic to your site does now come from mobile devices. So, it makes sense to put the focus on these types of platforms. You need to think about how to improve issues with your bounce rate. A bounce rate that is too high is going to cripple your business during this time of year.
### Start Early
At ShipJoy, we think it’s important that e-commerce sellers do get a jump start on the Black Friday shipping deals and the savings that they are offering customers. It seems that ‘early’ sales are being offered earlier every year. This is definitely going to be an important trend at a time where a lot of sellers are fighting to maintain their profitability in a difficult economy. Make sure that you update your store to advertise Black Friday order fulfillment options and other key pieces of info before Thanksgiving.
### Set Up Retargeting
Finally, you should make sure that you are retargeting customers. Retargeting uses cookies to follow and track users online. Once they visit your site, if they don’t buy what they were viewing, you can remind them of your company with an ad for a product you sell. This can appear on any other page they are visiting. Research suggests that customer retargeting is effective and this is just one form. You can also consider using other options like email and Facebook to bring your customers back around to your business.
We hope this helps when preparing your company for Black Friday Shipping. Remember, if you need more support, we can help. At Shipjoy, we specialize in delivering shipping outsourcing solutions that make sure customers get your products with a solution that is easy, affordable, and accessible for a wide range of different e-commerce sellers. We’ll help you prepare for the biggest sales event of the year the right way. Get Your  Today.
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