Disappointed
It is a sad review, after I have applaud them for their service now certain flaws are shinning through. Their emergency what's app response time is extremely slow.
It also seems to appear that their departments are not communicating well.

I've been to the doctor once this year. They didn't cover even half of the prescribed medication. And then I had an incident of where I had to receive an emergency rabies shot. They've informed me my limit for casualty cover is R 3500, and the first visit bill at the ER was R700, then with the second they have informed me that my casualty benefit is depleted.

Either doctor's consultation is R 2 400 for a standard GP visit or some department is not well caught up. To sum it up. Affinity disappointed me.