Still no Internet 5 weeks later
This is my 3rd bad review of Telkom in 5 weeks. Today is 5 weeks and I still have no functional internet. The last callout made to my house this last Wednesday by a technician named Daryll who went out of his way and helped check settings too and got the line up temporarily. I must add that he was really good and have nothing but good reviews for him BUT shortly after he left the line started misbehaving again. I went a bought a brand new VDSL router today with brand new cables, VDSL filter, etc and its doing exactly the same thing so it is NOT and never was my equipment. I have escalated this issue with my service provider Axxess again for about the 6th or 7th time (or more) and have no idea what else to do now but continue complaining until someone takes it seriously. Ref: 345BNK120418