Pathetic service/inability to expedite a delivery 14days later
14 days later and when I track my parcel online it says "clearance event"  .... first I was called to be questioned about the parcel and send written communication that I do not have any sort of proof of payment for the parcel or clue of what it might be  because it is a gift..... I called the following week and still heard stories... reassuring me that nothing is wrong with the parcel.  Its been 14days.... your online tracking is going to keep saying clearance event... I'm annoyed. When you guys are done with the event. Please send the parcel to it's sender and we can use an alternative courier service.  It's really an unnecessary delay and I have really had enough of dhl and their pathetic service.