Change your refund policy during covid. 
If I could give 0 stars I could... During this covid time it has thrown a lot of people's travel plans in the dumps. We are unable to travel and tried to cancel or flight tickets for a full refund. This refund money would atleast support us and our family during these tough times also seeing as we won't be receiving a salary for the next 3 or so months.

Calling flight center they are hard headed and unhelpful in trying to help us atleast get 50% of what we paid for our flights. Sorry but we can give you credit. No we don't want credit.

You have been unhelpful during these tough times and are money hungry. The world is struggling and you are unwilling to help your fellow man. Change your policy please and be more helpful and less unsympathetic. 

We can not control what is happening. But we can control how we keep our customers happy and help each other.

I know I am not the only one unhappy with your service.

Don't ever book flight center rather go through the airline it's self. 