Time for a change, not there for my health just my money
Honestly what you classify as claimable is ridiculous, I understand ("Not Really") that my monthly premiums of R5050 won’t cover dentistry which I was under the impression referred to cosmetic. Last year I had a molar removed as my wisdom tooth had essentially grown in to it. This year I have the same problem but on my left hand side, when I submit the pre-approval I get some stupid table with 0 contributions from DENIS/BONITAS and some small writing saying only once every 3 years. I guess I should asked my left Wisdom to hold the phone for a while until my useless benefits reset. I also acknowledge that lifestyle choices can result in bad teeth and this is why many medical aids do not cover teeth. However, my case is not lifestyle based, I have two sideways growing wisdoms that have damaged my molars. The dentistry surgeon (who I have now already paid out of my pocket for a consultation) has suggested all the wisdoms be removed as well as the last left molar since infection is imminent. Now my question to you is should I wait until infection sets in AGAIN! But in the jaw bone and I have to be hospitalized? Is that the point that you come in and say okie dockie here we go we got you covered. I am just so sad that Bonitas/DENIS true colours were only shown after I have already contributed close to R350k over the past 7 years. I really wish you would define specifically what would be classified as cosmetic/lifestyle dentistry and what is dentistry that qualifies as a medical emergency/necessity? I read on another post of a women who wasn’t able to afford tooth extractions for her son who was also on a round of antibiotics like I am and was denied by you guys…disgusting. I will 100% be moving to a different service provider as well as push the company to do the same since all colleagues are disgusted with what you truly cover. In addition for the past 7 years I have essentially paid for medication out of savings and when that ran out from my pocket, only to discover the other day through a medical broker that all those could have been registered under PMB once again clear sign we just numbers to you. After the sixth month at minimum you should have said sorry are you aware that you can have these registered for chronic? But wait I forget you aren’t their to look after our wellbeing you just there to continue milking us while being protected by a million loopholes. 
For any prospective Bonitas clients I wouldn’t suggest even touching the brochures let alone giving them a call.