DO NOT TRUST DHL's EXPRESS SERVICES - THEY ARE HORRENDOUS
DHL, i do not even know where to start with the horrendous and completely **** service they provide. I had booked an express delivery using their online platform which promises a 2 day delivery time. After charging me R25 000 which included surcharges for an EMERGENCY SITUATION DELIVERY to a REMOTE AREA (which obviously means that they knew what they had signed up for) my items have still not been delivered a whole 4 days later. 

What is even worse is that when i called their service centre to get an update they confirmed that for 3 days the goods had not left their JHB warehouse and that they still were planning on handing over my products to RAM to do the actual delivery!!!!! This is completely unnaceptable as i communicated with muliple DHL agents that this is was an urgent delivery of essential health and safety equipment for vulnerable workers in the Northern Cape but that didnt seem to concern anybody at DHL. 

WHat is even worse is that absolutely nobody at DHL apologised for teh inconvenience or undertook to ensure that they expedite delivery given the urgency. 

I am completely disgusted by the blatent disregard that DHL has for the safety and care of teh workers that required these products, for their lack of professionalism and urgency with regards to my order and  for lacking the appropriate internal structures required to discharge a service which they charge an arm, leg and thigh for. 

I will never trust DHL with any delivery ever again and advise everybody to please avoid the dissapointment and frustration of dealing with them