Blocked card
Hi<br> <br> I applied for a cr card in the middle of December last year, for which I was approved and credit card arrived on 24/12/2015, on which date I handed over the relevant FICA docs. I then phoned through to get my card activated, which was done and started transacting on it.<br> More or less 10 days after my first transaction and while trying to transact again, i was told by a cashier that my card is blocked. <br> I phoned the call centre and they told me that FICA docs were outstanding and they would attend to this and give me feedback. After 3 days I phoned back again and the consultant said somehow FNB had not received the docs from your side and that he would put an urgent notice to get this sorted. The call centre called me about 2 days later and said that the card was no active again.<br> I then attempted to use the card at Dischem this past Saturday and again it was blocked.<br> In the interim of card being blocked the first time I had to use another card to make purchases at Sportsman, due to them having a sale and risked losing the items if not purchased immediately, together with losing miles.<br> <br> <br> Regards<br> <br> Brett Arendse