City capetown don’t care about pensioners
Being fighting them since 2017 .got bill 220000 They said I am wasting water 45 swimming pools at 50 thousand per pool in litres Finally said I must request check on meter 1850 rand  Then someone stole tap off end of meter They came took them 2 hours to stop water .Could not even find tap to switch off .Plumber came along took a spanner stopped water behind meter .He said meter was faulty they took it in and I asked for report which I never got Electricity was cut off 4 times ,twice everything in fridge and deep freebase the off . Finally after three month of checking new meter read R 96 then 140 then 120 I worked out between water and sewerage they owed me over 70 rand They sent letter they would credit my account with R77000 I have been borrowing and over paying every month that I was completely flat broke .Then got new account 45000 credit said they made mistake I said sewerage alone over 18000 overcharge 15000 paid upfront borrowing from my daughter .Used credit got no reply from them Went to Ambutsman and he asked them to recheck . Nothing happed . My meter reading in April 2021 was 661 got photos. then in March got account 26000 said had a spike and used five pools of water . As a pensioner where do I go from here Paid between 4000 and 4500 every month to try get some sense into them Then 2? Month ago got final warning electricity to be paid Had no funds so they cut it off .Friebly neighbourh helped with lead cord to keep fridges on 5 days no electricity and no hot water . Had to go borrow 12800 from my three kids to pay .Took them 2 days to connect did not see payment .My meter in now on 910 after 5 years Divide that and see what you get Did have leak in February had it fixed next day by insurance .As most brainy people know in platterkloof glen clay belt under all this area .So as water leaks come straight to surface Had five leaks in 6 years fixed three myself  water bill hardly changed .Where they got these strange reading from not sure Divide 910 by 4 years and see what you get. If they are so efficient when bill went up why did they not send inspectors To much trouble easier to ignore you .Today I am sitting in my house with 25.40 rand Need bread and little food for dogs How can I win .Down and out Don platterkloof glen