My Cancellation being ignored
Hi<br> <br> I logged several complaints about the lack of service which included a 40mins response when I pressed a panic in an attempted house robbery. If it wasn't for my neighbours I would have been robbed and in worst perhaps even murdered.<br> <br> I spoke to the are manager Mike and informed him that we have insufficient patrols in the area as there has been a spate of events. 3 days prior to my attempted attack my neighbours son was shot in his hand in an attemped hijack. The robbers decided then to only take his car after beating him.<br> <br> Since there has been no change in the services rendered to my area. Many ADT clients in my road suffered the same fate. I decided to cancel my contract with ADT and sent them a notification of the same.<br> This cancellation was done in April and to date I have had no feedback from ADT.<br> <br> I am still being billed and completely ignored as a customer. <br> As per NCA I pay for a service....there has been no service and I cancelled my service contract, but even that has been ignored.<br> <br> I would like ADT to remove my name from their database. <br> To cancel my contract and never try to contact me again.<br> 