DHL's reaction to their pathetic service
I have recently posted about our bad experience and DHL's pathetic services. To date we have only been offered a free of charge shipment worldwide of 2kg and a ton of apologies - none of which means anything. I am still trying to have my complaint escalated to the CE personally - which is simply being ignored! So I have come up with a better idea. I have just informed the shipping company I used in the UK of the pathetic service DHL is providing on this side of the ocean. What a contrast to the sterling service that was provided by the shipping company in the UK! 

I would like to suggest that every person who has had a bad experience with DHL does exactly the same thing. Perhaps this way things may start to improve and DHL may want to employ people who actually know what they're doing, have work ethics and know the meaning of providing a sterling service.