ADT STAYS TRUE TO FORM
I received a call from ADT as soon as the person at client services read my complaint on Hello Peter. I was made various promises of addressing my problem immediately. Earlier promises included free technical call-out service and 2 months free subscription to ADT services as compensation for my woes (probably in line with the currently advertised sign-up discount for new customers - 2 free months). However, all of that was a week ago and longer still. ADT has gone very quiet since then. Probably \lost"my contact details.<br> <br> ADT needs to make financial analyst and investor expectations by the end of June 2015 (quarterly performance) of improved financial results. It appears ADT has taken a strategic decision to advance its short term gains (by keeping its customers unhappy) but has lost sight of long-term sustainability (when enough of its customers decide to switch service providers)."""