No customer support
I have emailed *********** various times with different queries however I do not get a response back and if I do get a response it does not relate to my query at all.

My most recent query is with regard to a claim that was cancelled by Clicks PHARMACY however the refunded amount has not been allocated back to my medical funds and when I emailed *********** more than 3 business days ago I have had no feedback for this query.

I really want to give this medical fund a chance but am seriously starting to look for alternatives as it seems Bonitas does not care about their clients?
Please prove me wrong Bonitas?