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# Effortlessly build and deploy AI voice agents
#### Enterprises trust Syllable AI agents for remarkable performance.
###### //Build
## Agent Builder for Voice Agents
Build Voice AI agents for your call center that flawlessly represent your brand and provide personalized customer care.
### Prompt Editor
* Easy to use
* Supports popular Large Language Models (LLMs)
* Includes pre-built templates to help you get started quickly
### Audio Channel Support
* AI agents can answer local and toll-free 1-800 numbers via SIP or PSTN
* Webpages are supported through WebRTC
* All calls are recorded and transcribed
### Multilingual Language Support
* AI agents are trained and validated to understand and speak languages tailored for call center environments
* English, Spanish, Portuguese, French, Cantonese, Mandarin, Vietnamese, Korean, and Russian
###### //Production
## Building a demo agent is easy, scaling to production is the real challenge.
Deploy and manage hundreds of AI agents with ease using our platform.
### Real-Time Monitoring and Alerting
* Monitor speech accuracy and latency.
* Track agent responses and conversation success.
* Identify tool integration issues with error logs and uptime monitoring.
### Deployment Management
* Easily deploy new agents and seamlessly manage existing agents.
* Minimize infrastructure costs and effortlessly adapt to traffic surges with built-in auto-scaling for agents and prompts.
### Continuous Improvement
* Continuously improve agent behavior with integrated analytics that pinpoint issues in user interactions and tool integrations.
* Test with confidence using labeled test calls, automatically excluded from production analytics, ensuring clean and accurate insights for optimization.
###### //Safety & Awareness
## Ensuring safe behavior for agents is key. Awareness requires complete transparency.
### Awareness and Safety
* Dialog safety is crucial.
* Auto-generated conversation summaries flag potential issues for swift review.
### Validation
* Teams can verify that LLM interactions align with company policies.
* Avoid harmful content through detailed transcripts and tool responses
### Conversational Events
* Real-time events and actionable insights keep teams informed
* Enable teams to respond quickly and effectively
###### //Security & Compliance
## Ensuring your data is protected and your AI agents operate within regulatory requirements.
### Enterprise-Grade Security
* Data encryption at rest and in transit using industry-standard protocols.
* Comprehensive audit logs for visibility into all platform interactions.
### Regulatory Compliance
* SOC 2 certified to ensure robust security and operational standards.
* Fully compliant with HIPAA to safeguard healthcare-related data.
* Adherence to global privacy regulations.
### Secure Infrastructure
* Regular penetration testing and vulnerability assessments.
* Monitoring for threats with immediate remediation protocols.
* Secure multi-region hosting to ensure resilience and minimize downtime.
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