BUYER BEWARE! Mattress warehouse is not an honest business!
These are dishonest and incompetent people. I returned a mattress protector in person to their Maitland branch and they accepted the return and gave me forms to complete for the refund, which I emailed back promptly and they acknowledged. This was in November 2021. No less than 11 emails and several call later, in November, February, March, and April 2022, and despite promises at every point, they have yet to make the refund. I’ve now accepted that they are simply dishonest and have no intention of refunding the money. I have a hospitality business and have bought 9 mattresses from them in the past few years. Never again and I would urge any mattress buyer to pick another vendor.