There is NO customer service at discovery bank!
I have bee with discovery bank since 2020. Thank goodness I haven't needed the help of customer service until the beginning of November this year. I sent two complaints to customer care on the 9th November and again on the 15th November because I had not received any feedback. Until today the 26th November I have received NO reply - Nothing! There is NO customer service at discovery! A refund was processed twice to my credit card and discovery sent my refund back! 
Historically I received a refund within 3 days from process to the same credit card!
I don't know what is going on but this is unacceptable!