12. SEGMENT INFORMATION AND CONCENTRATION OF CREDIT RISK The Company is a diversified manufacturer of innovative, branded residential and commercial building products, operating within four reporting segments: " the Residential Ventilation Products ( RVP ) segment, " the Technology Products ( TECH ) segment, " the Residential Air Conditioning and Heating Products ( R-HVAC ) segment and " the Commercial Air Conditioning and Heating Products ( C-HVAC ) segment. Through these segments, the Company manufactures and sells, primarily in the United States, Canada and Europe, a wide variety of products for the remodeling and replacement markets, the residential and commercial new construction markets, the manufactured housing market and the personal and enterprise computer markets. The Company s performance is significantly impacted by the levels of residential replacement and remodeling activity, as well as the levels of residential and non-residential new construction. New residential and non-residential construction activity and, to a lesser extent, residential remodeling and replacement activity are affected by seasonality and cyclical factors such as interest rates, credit availability, inflation, consumer spending, employment levels and other macroeconomic factors, over which the Company has no control. The RVP segment primarily manufactures and sells room and whole house ventilation and other products primarily for the professional remodeling and replacement markets, the residential new construction market and the do-it-yourself ( DIY ) market. The principal products sold by this segment include kitchen range hoods, exhaust fans (such as bath fans and fan, heater and light combination units) and indoor air quality products. The TECH segment, formerly known as the Home Technology Products ( HTP ) segment, manufactures and distributes a broad array of products designed to provide convenience and security for residential and certain commercial applications. The principal product categories sold in this segment includ