I will precede this lackluster review by stating the following:

1)I have only been to this place once.
2)I didn't get a chance to actually try the cuisine.
3)I am a sympathetic person to servers, as I have been one.

That being said, I give this place one star for reasons of poor service.

About six months ago, at around 4pm on a Sunday afternoon, we decided to eat at this place. The atmosphere was warm and cozy; typical college bar with college-aged waitresses.

We made sandwich selections and ordered happy hour beers. The beers came, the food never did, and we watched other patrons come in, eat, and leave.  All the while, our waitress never came by to give us an explanation or even get us another round of drinks (we got them ourselves from the bar). 

Since my bf and I both worked in food service, we are always sympathetic when we can see that a place is under-staffed.  But after an hour of waiting, we finally crossed the room to speak with our server. She said, "I can't imagine it will be much longer." I think the more professional approach would have been an apology and admitting to forgetting to put in our ticket, which is what we gathered when we saw her speaking frantically with the cook.

Where was the manager that day? Or someone who noticed that we sat there so long without our food or any communication at all?

We left money on the table for our beers and walked out. I guess there is a first time for everything.