Horrible customer service
I bought a bed early in 2022. Firstly there was no stock of the bed I bought and they sent me a cheap bed no where near the quality of the one I bought, which I returned. After 2 months the base of the bed broke and I requested assistance in which I learned that the base that I received, wasn't the one I bought ( I didn't check the name on the base, only the mattress). After learning this, I demanded a refund on the base. More than a month later, I am still waiting for a refund with absolutely no correspondence from the sales assistant, Charnelle Pillay, from PE branch. Horrible service and clearly no sense of urgency or customer satisfaction, 
I will never do business with this company again.