7 MONTHS AND SHIPMENT STILL NOT DELIVERED
AWB:**********
My company imports roof safety systems. A shipment has been at DHL warehouse for 7 months due to the incompetence of DHL staff in JHB. Customs are charging a huge penalty as the shipment was not cleared within 14 days. It was not cleared in 14 days because the lady at DHL only submitted the information to customs 9 days after she received it from us.
DHL said the shipment was at the State Warehouse, when it is in fact, still at DHL warehouse! 
I have lost business due to DHL not clearing the shipment. I will be suing them for loss of business. Taking 7 months to clear a shipment is absolutely unacceptable! 