Bonitas worst medical aid
I am really really fed uo with the pathetic service from Bonitas. Can someone just do their ****ing job correclty. I made manual payment on 01/06/2022 according to my new arrangement with them. On friday 03/06/2022 they confirmed money allocated and benefits reinstated. Now I received an email stating benefits suspended because they did not receive my premium for June. I am so irritated with this. In the mean time I am struggling for my claims to be paid back to me. I strongly request that you immediatly reinstate my benefits and refund my claims back to me TODAY 06/06/2022!!! I WILL NOT WAIT 5 WORKING DAYS FOR FEEDBACK! FINANCE NEED TO DO THEIR JOB PROPERLY AND I WANT EVERYTHING TO BE DONE TODAY!!!! I WILL ALSO PROCEED TO THE HEALTH OMBUD BECAUSE YOUR SERVICES ARE PATHETIC AND THE WAY YOU TREAT ME IS UNFAIR