Annoyed with the service
I have a content cover insurance , i called to advice my stove just stopped working i was adviced the stove is build in and its not covered under electrical appliances and they gave me the story if when you tilt the house upside down and what ever and what ever of which i really dont care and really doesnt matter,  i asked for a document where it shows the exclussions that was on the 11th today is the 19th no documents received. I have to pay cash for the stove due to Outsurance not being clear on what they cover and what they dont cover, im a pensioner and have to incovient my daughter cause she now has to pay for a stove of which i tought was cvovered,  this is not fair as a client i feel this is a wrong on Outsurance and you have to pay for the stove of you were clear in the 1st place i would have known the stove is not covered and bearing in mind you cannot prove in black and white that the stove is not covered