+ service left
    service left
    - 
  + service right
    service right
    - BigCommerceBigCommerce
      Powerful eCommerce solutions
    - ExperroExperro
      Headless DXP Platform
    - HeadlessHeadless
      Flexible and scalable commerce
  + Blank\_li\_services
    Blank\_li\_services
# Diamonds Direct
One-liner stat to show value we delivered
!
## Diamonds Direct’s Upgrade to a Unified eCommerce Platform
CLIENT
* Diamonds Direct
SERVICES
* AI/ML Analytics
* Enterprise Modernization
* System Integration
* Digital Transformation
* Digital Strategy
Integrations
* Affirm Payment
* Clutch Gift Cards
* B2B Ninja Quote
* Stamped Reviews
CASE BRIEF
Diamonds Direct faced significant challenges with fragmented systems and outdated programs, limiting their ability to gain comprehensive insights into customer behavior and preferences, thereby hindering their capacity to deliver personalized customer experiences.
Lack of integrated and automated processes reduced operational efficiency and productivity. To address these challenges, Diamonds Direct required a next-generation Digital Experience Platform capable of system integration, process automation, customer experience enhancement, and real-time insight generation within a centralized platform.
### 1Center + Diamonds Direct
**150%**
Traffic Increase
**180%**
Revenue Growth
**30%**
Conversion rate
**25%**
Customer Retention
###### Full Stack eCommerce Agency
“BigCommerce, 1Center, Rapidops, and Experro enabled us to boost our online presence and exceed expectations with personalized customer journeys, heightened engagement and full flexibility on both ends.”
!Rachel ScholanVP, Digital Strategy!
## Results
1Center developed and implemented a modular solution for Diamonds Direct, effectively addressing their challenges and establishing a robust digital foundation. The solution streamlined workflows and consolidated systems into a centralized platform for managing customer data and insights. As a result, Diamonds Direct now offers personalized recommendations, optimized search functionality, and enhanced merchandising experiences. This capability enables them to adapt to consumer demands, enhance operational efficiency, automate tasks, reduce costs, and boost productivity.
###### Protorque Tools
###### Diamond Direct
###### Ready to Grow?
## Let’s talk Commerce
+1 704-610-4666support@1center.co\*\*!
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