Ooba/Hollard (Building Insurance)
<p>Terriable service provide by Ooba/Hollard building insurance (Short term)</p>
<p>On the 27th Jan 2017 called Ooba emergency Claim which is managed by Hollard insurance as well, phoned in to stipulate that i have no electricity due to damaged cable by lighting got told by the consultant their systems are offline, phoned the next day got told Ooba office are from Monday to Friday 8:00 to 16h00, so what have a claims numbers that links to emergency number and get told sorry my system are offline. I need electricty restored to my house and got in my own contractors to restore the electricity as Ooba could not help me, how ever submitted all details to  **********  to keep them in loop, keeping in mind Electrricty was restored to my home on Sunday the 29th Jan 2017. Followed up with Ooba got told to send details to differenet email address  **********  no proper feed back from a consulant dealing with my claim Kiashen@ hollard, continous follow-up from side, eventual assessors called me from a company called Shock Busters very professional i must say....not my complex security refused them entry as they had no branding on their vehilces and very unprofessional when they spoke, couldnt evalute the work completed the first time and wantes to dig up my garden where the cable was replaced while is pouring with rain etc.....very professional indeed. Allowed the assessors entry to yard the second time, made comments to me like we could have gotten this job done cheaper etc.... Sent numerous emails/Phone calls to Ooba/Hollard and guess what the claim was rejected!!! due to a power surge caused by my irriagtion system installed two years ago how easy it is to find a awsome excuse not to pay my claim based on your finding by shock busters who are so damn professional who conviently finds a reason, from pathetic service to rejecting my claim. Thanks Ooba and Hollard, will be canceling my building insurace and thinking of canceling my wife and I life policy with Hollard incase they reject to pay my wife based on my death. Thanks for nothing Ooba and hollard.</p>