No Response, freight delayed for 10 days
I have spoken to 10+ people and hours over the phone to get tariff duties changed for a freight as per SARS tariff determinations. No one responded within 10 days and hours of calls and emails. Really DHL, you used to be fast and efficient, larger sea freights are send and delivered by clearing companies faster than you do an air freight which is 10x the price via DHL. Please call me to get this changed for waybill ********** since I have wasted thousands of rands on admin and time spent to get a simple 3 line SAD500 changed to the correct Tariff headings and after 10 days nothing has been done.