Given False information on package I purchased
I was sold a 2gig data bundle which I needed to use on my phone for GPS<br> Constantly throughout the phone call I asked the Tele-sales lady that it will be linked to my current 072 number? and was advised that, yes, it was going to be linked to my 072 number.<br> At the end of the call I was told that with this package that I get a router to use for other occasions and a Sim card.<br> Being confused I asked what the sim card was for as the data bundle is linked to my phone ... i was advised that its the same number but can be used for the router.<br> after 3 months I find out that for some reason I now too have a 079 number in my accounts. only to find out that the second sim provided is that 079 number and that I haven't actually been using my data which I was promised to be linked to my 072 number.<br> <br> I tried calling ********** but no one wants to help me and keep getting referred to Vodacom themselves. Which is strange as Mondo were the people who sold me the product.<br> I haven't open the router nor the sim that was provided and would just like to cancel the contract and will gladly make arrangements to return the goods without paying the penalty.