Great assistance in my hour of need 
No one likes it when a mechanical failure renders your vehicle inoperable. My vehicle had mechanical issues in Malmesbury,called Outsurance and a lady named Cinderella took my call and assured me she will assist us.My wife and I decided to take a walk down town and explore.Within 5 minutes the towing company called to confirm,barely a minute later Cinderella sent an sms and also followed up.Great service and dedication, Cindy well done to you and your due diligence constantly following up.The last conversation was are you safely at home,did the tow truck operater,treat you as a client.WELL DONE CINDY. You really went the extra mile.