Worst prepaid electricity provider I’ve experienced in my life 
Firstly I’m tired, I thought you guys were legit but you’re a bunch of crooks.
I’ve been at my new apartment for 10 days and already you guys have charged me R500. I stay in 1 bedroom apartment by myself. I don’t even use a lot of water nor electricity and I’m at work during the day. So explain why I’m being over charged? What the hell is Domestic Effluent R18,80 per day ,  Why is my water R30 per day when I barely use a lot of water? Why don’t your reply when I ask what these extra payments are? Why can’t your advisors answer me what these things are? They want to tell me they going to send me a breakdown. I can see the ****** breakdown on my app I want answers! This is daylight robbery honestly. I’m going to contact the ombudsman you shouldn’t be overcharging people and not wanting to give them answers.