  a
* Warehouse Management Software3
  + Our Warehouse Operating System3
    - 
* Integrations3
  + Shopify
  + Shopify+
  + Fedex
  + UPS
  + USPS
  + DHL eCommerce
  + Oracle NetSuite
  + Shippo
  + Bigcommerce
  + Amazon
  + Woocommerce
  + See All
* Resources3
  + RESOURCE LIBRARY3
  + OUR BLOG3
  + SUPPORT3
* About Us3
  + 
   Login              3Login    3About Us    !  ABOUT US
##### **CAREERS**
If you’re ready to help eCommerce brands and 3PLs grow their businesses by using new technologies and best practices, we’d love to work with you. .
         3Resources    !
RESOURCE LIBRARY
     !
OUR BLOG
SUPPORT
      !
Learn more about our successful WMS and Fulfillment customers.
Check out our videos to see deep dives into features, warehouse tours, and more.
          3Integrations        
Shopify
Shopify+
Fedex
UPS
USPS
DHL Commerce
Oracle NetSuite
Shippo
      ")
BigCommerce
Amazon
WooCommerce
See All
         !
Sell your products on Shopify and ship them with ShipHero.
ShipHero's highly customizable direct integration with NetSuite.
          3Warehouse Management Software    !
Our Warehouse Operating System
360° real-time view of your workforce. Get more done with the same team.
Understand and optimize your true per package, per client, costs.
# work orders
## Effortless Work Orders
Manage Pre-Assembly, Track Progress, and Unlock Cash Flow.
    !        !
Smart tracking
A streamlined system that can keep track of the work, the hours, the inventory and your time is key to success.
How Work Orders works
Submit Work Orders
It’s easier than ever for you or your client to submit a work order with as much or as little detail as possible. With ShipHero’s Work Orders feature you can:
* Submit & monitor Work Orders progress
* Attach images, videos or documents to provide project details
* Every step is tracked making it easy to follow-up
* Submit your unique request with our custom option
    !      !
Pre-kit assembly & FBA
See on-hand inventory for the SKUs you need to get your kits assembled. Plus, you can:
* Input packing and assembly details
* Track inventory movement in real-time
* Update the progress, review and assign
Increase cash flow
Keep track of all billing for your work orders within ShipHero.
* Add different rates based on units, hours worked or more
* Add more than one rate per job to make sure youare compensated for the work
* Get paid for special projects quicker by billing faster at the end of the project
    !
#### Shopify
*☆**☆**☆**☆**☆*
#### Trustpilot
#### G2
#### Capterra
### Our reviews speak for themselves.
4.6
Star rating
### Try ShipHero yourself!
#### EMAIL US AT:
hello@shiphero.com
#### Copyright 2024 ShipHero
##### Support
##### Legal
##### Resources
##### ShipHero Fulfillment is now LVK!
              Login Popup       !
### Hello there & welcome back.
Click below to either login to your ShipHero Software account or your ShipHero Fulfillment account.
           X           !
## Hello there
And welcome back
           x
# Putaway
## Guesswork is gone
Always find the perfect place
 for new products by using the **Putaway Feature** in ShipHero’s Mobile App.
    !        Let’s state the obvious: Warehouses are big and keeping track of every specific product location is a logistical nightmare. Now, ShipHero has removed the guesswork by adding Putaway to our mobile app.        How it works  Once the product has been scanned or the list has been created, you can then choose how many of each SKU to allocate to a specific area. The easy-to-read screen provides an ongoing status update so that you can be assured no product has been forgotten.    !        Here’s how
 putaway helps
 your business      You’ll no longer need to keep a manual list of open locations in the warehouse or try and remember where you put the rest of an item. Now, with a few simple taps, you’ll have the information you need to keep your warehouse running at peak efficiency.
Plus, Putaway will indicate which of your products need replenishment, so you can get those putaway fastest and back into inventory.
# SECURITY FEATURES
## Enhanced security for your business
ShipHero incorporates security measures meant to protect your important company data.
ShipHero has implemented multi-factor authentication (MFA), single sign-on (SSO) and SOC2 in order to ensure that your most sensitive data is always protected. With each of these safety features in place, you’ll be able to keep your company data under lock and key.
Multi-Factor Authentication
When using MFA, you’re protecting your system by implementing a two-step authentication process. Even if one credential is compromised, your system is still protected, as access will not be granted to your system if the second authentication factor can’t be verified.
    !  SAML2 & SSO  Security Assertion Markup Language 2 (SAML2) allows clients to use Single Sign-On (SSO) when working across different ShipHero programs. With the use of the SAML2, SSO is a safe and secure way to pass login credentials to different Identity Providers (IdPs) to use those credentials across connected networks.      !  SOC2
ShipHero is SOC 2 Type 2 audited, attested, and maintain a rigorous business continuity program. We are GDPR compliant and continuously monitor privacy trends in the US and Europe to ensure we are compliant. To demonstrate compliance controls and objectives are in place throughout the entire landscape of our cloud platform, ShipHero undergoes annual audits of our  SOC 2 Type 2 assessment. Please speak with your Sales representative for additional information regarding our SOC 2 attestation and achievement.
ShipHero uses Drata as our security and compliance automation tool. For detailed information on our Security and Privacy Programs, please visit our 
# implementation process
## Proven client onboarding process
  A curious, flexible and qualified
 team of professionals is ready to
 bring you on board.      !
A curious, flexible and qualified team of professionals is ready to bring you on board.
          How it works
1
### Kick-Off
Our process starts with team introductions and a high-level assessment of your pain points. We will have a discussion regarding the direction and timing of the project.
* Establish Key Dates for Milestones
* Guidance on Detailed Discovery
* Establish Meeting Cadence
2
### Data Collection & Discovery
We’ll continue by mapping out your current operations process, including receiving, putaway, warehousing, picking, packing and shipping. We’ll also perform a detailed analysis of data and information needs throughout the process.
* Discovery for Carriers / Aggregators / Shopping Carts
* Professional Services Discussion; Custom Invoice Discussion / Requirements
* Static versus Dynamic Slotting
3
### Fundamentals of ShipHero
We will introduce you to ShipHero’s dedicated teams that can address your needs. Our teams have developed proven tools and processes that will enable your warehouse to run more efficiently.
* Sales Orders / Purchase Orders / Location Management / Catalog Management
* Introduction of Automation Rules, Profiles, Workflows, Batch Picking, Replenishments
* Overview of other ShipHero tools not needed for go-live, but available, such as reports, configurations, etc.
4
### Warehouse Prep
ShipHero provides advice to your team regarding the type of equipment to order. Delivery dates and scheduled installation dates will be integral to the onboarding process. We’ll also work on the following warehouse areas:
* Dynamic Slotting Location Naming Conventions; Order / Procure Labels; and if needed, Inventory Movements to Dynamic Slotting Locations
* Schedule and Scope Location Labeling (Required to go-live); Schedule and Scope Physical Inventory (required to go-live)
* Professional Services (as required)
5
### User Acceptance Testing, validation and troubleshooting
Our team will schedule training and familiarize your employees with the new system and functionality based on your recommendations. We will also perform comprehensive testing of workflows and coordinate with your dedicated solutions specialist.
* Validate Carriers / Rates / Profiles and Expected System Behaviors
* Schedule and Affirm Go-live Date
* Go-Live Preparation
Our proven process
Our dedicated team is positioned to provide the insight, guidance and education that all new clients need in order to be successful.
##### **Successful onboarding is critical**
Our team of heroes are here to support you and help you be more successful. Our goal at the end of the day is amplifying your success.
##### We are your partners
Our solutions specialists are here for you, period. We know that starting out on the right foot will lead to future success and our team takes that seriously – like saving-the-world seriously.
##### Our software is the best
We know that our shipping software gives you the best chance for success – we will always focus on how it will work best for you.
        Incremental steps lead to big change  By week 3 of the 4 to 6 week process, you and your team should expect to spend a good amount of time working on the tasks required to prepare your warehouse for ShipHero. For a better illustration of what the time commitment will look like, check out the chart below.    !
What our customers say
          !
“We are very pleased with the results so far as ShipHero has positively impacted our productivity and inventory accuracy. With that said, the most value I have gotten from the switch has been their customer support, Mike was great getting us started during the onboarding process and Cathy is always there for us with outstanding support and availability. Thank you guys!”
**Starpil Wax**
     !  “We came from a paper pick process and were a bit nervous about our team’s ability to transition, but the software is very intuitive and everyone has caught on quickly. While the software is very easy-to-use, you can still dig in and digest all of the detail and raw data, which has been a big value driver for our management team as well. All in all, we’ve been blown away with all of the functionality.”
**Praveen B.**
           !
    !  “We came from a paper pick process and were a bit nervous about our team’s ability to transition, but the software is very intuitive and everyone has caught on quickly. While the software is very easy-to-use, you can still dig in and digest all of the detail and raw data, which has been a big value driver for our management team as well. All in all, we’ve been blown away with all of the functionality.”  **Praveen B.**
We are software implementation experts
Our team of shipping experts are ready to give you
 best-in-class onboarding support!