Telkom passes her mismanagment to consumers via mischevious acts
Telkom is the most dishonest corporate body with very despicable and unprofessional customer service and unfair trade practices in South Africa. I signed up for Telkom's mobile service in 2012 till August 2017 without any hitch. Whenin 2017 August I wanted the evil company to migrate me to a more beneficial service at the same cost as I was paying then, unknown to me the overzealous and dishonest Telkom front desk clerk opened a new account for me instead of migrate me on the same account. From August to November 2017 Telkom was double-charging me. For over six months I pleaded with Telkom to cancel one of the accounts and the criminal minded company would not do that. Instead, it kept double-charging me. I approached my bank to stop the debit order and the bank said they could not do so since the order did not originate from them. It was about April/May 2018 that the bank helped me to stop Telkom from depleting my account. Now Telkom is harassing and threatening with a fictitious claim that I owe the crooked company some money to the tune of ZAR2,000. This is how dubious, dishonest and disgusting Telkom can be. If Telkom does not have a criminal intent, and evil trading practice, why wouldn'tTelkom discover from August 2017 to May 2018 that one of the services i.e. the 5GB +5GB data bundle for which it was deducting money from my account was not being used? Why shouldn't Telkom cancel one of the accounts following my thousands of appeals in writing, telephone calls and visits for them to do so? Please hellopeter I plead with you to let Telkom stop harassing and abusing me with incessant and mischievous telephone calls and SMS messages claiming that I owe the mismanaged and mischievous company money.