Translated = 'FU"
These people are playing. 
So the last time i tried contacting Mondo I could barely get hold of anyone . when  I posted on HelloPeter  , they were quick to respond with promises and professionalism . 
Today I followed  up on a cancellation . I was told the deal i was given was a mistake made by the agent who spoke to me on the phone upon signing up .According to Mondo they could not  follow through on the deal but rather have to cancel and credit me with the monies paid. This was on 8 Oct , promised by Thandeka . 
Coming back to today . Agent  says  my cancellation are still in progress and there may be some  backlog at cancellation. Can we get hold of them and ask what the delay is about ?  ... "Thank you for contacting Mondo. Have a great day" Translated = 'FU" 

 Thanks Mondo