ADT accounts department useless at service (9 requests for paid up letter with not one response)
I want to complain about Bongani in the accounts department. 

They asked me to settle an amount as per a settlement letter. I have settled and ever since I have been asking for confirmation of closure of account. Bongani and merchelle refuse to reply to all my emails. I have made 9 requests for my confirmation of account closure. 

What kind of incompetent people are you guys letting run your accounts. 

This is disgusting service.