Poor service
I moved into 240 Villa Franche last year December and they have  a prepaid electricity system with STSS. I followed the instructions from the booklet and registered my details, I received 3 tokens via sms and followed the same process thereafter which never worked. The book states you will received your token within minutes I waited over an hour and had to call for this, it happened again and I spoke to an agent who said that someone from IT will call me in the first week in Jan, Today is the 3rd week and no call. I just called now and spoke to Dwane about the same issue and he was rude - raising his voice and telling me that the issue cannot be resolved and I should call or email in future. How does that better the system? why do we pay a service provider that cannot deliver? STSS is useless there wasn't even a manager available to take my call nor did Dwane give out the manager details