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## Pre-trained Conversational Models for your Vertical Industry
### Legal
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XAPP AI provides a suite of pre-built language models to support an array of verticals from home remodeling to legal services.  These models ‘jump-start’ your intelligent assistant by coming pre-trained to handle common conversations for each industry. Empower users with the ability to ask questions, and build trust with your business before initiating contact with you directly.
When prospects are ready to contact you, their questions will evolve.  For example, saying ‘*I need to speak to someone about a bike injury*‘ is immediately understood as an intent to connect.  Our built-in lead capture flows ensure you’re capturing relevant information from prospects so you can grow your business faster.
**Intro:**  Hello! Welcome to [Company Name].  Click below for a free consultation or try asking a question.  How can I help you?
**Bot:** Sure, happy to help with that. We just need to ask you a few questions to set it up. What is your name?
**Human:** John
**Bot:** What’s your last name?
**Human:** Do you offer financing?
**Bot:** Answers the question then redirect user back to lead generation. May I have your last name?
**Human:** Christopher
**Bot:** Thanks, and what’s your phone number?
**Human:** 8574447575
**Bot:** What’s your zip code?
**Human:** 01121
**Bot:** Wonderful. That’s all the info we need. Someone will follow up with you shortly.
* Remember 'Bathroom' as their active selection.
* Auto-suggestions improve discovery, and teach users what to say
**Features**
Powered by your websites content / Surfaces responses from your existing content
Able to understand all types of general home remodeling related inquiries from sunroom to bathroom, kitchen to basement, porch to deck, and additions to replacement.
Able to capture names, phone numbers, and zip code and send it to your CRM
Able to answer any customer questions and direct them back to lead generation flow.
Live in under an hour
Answering Questions
**A user asking questions to learn and build trust**.  The user begins by asking questions to ensure they’re engaging with a reputable lawyer capable of handling their estate planing.  They don’t want to connect with the firm yet, and prefer to self-serve at this stage of the customer journey.
Buying Intent
**A user wants to connect with the legal firm**.  Our auto-suggestions aide the user in the discovery of things they can say.  The intent to connect with the business is detected using our pre-built industry vertical models, and a natural exchange of collecting a name and phone number proceeds.
## Features
* Powered seamlessly by your website content
* Auto-suggestions improve discovery, teach users what to say
* Live in under an hour!
#### Other Vertical Industry Examples
#### Popular Industry Models & FAQs
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#### More Information
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#### Follow Us
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703-822-5314
**XAPP AI is a trademark of XAPP AI, LLC**
Copyright © 2025 XAPP AI | All rights reserved.​
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                  **Intro:**  Hello! Welcome to [Company Name].  Click below for a free consultation or try asking a question.  How can I help you? **Bot:** Sure, happy to help with that. We just need to ask you a few questions to set it up. What is your name? **Human:** John **Bot:** What’s your last name? **Human:** Do you offer financing? **Bot:** Answers the question then redirect user back to lead generation. May I have your last name? **Human:** Christopher **Bot:** Thanks, and what’s your phone number? **Human:** 8574447575 **Bot:** What’s your zip code? **Human:** 01121 **Bot:** Wonderful. That’s all the info we need. Someone will follow up with you shortly.
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                        Copyright © 2025 XAPP AI | All rights reserved.
## Integrations
#### Connect to the most popular Field Service Management Platforms
* Jobber
* Service Titan
* Housecall Pro
* Service Fusion
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# Integrations
Send leads, quotes, estimates, and job requests into your favorite FSM
## Jobber
###### Connect your account free for 30-days
           !
Available on paid tiers.  Send leads and jobs directly to your Jobber account.  Convert more customers from your website and Google business profile.  Leverage the power of AI to streamline scheduling and capture leads for your growing business.
##### Jobber customers receive 15% off
                                                                                  !
Available on paid tiers.  Send leads and jobs directly to your Service Titan tenant.  Send bookings as leads trying to connect with your business via chat and your Google Business profile.  Schedule with the power of AI to reduce the number of steps required to create a job with automatic selection of the business unit and job type based on the user’s description.
Available on paid tiers, and only available to Housecall Pro Max customers..  Send leads as customers to your account from chat and your Google Business Profile.
## More Integrations
#### Service Fusion
#### Less Annoying CRM
Discounted Pricing
#### Zapier
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## 
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* January 3, 2025
* Pete Haas
## Never Miss a Call: Your Voice AI CSR will Book Home Service Jobs When Your CSRs Are Busy
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Booking new jobs and delivering an exceptional customer experience for callers are top priorities for home and field service businesses. However, inbound calls come in bunches, stressing CSRs and frustrating customers. In addition, businesses struggle with after-hours coverage, and find it hard to keep up with follow-up tasks. XAPP AI CSR, our soon-to-be-released Voice AI solution, steps in to handle overflow calls, manage after-hours inquiries, and drive essential outbound campaigns. XAPP AI CSR works alongside your CSRs, reducing their stress levels and allowing them to focus on high-value interactions that demand a personal touch.
#### The Challenge: Overstretched CSRs, Missed Opportunities & After-Hours Gaps
**Simultaneous Inbound Calls**
When the phone lines light up all at once, even a seasoned CSR team can only handle so many calls—leading to long wait times, unanswered inquiries, and sometimes lost business.
**After-Hours Coverage**
Outside of regular hours, businesses rely on answering services. These rarely book appointments in real time or offer in-depth assistance, resulting in missed revenue & dissatisfied customers.
**Proactive****Outbound Calls**
Follow-up tasks—such as maintaining customer relationships or converting new leads into booked jobs—often get pushed aside when day-to-day demands pile up.
**Complex Scheduling**
Handling appointments, reschedules, and cancellations can overwhelm your team, especially when you have multiple field service crews in different locations
## The Solution: XAPP AI CSR
**XAPP AI CSR** acts as a virtual teammate that takes on missed or overflow calls and conducts outbound calls to generate more revenue. Plus, it seamlessly integrates with top Field Service Management (FSM) platforms—such as **ServiceTitan, Housecall Pro, Jobber, Service Fusion, and FieldPulse**—so new appointments automatically appear in your schedule.
      !
### Inbound Call Use Cases
### Overflow Call Coverage
When your CSRs hit their limit, XAPP AI CSR answers after a predetermined number of rings. Through natural language understanding, it gathers key customer details, addresses routine questions, and even books appointments—just like a live agent would.
### After-Hours Answering
XAPP AI CSR remains active around the clock, guaranteeing that no call goes unanswered—even when your office is closed. This real-time availability keeps callers engaged and boosts your chances of securing bookings.
### Outbound Call Use Cases
#### Lead Follow-Up
Leads arrive from your website, online forms, or chat. **XAPP AI CSR** initiates outbound calls, confirms details, answers questions, and books appointments—instantly syncing the data with your CRM or FSM tool.
#### Happy Customer Follow-Up
After you finish a job, **XAPP AI CSR** calls to confirm customer satisfaction, collect feedback, and suggest additional services. Proactive outreach strengthens customer relationships and fosters loyalty.
#### Maintenance Scheduling
For businesses that rely on repeat or seasonal work, **XAPP AI CSR** can plan maintenance during “shoulder” seasons, ensuring steady revenue and attentive service for your customers’ equipment or systems.
#### Addressing Single-CSR Constraints
Many smaller home and field service businesses depend on just one CSR. When that person steps away for a break, the phones go unanswered. **XAPP AI CSR** solves this issue by providing continuous coverage—managing overflow calls and filling in entirely if no human CSR is free. You avoid missed opportunities and ensure current customers always have a knowledgeable point of contact.
### Why XAPP AI CSR Outperforms Traditional Solutions
**Scalability & Consistency**
**XAPP AI CSR** can handle multiple calls at once, ensuring the same level of service for each caller—even during busy periods.
* **24/7 Customer Experience**
An always-on AI guarantees immediate responses and appointment booking, day or night.
* **Reduced CSR Burnout**
By taking care of repetitive or lower-level queries, **XAPP AI CSR** frees your human team to focus on complex calls where they can truly shine.
* **Better Than an Answering Service**
Rather than just relaying messages, **XAPP AI CSR** schedules appointments, answers FAQs, and resolves issues in real time.
* **FSM & CRM Integration**
**XAPP AI CSR** updates ServiceTitan, Housecall Pro, Jobber, Service Fusion, and FieldPulse automatically, so your schedule and customer information remain synchronized and hassle-free.
## Why XAPP AI?
At **XAPP AI**, we have been **pioneering Voice AI since 2013**, giving us more expertise than any other provider in the industry. Our decade of experience translates to powerful natural language understanding, foolproof integrations, and real-world solutions that address the unique challenges home and field service businesses face. We’re committed to harnessing our unmatched knowledge to help organizations thrive with **XAPP AI CSR**.
### Coming Early '25
Our latest release will include an AI CSR phone agent capable of handling inbound phone calls for your business.  Tasks like diagnosing issues, answering questions, and booking appointments are handled by a capable AI agent trained as an expert in your business.  Join our waiting list to be one of the first businesses to try it.
                  !
## Get Early Access
\* indicates required Email Address \*
*XAPP AI will notify you when our AI CSR phone agent is available to try.  You’ll get exclusive access to this feature before we release to the general public.*
                          !                                          !
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* November 5, 2024
* Pat Higbie
## Grow Your Home Service Business with Self-Service AI Agents
As a home service business owner, you’re all too familiar with the daily challenges of managing your team, ensuring top-notch service delivery, interacting with customers 24/7, booking new jobs, and keeping your technicians’ schedules optimized. Balancing these responsibilities can be overwhelming, especially when you’re striving to grow your business and provide exceptional customer experiences while managing the team size to ensure profitability. What if there was a way to ease some of these challenges while propelling your business forward?
### Enter AI Agents for Automating Customer Interactions 24/7
AI Agents understand context, make decisions, and interact with customers in a natural, human-like manner to capture more leads and book more jobs. These AI Agents aren’t just automated responders; they engage with customers empathetically, providing personalized assistance that enhances their experience with your business.
### Understanding Customer Needs
Not all customers are at the same stage in their buying journey. XAPP’s AI Agents can discern whether a prospective customer is:
### Seeking Information
**Browsing for answers, comparing services, or looking for a trustworthy provider**
### Ready to Purchase
**In immediate need of your services and preparted to make a booking**
By understanding these nuances, the AI Agent adjusts its approach, providing tailored responses that build trust and guide customers toward a decision.
### Advanced Scheduling for Optimal Growth
One of the standout features of XAPP AI’s solutions is their advanced scheduling capabilities:
**Maximize Resource Utilization:** AI Agents optimize your technicians’ time by efficiently filling appointment slots, reducing downtime, and increasing productivity.
* **24/7 Availability:** Whether it’s after hours or during peak times, your AI Agent is always ready to assist customers with bookings and inquiries.
### Benefits of XAPP AI’s Solutions
* **Enterprise-Class AI for SMBs:** XAPP AI brings Agentic AI to businesses of all sizes, leveling the playing field.
* **Enhanced Customer Experience:** Deliver quick, accurate, and personalized interactions that enhance customer satisfaction.
* **Increased Conversion Rates:** By effectively identifying and engaging ready-to-buy customers, your business can see a significant boost in conversions.
## Why Choose XAPP AI?
* Custom AI Agents
* FSM Integrations
* Up to 19x Return on Investment
* Improved Customer Loyalty
Ready to transform your operations and accelerate growth? **Contact XAPP AI today and let your AI Agents start working for you!**
XAPP AI is now in the , offering exclusive discounts to Angi customers. Angi is great at connecting prospects with service pros, and now you can complete the journey by automating your interactions with leads through our AI powered scheduling and chat software designed for service pros like you.
Pro Perks Pricing for Angi Customers