Excellent Customer Service
Good Day
I would hereby like to compliment one of your employees, Clint September at your Adderley Street branch, for the excellent service he provided . Clint helped me to sort out my account that I have been trying to cancel since December at various other outlets , in order for me to do an upgrade I needed to cancel the existing contract.
I am pleased with the service I received at your branch. Clint’s professionalism and enthusiasm to get to the root of the issue promptly exceeded my expectations. Your colleague resolved the issue in my benefit by following up and finding alternatives before resolution of my query.
This type of professionalism and commitment to the highest level of customer’s satisfaction has to be acknowledged. 
Having in mind such a pleasant experience with your colleague it would be my pleasure to continue doing business with your company in the future.