This is not a bank but a establishment that defames their clients with no remorse!!!!!!!!!!
Good Day. 

On or about the 05th December 2021 i submitted a complaint i have had with your establishment since 2020. My account is locked i cannot do anything on my account. I have explained the situation countless times and this is falling upon deaf ears. I am being forced to refund a individual that i do not know nor have any information pertaining to it however Discovery Bank is forcing me their client to refund a Capitec Client that i do not know. The amount is constantly changing. I have no replies to any of emails or any of the issues or concerns expressed to yourselves even though i have phoned constantly only to be placed on hold. As a bank that should strive for great customer service its trite that your establishment should act accordingly. I want this matter sorted out with the utmost urgency i am told its a banking lock. If i plead guilty to a crime which i did too and I was handed down a suspended sentence then it is trite that i dont need to refund anyone as i was in court and plead guilty to same however the alleged client whomever they may be do not have any legal rights to a refund and this was said in court i dont need to refund anyone as i have plead guilty. If Discovery Bank does not take this lock off i will make contact with Hyllton Kallner and take it further. Surely if there was fraud other parties would be getting involved and other alleged parties would complain however transactions have not been reversed and i am not given clear answers, I have also requested my attorney take this into the courts and from what i understand as a Law Student myself there are contraventions here and i am giving Discovery Bank the oppurtunity to sort this out every individual whom i know and that is quite a bit who have Discovery Policies and Insurance Policies i will ensure they are aware what your establishment does to their own clients.