I always have customer service problems with Fedex.  How the heck did they get to be so big with the crappy way they treat customers?  I use the Internet a lot for purchases and about 60% of the time, they screwed-up and then their customer service has major difficulty fixing the problems.  I have asked for shipments to be held at the closet shipping location to my office and they ship to my home.  Another time I asked for the same thing and they held it at the regional depot instead of where I asked that it be sent.  I can go on and on about the screw-ups I have experienced with Fedex.  

But this time they really pissed me off.  I get a harassing phone calls from a collection agency that says they have been contracted by Fedex to collect an overdue bill from me in the amount of $4000+.  I have asked them for details and all I get is harassment.  So I asked Fedex for help and customer service told me to contact Fedex Revenue Services, which I did.  I told them that I am getting harassing phone calls from XYZ collection agency and the person who keeps calling is named Chris.  I also tell them that the alleged amount owed is $4000+ and the account is supposedly in my name.  So I ask that they investigate and tell me if I indeed have an overdue account in my name for this amount.  (I know I do not have such an account!).  Fedex then tells me that they cannot help me because I have not provided enough information.  WTF?  How much more information can I provide?  Do they want my height and weight?  Maybe my blood type?  Maybe I have to provide the names and birth dates of my children too?

This is why I say that Fedex really blows!