WHAT A SHOCKINGLY INCOMPETENT COMPANY
Platinum life keeps debiting my account when i have cancelled my policy.<br>  How long do i have to wait for my refund because of your incompetence. This is the second month that this has happened to me. Is this going to be a monthly thing? Please can you advise which part of cancel my policy you do not understand? I want my refund immediately and not within 10 days. I am so glad i no longer have a policy with you because i would never want to deal with you again. What you are doing is illegal and fraudulent. I did mention this last month and it happens again this month. I want this fixed immediately as this is becoming very inconvenient. I have to keep following up and bringing this to your attention. Just by this horrible experience, I can imagine the kind of customer satisfaction you'll provide.  I definitely will not recommend you'll to anyone. I am so happy to no longer be a client of Platinum Life.