Hellopeter is not effective in resolving problems...hot air
I have reviewed Telkom South Africa on a few occasions.
Each time if they respond Hellopeter gives a big green tick as if this is'mission accomplished'.
After that Telkom does NOTHING to resolve my problem.
I think Hellopeter needs to wait for the issue to be resolved before giving the company a 'green tick for' responding.
Responding means nothing. 
Dealing with the issue is the big thing.
Personally I think Hellopeter really does nothing and I cannot see the point of using it.
Sandra Shields