No customer service. DHL trying to improve its profit margins by stealing parcels.
No acknowledgment & assistance from DHL regarding my query relating to incorrect invoicing for an overseas parcel. I dealing with several ineffective agents who sound like they’re working at the beach, no one seems to know anything. Their customs invoice incorrectly uses pounds instead of dollars. Now DHL wants me to pay 2.5 times more than what the actual package is worth. What a useless inconsiderate company.