Mondo steals your money by nor cancelling debit orders
Mondo has been stealing my money for just over a year now through continually debiting my account long after I received confirmation of cancellation of my contract. I cancelled my contract within the 7 day period due to the false marketing that I was exposed to.
So I tried to sort this out telephonically a month back, and this is where I can at least report positively on the interaction that I had with Mbuso. He genuinely seemed helpful. I purposefully decided not to comment/rate my experience with Mbuso until I had seen the outcome of my discussion with him.
Well the outcome was that nothing was done. You see, its just so convenient to make money by doing nothing. Just carry on debiting accounts. You are thieves, Mondo, and you MTN, are, by association, complicit. Whether Mbuso is to be blamed in any way I cannot tell, but it would seem that the system itself is fundamentally flawed. Mbuso should at least be able to track whether illegal debit orders have been cancelled and the money refunded.
Mondo should be avoided at all costs. In hellopeter reviews you will see many positive reviews as well. Unfortunately, I am left asking whether those reviews are contrived. What's to stop anyone from Mondo asking a friend to write a positive review to sway the opinion somewhat?
Under no circumstances will I ever use Mondo again. By rights the same should apply to MTN, but it is simply the slightly lesser of evils in the telecom world.