Solutions
Team solutions
Customer Teams
Immediately identify and proactively address account risks.
Renewal Teams
Never get sideswiped on a renewal call again.
Operations & BI Teams
Delivering intelligence without logging, tagging, or model training.
Marketing Teams
Illuminate the black holes of customer feedback.
Product Teams
Consistent, trusted intelligence to create customer-driven outcomes.
Platform
Product
Consolidate
Consolidate customer usage data from every system.
Identify
Identify and predict every customer risk.
Act
Accelerate intelligence into action.
Integrations
Learn more about Sturdy Connect™.
Privacy, security, and ethics
Our comprehensive security, privacy, and ethics program.
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Stories from our customer obsessed customers.[Free Retention Audit
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# You can’t solve what you can’t see
Rely on Sturdy as your customer warning system—analyzing every customer conversation to identify and act on risks before it’s too late.
!!!!!!!!!!!!!!!!!!!!Consolidate Customer SilosIdentify Trends and RisksAct Proactively Every Time!!!
## It’s humanly impossible to act on every issue that harms your customers
### Revenue protection
Many problems aren’t obvious to your team, discovered only after a customer cancels
### Hidden problems
Issues often land in the wrong inbox (where they’re read once and perish)
### Siloed information
Info gets siloed across your org, and staff turnover deletes a chunk of intelligence
## Here’s how we sound the alarm
Conversation Insights
### We scan all customer conversations
Sturdy connects to every customer communication tool, giving you faster access to critical conversations overlooked by employees.
Root Cause Analysis
### Uncover the root causes of critical customer risks
Ask questions about the risks that matter most with Sturdy’s deeply customizable AI. Create your own models instantly — without a data engineer.
Pattern Detection
### Discover the patterns that are harming your business
Sturdy’s dashboards reveal which operational, employee and customer behaviors produce a negative impact, so you can make changes that matter.
Risk Alerts
### We alert you when accounts are at risk
Sturdy’s AI identifies key signals in customer messages, flags issues, and quickly reveals the truth about what your customers are thinking.
## Trust Sturdy to tell your teams exactly what they need to know
!!100X customer data!0 data engineers required!Access all customer systems via 1 API
Operations and BI Teams
Use customer feedback to predict behavior and drive improvements across the org.Learn More!!Boost customer satisfaction!Predict customer risks!Never manually log again
Refine processes and develop targeted training for service agents.Learn More!!Never manually log data again!Customer insights drive product development!Update JIRA automatically with all product risks
Inform product development and improve user experience.Learn More!!Summarize account experience in seconds!Automatic budget issue recognition!Predict renewal risks
Increase customer retention and overall satisfaction.Learn More!!Automate case study collection!Power your product marketing!100% data driven promotions
Understand how your promotions and packaging affect your customers.Learn More
## Sturdy ensures that nothing goes unnoticed, so the right team members can act in time
### 100%
retention of 100+ segment base maintained
Learn More!
### 30%
month-over-month retention improvement achieved in six weeks
of customer base accessed by bypassing employee feedback
Learn More
## Easy integration with the best apps in just a couple of clicks
Zoom
Open AI
Jira
Tableau
Slack
Outlook
ServiceNow
HubSpot
Salesforce
Snowflake
Zendesk
Gmail
Gong
Gainsight
OpenAI
### "If we had these Signals in the past, we would have already prevented several cancellations this year."
Lisa Sowerby
VP of Client Delivery at PuzzleHR
### "Year to date, we haven’t lost any clients in our 100+ segment base, and a big part of that is having our hand on the pulse with Sturdy."
Josh Soroko
VP of Operations at MP
### "We discovered that one of our product lines was responsible for 84% of our customer confusion and dissatisfaction."
Brian Strock
Global Process Owner at Laerdal
### "It took less than six weeks to see month-over-month retention improve by 30%."
Tony Delmercado
President @ Hawke Media
## Get in touch
Your NamePhone number Work Email \*How can we help?Thanks for your message. We'll be in touch soon, usually within 48 hours.Oops! Something went wrong while submitting the form. Try again or feel free to email us.
## FAQs
Feel free to reach out — our team is here and happy to help.
Contact UsWhat is Sturdy?
Sturdy is the world’s first early warning system for your business—analyzing every customer conversation to identify risks before it’s too late. The truth is that it’s humanly impossible to catch every issue that harms your business. Sturdy was built to ensure nothing goes unnoticed so the right team members can act in time.
What kind of company is Sturdy best suited for?
Sturdy is ideal for B2B companies. Our customers vary by industry, with a concentration of success stories in marketing services, business services, SaaS, and medical device manufacturing. Companies of all sizes use Sturdy, from scale-ups to multi-national enterprises.
What teams at my company benefit from Sturdy?
From C-suite executives and product leaders to services and marketing teams, Sturdy delivers insights at scale derived from the everyday conversations that everyone in your business has with your customers.
What challenges does Sturdy address?
Sturdy uncovers hidden patterns and root causes of business risks. It helps resolve issues that teams may miss, such as misrouted data, unnoticed problems, or siloed information, providing critical insights to act on.
I’m worried about privacy and compliance. Can I still use Sturdy?
Sturdy anonymizes and redacts all PII to ensure you deliver the privacy and protection your customers deserve. It also provides peace of mind in remaining 100% compliant with GDPR and other privacy regulations.
Do I need a bunch of data and AI resources to use Sturdy?
No! Sturdy is like having a 30-person data team that collects, cleans, merges, analyzes, and classifies your data. The platform has everything you need to start using the power of AI to reimagine products, tune processes, and build better relationships with your customers this week. Getting started takes a few days and requires less than an hour from your IT resources.
This sounds interesting, but I don’t know if our data is ready - it’s a mess.
You’re in good company. Virtually no one’s data is in good shape. And here’s the thing: we deal with the messiest of all your data sources, the unstructured text-based data sitting in inboxes, cases, and more call transcripts. We are in the business of dealing with messy data.
## How many customers will you have to lose before you try Sturdy?
!!!
!!!!
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