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Daily, hotels experience a steady stream of post-booking, pre-arrival requests. Entertaining these guest requests can actually represent the majority of...
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Hotel Upselling Technology Leader Launches Front Desk Upselling Application ORLANDO, FLORIDA – November 5, 2024 – ROOMDEX, the sole provider...
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## We love helping ourhotels succeed.
Our toolset is technology innovation. We leverage hotel operational and software experience from leadership roles at companies such as MICROS (now Oracle Hospitality), Nor1, Duetto, StayNTouch and Shiji. It is this track record that separates us from the competition. We are committed to using our technological edge to help you exceed your commercial goals and deliver the best guest experience.
## Leadership
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#### Emily Jesse
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#### Mohammed Malik
Chief Information Officer, WebBeds
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#### Daryl Lee
CEO, WebBeds
#### John Guscic
Managing Director, WebBeds Limited
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# Newsroom
Press Release
### ROOMDEX RELEASES FRONT DESK ACCELERATOR
November 5, 2024
### ROOMDEX and DerbySoft Announce Partnership and Special Combined Pricing
January 9, 2024
### DayBlink and ROOMDEX Announce Partnership to Drive Revenue for Hotels through Inventory Merchandising Innovations
September 19, 2023
### ROOMDEX Announces 2-Way Integration with Infor HMS
August 30, 2023
### ROOMDEX ANNOUNCES API PRODUCT SUITE
August 1, 2023
### ROOMDEX selected by Curator Hotel & Resort Collection as the Preferred Partner for Upselling Solutions
June 21, 2023
Media Coverage
### ROOMDEX ABS Performance Data Reveal Improved Hotel Upselling Revenue
May 16, 2023
### ROOMDEX RELEASES ABS (ATTRIBUTE-BASED SELLING)
March 6, 2023
### ROOMDEX, A HOTEL UPSELL INNOVATOR, PARTNERS WITH BRIDGETON
June 3, 2022
# 
# ROOMDEX RELEASES FRONT DESK ACCELERATOR
**Hotel Upselling Technology Leader Launches Front Desk Upselling Application**
ORLANDO, FLORIDA – November 5, 2024 – ROOMDEX, the sole provider of attribute-based upselling for hotels, has announced the release of ROOMDEX Front Desk Accelerator. The companion application puts the power of Attribute-based Upselling (ABS) into the hands of front desk hotel staff.
Traditional front desk upselling has been challenged by the lack of personalized recommendations, no dynamic pricing, low staff motivation to sell, and the guest’s urgency to get to their room quickly. ROOMDEX Front Desk Accelerator solves these four issues:
* **Personalization**: Staff members are presented with an array of offers that are personalized to each guest.
* **Dynamic Pricing**: Upgrade and Special Offer prices are dynamically set up-to-the-minute based on availability and demand, so each sales maximizes incremental revenue.
* **Easier Sales Conversation**: The upsell process changes from a sales pitch to an easy conversation about unique room features that the guest might enjoy (e.g. “Would you be interested in an upgrade to a city view?”).
* **Speed of Use**: The entire process requires only three clicks to review, select and apply to the guest folio.
ROOMDEX is an automated upselling solution noted for being the hotel industry’s sole provider of data-proven ABS (Attribute-based Selling) for upselling. ABS means selling or awarding individual, immutable room features such as a balcony, a view, a room on a high floor, etc. ROOMDEX ABS dynamically prices individual room attributes based on availability, persona, and other attribute pairings. With ABS, guests choose the room features they want for a more personalized experience.
“Upgrades and special offers are an important part of the service culture of a hotel,” said James Phillips, President of WebBeds Americas, parent of ROOMDEX. “Front Desk Accelerator was designed to make upselling to a guest not only easier, but also to improve the service experience. Plus, staff who work in hotels with upselling incentives should see a lift in commissions from the ABS options and dynamic pricing.”
**———–**
**About ROOMDEX**
ROOMDEX is the technology leader in the hotel upselling software space. Its hotel upsell software automates, monetizes and ultimately simplifies the hotel room upgrade process by putting the power of choice in the hotel guest’s hands.
ROOMDEX Upsell Automation uses hotel reservations, guest data and its proprietary True AvailabilityTM and Dynamic Pricing algorithms to deliver personalized digital offers, greatly enhancing the guest experience. The hotel upsell tool relieves hoteliers of the labor time required by other upselling solutions while delivering high-margin revenue and a substantial ROI.
ROOMDEX is now the exclusive provider of ABS Upselling. Attribute-based selling re-imagines hotel inventory merchandising, delivering unique and improved guest satisfaction and increased hotel revenue.
Since its founding in the spring of 2020, ROOMDEX has signed hundreds of hotels across North America, Europe and Asia Pacific.
Twitter: @ROOMDEX
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### ROOMDEX, A HOTEL UPSELL INNOVATOR, PARTNERS WITH THE ZETTER HOTELS & CO
April 18, 2022
### ROOMDEX, A HOTEL UPSELL INNOVATOR, PARTNERS WITH VALENCIA HOTEL GROUP
March 8, 2022
### ROOMDEX RECEIVES USD 10M STRATEGIC INVESTMENT FROM WEBJET LIMITED
February 16, 2022
### ROOMDEX TO BRING THE CEDAR COURT HOTEL COLLECTION ONTO AUTOMATED UPSELLING PLATFORM
January 18, 2022
### ROOMDEX EXPANDS PARTNERSHIP WITH SPRINGBOARD HOSPITALITY
December 9, 2021
### ROOMDEX ANNOUNCES 2-WAY INTEGRATION WITH ORACLE’S OPERA CLOUD PMS
November 18, 2021
### ROOMDEX PARTNERS WITH GUESTEYES TO EXPAND REACH INTO LATIN AMERICA
October 19, 2021
### ROOMDEX PARTNERS WITH CADD EMIRATES TO EXPAND GLOBAL REACH
September 29, 2021
### ROOMDEX ANNOUNCES NEW AUTOMATED GUEST SERVICES
September 28, 2021
# ROOMDEX and DerbySoft Announce Partnership and Special Combined Pricing
ORLANDO, FLORIDA and DALLAS, TEXAS – JANUARY 9, 2024 – ROOMDEX, the sole provider of attribute-based upselling for hotels, has announced a strategic partnership with DerbySoft.
The arrangement is the latest collaboration between DerbySoft and WebBeds (the parent company of ROOMDEX), who are working together on hotel solutions that reduce the cost of distribution and drive incremental revenue through inventory merchandising innovation.
DerbySoft is a global technology company that has connected Suppliers with Distributors since 2002 and currently offers a variety of solutions for the hospitality and travel industries. Property Connector is a single platform to connect to all distribution and digital marketing Partners. It is a one-stop management of and fast access to 500+ distribution channels worldwide, including property websites, OTAs, GDS, TMCs, Metasearch, Wholesalers, and Social
Media platforms. Property Connector supports properties of all sizes, delivering real-time availability, rates, and inventory (ARI) efficiently through automated and seamless connections with partners.
“We are excited to be able to collaborate with WebBeds and ROOMDEX on this initiative,” said Duane Overgaard, President of Connectivity and Senior Vice-President for DerbySoft. “Properties are looking to ensure the smoothest guest experience from reservation to checkout while still improving margins in an increasingly competitive marketplace. This package opportunity checks both boxes by delivering the top tier technology in each product’s respective class.”
“Today’s hotels are looking for new ideas to drive new business,” said James Phillips, President of WebBeds Americas. “The solution lies in technologies that move and merchandise inventory in new ways. The partnership with DerbySoft promises to be a big winner for hotel executives looking for a competitive edge.”
ROOMDEX leverages hotel operational and software experience gained by our team members while in leadership roles at companies such as MICROS (now Oracle Hospitality), Nor1, Duetto, StayNTouch and Shiji to develop our innovations in hotel automation, dynamic pricing, operational availability, and attribute-based selling. Since its founding in the spring of 2020, ROOMDEX has signed hundreds of hotels across North America, Europe and Asia Pacific.
**About DerbySoft**
DerbySoft’s mission is to make the travel business easier through industry-leading technology that empowers travel industry services. The company supports technology for Connectivity Services at the CRS and PMS levels, Marketing Services that use machine learning and rich data to drive high-performing marketing campaigns, and a Content platform that collects, manages, and distributes quality hotel content with many more industry-leading technology services coming soon.
DerbySoft’s technology empowers the travel industry around the globe. Headquartered in Dallas, Texas, USA, DerbySoft serves partners in 197 countries around the world. To learn more about the company’s services and how to work with DerbySoft, visit DerbySoft.com.
# DayBlink and ROOMDEX Announce Partnership to Drive Revenue for Hotels through Inventory Merchandising Innovations
Bethesda, MD – September 19, 2023 – DayBlink GPO is excited to announce the strategic partnership with ROOMDEX, naming the hotel technology innovator a preferred provider of automated upselling solutions. This collaboration enables the delivery of automation solutions that will significantly enhance the guest experience and revenue potential for hotels worldwide. Hotels now can gain access to a range of enhanced features and benefits, ultimately driving higher profitability and improved guest loyalty.
ROOMDEX is the hotel industry’s sole provider of data-proven ABS (Attribute-based Selling) for upselling. Automated upselling using ABS means selling or awarding individual, immutable room features such a balcony, a view, a room on a high floor, etc. ROOMDEX ABS can automatically price individual room attributes based on demand, availability, persona, and other attribute pairings. With ABS, guests choose the room features they want for a more personalized experience.
Independent luxury hotels can leverage technology to offer personalized upsell offers to their guests or fulfill upgrades to their VIP guests, creating an unparalleled level of tailored service. ROOMDEX hotels that have switched to ABS Upselling have seen a 21% increase in YoY upselling revenue.
As DayBlink GPO continues to curate a holistic platform of luxury-aligned service providers, our team is excited to roll out a new category of dynamic upsells to our consortium of 5-star luxury hoteliers worldwide.
“Independent luxury hotels are notable for their distinctive and unique room features,” said Michael Wong, Founder & CEO at DayBlink GPO. “When reviewing the ROOMDEX platform, it was clear that ABS provides a merchandising vehicle to elevate and generate value from the assets in which hotels have invested so much. Plus, the shopping interface provides luxury guests a new way to personalize their stay in a meaningful way.”
“We are excited to be collaborating with DayBlink GPO on this offering,” said Jos Schaap, CEO & Founder of ROOMDEX. “The luxury guest wants a guaranteed and unique experience delivered as soon as possible. With ROOMDEX Automation tools, hotels can now provide this level of service even prior to arrival.”
ROOMDEX Upsell Automation uses hotel reservation, guest data and its proprietary True AvailabilityTM and Dynamic Pricing algorithms to deliver personalized digital offers, greatly enhancing the guest experience. The hotel upsell tool relieves hoteliers of the labor time required by other upselling solutions while delivering high margin revenue and a substantial ROI.
ROOMDEX is now the exclusive provider of ABS Upselling. Attribute-based selling re-imagines hotel inventory merchandising, delivering a unique and improved guest satisfaction and increased hotel revenue.
ROOMDEX leverages hotel operational and software experience gained by our team members while in leadership roles at companies such as MICROS (now Oracle Hospitality), Nor1, Duetto, StayNTouch and Shiji to develop our innovations in hotel automation, dynamic pricing, operational availability, and attribute-based selling. Since founding in spring of 2020, ROOMDEX has signed hundreds of hotels across North America, Europe and Asia Pacific.
**About DayBlink GPO**
DayBlink GPO is a strategic sourcing provider for independently owned and operated luxury hotels in the hospitality sector. DayBlink GPO combines years of expertise to help members improve their bottom line and performance efficiency. As an ambassador on behalf of hoteliers, DayBlink GPO negotiates superior agreements with multinational companies across major hotel spend categories by leveraging billions of dollars in member purchasing power. These deals bring instant value, create cost savings, and deliver efficiencies at little to no added effort for our members. For more information, visit 
Instagram: @DayBlinkGPO
LinkedIn: <