Useless customer service
<p>So today we went to Flight Centre, Menlyn, with good intentions to book our 2 week holiday.</p>
<p>We were about 5th in the queue. With only 2 staff members present. Eventually at about 30 minutes into our waiting time, 2 couples before us decided to leave as this just became ridiculous.</p>
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<p>The last straw was when a lady came in, marched to an unstaffed counter picked up some documents said its her receipt but not her tickets, this whilst both staff members are busy with costumers, by this time we have been hanging around for about 45min.</p>
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<p>One of the staff members excused herself from the customer she should be helping who I might add was all ready in the queue when we got to this branch to assist the client who literally just walked in.</p>
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<p>Needless to say we left.</p>
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<p>I will NEVER go back to a flight centre and I will NEVER recommended them to any one.</p>
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<p>Everybody is waiting to be assisted what makes one costumer more important????</p>
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<p>And might I just add ... who decided that a travel agency will only have 2 staff members present firstly on n weekeend and secondly on the 1st weekend of the month??</p>
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