DO NOT BOOK FLIGHTS THROUGH FLIGHT CENTRE
I booked a return flight to Cape Town via flight centre. I arrived at the airport as per the time written on the ticket by flight centre. I was then deemed late because I had to check in at a specific time prior to departure, granted there was oversight on my part for not checking in earlier. I then went to flysafair at the airport to change times, they tried but were blocked by flight centre and informed me the only other option was to purchase a new ticket all together. Upon calling flight centre they informed me they have tried to call flysafairs call centre and their call centre informed them that they the ticket has to be changed at the airport. I then put flight center people on loud speaker with with flysafair. Flysafair people repeated the earlier statement to the flight centre lady, who then suddenly changed her story to the same. She clearly was trying to mislead me at the top of the conversation and didn’t want to disclose to me that flight centre blocks the air carrier from changing the flight times on their side, which flysafair was more then willing to do. The point is DO NOT BOOK YOUR FLIGHTS WITH FLIGHT CENTRE PERIOD!!! You go through unnecessary hell!!! The air carrier was willing to change the flight time for me free!!!! But was blocked by flight centre!!!! And I still don’t know why!!!