Cancellation process a pain
Useless customer service, I have been a cartrack customer for close to 3 years until their contract expired February last year, l then told them to cancel the service and ever since l have just been ignoring the debit orders until l realised that l am now being bullied into paying for a service that l dont want, l started reversing their debit orders and telling them that l cancelled your service over the phone and they still phoning me. I have sent them emails and spoken to their representatives that they must cancel my service since December already and it feels like you are talking to a wall, they typical useless unhelpful call centre agents who have got no clue of what tru customer service is all about. If l tell you to cancel make sure that you update on your system and put a NOTE in your comments section. Now they want to bully me into paying when its their fault, they didnt cancel and l now must pay for their incompetent customers.

Useless customer service, awfulllllllllllllllllllllllllllllllllllll