RUNNING OUT OF PATIENCE
<p>REFERENCE NO 143CNK070316 - very slow internet speed - complaint logged in 07/03/2016. First issue -&nbsp; technician just pitches up at my gate without the courtesy of a confirmation call. When he did pitch and found no one at home, then he would go to the exchange and create a new port and line. This only resolves the problem temporarily. Then i would get an SMS telling me the problem has been resolved. This happened on 3 occasions over a period of a MONTH in March. This carried on through April where the problem was supposedly escalated to another division. Finally i get a technician come to my house on 26th April 2016 and tried his utmost to resolve the issue. When he left the speed was very good but i did tell him that it would go back to its troublesome way. He gave me his cell no for me to contact him if it did go back. I sent him a watsap barely 3 hours later with a oic of my speed test at 0.49Mbts. He said he will forward to a specialist. I sent him a message on the 1st May 2016 to enquire on progress. he told me that i am far from the exchange and to report it again. There are hundreds of people around my home who have ADSL through Telkom. If my upload speed is fine surely the distance to the exchange should not be an issue. Is Telkom really serious about playing in this space. Surely this issue should have been resolved by now. As i said this is going on from 07/03/2016, so please do&nbsp; not bill me for this service.</p>