offer for netflix from telkom
I recently upgraded my internet with telkom who said due to my loyalty (6 July) they were offering me 3 month subscription with netflix and gave me the information to retrieve this offer.  I tried endlessly but it always said there was a problem. I have contacted telkom numerous times telephonically and online. I was given a new number to fill in. This did not work.  I again contacted them online on Monday and the automatic response says they will respond within 48 hours.  They have not responded and I received an email from my response to say that the mailbox was full.  Why do they offer me a gift which I cannot retrieve??????