BONITAS - DO NOT EVER SIGN UP. Try another medical aid (NOT Discovery either)
There should be 0 stars! USELESS!! DO NOT EVER SIGN UP! I sent them an invoice for a claim and they close the query by asking for information that is already on the invoice. I replied telling them where on the invoice to find the info (yes, step by step guide to reading an invoice). Now i'm just ignored. Its the usual procedure with EVERY claim: 
1. Keep asking for more documents until there's nothing more that you can possibly provide.
2. Then ask for information that you already sent and make you send it again.
3. Then ask for information that IS ALREADY on the documents sent.
4. Once the above is repeated, they IGNORE you.
It appears to be a strategy to avoid payments.