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# Call Tracking Software
  Call Tracking Software
# **Call tracking Software** to Let you choose the relevant audience
Now Track your callers, collect their relevant data and improve the productivity of your contact center.
* Call Tracking Software
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#### Level and location **controls guarantee** the right people have the right visibility - always.
For every small business, it is important to make sure that their data is safe as well as their campaign is going in the right direction. With a Call tracking software, marketers can attribute offline phone call conversions to the marketing source that drive them. **Sip2Dial** provides best call tracking software to its clients across the world. Now beat your competitors and fly high with the advanced features of our call tracking software.
### What is call tracking software?
Call tracking software utilizes the technology to measure the number and quality of leads generated by all the channels in the advertising campaign both online and offline. Call tracking software records data about incoming calls and sometimes conversations as well.
A call tracking software works simply by allowing you to assign unique phone numbers or web codes to online and offline marketing campaigns. The responses are tracked and, alongside other data culled from your CRM system, assessed according to key metrics, such as leading call drivers and top conversion venues.
#### Why do you need call **tracking** software?
 Call tracking software enables you to determine the organic traffic on your landing page. If you have multiple pages, you can know which page is generating calls to your contact center business.
Call tracking software can help you in Pay per Click campaigns as well. You can check which keyword works well for your campaign with it.
Using call tracking software you can easily boost the productivity of your digital advertising campaigns. You can see which display ads are performing well by using different phone numbers.
Call tracking software helps users to listen to the calls of their customers and allows them to view the insights of your sales that can make your organization to handle the inbound calls well.
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#### Key Features of Our Call Tracking Software
#### Call Recording
Sip2Dial enables call centers to record calls with high quality and clarity. The call recording feature of Sip2Dial helps users to manually determine relevant calls that qualify for leads. It may help in to improve the agent training program.
#### Mobile Integration
Our call tracking software is mobile friendly and specially designed to support different types of operating system. You can easily operate it from your mobile phone and manage your call center conveniently.
#### Caller Profiles
Our call tracking software possesses a user-friendly call log managing interface. You can math every call you receive with your database and know the details of your customer such as gender, income, education, age, etc.
#### Call Scoring
The call scoring feature of our call tracking software utilizes certain algorithms to help you detect buying intent and flag calls. Call scoring can help call centers to improve their agent script compliance and inbound call quality.
#### Benefits of our call tracking software
## Here are the advantages of our call tracking software.
With our call tracking software, the digital and offline marketing area of yours can easily be monitored. You can know which areas of your campaign need improvement.
### Mobile Friendly
As Smartphones have changed buyer's conduct, as it were, it has obfuscated up the acknowledged thought that web
promotions prompt snaps and online transformation, on the grounds that with smartphones, the transformation could,
in any case, be via telephone. The entire thing is about you and your business that you need to make develop. When
you set up our call tracking software, you can screen telephone calls activated by online promotions and made
through smartphones. As you are maintaining a private venture this will give you important knowledge on how
interconnected your advertising channels are.
### Pass Geographical Hurdles
Effective independent ventures dependably anticipate extending their organization. However, you should know about new and undiscovered markets to develop your business. With our call tracking software, you can break down the potential in undiscovered regions and center your promoting endeavors to enter those regions. Our Call tracking empowers you to know the geological information about the general population who are calling your organization. By following this information, you will effectively come to know the particular zones from where you are accepting a substantial pool of calls and point your future promoting efforts there.
### Affordable
The cost will be an imperative factor to consider when your battle estimated increments and ring volumes pick.
Independent companies are continually chasing for approaches to lessen their expenses. Keeping the costs low will
unquestionably help them in gaining a benefit. Our call tracking software is cost-effective and can be utilized
locally and shared effectively making it an extremely moderate arrangement that creates quality results.
### Deep Analysis
Our Call Tracking software will cover you on all the essential investigation like guest id, call time and date, guest
area, call source, call length and guest points of interest. With its capacity to record the calls, you can
distinguish whether your staffs are making a decent showing with regards to in managing clients and expanding
deals changes. You can likewise pinpoint the regions which require change. Get following can end up being a viable
preparing instrument for your group to influence them to exceed expectations with client benefit through a telephone.
### Customizable
Each business is distinctive in the way it utilizes information. Since you are beginning with a small business you require greater adaptability. How you need to utilize our Call Tracking software for your business might just vary from how others do. For instance, in the event that you need to trigger a specific continuous activity for your business agents when a call comes in and that is not offered ready-made, it ought to be workable for you to fabricate it over the specialist co-op's API. The capacity to alter the application assumes an essential part by the way you make great utilization of the bits of knowledge created.
### **Need Help?** Call Us 24/7:
#### India Flag - Sip2Dial  +91-7008220621, +91172-5007345
#### USA Flag - Sip2Dia  +91 674-6655199
Sip2Dial is a product of:
##### Our USA Office
5042 Wilshire Blvd #34031 Los Angeles, CA 90036 USA
##### Our Mohali Office
A 45 Quark Media Building Phase 8B
 Industrial Area, Mohali, Pin Code - 160071 India
##### Our Odisha Office
Unit No – 224 DLF Cybercity ,Patia, Bhubaneswar, Pin Code - 751016 India
#### Product
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#### Get to Know Us
#### Site Links
#### Follow Us
* !  info@sip2dial.com
* muntycse
© Copyright 2015-18 Sip2Dial Inc. All Rights Reserved
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# Call Center Software
  Call Center Software
# **Best Call center software** to make everything perfect in your contact center.
Using Sip2Dial you can easily track, manage and organize the call flow of your call center and enhance the performance of your agents.
* Call Center Software
Sip2Dial offers reliable call center software for any business to win more customers and deliver better customer service at lower cost. The beautifully crafted user interface of our call center software allows you to manage calls, emails and digital channels with a single click. Our call center software is intended to be anything but easy to-utilize, open and adaptable on the grounds that there are different types of industries across the globe.
# Our Call center management software let you manage your customers, organize your business and be a standout
Your contact center agents can manage all active cases with the call center software from us. With the Communities device, clients can help themselves as well as other people with self-benefit abilities. Extra Service Cloud abilities incorporate a Knowledge module, where the two specialists and clients alike can look for the appropriate responses they require.
### What is call center software?
A Call center software can be defined as a software system that is intended to run a call center. It helps call centers to manage their database, caller’s queries, requests and send promotional messages or multimedia messages to their target audience. Hence it is also called as call center management software. There are different types of call center software and many call center management software providers are there across the globe.
It is a crucial thing for a call center business to choose the right call center software as per it's needed. Needs can also be different as some provide only inbound call facility, some outbound while many are there to run blended call centers.
As a leading call center software providing company we will let you know about some basic yet crucial call center management software and how they can help your call center. It depends upon you to read, understand and choose wisely the right ones for your contact center.
#### Inbound
* Automatic Call Distributor (ACD)
* Skills-Based Routing
* Customized Call Queues
* Multi Level IVR
#### Outbound
* Predictive Dialer
* Click to Dial
* Call back schedule
* Local number option
# Call Center Software Features to Help Your Business
Our call center software features are robust, flexible and designed to help small and start-up ventures.
#### Management
* Multiple campaign management
* Historical reporting
* Agent performance dashboard
* Business Tools Integration
#### Basic
* Voicemail
* Call recording
* Do not disturb
* Call conferencing
#### How Sip2Dial **Streamlines Your** Call Center Business
### Fast setup
You don’t need big machines or space. Just sign up with Sip2Dial and you are ready to set up your own call center.
### Smart Function
You don’t need a dedicated team or a specialist. Sip2Dial allows you to manage your call flows virtually.
### Adaptable
Now Increase or decrease the number of calls without hassles. Sip2Dial helps you organize & manage your agents.
You don’t need to buy costly hardware or set up expensive infrastructure. Sip2Dial can turn your computer/mobile into a virtual call hub.
#### Call Center Software Types
##### Most frequent questions and answers
Voice Broadcasting Software ?
A voice broadcasting software allows you to use your mobile number as a customized caller ID, improve your client engagement rate and presence of your brand, send personalized messages to prompt your customers to show their interests on your products by pressing a specific button.
Call Tracking Software ?
A call tracking software is a type of call center management software that allows a user to track calls back from its webpage to on the web and mobile sources. It provides a unique custom URL tag that permits to show telephone numbers.
Text Messaging Software ?
A text messaging software Permits non-developers to make virtually any type of text messaging workflow. It Streamlines instant messages by sending particular messages to subscriber segments. Track subscriber patterns and outwardly show the information with responsive subscriber graphing tools.
Dialer ?
There are three types of dialer software while we majorly consider predictive and progressive dialer. So overall you can say, a dialer is a kind of call center management software that gives a call center the predicting ability about the callers. It can help you dial a list of phone numbers at once. It reduces the possibility of unanswered calls when no agents are available. The dialer software is one of the advanced software to manage contact centers which is yet to be developed to the highest level after the implementation of AI( Artificial Intelligence).
Automatic Call Distributor (ACD) ?
Automatic call distributor(ACD) is a type of call center management software that ACD helps a contact center to manage the call flow of the center. It can help route calls to the appropriate or skilled agent at your contact center. With ACD, customers can get the right information as well as agents will enhance their training program.
Computer Telephony Integration ?
It is a type of call center software, that allows you to connect your telephone networks to your computer. This system can function in both ways like desktop ways and server ways. The integration of the telephone network with a computer can allow call centers to manage their business flawlessly. It is considered as one of the best call center management software to eradicate traditional ways of call center management and encourage advanced methodologies.
Interactive Voice Response (IVR) ?
Interactive voice response is a type of call center management software that helps customers or callers to route their calls to the appropriate agent. It let the user follow the instructions that are preloaded and choose the right button to speak with the right agent from a specific department. For example- If a customer has to deactivate his service, he dials a toll-free number which instructs him to press a particular button to go to the deactivation department. This not only helps the consumer to get benefitted but also builds a strong trust-bridge between the agent and the customers.
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