REFUSAL TO CANCEL POLICY
This Insurance Company refuses to cancel my insurance with them despite me having a) verbally requesting a cancelation twice- the consultants do not even listen to me and doesn't even give me chance to talk and surprise surprise no record of such conversations can be found b) sending a written request by e-mail on their website - no response (apart from acknowledgement of receipt so I have proof they HAVE received my request). So it continues to deduct debit orders and costs my money for a service which has been CANCELLED. <br> <br> This organisation is using pressure marketing techniques and is a disgrace to the life insurance industry & one of the reasons I decided to cancel my policy in the first place. A complaint to the Long Term Insurance Ombudsman has also been submitted.  <br> <br> See the list of complaints on Hello Peter on exactly the same type of issues for exactly the same company - so this is modus operandi for them. <br> <br> 