Shocking service!!
It is highly frustrating to have to turn to this platform to have a simple request resolved. I have sent my termination of membership to Bonitas on the 29th July!!! To this date, I have not received confirmation. Your staff are clearly trained to make empty promises, I was promised iin early that my request was being processed and that I will receive confirmation of termination in August - nothing received and Bonitas is just silent - absolutely shocking! I want feedback that my membership is terminated from end August!!!!!