disorganized and lazy
Shocking service!!!! A parcel was detained by SAPS and after this parcel was released on Tuesday, no one has collected this. Tomas (surname unknown) has confrimed that he received the confirmation to collect but has not done so, a week later. On one seems to know what the other is doing. I have spent over 2.5hrs on the phone trying to sort out this mess. On friday I was told with cer*****y that the parcel would be collected and sent to the destination for delivery today, but the parcel is still on hold and nothing has been done. This parcel was collected on June 25th. So much for express service!!!