POOR SERVICE RE ADMISSION - BONITAS MEDICAL FUND TO BE HELD RESPONSIBLE
FOR A MEDICAL AID WE PAY MONTHLY FOR AND NOT GETTING SERVICE WHEN NEEDED. PATHETIC!!!!!!!
My granddaughter needs to under go spinal surgery as she is in a lot of pain and has an incomplete drop foot and the inability to walk on her right leg and also losing bladder control with partial incontinence. MRI Shows  a massive intervertebral herniation with severe and critical stenosis of the lumbar spinal canal. If the disc is not removed urgently, my granddaughter could potentially suffer from permanent bladder control loss and a permanent drop foot. As per the neurosurgeon this is considered a PMB condition BUT YOU AS THE SCHEME IS SAYING NO ITS NOT A PMB CONDITION. I NEED FEEDBACK AS SOON AS POSSIBLE AS I AM SITTING IN THE ROOMS WAITING FOR MY GRANDCHILD TO BE ADMITTED. IF MY GRANDCHILD SUFFERS FROM THE DECISION THE SCHEME IS MAKING BONITAS MEDICAL FUND WILL BE HELD RESPONSIBLE AND LIABLE FOR ANY NEUROLOGICAL DAMAGE. 

KIND REGARDS
ANNA HANEKOM
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