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# Get more from your Microsoft Cloud
# Get more from Copilot Teams SharePoint Power Platform Azure Viva Fabric
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#### consulting process
Core Competencies
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Support and empower our workforce and enhance their digital workplace through engaging internets.
Protect your important data and reduce the risk of cyberincidents.
Learn and prepare to harness generative AI to augment our human potential.
Augmenting our capability to analyze, visualize, and act on an ever-growing amount of business data and content.
Standardize and streamline processes to achieve consistency and efficiency.
Creating cloud solutions that improve how we get work done.
## Maximize your Microsoft 365 & Azure ROI
Unlock efficiency and productivity
Collaborate securely
Give your people a modern workplace experience
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## **How We Serve You**
# Consulting
* Technical Consulting & Best Practices
* Design Workshops & Strategic Roadmaps
* Change Management & Adoption
# Managed Services
* Microsoft 365 & Azure Administration
* Application Maintenance
* User Adoption Support
# Projects
* Technical Assessments
* Pilots & Prototypes
* Technical Engineering & Development
# Licensing
* Microsoft 365 & Azure Budget Optimization
* Discounted Microsoft 365 Licensing
* Azure Services Planning & Management
KickApper is a tool for rapid application development: create, test and deploy your line of business apps in a fraction of the time.
What people are saying
## "Total Solutions is committed to the success of your project 110%. They bring depth of experience and broad expertise to the project."
Digital Strategy Manager from a regional hospital in West Virginia
## "Total Solutions excels in two key areas: gaining the trust and confidence of the project team so they become an extension of our team; and also really prioritizing the end user experience."
## "Total Solutions took us through the process of collecting requirements, prioritization and development. The adoption of our SharePoint Intranet was well received by the business and quickly has become a mission critical resource for all users. Total Solutions has come through for me, once again. I highly recommend them to any business that is serious about a proper SharePoint solution.”
CTO from a Michigan Based Furniture Retailer
## "The TRAKiT 2 application is the culmination of Total Solutions effort to design and develop SRG's vision. TRAKiT 2 is closely integrated with SRG’s team management and strategic direction - it's now displayed on screens across kiosks at the organization's global offices."
Global Program Process Director at SRG Global
# We’re Here to Help
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#### Office
677 W Canfield St
Detroit, Michigan
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#### Hours
Monday – Friday:
8:00AM – 5:00PM EST
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#### Call Us
(888) 682-5765
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Total Solutions Inc. ©
# Need to improve your Microsoft Cloud Experience?
Total Solutions is a Michigan based IT consulting company with a global customer base. We're passionate about helping businesses maximize technology.  
#### Give Us A Call
810-626-1316
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#### Address
Total Solutions Inc.
Detroit, MI 48201
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### Total Solutions‘ Stories System is a design, development, and feedback cycle that emphasizes participatory design, a cadence of iterative activity, and frequent engagement with key technology users.
#### Strategic Design
We collaborate closely with people and teams to understand who they are and what drives success for them. Using a variety of design tactics, Total Solutions empowers your organization by guiding stakeholders to design systems that work for them.
#### Technical Assessment
Our technical teams know the risks associated with investing in the digital transformation of your business and want to make sure you do as well. During a Total Solutions technical assessment, we consult you on your current system state, potential technologies for future optimizations, and options given budget and/or time constraints.
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#### Open Prototype
When creating new technologies and systems to support your organization, it’s difficult to plan abstract systems. We create visual representations, process and architecture documentation, or prototype applications to better inform before making large technology investments. This allows us to fail fast and increase your ROI.
#### Refined Backlog
Throughout an agile project with Total Solutions, we work with your team to define, capture and prioritize requests and ideas. This ensures we’re always focusing on critical features or functionality that offer you the most value.
#### Iterative Development
We use proven agile methods to develop and deliver quality technology solutions. These methods enable us to provide you with the highest value software, reduce development risk, and continuously apply new knowledge.
#### Expert Guide
Through documentation and technical guidance, our consultants will help you support your solutions to drive user adoption and enable growth.
#### Support
Total Solutions seeks to build lasting relationships with our clients and be there when you need us. Whether you need help on an urgent issue or want on-going assistance in planning for the future, we have many options to fit your needs.
## prepare for digital transformation
Contact us today and see how our STORIES System can transform your digital business.
# Agile Development
## Digital transformation is an art, not a science…
Total Solutions knows that it is important to be realistic about uncertainty. The organizations we work with are fluid and constantly changing, so our development process should reflect that fact. Total Solutions believes that digital transformation takes time, and is best done in iterative, continuous intervals that make it easy to change or address challenges along the way. This is why our team has adopted agile development as our preferred development process.
## Our Approach:
## Agile Development
The Agile methodology acknowledges that teams having a process to manage inevitable uncertainty can be more beneficial than planning too far in advance. Design and delivery are iterative processes, with teams self-organizing to define and address high priority requirements over consistent time cadences, called sprints.
Total Solutions embraces agile development because we know that our priorities change as uncertainty comes into view. Planning and delivering in consistent increments provides our teams with the space to address unknowns head on. Success becomes the result of  that build on themselves, ensuring that challenges can be tackled quickly without hurting the entire system.
## Agile Development Misconceptions:
Learning about a process such as Agile can often encompass defining what the term is and clearly distinguishing what it is not. As you’ll see in the video, we address common misconceptions when it comes to Agile Development.
# What is the Waterfall Methodology?
Waterfall plays off the misconception that planning inherently minimizes uncertainty. Design, development, testing, and deployment are pre-defined steps that waterfall aims to plan and fully account for prior to the launch of a project.
This approach may feel safe and certain, but it leaves little room for the inevitable uncertainties and unknowns that come with digital transformation. By prioritizing the front-to-back plan over reflection and adjustment throughout the project, waterfall can lead to solutions that fail to address new discoveries and struggle to stick to budget as new unknowns become clear over the project’s lifespan.
We all know the range of complicated decisions and changing expectations that can impact your new technology and its impact on your business. Inflexible plans, budget overruns, and unseen technical hurdles can transform a well-crafted plan into a project’s biggest liability. Total Solutions embraces Agile development to ensure that our teams and clients can manage uncertainty in a productive way, building stronger technology solutions along the way.
## are you innovative and ready to optimize your business?
Contact us today and see how our expert team can help your digital adoption
# Work with Total Solutions
## Our Service Offerings
Total Solutions offers start engagements and “Jumpstart” service bundles that combine our team’s SharePoint experience with the user research skills needed to define the right problems. Total Solutions has expert consultants who have tackled user challenges across a variety of IT and business challenges. Our team works to understand your users and the challenges that affect their work daily.We believe in Agility as a Core Value and practice Iterative Delivery within the .  To simplify these concepts, we use The Scrum Guide™ for solution development.  Scrum was invented by software developers, but it applies for any complex technology scenario where solution developers need to pivot as users and stakeholders learn.
Please explore the following service bundles by Total Solutions.  And if you would like to speak with an expert, please contact us today to  with a Solution Architect.
### Our Guarantee
*Total Solutions offers a service gauarantee for clients that purchase services following our STORIES Process.*
## Starter Jumpstart Packages
#### SharePoint Intranet Jumpstart
The intranet jumpstart package is intended for clients that are new to Microsoft 365 who want to get started in the realm of collaboration. The intranet jumpstart will help users benefit from effective collaboration.
The intent of this bundle is to explore the realm of possibilities within SharePoint Online and the rest of the Microsoft 365 stack. During this build, our design team, delivery team and Customer Service Executive team will create a usable intranet prototype. This prototype will be built using an agile methodology. The rest of this section will break down what goes into a prototype bundle.
#### Application Modernization Assessment
The Total Solutions Application Modernization Assessment is an opportunity to familiarize yourself with our team’s expertise with software development, workflows, and process automation. Updating a business application is a big commitment for any organization, and this assessment helps give your team a clearer sense of what this investment could look like.
By the end of this assessment, your organization will have a deeper understanding of the users and process that you want to take to the next level. Total Solutions will provide your team with visuals that will help you understand the process you want to modernize, envision the type of solution that your team could have, and estimate the investment required to build your modernized application.
#### Microsoft 365 Adoption Jumpstart
The Total Solutions 365 Adoption Jumpstart is designed to help your team undercover unknown challenges using data and user research. Our team will take on the task of understanding your users and the Microsoft 365 environment that they operate within, using our expertise to identify their challenges with digital collaboration and determine ways to address them.
By the end of this assessment, your organization will have a range of insights about your users. These insights will include quantitative data about how your organization uses Microsoft 365, as well as first-hand accounts from your users about their experiences. This combination of data will inform a Performance Assessment & Improvement Plan that your organization can use to determine its next steps moving forward.
#### Power Platform Assessment
The Total Solutions Power Platform Assessment helps our team of Microsoft 365 experts become familiar with a process that your organization wants to take to the next level. Automating a process and building an application around it and its data can be a big commitment for any organization, and this assessment helps give your team a clearer sense of what this investment could look like within the Power Platform.
By the end of this assessment, your organization will have a deeper understanding of the users and process that you want to take to the Power Platform. Total Solutions will provide your team with visuals that will help you understand the process you want to automate, envision the type of solution that your team could have, and estimate the investment required to build your potential Power Platform solution.
## Do you need an expert Microsoft 365 Consultant?
Contact us today and see how our expert team can help you
# Enterprise Design and Architecture
Total Solutions’ team of experts provides Design and Consulting services of all shapes and sizes to clients around the world.  Our core focus is on Microsoft 365 applications, including Teams, SharePoint, Power Apps, Power Automate, and Power BI.  However, we can extend a range of IT skills into your organization beyond these tools through custom application development and team augmentation.
Capabilities:
* Microsoft Teams
* Microsoft SharePoint
* Power Apps
* Power Automate
* Power BI
* Custom Application development
* Cloud administration
* Database administration and conversion
* Cloud migration
* Portals
* Intranets
### *We believe in building relationships, customer service, and learning.  We’re here to lend our expertise in any way we can.*
## Design Challenge
Total Solutions offers access to experts across a broad range of technologies without the cost of hiring full-time resources.  We created our STORIES Process because enterprise IT solutions are challenging.
## Agile Implementation
Managing IT is a challenge.  When you hire consultants to perform project work, you need confidence that they will deliver quality results.  Our consultants live in technology every day, and we have decades of experience doing project-based IT services.
## How can we help?
If your organization is seeking professional IT services, Total Solutions is happy to discuss your needs in more detail.  Please  today for more information.
## How can our experts help?
Find out what we can do to support your SharePoint installation
# Microsoft 365 Consulting
## Maximize the Microsoft 365 Cloud
Microsoft 365 (formerly Office 365) is the industry’s leading cloud technology platform, built on the backbone of the Microsoft Global Network.  As a Microsoft Gold Partner, Total Solutions has the expertise and knowledge to drive your digital adoption of Microsoft 365 and the Office 365 Cloud.  With a proven process for migration, planning, and implementation – Total Solutions is the partner that can help you get the job done.
With the growth of features and integrated applications, many enterprise organizations are migrating to Microsoft 365. If you are looking to migrate an existing on-premise system to Office 365, there are many important factors to consider. Our Solution Architects ask the right questions to help guide your migration planning. Speak with us today for a free consultation.
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###### Strategy and Planning
Total Solutions is a Microsoft Gold Partner that can help you architect and plan your cloud migration.
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###### Enterprise Intranets
Communicate globally across your organization with a powerful Intranet based in SharePoint.
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###### Dashboards
Display Key Performance Indicators through intelligent lists and dashboards in Power BI.
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###### Enterprise Document Management
Secure and store data in the cloud for collaboration, retention and records management capabilities in the cloud.
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###### Application Integration
Connect your applications across the Microsoft Cloud for efficiency in management and deployment.
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###### Business Insights
Drive strategy and executive insights with feedback channels, data analytics and reporting in the cloud.
## Microsoft 365 Cloud Consultants
**We Help Guide Digital Adoption:**
When you implement Microsoft 365, there will be an impact felt across your organization. Digital transformation can be both painful and powerful within large diverse organizations.  Total Solutions has experience implementing Digital Adoption and Digital Transformation campaigns that can help alleviate the pains associated with moving to a new technology.
**Scalable Enterprise Applications:**
Perhaps the biggest advantage to moving to Microsoft 365 is the extensibility of the framework.  In parallel with rolling out cloud applications, your organization also has the capability to take advantage of the Microsoft 365 global network and Azure hosting capabilities.  Cloud applications can be hosted and integrated into Microsoft Azure, or reworked into a modern application framework using Microsoft Power Platform.  Total Solutions has over 15 years’ experience developing and modernizing enterprise applications.