Compliment
I had some problems setting up my new Fibre router. I called customer service about 4 times but still no luck setting it up. Highly frustrated I went to Telkom at Wonderboom Junction.  They informed me the router will not work since I did not insert the Sim card. Now even more frustrated since this was a Fibre router, I went to Telkom in Menlyn Shopping Center. The Technician (Cyril) was very friendly and helpful and did the setup for me. I arrived home and connected the new router and it was working. To my surprise, Cyril called me to confirm if the new router was working.  Cyril, you restored my faith in Telkom. Thank you for the excellent service Cyril