Discovery Bank can take a hike ......  Bite me
That's it finally. Discovery Bank please contact me to discuss terms for the repayment of my credit and severance of all business ties with you.

Discovery Bank sends me an email with a FICA request for details. That's fine, however I am a little suspicious since the account was "migrated" over from FNB under a year ago and this bank alleges access to the Department of Home Affairs details.

But fine .. I will send you the silly email, However, here is the REAL. "Let's have you Mtr/Ms or whatever customer update all your personal financial details while you are about it. Give us all the information - including your weakest debt" (my paraphrase)

Here it is in corporate speak:

"Please confirm your income and employment information below:
Employment information
Employment status
Industry of employment
Occupation
Gross monthly income
Sources of income for each of your accounts
(for example, interest on an investment, salary, or
owner drawings)"

I am sorry but the above has NOTHING to do with FICA and you are deliberately misleading gullible clients. And what security of information do you offer? We are meant to "trust" you?

You accepted my business years ago when Discovery Health lured me into opening a credit card account. I accepted your terms back then and for the record I refuse to accept any further terms.

Whilst we are on that subject. As a bank you have:

1. Increased my credit rate since I held the original "Discovery Credit Card" administered by FNB.

2. Increased my monthly charges and then conveniently "upgraded" me to platinum with the the lure of a lower interest rate - then failed to deliver.

3. Forced me to use a malfunctioning bank app to "transfer" my business. Such a useless application that it took 4 weeks for the "selfie" function, alegedly keying into SA Home Affairs database, to recognise me.

4. Finally the fraudulent bit. I am suddenly charged an extra R30 for a "Vitality Money Premium"   , not explained to me when I accepted your "migration" offer so you DO NOT have my acceptance on record, in fact you refused to reverse this on my request - a kind of middle finger to me as a hapless client.

And by the way, I am not the only person complaining. How long before someone takes this to the Banking Ombud?

I am telling you fat cats to go to hell. Bite me.