handing over the account that was supposed to be cancelled
I bought their product December 2019 and i was not happy with their product and i phoned them  in early January 2020 to cancel and return their product. the lady that I spoke to on the phone said she will cancel but she is offering me more product to help me to clear my skin after the dark spot that i  developed after using their product. their policy state that you can refund the product with 60 days which is what I did.
i emailed them again on the 12 of March and i was told that i am late to cancel, whereas i cancel early in January. i asked them to listen to the call recording to prove that i cancel with the 60 days period. Isabella  handed over my account to ALLIANCE. Isabella failed to send me the recording that prove that i phoned early January 2020 to cancel, furthermore Lelanie form Isabella told me that i should ask recording form Alliance which i did and Alliance told me that they are just collecting on behalf of Isabella they no nothing about recordings. Isabella is a big scam ripping people off, best service indeed.
Isabella please cancel my account i don't owe your have your terrible product and i still want to return them like i told you before. i have cancelled my account within the 60days period. you failed to proof that i need phoned to cancel and the lady offered me more product  for free which i received. do the right thing and cancel my account.