For the Year Ended December 31, 2016 Home Health Hospice Personal Care Other Total Net service revenue $ 1,085.5 $ 316.0 $ 35.9 $ 0.0 $ 1,437.4 Cost of service, excluding depreciation and amortization 643.7 163.1 26.3 0.0 833.1 General and administrative expenses 283.4 70.2 7.9 141.9 503.4 Provision for doubtful accounts 13.8 5.5 0.2 0.0 19.5 Depreciation and amortization 6.0 1.3 0.0 12.4 19.7 Asset impairment charge 0.0 0.0 0.0 4.4 4.4 Operating expenses 946.9 240.1 34.4 158.7 1,380.1 Operating income (loss) $ 138.6 $ 75.9 $ 1.5 $ (158.7) $ 57.3 For the Year Ended December 31, 2015 Home Health Hospice Personal Care Other Total Net service revenue $ 1,005.1 $ 275.4 $ 0.0 $ 0.0 $ 1,280.5 Cost of service, excluding depreciation and amortization 584.2 141.7 0.0 0.0 725.9 General and administrative expenses 263.2 62.7 0.0 126.5 452.4 Provision for doubtful accounts 12.2 1.9 0.0 0.0 14.1 Depreciation and amortization 5.2 1.4 0.0 13.4 20.0 Asset impairment charge 0.0 0.0 0.0 77.3 77.3 Operating expenses 864.8 207.7 0.0 217.2 1,289.7 Operating income (loss) $ 140.3 $ 67.7 $ 0.0 $ (217.2) $ (9.2) For the Year Ended December 31, 2014 Home Health Hospice Personal Care Other Total Net service revenue $ 956.9 $ 247.6 $ 0.0 $ 0.0 $ 1,204.5 Cost of service, excluding depreciation and amortization 559.4 131.7 0.0 0.0 691.1 General and administrative expenses 269.0 58.3 0.0 114.4 441.7 Provision for doubtful accounts 14.8 1.5 0.0 0.0 16.3 Depreciation and amortization 9.0 2.1 0.0 17.2 28.3 Asset impairment charge 1.6 1.5 0.0 0.0 3.1 Operating expenses 853.8 195.1 0.0 131.6 1,180.5 Operating income (loss) $ 103.1 $ 52.5 $ 0.0 $ (131.6) $ 24.0