All Gaming services block using Telkom as a isp and vumatel as fibre,Verified by using a vpn
Hi, I am currently experiencing an issue where if i use a vpn i can connect to them now as that being said those as limited to size of data which won't get me the serviced running indefinitely ,however when i spoke to them they said this being PSN even the PlayStation site is blocked,valve steam,origin ea,epic games ,blizzard battle.net that its most likely a isp blocking the services that their ip's are most likely being locked out i haven't change any settings on modem, routers or cpte unit that being either the vumatel fibre connection point or of the d-link supplied by telkom, and i know that i'm in good standing with them however those ip addresses for those companies services are being block by my isp which is you or its may be a service down which peculiar as an IT tech that is one working  for one of  the subsidiaries of telkom have never had this happen and normally this would be an account or service ban issues from that company to the isp for that person however due to being able to log-into the account from a vpn or accounts in question as-well as support from them verifying that  i'm good standing with them is likely that your blocking the IP's of those companies ,therefore i conclude the issue as they said as well would be from the isp now i see that other people i know using telkom accounts are not having this that leads me to think its one either like when telkom had an issue with apns on the mobile network a few years back or service issue but that doesn't seem to be a valid theory as i can access the internet  ,there fore since i have made no system or modem \router changes it is most likely a an isp ban of those companies and as to why playstation or any of those gaming services would be banned is perplexing where i can't even log onto the site proves the valid point of them being blocked,please assist by either resolving the issue or resetting my ip address,is it possible to make it a dynamic ip if not changing it would be fine,i do not have the funds to nor should i have to a vpn to use a service i am rightfully using and paying for,wait i have been hung up on ,lied to and waited for technical support to phone to actually do their job,i have logged over 3 tickets and not a single response ,then after numerous times they tell me to call sales to change an ip address where as that is technical and why the hell would sales be involved when the ISP is to blame for the sudden ***** up of failing to offer a paid for service called the internet 

please help me as soon as possible every time i ask for help people either put the phone down or say they will help then put the phone down and nothing happens

please contact me via my cell asap for further information to this issue and to help me resolve the issue,

i use my weekends when not working to relax not being able to relax so fixing this issue would be greatly appreciated, 

and and A huge side note you may want to consider getting restructuring of your call centers that work of a pre - scripted scripts,and getting more people in that can be phone to dell with issues remotely as they are called for having someone talk to you that has literally no idea of what is or the usages of the internet is,is a bad idea,i don't care who i deal with but when Being a tech the last thing i want to hear is an individual that has no idea of what they are dealing with,employ people with the right s**** for the job if not they should be like okay the ref no you gave i need to move transfer you call to teir 2 support and so fourth,this whole matter could have literally be fixed in 5min by just a simple resting of an ip address or the system bans that for some reason that have been placed and yes i monitor my usage and its not in breach of the fair usage policy either and there is supposed to be an exclusion to game updates to some extent if i read the policies correctly, no notification other then email for telkom is done and that shouldn't effect me as I'm clearly not using that,however i know that they are trying to do there job to the best off their ability ,some only honestly trying to help 

Other then this train smash i can't complain to much the service after all the bumps has been rather smooth or resolved fairly quickly

kind regards
jonathan britz