$8.17 poorer after getting two dry cupcakes with hard frosting. Not sure if this is because I had refrigerated them for a short while until I finished my dinner, but I don't think frosting should make an audible, snapping sound when I sink my teeth into a cupcake. The quality of my cupcakes was comparable to baked goods purchased at regular grocery stores. Very disappointed. I wish the cupcakes reflected the charm and appeal of the storefront and its employees - the young lady behind the counter was very nice and helpful.