Clueless
1-grid (Gridhost) took over the hosting of your email server (by no action of mine) from Webafrica.  Since the weekend we have had client call us that our emails are returning undelivered and that the message says that the domain does not exist.

I phoned 1-grid and they informed me that the domain has been suspended due to expiry ant that I need to contact the company hosting the domain.  They informed me that this was DiaMatrix.  Speaking to DiaMatrix they confirmed that they were in fact hosting the domain for one of their clients - Serve-Hosting.  I then try to reach Serve-Hosting only to find out that they were taken over by Gridhost (1-grid).

After hour long call and being on hold to 45min at a time, promises of calling back and then a guarantee that the domain would be active in a hour - one day later and I'm on hold again and being promised to be called back.  In the meantime we are losing customers, we have no website when you google our company and we have no email access.