Nightmare service provider !!!
This service company takes the cake for bad service ! Following a month of their metering app not working (since 31st July ) they finally advise me that I am in debit for 78 cents and then within 10 minutes suspend my service.
After numerous emails asking for statements - which I have had no response to - I now sit wondering when I will be switched off again.    
I have already deposited R4000-00 into my wallet for September but was again switched off yesterday - and still no response to my emails.  
All the tenants in this complex have the same problems !!!