Discovery Bank - Debit order system failures.
To the COO at Discovery Bank
Please can you make it your mornings mission to sort out your debit order collection system. Every week I received emails and sms’ to make deposits into my account. Despite authorizing collection from my more efficient banking account, upon opening my Disco account, numerous calls and setting up the facility on my app, you remain incapable of collecting the amount due. And the cherry on the top - I get charged interest for late payment. You must be kidding! Please feel free to let me aid you in your deliberations on making sure your system gets sorted out. Am a fan of the client value proposition so please do make it worth my while to remain a customer.