I am now a loyal customer of papa johns thanks to pizza hut. Papa Johns is always consistent and friendly and has flavorful pizza.

Read my review for pizza hut on val vista/warner

I'm a fan of pizza but this place has some serious quality control issues. Last Saturday I ordered a supreme pizza for pick up. I went to the restaurant and stood at the counter for 10 minutes without being helped. Finally I asked the delivery driver on his way out the door if someone could help. He doesn't say anything to me turns around and sends someone out to help me. The cashier doesn't greet me or apologize for the wait just asks for my name. I get my pizza and go home open the box and take a slice out and notice its completely doughy, stretchy and not even close to being cooked. I am so pissed now. I call pizza hut and ask to speak to a manager,  I'm then told to hold then the phone call is disconnected. I call back and get the manager Josh this time and tell him the situation. Josh did apologize, I told him there's no way I'm coming back for another pizza or having one delivered covered in spit, I told him I wanted a refund. The manager did refund my money.  I ended up calling Papa John's to order a pizza, the team member was friendly and polite and my pizza arrived in 30 minutes and fully cooked and fresh. Papa John's delivery driver was also very polite and thanked me for my business. I will not being ordering from the Pizza Hut on Val Vista and Warner. Papa John's now has a new loyal customer!