I signed up for Yelp just because of the poor service and being cheated out of money from Cafe Rio. I already voiced my complaint to the restaurant and to their website in writing, however I haven't received a phone call or email back.

I've visited this establishment twice and each time I go I receive very little toppings on my burrito or tacos. I understand that it's made to your order like Chiptole or Qdoba, but they'll add very little cheese or toppings on your food, which can cause you to request more. To save myself time and every yelpers eyes from reading this long story, the individual making my tacos was extremely frugal on the toppings on my tacos. She barely put any cheese on my 3 tacos and I simply requested that she could put a little more on the tacos. She did and when I went to pay for my order, I was charged an extra 95 cents for "side cheese." The issue isn't the money because eating at Cafe Rio can be expensive for a fast-food mexican restauant, but it's the principle of charging me extra after I said, "can you please put a little more cheese on my taco." 

This hasn't been the first time this happened, but a previous visit had the same result with the sauce on my burrito. I thought mexican food restaurants had gigantic burritos and generous size tacos, but Cafe Rio will charge you on top of your order if you don't like their skinny tacos.

All I ask for from Cafe Rio to acknowledge that when you add more toppings to what the cook's add to your food, that they say, "this will be extra." They do this at Chiptole and Qdoba, but Cafe Rio would rather screw you over at the end. 

I will not be visiting this establishment again. As I said, it's the principle as to why they charged me extra for this, not the money.