Terrible service and comms
Disappointing service.
I had R600 in stss wallet account.sunday 18 October i asked customer service if i could withdraw R300 as i knew its an option.
They said yes and please send bank details also.
Then they proceed with sending a token for R300?
I did not even request a token,then its thursday and not even a single communication to say wats going on?the refund is not done,my stss wallet shows 0?
And still have not received the R300 refund i asked for.
Basic customer service and attention to wat a request is fails u.
Pathetic service.
I would not use stss if i did not have to.
Highly disappointed.
