Excellent Service
Recently my car was tampered with at a shopping mall in Cape Town. Both front door locks and the ignition was broken. From the minute I called OUTSURANCE to the day I got my car back. The service from OUTSURANCE was EXCELLENT. The Claim Advisor, REGAE MOGAPI was reassuring and extremely helpful. SHE WENT OUT OF HER WAY TO PUT MY MIND AT EASE. The tow truck company was quick to respond and Regae kept me updated constantly. At first I had a bit of a hiccup with the repair company but Regae stepped in and sorted everything out. The car was repaired to my satisfaction and overall the whole experience was a good one. It is seldom we get great service from companies in South Africa, sad but true BUT I will never regret using OUTSURANCE as my insurer. THANK YOU ONCE AGAIN REGAE FOR ALL YOUR HELP AND FOR PUTTING MY MIND AT EASE.
