False advertising and scams!
Telkom scams! I took out a cellphone contract on 08/10/2022 that I saw in their book that runs from 01/10/2022 to 31/10/2022 in it, it shows that the phone comes with a Samsung Galaxy Watch 5 bt for an additional R29 pm x36 months. So I took the contract as it was advised by the sales agent Palesa. But when she said I can come collect the watch on the 12/10/2022 their story changed and they told me I can not take the watch for that price I need to now pay R167 per month for 36 months. The day I took the contract the sales agent Palesa informed me to rather take this deal that I took as I will get a better phone and the price is slightly higher and comes with the same watch. If I knew that I could not get the watch I would've taken the other phone to get the watch. They get you to purchase a contract with them and as soon as you have the main contract the deal does not exist and they say it's an error on their side but the book and internet clearly states you can get the phone and pay an additional R29 pm x36 months to get the watch. They are a large company and they are scamming consumers who are not able to do anything to get what they want! They say because they mentioned E&OE on the page they are not liable for anything.  As a normal consumer no one would know what that means but according to them it stand for errors and omissions excepted. Stay away from telkom they are just scammers and they have all the power behind them to make sure they can do as they please!