No customer feedback
After submitting a complaint I get sent an email including this:<br> <br> You will be sent a Customer Feedback email 54-hours (excl. weekends) after your report appeared on the site, asking you to evaluate how well Telkom responded.<br> <br> I have submitted 3 complaints this year and haven't received a single one of these customer feedback emails that you are talking about.<br> <br> Thanks<br> Wikus Meijer