VERY UNPROFESSIONAL!
These people will rather give away 25+ beds for free before they will exchange a mattress for one unhappy client! There is clearly a defect on the mattress and all they say is they dont hold the Warranties & Guarantees! I started using the bed in May and sent the first email to them in August. If you post a negative comment on there FB page they block you! VERY UNPROFESSIONAL!