So sad to say, I have to change my rating from 5 stars to 1.  I had been a faithful customer of Katie's for years, at least 3 or 4!  She told me she wasn't going to be doing nails anymore because she had developed carpal tunnel.  I was heartbroken.  But she told me she was training the others in her shop to be able to do nails like her so I figured I would continue to go there.  Next appt I needed, I called and scheduled and said it doesn't matter with who because Katie isn't doing nails anymore, right?  I was then told that Katie is still doing nails but she was full that day.  Very hurtful!  I always tipped her VERY well and was always willing to work with her schedule.  But needless to say, I don't go there anymore, haven't been there since I ended up cancelling that appt and going elsewhere.