Pathetic service ... Company is a fruad
This medical insurance lies to it customers .... First they told me unlimited doctors visits ... It's also on the website... But when u reach your sixth visit you have to call in for pre authorization... And when you do the dumb customer service agents send customers living in Durban to a clinic in western cape and eastern cape and after two hours of running around then I get a pre authorization code... 


A maternity benefits waa added to the policy ... I have met all criteria... And there was no mention to me when this was added to my policy that I needed to pay upfront payment of 30 000 to the hospital then getsavvi will reimburse me ... 

Why was I not made aware of this from the beginning

And what's the point of me paying 1000 rand for almost four years when I need such a huge lump sum 

What's the point of this ... 

And now when I need to use this benefit the customer agent says I must use state facilities