BAD Experience! DHL Express does not communicate, decides to return "package" to Amazon.
I ordered a GAVR-8A AVR Generator Automatic Voltage Regulator Module 8A AVR from Amazon Ordered on September 6, 2020  Order# **********-**********, Amazon confirmed shipment on September 10th. DHL Express confirmed delivery is on its way on September 10th, Waybill **********. On September 13 @ 13h03 I received an email from DHL Express informing me that the item was being delivered.  I replied to the email at 13h30 informing DHL Express to change the delivery address to my home address as that is my work address. No reply was received. The driver contacted me by phone, I informed him of the address change, he requested a pin location. At 15h55 I met him close to our location en route. He provides me with the package the size of an A4 page, about 1mm thick, Amazon dimension states 5.2 x 3.6 x 2.3 inches. At 18h38 I informed DHL Express of this requesting assistance to resolve the problem, no reply nor any phone call was received. September 14 @ 19h48 I received a promotional email from Amazon. I logged in to complain to Amazon, only to be shocked by the status of my order "Cancelled We’re sorry there was an issue with your delivery. The package is being returned, and we will issue a refund within 3 - 5 business days after the return is processed. ....... Pathetic SERVICE DHL & AMAZON