Contract LTE Router
<p>To Whom it may concern</p>
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<p>I took out contract with Mondo and it was delivered to my work address on Friday the 30/09/2016.</p>
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<p>I tried everything to try and connect to the LTE router but I cannot connect.</p>
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<p>I went to Telkom in Baywest Mall Port Elizabeth on Friday the 07/10/2016 and they checked on system for me if I have coverage where I stay, but at 20 Michelle Street there is no coverage.</p>
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<p>I need to cancel the contract with Mondo as I cannot pay R200.00 for something that I cannot use.</p>
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<p>Please sent one of your technicians to my work address to pick up the LTE router and please cancel the contract on my name.</p>
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<p>Thank you</p>
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<p>Kind regards</p>
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<p>THEN I PHONED MONDO ON  ********** 888 AND VANILLA SENT THE FOLLOWING TO ME:</p>
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<p>I phoned and spoke to Vanilla Ref number for the call that she logged was 5712</p>
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<p>Please I need the manager to phone me on  ********** 433 as this is a very urgent matter.</p>
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<p>I do not have coverage want to cancel the contract and she told me that the 7 days was over on Thursday but you cannot calculate Saturdays and Sundays as your offices are closed on Saturdays and Sundays.</p>
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<p>I need someone to phone me as soon as possible .</p>
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<p>I am not going to pay for this contract as I cannot use the LTE router where I stay.</p>
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<p>Please contact me I am waiting</p>
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<p>Kind regards</p>
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<p>I think this is unfair that I should pay for something that I would not be able to use at all.</p>
<p>Can you perhaps help me with the cancelation of this contract on my name</p>
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<p>Kind regards</p>
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