WORST EXPERIENCE EVER
I was told my application for phone was approved, Dsv even contacted me to make an appointment for delivery, after Dsv didn't arrive on the date and time arranged, I emailed Mondo Customer Care, they replied that my phone will be delivered before 17:00 that same day, which never happened, thereafter I've tried daily to find out what is going on, now after 8 working days and several enquiries I receive an email claiming my phone has been returned from Dsv as my application was declined, this after there is a debit order approved on my bank and my time that was wasted, I've even sold my old phone as I was told my application has been approved, more than once! This to me is totally unacceptable! I am so disgusted and shocked by the service that I have received! I don't get proper feedback and/or answers on how or why this happened! I will not recommend this company! This was the worst service I have ever experienced from any company!