In this paper we will first recapitulate our theoretical framework and provide a
definition of organisational learning, which will be further expanded on, by making use
of a number of criteria, which have been developed by the OrgLearn research
consortium. After this short theoretical recapitulation, we will take a short virtual tour
through Company B to end up at the steam cracker plant.
In a following part, our four cases of organisational learning in the steam cracker will be
presented. This paper is structured in such a way that we will first give some
background on a case, then discuss the case in detail and conclude by making the link
with organisational learning