Paying for nothing?
I started a internet fiber contract with Telkom.  The technicians could not properly install the router and internet connection.  After 2 weeks of logged calls they still could not fix/connect the router.  I made 1 call to another service provider and 3 days later everything was sorted.
The problem is Telkom has logged a contract and I am paying for a service not delivered.  Trying to end the contract seems impossible.  Calling them just ends with getting a message to log on to their website.  Even this seems impossible, multiple resetting of passwords and online account and still cannot login.  Sending messages online for them to call back, and still nothing.