Their voucher department is very incompetent.
I have been using Sweep South for a few months now, and I am very unhappy with the service received from their financial/ accounts department. First of all, I have to purchase vouchers for when I wish to make a booking. The vouchers are only for R250, R500, R1000, etc. Each time my cleaning appointment is only for R 160. Thus, there is still an amount left of that voucher. I have e-mailed and phoned, several times, both Katy Botha and Nuraan simply asking to combine ALL my previous voucher's remaining balances into 1 voucher  (or sweepcred) in order for that money to not be lost. It came down to more than R200. They promised to come back to me, and I kept phoning them to tell them that the voucher numbers they sent me are not accepted when I try to make a booking. They, then never replied or rectified this. I am very unhappy, I feel like they are *****ing me over. I will definitely not be using Sweepsouth again, they are stealing from people. Bad service overall!!!!!!!!