Menu
* !
* Home and Personal
  + - PC
      * Ultimate peace of mind for your personal computer. – Software support, Anti-Virus and maintenance all rolled into one package for a low monthly fee – for your ultimate peace of mind. Let us take care of you.
        + 
      * PC Care Backup powered by CareDrive – Cloud backup powered by CareDrive for laptops and desktop computers with image-based backup capabilities. Start protecting your data today.
      * + Software Services
          - 
        + Hardware Services
          - And More…
      * Close
    - Mac
      * Ultimate peace of mind for your Mac. – Software support, Anti-Virus, and maintenance all rolled into one package for a low monthly fee – for your ultimate peace of mind. Let us take care of you.
      * Mac Care Backup powered by CareDrive – Cloud backup powered by CareDrive for laptops and desktop computers with image-based backup capabilities. Start protecting your data today.
      * Mac Hardware Repair – Warranty and Out of Warranty hardware repair on Apple notebooks and desktops.
    - iOS
      * + iPhone
        + !Apple Watch
      * + iPad
        + Apple TV
      * + iPod
        + !Beats Headphones
    - Wifi
      * NetCare at Home: Whole Home WiFi – NetCare at Home focuses on today’s need for wireless everywhere. Older wifi systems were not made to keep up with today’s demand, so it is time for a better solution.
      * Schedule a NetCare Evaluation – Have network issues and not sure where to start? We can schedule a Free, no obligation, NetCare Network Evaluation.
    - New & Used Computers
      * New Computers – As a Dell Business Partner, we sell business-class Dell computers and servers. These come with a 3-year manufacturer’s warranty, free data migration from your old device to your new Dell ($120 value), and local assistance with any warranty issues after the sale. Trust University PC Care with your home and business computer needs – we service what we sell!
      * Used Computers – Call for current refurbished computer inventory, specifications and pricing: 252-558-1280.
    - Quick Helps
      * New device Selection Assistance – New purchase consultation services
        + iCloud setup and migration – iCloud data migration to new devices, back-ups, and recovery
      * Apple iPhone/iPad/Watch – New device set-up and optimization for your particular home or business needs
        + Battery Optimization Assistance – Get the most out of your laptop, MacBook, iPad, and iPhone batteries
        + Data Back-Up & Recovery – Consultation on setup questions dealing with computer and cloud backups, data migration, and data recovery
        + Anti-Virus Software – Assistance with purchase, set-up, and management of professional-grade anti-virus software for your devices
        + Inbox and Password Management – Inbox Zero consultation and password security and retrieval services
        + Google Workspace Assistance – Help with purchase, set-up, and management of Google’s suite of business apps and business email solutions
      * Microsoft 365 – Help with purchase, set-up, and management of all Microsoft programs and apps
        + Facebook – Consult on account and page set-up, and tutorials
        + Email – Account setup, customization, inbox management, security, and backup solutions (any device)
        + Passwords – Consult on secure password creation and password management solutions
      * Device Sync Assistance – Help with syncing multiple devices and services
        + General Office Application Support – Technical and operational solutions related to all word processing, spreadsheet, and other software programs
        + Parental Controls – Consult on purchase, installation, set-up, and management of parental controls for phone, computer, and network
        + Malicious Software Awareness – Consult on recognizing harmful pop-ups and other threats to reduce your chance of spyware, ransomware, and assistance for when you’ve already been victimized
        + Photo File Storage/Management – Consult on how to best store, manage, back-up, and securely share photographs on your phone and computer
      * General Questions – Help with miscellaneous iPhone, Mac, and PC general use, settings, or setup issues
  + Close
* Business Services
  + - Support
      * BizCare Analysis – Not sure what service fits your needs? We can schedule a Free, no obligation, BizCare Analysis to see what services fit your needs.
      * BizCare Service Plan – Our BizCare plans are geared towards businesses who want the peace of mind knowing that they have continual, proactive IT service and support.
      * BizCare Features
    - Networking
      * NetCare Network Evaluation – Have network issues and not sure where to start? We can schedule a free, no obligation, NetCare Network Evaluation.
      * NetCare Managed Networks – Cloud-managed network infrastructure for your small or medium-sized business. Whether you have issues with your current equipment or need an entirely new setup, we are here to help make your network for you.
      * NetCare Features
    - Hosting
      * Web and Email Hosting – Solid web hosting is essential to a successful website. We have dedicated servers that we fully manage. All of our servers are Linux based offering the solid foundation you deserve for your site.
      * BizCare Hosted Servers – We offer a wide range of hosted servers from Windows to Linux – we have you covered. With access to multi geographical data centers, we can make sure your hosted server is reliable, safe, and secure.
      * Email Hosting
        + !
        + Migration Services
          - Email Migration
          - Server Migration
    - 
      * BizCare Data Protection – Help prevent data loss and theft with the features provided by a BizCare Service Plan.
      * BizCare Backup powered by CareDrive – Local and Offsite backup powered by CareDrive. Offering backup for workstations, servers, and cloud services.
      * BizCare Backup Features
    - Cloud Services
      * !Microsoft Office 365 – Includes the award-winning Office Suite, email, cloud storage, and many other features to keep your business connected.
      * !G Suite by Google – Gmail, Docs, Drive, and Calendar for business. As a Google Cloud Partner, we can assist with the entire G Suite experience.
      * !DropBox Business – The same DropBox you know and love with extended features focused on Business and Team environments.
* Support
  + 
  + General Questions
    - Create a Support Ticket
    - Chat with Us
    - Close
  + Support Requests
    - Coming Soon: Start a Repair
    - Connect with a RemoteTech
  + Repair Status
    - Check My Repair Status
* About
# Come meet us, face to face.
While we don't like that you may possibly have a computer problem, we do like meeting and helping people. We are here to help.
# Carry-In Repairs
When bringing your computer or device to our shop for repair we do not require an appointment. We are open Monday-Friday 9am-6pm and would be glad to assist you however we can.
# Need Help finding us?
If you are still unsure how to find our location feel free to give us a call and we can assist in guiding you in the right direction.
# Address
1909 East Fire Tower Road STE F
Greenville, NC 27858
### University PC Care
# Enjoy some coffee while you wait
We offer free coffee to all customers in our waiting area. While most of the time there is not a long wait, there is never a bad reason to drink coffee.
!
#### Contact Us
**Phone**
252-558-1280
**Email**
help@universitypc.care
#### Hours
**Monday – Friday:** 9-6
**Saturday:** Closed
**Sunday:** Closed
#### Store Locations
**Greenville**1909-F East Fire Tower Road Greenville, NC 27858
**New Bern**
2117 S Glenburnie Road Suite 6 New Bern, NC 28562
#### Corporate Headquarters
821 Dickinson Ave Suite A, Greenville, NC 27834
 !
2008-2018 Copyright University PC Care, Inc. | All Rights Reserved - 
Now through the end of February, add any accessories to a current purchase and get 25% off those add-on accessories. Dismiss
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Comments on: Locations
Greenville and New Bern, NC Computer Repair
Mon, 14 Nov 2016 02:24:16 +0000
hourly
1
# Corporate / Business Services Team
## Ashton James
*President, Founder*
Ashton was born and raised here in Greenville.  He graduated D.H. Conley in 2003 and ECU in 2006 with a BSBA Cum Laude with a concentration in Decision Science.  After working at what is now Vidant Health for 5 years (2002-2007), he resigned to work full time at University PC Care, Inc.
**Certifications**Apple Certified Mac Technician
iOS Qualification
## Jesse Strickland
*Vice President, IT*
Jesse carries a decade+ of IT experience with him at all times, ready to dispense helpful advice and impactful IT decisions wherever needed. Always on the lookout for a teachable experience, every conversation is a chance to learn something new!
## William Paramore
*Sales, Business Services, & Recruitment Manager*
William was born and raised in Pitt County and grew up in Portertown (Eastern Pines area) and now lives in Ayden with his wife and son (Anne and Harrison) in their antique 100+ year old farm house.  He serves on the Ayden Chamber Board of Directors, graduated locally from D.H. Conley High School, earned his BS from Southern Illinois University, and spent a decade in the US Navy in a highly technical role.  Ever since leaving the military, however, William has directed his professional career in a sales, HR, and customer service direction and he continues this focus today.
## Chris Leggett
*Lead Remote Technician*
## Parker
*Lead Customer Care Representative*
## Joshua
## *Remote Technician*
## Ryan
## *Customer Care Representative*
# Greenville Store Team
## Julien
*LocalTech*
## Zac
*Store Manager*
## Alex
## Colton
# New Bern Store Team
## Michael
**Certifications**
Apple Certified iOS Technician
Apple Certified Mac Technician
## Ian
## Luke
Comments on: Our Staff
Mon, 31 Jul 2023 20:04:23 +0000