**Visit Us at Our New Location 310 E 4500 S, Suite 600, Murray, Utah, 84107**
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We Are Here to Help You
Your Mental Health Matters
# Frequently Asked Questions
##### How does therapy work?
In a safe, comfortable and welcoming environment, you will be able to explore your thoughts, emotions and behaviors with your therapist.
**Initial assessment**Typically, therapy begins with an initial assessment. During this appointment, you will meet with one of our mental health professionals. They will talk to you about your concerns, background, medical history and therapy goals.
**Treatment plan**After this session, your therapist will make recommendations on the treatment path for you. Depending on your unique needs and situation, this could include cognitive behavioral therapy (CBT), medication management, mindfulness, motivational interviewing, eye movement desensitization and reprocessing (EMDR) and other therapeutic approaches.
**Goal Setting**Your therapist also will work with you to create specific, realistic goals for therapy. These goals will depend on your unique needs and situation, and help track your therapy process and progress.
**Schedule**Based on your mental health concern, diagnosis and treatment plan, you will meet with your therapist on a regular schedule – usually once a week or twice monthly to begin.
**Length**Treatment will be tailored to your unique needs. Your therapist will help you understand what to expect and look forward to after your initial assessment, and answer any questions you may have. They also will provide you with updates as appropriate and relevant during your treatment process.
Rest assured our mental health professionals follow legal guidelines for confidentiality.
##### How much does therapy and psychiatry cost, and do you take insurance?
We use a “fee for service” payment model:
* General counseling and therapy appointments are $110 for the first visit and $100 for each additional visit.
* Psychiatric appointments, including medical management, are $225 for the first visit, and $125 for each additional visit.
We accept most insurance plans. Please note: Most insurance plans require a copayment and/or a deductible to be paid by the client (you) at the time of service. Many require authorization prior to seeing a provider or doctor. Contact your insurance provider for more information.
We also accept cash, personal checks and most major credit cards, including VISA, MasterCard, American Express and Discover.
##### How long is each session?
Counseling and therapy appointments are 50 minutes.
Psychiatric appointments are 50 minutes for the first assessment visit, and 20 minutes thereafter for follow-up medication management.
##### How often would I come to therapy?
Treatment will be tailored to your unique needs. Based on your mental health concern, diagnosis and treatment plan, you will meet with your therapist on a regular schedule – usually once a week or twice monthly to begin.
Your therapist will help you understand what to expect and look forward to after your initial assessment, and answer any questions you may have. They also will provide you with updates as appropriate and relevant during your treatment process.
##### Do you have evening appointments available?
Yes, some of our mental health counselors offer evening appointments. However, psychiatric care (i.e., medication management) is only available during daytime business hours.
##### With what ages do you work?
We offer treatment for ages 5 and older. Specializations for age ranges vary depending on the care provider.
##### Do you do disability, FMLA or Leave of Absence paperwork?
We require a person to be an active client for a minimum of one year before determining if this can be completed for them.
##### Do you have a cancellation policy?
Appointments must be cancelled at least two (2) business days prior to the scheduled appointment time. Clients can cancel their appointment by calling the main phone number to the center for psychiatric providers or emailing their specific therapist prior to the two (2) business day cutoff. There is a $100 charge for no-show and late cancellation of therapy and psychiatry appointments. If you have a card on file, payment will be collected by the appropriate staff member. If you do not have a card on file, you will receive a bill
##### Do you offer telehealth appointments?
Yes, we offer both. Schedules and formats vary depending on the care provider.
##### Should I see a therapist, psychiatrist or psychologist?
If you want to spend time talking about a concern and working through it in regular sessions, a psychologist or therapist often is recommended.
For mental health conditions and disorders that benefit from or require medical intervention and medication management, a psychiatrist or advanced nurse practitioner will support you.
##### Do you offer services for court-ordered therapy?
No, we do not. While we do help individuals with concerns related to substance use disorders, family and relationships, domestic violence, trauma, etc., we do not formally provide court-ordered therapy.
##### Is what we discuss in sessions confidential?
Yes, except when the safety of you or someone else is threatened. Legally, all clinicians must report:
* Actual or suspected child or elder abuse
* Threats of serious harm to another person
* An intention or plan to harm yourself.
**For more information, please . We are here to help you.**
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#### Murray Office:
310 E 4500 S, #600
Murray, UT 84107
**Phone:** 801-264-9522
**Fax:** 833-450-0915
#### Provo Office:
5252 N. Edgewood Dr, #365
Provo, UT 84604
**Phone:** 801-900-5616
**Fax:** 833-450-0917
#### St. George Office:
393 E Riverside Dr, #201
St. George, UT 84790
**Phone:** 435-359-2364
**Fax:** 833-450-0918
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Copyright © 2024 Sundance® Behavioral Resources
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**Coming Soon:** A new look and feel to your patient telehealth experience!
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# Payment and Insurance Coverage
We accept most insurance plans. Please note: Most insurance plans require a copayment and/or a deductible to be paid by the client (you) at the time of service. Many require authorization prior to seeing a provider or doctor. Contact your insurance provider for more information.
Please note that the accepted insurances may vary depending on the location and type of service. For more information on accepted insurances, you may contact your insurance provider or reach out to us for further information. Our helpful staff will be happy to assist you and answer any questions you may have.
# **Contact Us**
We offer in-person and telehealth appointments.
**Our offices are located in:**
# **Careers**
Sundance Behavioral Resources of Utah is now part of Optum Behavioral Care and the growing Optum family of businesses. You are being **redirected** to the UnitedHealth Group / Optum careers website.
We invite you to explore more and consider a career with a team focused on **Caring. Connecting. Growing together.**
### New Telehealth on Zoom
Introducing our new Zoom-based Athena Telehealth experience. Enjoy an easier-to-navigate telehealth platform with more features and capabilities. The following images demonstrate the Zoom-based athenaTelehealth online visit from the patient perspective.
* To get started, either the patient or someone close to them—like a spouse, family member, or caregiver—needs to fill in the necessary information and then click on the “Continue” button.
* Once they join the visit, they will see a preview of the provider’s video. At this point, they can also adjust their own audio and video settings according to their preferences.
* When the visit begins, you’ll notice that you, the patient, will appear in the upper right corner of the screen, while the provider will be in the main view.
* Once the provider wraps up the visit, you’ll see a message indicating that the meeting has ended. At that point, just click “Ok” to move on to a quick survey based on your experience. However, if the provider forgets to select “end meeting for all,” you will need to click “Leave Meeting” to exit.
### Your Feedback Matters
After completing your athenaTelehealth online visit, you will be prompted to participate in a short feedback survey that uses a star rating system to evaluate your experience. Upon finishing the survey, you’ll be directed to a confirmation page indicating that your visit has concluded. If you experienced any technical difficulties during the session, you’ll have the opportunity to report those issues directly on that page.
### Existing Patients
If you are an existing client that has already verified your patient portal account and want to access it, visit link below.
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Comments for Sundance Behavioral Resources of Utah
# **Therapy Services**
We provide counseling and therapy for:
* Individuals
* Couples
* Teens
* Children
Our highly qualified team of mental health professionals provides treatment and diagnosis for a range of mental, emotional and behavioral concerns, including:
* Depression
* Anxiety
* Trauma and post-traumatic stress disorder (PTSD)
* ADHD/ADD
* Relationships, marriage and family
* Life transitions
* Addiction
* Obsessive compulsive disorder (OCD)
* LGBTQIA+
* Eating disorders
* Bipolar disorder
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