Typical Civil Service Incompetence 
In October 2014 I did my SARS e-filing. I had to upload four documents. Whilst uploading it transpired that three documents were password protected and the system would not accept them. I scanned these document, saved them on my computer's hard drive and tried to up load them again, only to find the portal had been closed. I then drove to SARS Garstfontein (Pretoria East) and asked them to upload the documents manually. Two days later I received a text message to say the documents were outstanding and that I owed them R12448. I went back to SARS Garstfontein (Pretoria East), sat in the queue for more than two and a half hours and had the documents uploaded again. Monday this week I received a text message informing me that I owed SARS R12448. I phone (and got call center) who informed me that my annuity and medical certificates had not been uploaded!! It seems one must pay tax but incompetent civil servants make it impossible to do so. I now have to back for a third time to resolve this ridiculous farce. 