HORRIBLE SERVICE!!!!!!!
when these people first approached me in 2020 asking to give them i know's contact details i was more than happy to share because of the gifts me and my people would have been given yes we received the gits and it was all great. They started to call re sales and i fell for it. Because they are so nice and accommodating two and half years down the line and after business with them i have my first complaint, i  said the blush you advertised is not blush and may you should say what skin colour your products would accommodate, they asked to see pics of the blush on my skin which i sent and their response was no we cannot see anything. I tell them that is my point you can't see it because it's not blush it soaks into my skin, they don't believe me and say i must send vid which i did, they say i filters on which i didn't but still ask that i resend because of the "filters" i resend they come back to me saying apologise but they cannot take back the blush ,  Good day Therencia  Thank you for reaching out to us and supplying us with the videos. I see where the misunderstanding occurred. Please note that you are correct. The Colour Pro Shimmer Crème Honey Gold is not particularly a blush but can be used as such on various skin tones. Your skin tone is much lighter. A lot like mine in fact and this would not work very well as a blush on our skin however it does give a shimmer and a glow to the skin. You are also able to apply it to your whole face in this case nut need to remember to blend it in well. You would ideally need to rather use the Colour Pro Shimmer Crème Rose Gold as that would provide better results as a blush.er I trust this clarifies the matter?  This did not satisfy problem, anyway in the meantime i say to them ( me now being ****ed at them ) i also have a massive problem with the perfume i received with my last purchase it has glitter in it, the first bottle i completely destroyed trying to get the perfume out and the second bottle i am putting a needle in. to obtain the perfume , THIS WAS ALL TRUE. i didn't say this to get new perfume i said this because i felt they are doing a **** job and this should be brought to their attention as well as the fact they their site gave me wrong information about the 2 blushes i ordered.  

They contact me apologising and say that i should take two perfumes from their collection to replace the previous perfumes  to which i reply i don't want other perfumes the blushes are my problem, to which they reply "Thank you for your email and clarifying the situation at hand. 
 Do you therefore not wish to exchange the perfume collection received to be more convenient for you? 
Secondly, we are an online service provider and therefore our products are not available in any retail stores. 
However, we are always happy to assist and advise you accordingly in relation to our products interested in. 
Lastly, we also do have descriptions available for a client's perusal, when clicking on a specific product on our website. However, we do apologize for any misunderstanding experienced in this regard. 

i then replied : " I will accept the perfume exchange. 
I am not sure whether I should be taking two 1 one. I received a set with glitter in. 
Grace Eau de Parfum
Isabella Eau de Parfum
If you are only replacing one bottle you may choose any of the two." thinking they are replacing the perfume and also because i am not happy with the Two blushes that i have but cannot use. I had to go to clicks to go buy proper blush. 


Then two days ago they send a courier to collect my previous perfumes i say but i know nothing about you collecting this. i email them and ask what is this about, in the meantime, the next day i receive an sms saying the courier will be delivering my perfume, me excited receive the perfume open it and use it. 

I get to the office this morning and receive this: 
"We have to collect the collection advised in order to investigate the matter at hand on our end. 
With that being said, if you no longer have the collection it has also been noted that you will be charged for any missing products. 
Unfortunately, we will then have to collect the new collection that we sent to you, which was delivered on 2022/11/07. 
With this collection having to take place, you will also be charged an additional R84.00 delivery/ collection fee. 
We strongly advise you to never throw away any products when a problem is experienced. You are more than welcome to reach out to us and we will assist you with the necessary arrangements.: 

 THIS IS HORRIBLE SERVICE. I WOULDNT BE SURPRISED IF I AM GETTING THIS BECAUSE THEY SAW THAT I AM COLOURED. I AM ENRAGED !!!!!!