Outsurance claim 14 months old with over 12 suppliers and no resolution
We have had a claim on our building since March last year.  Around 12 contractors have been by.  The floor and shower has been replaced twice and the leak is still occurring damaging the wooden flooring once again.  The new contractor was supposed to come through but did not make their appointment.  I was told another appointment would be made today but no-one has called to confirm a time.  This claim is now 14 months old.  How do we go about fixing the leak in the bathroom! The mold in the bathroom and bedroom is now spreading.  This house is now becoming unsafe to live in and Outsurance don't seem to care!!!