Kelley Alliance
Professional Claims Investigations
# Background Investigations
## Background Investigation Options
Including, but are not limited to the following
Kelley Alliance’s Backgrounds Department is a seasoned management and staff created in order to offer a more well-rounded and complete Investigation service for your claim! These investigations are often used to locate your subject for Surveillance purposes and/or perhaps bring the subject’s credibility into question by deep diving into the subject’s litigation history, claims history, previous accident/injury history, social networking activities, etc. Kelley Alliance’s Backgrounds Department team is well established within the Investigations industry and are known for their superior skills in conducting thorough, comprehensive background investigations into the following areas:
* Address/Phone/Email Address History
* Driver’s License Information
* 10-Year State/County Criminal, Civil, and Traffic Record Search
* 10-Year Federal Criminal/Civil Records Search (PACER)
* Bankruptcy Court Records
* Judgment/Liens
* Public Records Research
* Sex Offender Search
* Property Ownership
* Basic Asset Search – Vehicles, Watercraft, Aircraft
* Permit Searches – Wildlife Hunting, Fishing, Concealed Weapons, etc.
* Work History Search
* Corporation Records Search
* DBA/Professional Licenses
* Workers’ Compensation Claims History (Varies by State)
* Electronic Records/Media Search
* Social Media – Broad & Inclusive
* Internet Index Search
* Broad & Inclusive Social Media Investigation
Broad & Inclusive Social Media Investigation
Our Broad & Inclusive Social Media Investigations are a one of a kind. Our team scours the internet’s social media platforms to find traces of your subject and brings them to life. You can find out their habits and hobbies and their relatives and neighbors. You’d be surprised what the average claimant offers up for public display. (Ask us about the handspringin’, wheelie poppin’, speed-baggin’ claimant who ended up w/ $0.00)
The best opportunity here is getting this done early, before the low hanging fruit (i.e. Facebook) becomes less helpful as the claimant become more aware.
Medical Canvass
A Medical Canvass is an in-depth telephone research analysis tailored to uncover pre-existing claims and aggravated injuries. Medical Canvasses provide an excellent, cost-effective method to determine your Claimant’s medical treatment history; the part they did not report to the insurance carrier.
The types of medical canvasses that we offer include, but are not limited to, the following:
* Hospitals
* Doctors
* Dentists
* Clinics
* Pharmacies
* Diagnostic Centers
!
## FIELD INVESTIGATION
## BACKGROUND INVESTIGATIONS
## SIU SYSTEM MANAGEMENT
## VENDOR MANAGEMENT
## Additional Solutions
## Let's Talk
Tell us how we could help you today.
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# SIU Systems Management
## SIU Systems Management
Kelley Alliance can handle every aspect of your SIU Program, from supplementing your SIU Team to fulfilling all of the SIU needs of the growing carriers who need to ensure they meet State Mandated Requirements
Many states require insurance companies to maintain a Special Investigations Unit. Kelley Alliance’s SIU team is experienced at fulfilling these state regulations, and providing thorough fraud identification and investigation.
No matter what level of SIU support you need, Kelley Alliance can help. If your in-house SIU team is over burdened with cases, you can contract Kelley Alliance’s SIU investigators to help manage your caseload. And if you’ve chosen to forego an in-house team, Kelley Alliance can provide ongoing SIU services for a fraction of the cost of establishing an in-house team. Our SIU managers and investigators are seasoned professionals and ready for the challenge of handling all of your SIU work.
When you work with Kelley Alliance for SIU systems management, you’ll have a case manager who will help you navigate your case files and decide when you need to take investigative action. If one of your claims requires investigative action, you’ll get updates on the progress of the investigation within 24 hours of each action taken. And your case manager will be there every step of the way from fraud identification to fraud referral.
Our SIU systems management team is ready to provide you with:
* Turn-key SIU services
* Annual SIU reporting
* Compliance with state SIU mandates
* Required annual state fraud reports filing
* Require state fraud plans filing
* Suspected fraud reports filing
* Claims file reviews
* Fraud identification
* Assistance with fraud prosecution
* Development of prosecution referrals
* Assistance with state DIFS and state prosecutors
You can rest assured that throughout every special investigation, our agents employ the highest ethical standards to reduce your risk of bad faith. The majority of Kelley Alliance’s investigators have experience in the SIU sector of national insurance companies. They’re highly trained individuals with the skills and knowledge to handle all of your SIU work.
# Vendor Management
## Vendor Management
Across the Nation
We’ll meet your needs, your timelines, and your expectations with fully qualified and direct managed vendor investigators available nationwide.
The Kelley Team is available with direct investigators in 9 states covering the Southeast, Texas & Colorado. But, when you need special investigative services outside of your usual area of operation, Kelley Alliance is available with a nationwide network of licensed agents and vendors.
We have service providers in every state who we have vetted to ensure they’re able to provide the highest quality investigative services. We use a vendor compliance program to monitor our vendors’ success rates, and ensure a smooth and simple operation. Every vendor must submit proof of their business insurance, credentials, and work history. Then throughout your investigation, we manage the vendor relationship by providing:
* Quality control
* Full case management
* A vetted vendor list
* A single point of contact
We verify every vendor’s background, training, and work history, and we never let you work with anyone we wouldn’t hire ourselves.
Our service providers will meet your needs, your timeline, and your expectations — every time.
# Accident/Scene Investigations
Contact Your Kelley Alliance
Investigative Agent Today!
Dan Lipsit
President, CEO
dan.lipsit@kelleyalliance.com
*Currently available for Zoom consultations Mon-Fri 9am-6pm*
## Big Accident? Time to Have your Accident/Scene Investigated by a Professional.
Our investigators can get on the scene quickly to document car accidents, workplace accidents, and other property loss accidents. We get the evidence you need to verify a claim.
Accidents happen fast. And with Kelley Alliance, you can be sure that the investigation does too. The majority of evidence for a property loss claim disappears within a few hours of the incident taking place. Memories fade, road debris is destroyed, video is recorded over… In order to get the documentation you need to validate or dispute a claim, an investigator needs to be on site almost as soon as the accident occurs.
At Kelley Alliance, we dispatch our investigators on the spot to do the following:
* Interview Witnesses
* Speak with First Responders
* Get Detailed Injury Info
* Secure Video and/or Traffic Surveillance Footage
* Take Photos
* Get Measurements and Create Diagrams
In the case of car accidents, Kelley Alliance investigators will determine the flow of traffic at the time of the accident. We’ll figure out which direction each of the cars involved were moving in when the accident occurred. And we’ll obtain traffic light sequence reports for disputed claims.
For workplace accidents, our investigators will photograph all equipment involved in the accident, ensure none of the equipment was faulty, document any subrogation opportunities, and verify that the company is compliant with OSHA safety standards.
We’ll provide you with a comprehensive understanding of the causes and liability of the accident, and get you the information you need to make a determination about the claim.