Disgusting service from Mondo that opened a contract to a fraudster using my name
I  phoned Mondo on 6 April after sending some  required documents from Mtn regarding a contract that was taken under my name   Jerusha aske me to send  documents that was including my signatures and affidavit from police station she gave me  email address ***********  I did sent some  required documents but I phoned after 2 working days I was told  by another guy that their emails take 2 days to come in after that on 8 April  I received a message that I will. Get a feedback after 2 working days up until today 22 April I haven't received  it I did phone back again they told me they have not received my documents she  then gave me her personal email address I told her I will send it in 5 minutes then I will call her back as she said I must call be to check I did after 5 minutes phone was answered by the lady called Lisa she said Jerusha is not available just 5 minutes after speaking with her  and she told me That mtn is do3 the investigation that takes 21 day  and I must send a certified proof of address where can I certify bank statements? Because that is the oly proof I have  I'm sick and tired about this nonsense please clear my name thus is not my fault that you gave  a fraudster a contract using my name  I was not even told to send  a proof of address I can't keep on making up and downs I have work to do I have done what I need to do stop playing stupid games and clear my name