Poor service
On the 18 November 2021, A consultant from Accident panel and Paint send Outsurance an email with quotation and pictures of the damages. The vehicle was invoice in an accident and was taken to this repairer by Outsurance. The vehicle was repaired and we collected the vehicle. While driving the vehicle, we notice the patrol gauge is not working and ultimately the stucked three times on different dates and had to be towed on all this occasions.   We then took the vehicle to the repairer and notified them of the problem. The repairer inspected the vehicle and find out the petrol tank was badly damaged including the floor panels due to the forklift used when lifting the vehicle from storage to a truck when taken to the repairer. Pictures and a quotation was send to outsurance on the 18 November 2021 and to date, the problem is not solved and the vehicle is not usable. We contacted Outsurance many times to get them to authorized the quotation for the repairs but we are told they have referred it to the assessor and now is over three weeks without response. We email and call daily but we are told to wait for the assessor who is no show to date. This the worse for for of service I have never experience anywhere.