Worst Service and Support for Hosting
My client's website was hacked about a month ago. We phoned 1Grid for assistance, the agent then deleted important plugins and theme files and all the work done on the site was removed. In an attempt to salvage the situation I requested a deep restore to the date before the hack. Ever since we have struggled to get any support. The agents I am dealing with constantly promise to get back to be but a month has gone by and my client's website is still not fIXED. At this point I cannot upload/update any plugins or themes - so I can't even rebuild this site. The level of service is absolutely disgusting. No regard for their customers whatsoever. Empty promises and zero deliverables. I am losing a client because of 1-Grid