And then it all changed...

I think this is my very first review that has been demoted to 1 star after being on the coveted 5 star for a long time. 

So, where do I start. After feeling dog sick for a few days, I finally decided to "walk-in" to this place because that's what they do now supposedly. They take walk in patients who are seen by the NP. I signed in at 8:20 and was not called in the back until 10:00am. Then I waited another 35 minutes for the NP to come in and see me. By the time everything was over, it was 11:00am before I walked out of this place. 

I asked to talk to Brenda, the office manager and was brushed off twice. Supposedly she is going to call me but would not see me when i was there for two and a half hours! I guess she didn't have the balls to face me at that point. What could she have said really? 

The front desk lady did a screw up and let another walk in patient go before me even though he came 10 minutes after I had already signed in. When I pointed that out, she said he came before me and I had to show her the sign in chart. Instead of apologizing, she just kept doing what she was busy doing without acknowledging her mistake. 

When the NP did come see me, she missed a couple of key things in my chart that she totally should have asked me about. I was quite appalled. I had to point out a deathly allergy that I have even though it should already be in my chart. 

My final analysis: In my opinion, don't go here if your health and time are valuable to you.