When I was a CNA there was this one dementia patient who was a handful to say the least. He would throw, hit, bite and in general treat people poorly due to a variety of issues. No one held it against him it's why he was there. Well his health started to decline and he stopped being verbal. As it became clear the end was coming his family was there just about around the clock. One time I answered his call light. The family had put it on for him. He hadn't spoken in weeks but now he was sitting up in bed. He had tears in his eyes. Said he remembered today how he had treated us and he felt awful. I told him I forgave him and no one was mad. We knew it wasn't on purpose. We were just glad he was feeling better. He died that night.