Appreciate the Acknowledgement
<p>My Name is I've been with Telkom mobile some year's now, even introduce friends and family. I've been rather frustrated of recent time's with the after hour's or late night services especially since I play online games and sync with the international Server times to maximize my gaming benefits and compete in tournaments and not sure if due to maintenance or whatever but generally can't access or use the Telkom service menu especially if I need to top up or buy a data bundle. I would usually call the call center with no joy except to wait till I can access the menu which is usually too late and I'd never get any follow up messages or calls or acknowledge of the inconvenience, which generally means I fall in the statistic and either use their service or find another doesn't matter because they'll still do fine as a company. This week was different because I woke up to an SMS giving me a small amount of data to use during the weekend and no matter how miniscule it may be, the acknowledgement is what counts and means alot to me so Thank you and I hope that Telkom. Word of advice from time to time show your clients that you care and their loyalty for continued use of the service is appreciated in small ways even for example it's Easter holidays do something like social media access even for a day, that would not hurt companies pocket but allowing families and friends to connect during the holidays Will make them think and appreciate the brand of Telkom over and above others and will make them even more loyal. Again thanks </p>