Spoken to Jabulile Radebe on the 6th of Dec and she was efficient no problem.  Then in the same chat went to Kitlano Cawe, Ijoh the worst service ever received. He/She never returned to the conversation, nor responded to any of my questions, an hour later
Spoken to Jabulile Radebe on the 6th of Dec and she was efficient no problem.

Then in the same chat went to Kitlano Cawe, Ijoh the worst service ever received. He/She never returned to the conversation, nor responded to any of my questions, an hour later I still responded saying I'm waiting nothing. This is the most frustrating thing ever, cause all a client would like to hear is we are aware/ we are not aware I will escalate the query. Kitlano you have made me an unhappy client with a mistake made by your company, responsibility is not you strong point.

Then today I spoke to Puleng Leqoalane, I almost took everything out on her and all because of Kitlano. I managed to hold myself and yes she helped me. Thank you Puleng.

I would rate Jabulile a 4 stars and Puleng  a 5 stars.
As for Kitlano no stars at all.