Worst Service Ever
<p>After cancelling my policy on the 30th November and still confirming that my policy was in fact cancelled, i had a debit order go off my account on the 31st Decemeber!  I have spoken to a few consultants and have still not received feedback regarding my refund.  The only response I get from them is "Kindly be advised that as soon as I receive feedback I would provide it to you.".  It has taken a week and still I have not heard a thing as  to why they debited my account and when this money will be refunded.  As far as I am concerned, this is theft.  The consultants are incompetant as I had 2 dealing with the cancellation and it still could  not be done properly.  I do not recommend this Medical Scheme to anyone.</p>
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<p>The reason for the cancellation was that after paying them for 2 years and hardly using any benefits, besides seeing the doctor when my kids were sick, they will not cover for my son's tonsils to be removed.  He has been battling with Tonsillitis and they will not cover this simple procedure.  </p>