Cartrack fails to honor their long term clients
My vehicle was stolen from my complex in the early parts of the morning, the thieves spent 1 hour tampering with my car until they got it started and managed to drive away, in this time, cartrack could not pick up that my car was being tampered with and did not pick up unusual activity which led to my car not being recovered, their so called warranty is also deceiving as this warranty is not valid if the unit is installed for three years.


I have been a client for 7 YEARS and have never missed a single payment, In those 7 years cartrack never offered me a single update of my tracking device and failed to inform me when my warranty fell away. They couldn't even reduce my installments knowing I don't have the warranty in place.

I fulfilled my end of the deal by making sure my payments were done on time and when my vehicle was taken from me, cartrack failed me by not being able to recover my vehicle or even offer me compensation for the loss I had occurred.

There is no loyalty towards their long term clients and all they care for is promoting low prices to attract new client's.

Avoid this company at all costs!!!