Dodgy, expensive prepaid metering company
Pretty much the same complaint as everyone else, a FULL AUDIT needs to be done on a per estate basis. It is evident that Stss does not manage their prepaid systems correctly as there is a lot of 'adjustment' going on. The amount I am paying for electricity in Kikuyu estate (Solar supplemented) is ridiculous compared to my previous municipal prepaid system. I also have to phone support often after filling electricity as the transaction will go through on the wallet side but then the power will remain off. I'd also like to state that as a tenant being billed for 'common area'  electricity and 'vending fees'  is something I have never experienced before, this seems like a way to save on levies for property owners while gouging tenants.  