telkom not moving my adsl line after numerous calls and booking in advance
5 weeks before i moved house i called saying telkom needs to move my adsl line. on the day i booked with them i phoned asking where the technician was. They couldn't tell me as the system was down. For a solid month i called telkom asking again and again when they were moving my line. 3 times it was booked and 3 times telkom cancelled it without my permission. During this time i had already moved house but i still get an invoice saying i owe telkom for the month i had no internet. I disputed this but got an email saying you will get the final invoice. I received the invoice today and an extra R86 has been added on. How can i be charged for internet or phone line i couldn't even use due to telkom not moving the line for me? I have cancelled my line so how was R86 added to my account if my line is cancelled? i was sick and tired of waiting for you guys to move my line. I do not owe anything for the month i couldn't use your services and i do not owe R86 ontop of that for whatever else.