Telkom is the worst company in the world!!!!!!!!
I called the contact centre before my bill came out and advised that I will no longer be receiving a salary and that I will be making manual payments for the outstanding balance. I was provided the details and made the payments however the debit orders was still run on my account. They also advised they are unable to cancel the debit order and the unpaid would result on penalty on my banking as well as them adding penalty fees. Let me state that my payments was made prior to the 25th via eft and no payments was ever missed. I was then requested to speak to manager whonwas unavailable to take my call. I requestd of a copy of the calls to them. They then advised after the 3rd call to go into the branch and to bring along a copy of affidavit from the police why I have no idea. The customer service represent themselves don't know why. They are stealing and adding charges on banking as well on there statements when no payments was ever missed.. I then asked if client loses there job what would happen they would continue debit orders on accounts resulting in more charges and nothing can be done. This is the worst company ever and my rights as client has be violated..I will never for as long as I live ever sign up with them again.!!!!!! And I will definitely broad cast this on social media