Worst service - endless mindless automation but no real person, no real help
WORST SERVICE
my friends are telling me my e mail is broken, their mails are bouncing back. I am expecting important e mails. I try and resolve the problem with 1-grid. I start by calling (worse than telkom) - just leave you endlessly hanging on the line, wasting precious money. I try live chat - someone will call me back - i wait the whole day - no call back. I call in again - i get someone on the phone and ask them to call me back as i have no airtime left at this point - they dont call back. I try mailing, i try complaining - one just goes round in a loop on their automated responses but getting nowhere- they send endless emails to rate their service - but there is no comeback no response. Do not use their services - not unless you want to be extremely frustrated. I didnt choose them - i  got lumped with them when my previous service provider got bought out. Ready to leave.  This is besides extremely difficult and complicated billing service where one person says one thing but the system does something else - so they threaten to cut your service when you have already made payments. Save your time and energy