No communication 
<p>I bought something from the UK, on the 21sr Dec it landed in SA, Someone called me on that day from DHL saying that he will send me a invoice for the taxes and duties, i said that is fine. I never received the invoice. I started calling the call centre to find out what is happening because the tracking just says clearance delay, not one person called me again regarding the invoice. I then emailed Lucia Ramphisa my order confirmation and she just replied vat and duty will be calculated and never heard from her again. I then called again today to find out what is happening and the lady i spoke to told me it will take 30 to 40min for the invoice, I said that is unacceptable. I then received the invoice today and made payment and emailed the proof of payment, and now they telling me ill only get my parcel next week. If i received the invoice on the 21st Dec like the guy promised me that he would email me the invoice, i would’ve gotten the parcel by today already. Im highly irate because if the staff just made contact this would’ve been avoided.       </p>