Shocking Service. BEWARE.
This all started 6 months ago in March 2019

Shocking experience. One of my 75 domains that 1-Grid manage was stolen because they made an error in renewal. I have been developing this domain for several years. One day I get an email, telling me that they made a mistake and that my domain has been "stolen". Nevermind, they're sorting it out and it will be back to normal in 2 - 3 days. That was months ago. They just ignore me now.

The thing is, I am a reseller and have with 1 Grid since Web Africa days and I have all my services tied up with them.

What if they forget/fail to renew one of my domains or client domains? THEY DON'T CARE. You will lose that domain.

If you're planning to get involved with 1 Grid, just be aware that if they lose your domain, they don't care and they will jerk you around and do nothing.

UPDATE: Just had a call from Aphiwe (Supervisor at 1 Grid) says management are not prepared to do anything. I have lost years of development and a domain that constitutes a business concept. All gone down the drain.