lack of professionalism
On application of my cartrack unit I opted for debit orders every month. Now I get an SMS saying my account is in arrears. I call in and get put through to a guy called Nicolas n tells me that their system had a problem that's why the debit orders didn't go off. Now they r going to debit my account for the months they failed to debit. Why make their problem mine. It is a great inconvenience. I'm disappointed with their service. If they are not careful I'm going to take my business elsewhere.