Absolute Disgust - Pressure Selling at its best.
Absolute disgust!!! I just called for a quotation for car and home contents insurance. After Outsurance being a lot more expensive than all other quotes I received, I could receive a discount - why must I ask for a discount???

Then, the guy told me "if I don't take the insurance immediately I will not qualify for the discount. How will it look for the manager if I don't immediately decide on Outsurance?. These was the words on the phone call.

Few points:
1. I have the right to review a bunch of insurance quotes at once - I don't have to decide on insurance immediately
2. "How will it look if I tell my manager..." - What type of reasoning is this? I don't care what the manager thinks - I am the customer. I have the right to decide where I want to cover and I don't have an obligation to sign the cover immediately.

All other insurers did beat the Outsurance quotation without me even asking for a discount. At Outsurance you have to ask for a discount. Oh, and what about the advertising to pay you if they can't beat the premium? Nothing like this, there were 1 000 reasons why they can't send the quote or pay the money.

On top of this, if I decide on the quotation tomorrow I won't get the discount - exact words by the agent. No other insurance company ever told something like this to me - pressure selling at its best.

I'm not sure how much money the people are paid to make those adverti*****ts on savings - because in the past 3 years Outsurance has never beaten a quote on my insurance from any other company. And I've not claimed ANYTHING to date on any insurance policy.

I am so glad this happened before signing with Outsurance. Never in my life will I trust Outsurance, absolute disgust with the service received - and I'm not even a client!!