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## See Ruby in Action
## Solutions
Discover how Ruby’s receptionists elevate every caller interaction, from quick answers to seamless appointment scheduling.
##### Virtual receptionists
Delight callers while capturing more opportunities.
##### Live chat
Engage and convert website visitors with managed website chat.
##### Why Ruby?
Discover what makes our team, training, and technology special.
##### Dynamic integrations
Leverage your tools in one unified platform.
## Customer stories
## Resources
Discover how other small businesses have secured success by investing in customer communication.
##### Legal
Attorneys, small firms, and other legal professionals.
##### Home services
Roofers, plumbers, HVAC, landscapers, and contractors.
##### Business services
Marketing firms, IT, insurance agents, designers, and agencies.
##### Healthcare
Doctors, dentists, solo practitioners, chiropractors, and other providers.
##### Financial services
CPAs, business consultants, tax experts, and financial advisors.
##### Small businesses
Freelancers, solopreneurs, small teams, startups, and more.
## Ruby partners
## Who we serve
Teaming up with best-in-class organizations to grow your business.
##### 
#### What's your customer service score?
This 5-minute quiz shows you how your business stacks up.
Take quiz
Call us: 844-311-7829
Pricing
# Ruby plans and pricing
Ruby is all about making life easier for small businesses. That’s why we’ve designed our virtual receptionist pricing to be the most straightforward and inclusive on the market.
Simply fill out the form to talk to sales, or scroll down to check out our plans and pricing details.
##### **Call Ruby: 844-311-7829**
## What’s included in your Ruby plan
The only difference between our plans? The number of receptionist minutes—meaning you always have access to the same comprehensive set of features at no extra cost.
**By the way, you can save 20% off chat pricing by adding chat to any virtual receptionist plan!**
Virtual receptionist plans
Bundled plans
Live chat plans
#### Bundled: 10 chats per month
* Your virtual receptionist plan
* Up to 10 chats for $112
  (a 25% savings)
#### Bundled: 30 chats per month
* Up to 30 chats for $264
#### Bundled: 50 chats per month
* Up to 50 chats for $408
Most popular
#### Don’t see the right plan here? We have larger offerings—just !
## Are you ready to take your business to the next level?
First, fill out this form or give us
Next, we’ll craft the perfect plan. From serving as your first and primary point of contact to being your backup, we’re here whenever you need us!
### Call Ruby: 844-311-7829
## Key features in all bundled plans
#### Your all-in-one solution
* Plans to fit your unique needs
* 24/7 coverage for your phone and website
* HIPAA-compliant services available
* 100% live, personalized communication
* Custom FAQs & lead capture
* Voicemail and chat transcripts
* Shared dashboard to view activity
#### Live virtual receptionists
* Notifications via the app and email
* Custom greetings
* Bilingual answering
* Call routing by type of call
* Easy-to-update call handling options
* Outbound calls made by Ruby on your behalf
* Call and text from your business number in the Ruby app
* Local area phone number
* Toll-free numbers available
#### Managed live chat
* Customize engagement by webpage
* Responses within one minute
* Customize information Ruby collects
* Address sales objections with custom responses
* Follow-up with live call connect
* Chat implementation and ongoing support
#### 50 minutes per month
* Great for startups
##### $245/month
#### 100 minutes per month
* Great for one-person businesses
##### $385/month
#### 200 minutes per month
* Up to 200 receptionist minutes
##### $705/month
#### 500 minutes per month
* Great for small businesses of all kinds
##### $1,695/month
## Key features in all virtual receptionist plans
#### Professional receptionists
* Available 24/7/365, as full time, part time, or back up support
* Trained to sound like they’re part of your staff
* Conversations in English or Spanish
* HIPAA-compliant service available
* PCI-compliant service available
#### Robust app and portal
* Call and text from the app and portal
* Immediate access to messages
* One-touch call holding via the app
#### Expansive capabilities
* Appointment scheduling
* New client intake via webforms
* Payment processing in a secure facility
* FAQs and local weather information
#### Customized experiences
* Custom after-hours call routing options
* Conditional no-answer forwarding to Ruby
* Personalized greetings
* 7 hold music options
* Local and toll-free business numbers
#### Quality customer care
* Ruby customers report a 94% satisfaction rate
* A dedicated Customer Success team
* Convenient call handling updates
* 2-hr average response time
* 73 net promoter score
#### Efficient integrations
* Zapier
* Clio Manage
* Clio Grow
* Rocket Matter
* MyCase
#### 10 chats per month
##### $140/month
#### 30 chats per month
* Great for solo practices and one-person businesses
##### $330/month
#### 50 chats per month
##### $510/month
## Key features in all live chat plans
* 24/7/365 website coverage
* A team of highly-trained, professional specialists
* Chat transcripts
* Call-connect feature brings warm leads right to your phone
#### Personalized experiences
* Multiple chat plans to fit the needs of your web visitors
* HIPAA-compliant chat services available
* Customized frequently asked questions
* Chat box designed to fit seamlessly into your website
* Quick response times
### The ROI of personal connections
Discover how investing in your customer experience can take your business to the next level in our guide.
## Have questions on how to build your plan?
### Stay up to date with all things Ruby.
Sign up for our monthly newsletter, Minutes, to get the latest from Ruby, including tips, insights, in-depth how-tos, and much more.
Your partner in gaining
###### For sales
844-311-7829
###### For support
866-611-7829
###### Already a customer?
##### What we do
##### Who we serve
##### Who we are
©2025 Ruby. All Rights Reserved. Ruby is a registered trademark of Ruby Receptionists, Inc.
Chat
### Don't see the right plan here?
Give us a call and we’ll find your match.
# Guide: How to supercharge your growth with virtual receptionists
In this stress-free guide, you’ll learn how a virtual receptionist solution like Ruby makes it easy for you to: optimize your customers’ experiences, streamline your business tools, and master your sales funnel.
### You'll discover how to:
#### Optimize your customers’ experiences​​
Your customers hire you for your expertise, so why not trust your customer experience to the experts? We share how reducing interruptions and outsourcing your first impressions benefit your business.​
#### Streamline your tools and systems
Many business owners work 50+ hours a week, and much of those are repetitive conversations and tasks. Efficiency is key to great experiences AND business growth (and we’ve got several tips!).
#### Capture leads and master your sales funnel
Once you’ve increased the efficiency of your business and improved your customer experience, how do you capture more opportunities and make sure all this work is paying off? We tell all!
### 
and retaining customers.
# Guide: The ROI of personal connections
## Why meaningful connections are the foundation of business success
75% of businesses believe they’re customer-centric, but only 30% of consumers agree—a divide that can cost you business, alienate your customers, and most importantly, have a very real impact on your bottom line.
Are you doing what it takes to cultivate a loyal, happy customer base? Start increasing your revenue with the power of personal connections. It’s easier to achieve than you think, and we’re here to help!
### In this free guide you’ll discover:
#### How real, personal connections help you stand out in any market
#### A human-centric approach to customer engagement
#### How to wow the people you serve in a high-tech, digital age
#### The secrets to building customer lasting loyalty