Another disappointed visit.  I am starting to think this isn't a fluke and PB has lost it's magic touch.  We went for my wife's birthday around 4pm on a Wednesday.  We actually walked right in and sat down.  We were both shocked as the least amount of time we have ever waited was well over 3 hours.  

The staff was more attentive on where we sat than giving us a genuine greeting even though the place was empty except two other tables.  We put in our order for a margherita with prosciutto, a wise guy, and a caprese salad.

The bread came out cold with some oil to dip it in.  I can't remember if it was always cold but it would be nice if they threw it in the oven for 30 seconds before they serve it to you.  Next our pizzas came out and the margherita was missing the prosciutto.  Not a big deal.  Maybe he didn't hear me, maybe the cook didn't hear him?  My wife confirms I did request it and I'm not losing my mind.  The pizzas were good but lacking the usual special touch.  The crust was the best part which is not unusual but what was unusual was the rest was very lack luster.

Even though the shop was dead our waiter never came back to us and was back behind the bar laughing and chatting with other staff members.  Finally a blonde woman asks if we would like our bill.  She brings it to us and when I give her my card I gently advise her they forgot my prosciutto and it's on the bill.  Another guy brings the bill back for me to sign.  The 6 dollar prosciutto is still on it.  I inform him that there was no prosciutto and I told the other woman but it's still here.  I don't know if she thought I was just making small talk or what but I sure am not paying 6 bones for some sliced ham that wasn't even on my pizza.  He took care of it.

Here's the deal.  I don't know if it's because I didn't wait 3-5 hours to eat or if it's just falling apart without Chef Bianco but PB has definitely lost it's way and is quickly losing the legacy he created whether they want to acknowledge it or not.  I used to think the staff was short and slightly rude because of how busy it was and dealing with upset starving customers brings them down but now I know that is not the case.  They are just not good at what they do and have been there getting away with it for too long.  Just because PB is famous and Chef Bianco is world renown doesn't mean you are.  

The dough is good enough to come back for but there is simply no way I would ever wait in line to eat here again.

If you read my previous review you will see I am not a PB hater and actually was a huge advocate.  I guess all good things really do come to an end.