Government service exceeding expectations
I would like to extend my heartfelt thanks and sincere appreciation to Natasha at the Strand Municipality.  I went to the municipality on 6 November 2019 to renew my motor vehicle registration.  She was friendly and very professional, although it was almost closing time.  When I wanted to pay, I found that there was no money in my bank account and I asked her if I could quickly go to my car to transfer money on my cellphone.  When I came back, the office was closed and security opened the door when I told them that my form is already inside and I just have to pay.  Natasha was still waiting me.  She did not close her blinds, but were sitting and waiting for me.
I was so taken aback - service that exceeds all expectations!  What a star!  Look after her - her kind is spread very thinly.