Bad Attitude and Dont Care Attititue
I cancelled my Dads ADT a few months ago as the alarm system hasnt been working for awhile, I gave them an ultimatum requesting a response and resolution as to why they keep on billing him. I sent a follow up mail on the 12/05 as I deleted the earlier correspondence, I received a response on the 18 May from ADT that they needed a physical address which I provided. As time lapsed they asked for my ADT Debtors code which I dont have and again they wanted an address.<br> <br> They have no idea where my dad lives but they know very well how to access his account and pillage it yet their equipment is not working nor do they know where the place is. Im sending this on behalf  of a 57 year old gentleman. If they look at their log it will be clear as day as to when the system stopped working and what is due back to my dad in premiums and they have the  nerve not only not to respond formally but to debit his account again on the 04/06. <br> <br> Pathetic bunch of crooks that were supposed to be protecting communities, I want a formal piece of comm as well as a full refund of his premiums.<br> <br> Avinash Ramdas on behalf of my Jay Ramdas<br> <br> **********