Cancellation
I've been with Miway since 2011 and I had called to cancel my policy (because I've received a quote for a cheaper premium) however when I started engaging with the agent I was told that only a \Senior Agent\" is able to process my cancellation and further that I need to provide at least 30 days notice when cancelling my insurance policy. The latter statement is a complete lie, all the policy documentation says about cancellation is the following: \"If the premium is paid by debit order, it may only be in favour of one person and may not be transferred without my approval. MiWay must inform me in writing at least 30 days before the cancellation of my debit order\", \"Non-payment of premiums may lead to my policy being cancelled or cover being suspended\", \"Should my insurance be cancelled for any reason, I should be supplied with a notice informing me of such cancellation\" and \"If payment is not received for three consecutive months, your policy will automatically be cancelled\". <br> <br> I don't understand why the agent felt the need to lie and I am astounded by her actions and in all honesty I should cancel the policy on this principal alone. <br> "