SARS pledge on my bank account
My accountant has submitted my tax return. I was audited and SARS made a payment into my bank account on the 23/9/2021 but on 24/9/2021 there was a pledge placed on my bank account. According to FNB secure chat the pledge would be removed after 48 working hours. It is now the 6/10/2021 and the pledge is still not removed. FNB stated that the pledge was placed on my account by instructions from SARS.
My accountant and I have  send emails to SARS , with no reply. But yesterday she managed to get through to SARS and two people confirm that on their system the audit was done and the funds was paid out to me. According to them there is not a pledge placed on the account from SARS.  But according to the sms we received from FNB they stated that SARS systems are slow to update and when a client communicates with SARS regarding the disputed payments their system might indicate that there is no problem even though the bank have already received feedback indicating otherwise!
Can I please be referred to someone who handle this kind of situations??? I am frustrated!!!!