UNBELIEVABLE!!  so enraged and appalled!!  i took my 91 yr old mom in to the salon for a mani-pedi.  after the pedicure she had the manicure and she asked for french tips.  the GIRL claims she asked mom if she wanted gel nails -- she's 91, did not understand the gal's "english" and can't hear, so i presume she nodded.  after mom paid the charge of $60 and i picked her up (i had another appt.)  she told me about the charge and said she had never paid that much for a mani-pedi.  i called and was told the normal charge is $30 w/$5 added for french and HE said to come back cause it was mistake.  we did and the whole group of technicians said it was mom's fault for saying "yes" and would not concede AT ALL -- not in the slightest.  i found that to be awful and mom felt very taken advantage of.  i will NEVER return there and i caution any hearing-impaired customers to not use this business.  TO ME and of course to mom, it was such a slam on the elderly. mom is a visitor from the east coast and at her age does not need to be treated that way.  VERY BAD BUSINESS!!!