Outsurance - What a dissappointment
Im beside myself, i have no idea what kind of nonsense Outsurance is up to now with my policies. I joined Outsurance client in 2012 and over the years i have covered 3 cars and paying for them regularly. You'd think that makes me the loyal and important client, No; not with outsurance. I just moved into a more secured leafy estate; i have all security you can think of and have my cars in the locked garage in an access controlled estate. This should bring my premiums down right? No Outsurance is increasing them instead and they are saying to me"You have great security", so our premiums are no longer based on that but based on the fact that there is high risk of accidents where you have moved. This is literary 5 min away from my previous house, where was this when i was charged the previous time.

Now the stupid consultant is busy telling me about Out-bonus; that's based on my loyalty, loyalty that doesn't pay.  What kind of service is this. I have been working from home for 2 years now but i never got any reduction for the fact that i dont drive daily like i used to when still working at the office; now i'm being charged based on accidents i have no sight of or evidence of; I have been your client for the longest and have no claims, you tell me about non existent accidents? what kind of nonsense if this?

When i told the consultant i cant pay more than what i'm paying already he tells me that he has already changed it and it will go through in 5 days time or i can cancel the policy and loose out on the outbonus, is this your crooked way on making sure i loose out on the bonus?

Im so annoyed right now.