BAD SERVICE OR RATHER NO SERVICE
Bad Service or rather NO SERVICE

My mom has passed away on the 18th Nov and I am trying to remove her as a member. I have sent them her death certificate as proof and asked them to re calculate the fees payable still for my dad whom are the principal member. I have also advised them to use my personal e mail due to my dad being 83yrs old and do not have access to internet..... BUT WITH NO RESPONSE!!!!

If my dad is going to be charged for my mom whom has passed away at end December I will personally take this matter further. It is a disgrace to see that NO SERVICE are being received but they are quick to debit your bank account for monthly installments.

I will personally name and shame them on social media.