A newcomers positive experience.
As a newcomer to Bonitas BonClassic, I phoned the pre authorising dept seeking help how to obtain authorisation to consult with a specialist because there was the possibility of being hospitalised as a result.  I think it was Tambe to whom I spoke. She instantly understood my dilemma, took charge and obtained the necessary authorisation by checking my past history. She was very efficient and I was delighted with her service.  She deserves 5 stars.   Thank you.