Exorbitant Excess fees
First claim ever with Outsurance since moving from MiWay... I should have stayed with MiWay.
I have a 2KVa UPS that has popped, approx, R3000 in value, Outsurance says my surge damage Excess is R4500, this is highway robbery, 90% of any equipment in a house that can be surge damaged is less than R2000... what is the point of having insurance then???

at Miway my Excess for surge damage never went over R1000... I will be moving my insurance ASAP... absolutely ridiculous in my honest opinion.
Outsurance can even keep the stupid outbonus... "You always get something out" yes, frustration and an empty pocket, thats what you get out