One of these organisational responses - what might be described as a paradigmatic\ud
shift, is the concept of the learning organisation. The learning organisation is just\ud
that - an organisation which learns. The organic metaphor is deliberate. In the\ud
learning organisation production itself is viewed as the vehicle of learning, it is the\ud
opportunity for learning and the outcome of learning. While the learning\ud
organisation has been considered primarily in the context of manufacturing it will be\ud
clear that the underlying concept has perhaps even more application in that ever -\ud
growing sector of developed economies, the services sector. An employee-based\ud
emphasis, on "smart work" is viewed as the principal, if not the only, way of\ud
increasing productivity there