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* !
* Home and Personal
  + - PC
      * Ultimate peace of mind for your personal computer. – Software support, Anti-Virus and maintenance all rolled into one package for a low monthly fee – for your ultimate peace of mind. Let us take care of you.
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      * PC Care Backup powered by CareDrive – Cloud backup powered by CareDrive for laptops and desktop computers with image-based backup capabilities. Start protecting your data today.
      * + Software Services
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        + Hardware Services
          - And More…
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    - Mac
      * Ultimate peace of mind for your Mac. – Software support, Anti-Virus, and maintenance all rolled into one package for a low monthly fee – for your ultimate peace of mind. Let us take care of you.
      * Mac Care Backup powered by CareDrive – Cloud backup powered by CareDrive for laptops and desktop computers with image-based backup capabilities. Start protecting your data today.
      * Mac Hardware Repair – Warranty and Out of Warranty hardware repair on Apple notebooks and desktops.
    - iOS
      * + iPhone
        + !Apple Watch
      * + iPad
        + Apple TV
      * + iPod
        + !Beats Headphones
    - Wifi
      * NetCare at Home: Whole Home WiFi – NetCare at Home focuses on today’s need for wireless everywhere. Older wifi systems were not made to keep up with today’s demand, so it is time for a better solution.
      * Schedule a NetCare Evaluation – Have network issues and not sure where to start? We can schedule a Free, no obligation, NetCare Network Evaluation.
    - New & Used Computers
      * New Computers – As a Dell Business Partner, we sell business-class Dell computers and servers. These come with a 3-year manufacturer’s warranty, free data migration from your old device to your new Dell ($120 value), and local assistance with any warranty issues after the sale. Trust University PC Care with your home and business computer needs – we service what we sell!
      * Used Computers – Call for current refurbished computer inventory, specifications and pricing: 252-558-1280.
    - Quick Helps
      * New device Selection Assistance – New purchase consultation services
        + iCloud setup and migration – iCloud data migration to new devices, back-ups, and recovery
      * Apple iPhone/iPad/Watch – New device set-up and optimization for your particular home or business needs
        + Battery Optimization Assistance – Get the most out of your laptop, MacBook, iPad, and iPhone batteries
        + Data Back-Up & Recovery – Consultation on setup questions dealing with computer and cloud backups, data migration, and data recovery
        + Anti-Virus Software – Assistance with purchase, set-up, and management of professional-grade anti-virus software for your devices
        + Inbox and Password Management – Inbox Zero consultation and password security and retrieval services
        + Google Workspace Assistance – Help with purchase, set-up, and management of Google’s suite of business apps and business email solutions
      * Microsoft 365 – Help with purchase, set-up, and management of all Microsoft programs and apps
        + Facebook – Consult on account and page set-up, and tutorials
        + Email – Account setup, customization, inbox management, security, and backup solutions (any device)
        + Passwords – Consult on secure password creation and password management solutions
      * Device Sync Assistance – Help with syncing multiple devices and services
        + General Office Application Support – Technical and operational solutions related to all word processing, spreadsheet, and other software programs
        + Parental Controls – Consult on purchase, installation, set-up, and management of parental controls for phone, computer, and network
        + Malicious Software Awareness – Consult on recognizing harmful pop-ups and other threats to reduce your chance of spyware, ransomware, and assistance for when you’ve already been victimized
        + Photo File Storage/Management – Consult on how to best store, manage, back-up, and securely share photographs on your phone and computer
      * General Questions – Help with miscellaneous iPhone, Mac, and PC general use, settings, or setup issues
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* Business Services
  + - Support
      * BizCare Analysis – Not sure what service fits your needs? We can schedule a Free, no obligation, BizCare Analysis to see what services fit your needs.
      * BizCare Service Plan – Our BizCare plans are geared towards businesses who want the peace of mind knowing that they have continual, proactive IT service and support.
      * BizCare Features
    - Networking
      * NetCare Network Evaluation – Have network issues and not sure where to start? We can schedule a free, no obligation, NetCare Network Evaluation.
      * NetCare Managed Networks – Cloud-managed network infrastructure for your small or medium-sized business. Whether you have issues with your current equipment or need an entirely new setup, we are here to help make your network for you.
      * NetCare Features
    - Hosting
      * Web and Email Hosting – Solid web hosting is essential to a successful website. We have dedicated servers that we fully manage. All of our servers are Linux based offering the solid foundation you deserve for your site.
      * BizCare Hosted Servers – We offer a wide range of hosted servers from Windows to Linux – we have you covered. With access to multi geographical data centers, we can make sure your hosted server is reliable, safe, and secure.
      * Email Hosting
        + !
        + Migration Services
          - Email Migration
          - Server Migration
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      * BizCare Data Protection – Help prevent data loss and theft with the features provided by a BizCare Service Plan.
      * BizCare Backup powered by CareDrive – Local and Offsite backup powered by CareDrive. Offering backup for workstations, servers, and cloud services.
      * BizCare Backup Features
    - Cloud Services
      * !Microsoft Office 365 – Includes the award-winning Office Suite, email, cloud storage, and many other features to keep your business connected.
      * !G Suite by Google – Gmail, Docs, Drive, and Calendar for business. As a Google Cloud Partner, we can assist with the entire G Suite experience.
      * !DropBox Business – The same DropBox you know and love with extended features focused on Business and Team environments.
* Support
  + 
  + General Questions
    - Create a Support Ticket
    - Chat with Us
    - Close
  + Support Requests
    - Coming Soon: Start a Repair
    - Connect with a RemoteTech
  + Repair Status
    - Check My Repair Status
* About
!
## Our Reload+Backup is our premier option for those who want to make their computer like new but keep all their important data.
#### Hardware Diagnostics
Before we start any software service we always check vital hardware components. This includes dust removal, thorough memory tests, in-depth hard drive tests and an overall physical inspection.
#### Data Backup / Restore
We do an entire backup of the current state of your system to our highly reliable, secure and redundant backup server. In other words, we take your data seriously. We keep this backup on file for 60 days, just in case.
#### Format Hard Drive
The entire hard drive is wiped, partitioned and formatted. The built-in recovery partition is wiped due to the possibility of it being infected from a possible virus infection.
#### Reinstall Windows
The version of Windows licensed to your computer is reinstalled. If you wish to upgrade to a new OS, ask one of our technicians about your options.
#### Install/Update Device Drivers
All hardware device drivers were installed with the latest versions and verified to work properly with your hardware.
#### Activate Windows
Windows is activated to ensure a genuine legal copy of Windows was installed. We cannot and will not install Windows without a valid product key. Piracy is not cool.
#### Security Software
To help keep you secure we install and setup completely free security software. To keep it very simple, we even provide cleanup instructions.
#### Latest Adobe Reader and Java
These 2 plugins are integral to surfing and accessing content on the web today. The nature of plugins create a serious security issue. We install the latest releases to help prevent these security issues.
#### Free Essential Software
Several free software packages are installed. These packages include Libre Office, Mozilla Firefox, Google Chrome, CDBurner XP, VLC and Picasa.
# Carefree Repair Warranty
#### After a repair we want you to feel confident that we resolved the issue. We want you to be carefree and not worry because we are here to help if an issue occurs.
# Want to add data backup for a year?
After we complete the service ask us about installing our CareDrive Backup. With CareDrive Online Backup all your important data files are backed automatically and securely in the cloud. Backup before you wish you had.
## Starting at $120 a year
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#### Why Choose Reload+Backup?
* You have documents, settings and programs you do not want to lose.
* 90 Day Warranty: For your peace of mind.
* Free remote sessions after the repair in case you have further questions.
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#### How much does this cost?
# **$180**
Average turn-around time is 3-5 business days. Urgent Service available for an additional $60.
# We are here to help
Choose a service option below to schedule your Reload+Backup
#### 
Visit our store at 1909 East Fire Tower Road Suite F in Greenville, NC
Let us come and pickup your computer or device for repair.
#### Contact Us
**Phone**
252-558-1280
**Email**
help@universitypc.care
#### Hours
**Monday – Friday:** 9-6
**Saturday:** Closed
**Sunday:** Closed
#### Store Locations
**Greenville**1909-F East Fire Tower Road Greenville, NC 27858
**New Bern**
2117 S Glenburnie Road Suite 6 New Bern, NC 28562
#### Corporate Headquarters
821 Dickinson Ave Suite A, Greenville, NC 27834
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2008-2018 Copyright University PC Care, Inc. | All Rights Reserved - 
Now through the end of February, add any accessories to a current purchase and get 25% off those add-on accessories. Dismiss
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Comments on: Reload+Backup
Greenville and New Bern, NC Computer Repair
Tue, 05 Sep 2023 13:35:41 +0000
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