DOUBLE DEBIT AND UNKNOWN SUSPENSION
This past month I have been communicating with Affinity agents about a payment issue in December. On Tuesday the 26 January 2016 I went to the doctor only to find out my policy has been suspended since the 4th. NO ONE INFORMED ME. (Illegal)  I emailed Affinity whom responded that it was in fact an agent who did not allocate my payment. As a result I had to pay the doctors (myself) and then on 2 February they double debited my account once again without my knowledge which resulted in financial difficulty as my account went in arrears and other debit orders were declined. I want to inform the public to never use AFFINITY HEALTH INSURANCE. I expect a full refund in the next 72 Hours for any inconvenience caused as well as bank charges for transactions that failed. By now Affinity owes me R2107.00. 