Still awaiting a response...
<p>On the 1st of June I read about the new SmartBroadband Uncapped Wireless  product for R799 pm. This interested me, as I am looking to get connected as soon as possible.<br /><br />On the morning of the 2nd June, I got onto the Telkom website to do some research and came across the page at this address: http://www.telkom.co.za/today/unlimited-broadband/<br />Using the map, I selected the tower closest to my residence (The Rowallan Park, Port Elizabeth tower). I confirmed that there were 11 spaces available for the R599 pm 1st 50 users offer (which expires 30th June) and applied.<br /><br />I received a mail with my ticket number **********55) informing me that I had been successful in applying for the R799 offer (which I do not apply for).<br />The call center was very sharp in contacting me to sign me up (kudos due here). But, when I mentioned that I want the OLD and still valid R599pm offer, I was met with confusion. (Same product, different price). I was promised that this issue would be escalated higher up the chain and that I would receive a call back. I checked the website in the evening again and, guess what, it has been updated to the new offer.<br /><br />Today is Monday - no call back received as yet.</p>
<p>Please follow this up. I am wanting the offer @ R599pm, as was advertised on the site and still valid, otherwise no deal.<br />I will then also be cancelling my pending ADSL order and you will lose me as a customer for good.<br />For the record, I have been very impressed with your service to date, despite the sea of negativity around Telkom.</p>