This 2 stars is extremely generous. Wanna know why? Read on.

My party of 7 and a baby got to Pappadeux's around 6:30. We were told that it would be a 30-minute wait. It ended up being more than an hour. We were standing right in front of the hostess station, yet no one ever came to give us updates on how long it would be for our table. We would go check about every 20 or so minutes. One time we were told that our table was ready. When we went to check on it after about 20 minutes we were told that they were waiting on a busboy to clean it. A few minutes later they were still waiting on a busboy. In what universe does it take a restaurant 30 minutes to find a busboy to clean a table? We watched group after group after group get seated. A group of 7 that came after us was seated before us. We ended up being sat next to them; by the time we were getting our menus, they were finishing up their meals.

Once we were finally seated, we waited almost 10 minutes before someone came to our table to introduce himself as our waiter. When he asked how we were doing, we kindly told him that we were a little frustrated because it had taken more than twice as long as we were told, and we had been told twice that they were waiting on a busboy to clean the table. The waiter said that it was a busy night and said that he didn't get paid to deal with unhappy customers. He asked, "So are you gonna do this or what?" WHAT?! It was so rude - I don't know how he meant it, but it came across as sounding extremely annoyed. We were appalled and my boyfriend asked to speak to a manager.

The manager came over and spoke with my boyfriend. Not sure what was said, but after that things got much better. The manager brought us an appetizer plate on the house. Our food ended up being really good - including the alligator. I got shrimp etoufee, and it was great. The gumbo wasn't so fabulous. Overall, everyone was satisfied with their meal. We got three different drinks, and they basically tasted the same: like cherry Nyquil.

The food was good, but it's not always about the food. The service was horrible. Don't think I'd ever go there again. There are too many other places with great food and equally great service.