Worst Customer service Ever
I have signed a Samsung A53 MondoMTN contract on Monday 22nd August 2022
I was assured that I would receive the phone by Wednesday 24th Aug 2022.
Instead, I received another call on Wednesday informing me I would have the phone another 3 days after Wednesday 24th Aug. 
I was already upset because I made arrangements with my company that I would be absent the Wed of 24th Aug. 
I received all type of excuses as why I don't have the phone.
I even suggest to them that I will collect the phone myself Iin Johannesburg. 
Than later ,another call that the phone is in Witbank which is 70km from Kinross where I live. 
Please note that I Com to know about the phone being in Witbank on Monday 29th August. 
I received a call on Tuesday 30th August 2022 that the phone was in Witbank. 
Now yesterday I was given notice that I was gonna have the phone today between 09h00 and 11h00. 
It's now 09h00, 
So I take it the phone might be somewhere in Middleburg Mpumalanga. 
I've lost a of money because of MondoMTNDSV.
Their workers are incompetent and don't know any thing about customer care.
I also came to one point where I thought that they are scammers.
I wrote an email to them of which they respond via media that a form about my complaints need to be filled .
They refuse to let me express my self in my mother tongue Afrikaans, why?
Will I get this phone today?
Shame on your customer service protocol