Learning Launch

Challenge:

Working in a Consulting Domain is always challenging and a great learning experience. Traditionally  consultants are considered to be the people who look at clients’ watch and tell the time and someone who  just suggests while the implementation and realization is to be the headache of the clients. And the industry  majority of times believes that whatever consultants suggest is theoretical and aren’t practically possible. To  make believe the clients that the suggestions can be implemented there is need to implement them in order  to validate the basic assumptions and build on them. For one of my clients who has undertaken an intra- preneurship project and who wanted us to strategize & test the whole assumption/basis for the project.

Selection:

Using the Design thinking tools was necessary for ensuring that maximum value is delivered to the client.  Learning Launch has become a crucial tool for us to test the assumptions and ensure the success of the client.  By creating a MVP the assumptions cab easily be tested and provide confidence to the clients and the solution  adoption by the end users can be simplified.

Application:

For a client who was an industry leader in logistics has started a new business and was working on strategizing  the approach to go to market and finalize on the technology platform to be used to run the business. They  have solicited my help in testing business strategy and implementing the technology platform for running the  daily operations. To test the strategy and provide technology solution for the same Learning Launch was the  best tool.

Approach:

For the Learning Launch, first the requirements/assumptions have been discussed and finalized. To use the  Learning to launch tool a core team was formed with domain experts, business process owners and users.  Once the list of the requirements/assumptions have been finalized these are prioritized with inputs from the  core team and the CXOs.

In order to test the top priority assumptions a solution platform was first selected which has all the features  needed to test the assumptions and is scalable considering the future requirements and best in class processes  to be implemented in the future.

Once the technology platform is selected, the next step was to realize the requirements of the business, test  the solution and deploy it so that the assumptions can be tested in the real world scenarios. Testing the  assumptions happens when the wheels are on road. The users are trained to use the solution, the solution just  had a basic provision to capture the customer demand, refer to the existing customer contracts, manual  assignment of resources to the customer orders and invoicing the customer was implemented. With this

solution in place the business assumptions, user & customer based assumptions were tested and the strategy  and technology solution were revised based on the feedback received.

Insights:

It was understood that the customers wanted to get an application to enter order directly into the Logistic  service providers’ system referring to the existing contracts. Also, the resource allocation is identified to be  pain point of the business and is the heart of the business. The solution was further improved to meet these  requirements and thus value is delivered to the client and their customers.


Learning Launch Challenge : Working in a Consulting Domain is always challenging and a great learning experience . Traditionally consultants are considered to be the people who look at clients ’ watch and tell the time and someone who just suggests while the implementation and realization is to be the headache of the clients . And the industry majority of times believes that whatever consultants suggest is theoretical and are n’t practically possible . To make believe the clients that the suggestions can be implemented there is need to implement them in order to validate the basic assumptions and build on them . For one of my clients who has undertaken an intra- preneurship project and who wanted us to strategize & test the whole assumption / basis for the project . Selection : Using the Design thinking tools was necessary for ensuring that maximum value is delivered to the client . Learning Launch has become a crucial tool for us to test the assumptions and ensure the success of the client . By creating a MVP the assumptions cab easily be tested and provide confidence to the clients and the solution adoption by the end users can be simplified . Application : For a client who was an industry leader in logistics has started a new business and was working on strategizing the approach to go to market and finalize on the technology platform to be used to run the business . They have solicited my help in testing business strategy and implementing the technology platform for running the daily operations . To test the strategy and provide technology solution for the same Learning Launch was the best tool . Approach : For the Learning Launch , first the requirements / assumptions have been discussed and finalized . To use the Learning to launch tool a core team was formed with domain experts , business process owners and users . Once the list of the requirements / assumptions have been finalized these are prioritized with inputs from the core team and the CXOs . In order to test the top priority assumptions a solution platform was first selected which has all the features needed to test the assumptions and is scalable considering the future requirements and best in class processes to be implemented in the future . Once the technology platform is selected , the next step was to realize the requirements of the business , test the solution and deploy it so that the assumptions can be tested in the real world scenarios . Testing the assumptions happens when the wheels are on road . The users are trained to use the solution , the solution just had a basic provision to capture the customer demand , refer to the existing customer contracts , manual assignment of resources to the customer orders and invoicing the customer was implemented . With this solution in place the business assumptions , user & customer based assumptions were tested and the strategy and technology solution were revised based on the feedback received . Insights : It was understood that the customers wanted to get an application to enter order directly into the Logistic service providers ’ system referring to the existing contracts . Also , the resource allocation is identified to be pain point of the business and is the heart of the business . The solution was further improved to meet these requirements and thus value is delivered to the client and their customers .