Challenge: Connect patients with trusted professional pharmacists who can advise on the best  available medicines for patient needs at the best price and order delivery.

Choices: I chose the storytelling tool. I have a development team that needs to develop a product.  I chose this tool to help developers better understand the problem. https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/PAXCd/ storytelling-tool

Application: I gathered all my developers, put them at the same table and began to tell them a  story. I told them that everything is moving to the Internet and it is more convenient for the  younger generation to receive consultations online as easily as they communicate in instant  messengers with their friends. Also, the older generation should use the new product and took an  example from my grandmother, who writes to me on WhatsApp.

Understanding: My team felt all the emotions that I wanted to convey to them. They immediately  began to come up with ideas on how to do it simply and intuitively for everyone. They drew a  prototype and showed it to me. I was amazed how well they understood me!

Approach: Storytelling is a great tool and I use it a lot in my life and work. People listen carefully  and better understand what they want to convey. They also experience the emotions of the  heroes of my story, get used to the role and oﬀer me cool ideas. Design thinking is really cool!


Challenge : Connect patients with trusted professional pharmacists who can advise on the best available medicines for patient needs at the best price and order delivery . Choices : I chose the storytelling tool . I have a development team that needs to develop a product . I chose this tool to help developers better understand the problem . https://www.coursera.org/learn/uva-darden-design-thinking-innovation/lecture/PAXCd/ storytelling - tool Application : I gathered all my developers , put them at the same table and began to tell them a story . I told them that everything is moving to the Internet and it is more convenient for the younger generation to receive consultations online as easily as they communicate in instant messengers with their friends . Also , the older generation should use the new product and took an example from my grandmother , who writes to me on WhatsApp . Understanding : My team felt all the emotions that I wanted to convey to them . They immediately began to come up with ideas on how to do it simply and intuitively for everyone . They drew a prototype and showed it to me . I was amazed how well they understood me ! Approach : Storytelling is a great tool and I use it a lot in my life and work . People listen carefully and better understand what they want to convey . They also experience the emotions of the heroes of my story , get used to the role and oﬀer me cool ideas . Design thinking is really cool !