Reflection – Visualization

Challenge

I am a principal consultant who is mainly working in the manufacturing and the process engineering  field. As a consultation and solution providing companies, I am engaging in various industries.  Although the sectors, as well as the technologies, are similar, the communication, mainly the verbal  one, might defer entirely from each industry. Each industry has industry-specific terms that are used  by the worker, engineers and managers in their daily routine. It can lead to miscommunication and  misunderstanding due to the other industries I am serving, as they might have slightly different  interpretations or even similar could be referred to various products and processes.

Selection

To minimize these challenges, I use visualization quite frequently at the beginning of the design  thinking process to eliminate those miscommunications right from the start. As terms a similar it is  essential that we build the same understanding.

Application

The most common application of visualization in the design thinking process is mainly in the first  meeting with a new client. Most challenging is the understanding of the process flow and also the  terms in each stage. I divide the visualization into two different categories. The first one is the logical  process flow. It will provide me with the inside of how many process steps are required to complete  the product. To see how many reasonable measures are in the process gives me an excellent  opportunity to use design thinking techniques later to question how to improve each step and, what  would be the best, how to eliminate steps. The second visualization that I do is equipment and  physical connection. By drawing the equipment, the process flow becomes even more transparent.  Now the words in the process flow become real things. With real things, the terms can be easier  understood. Often the wording is part of the function of the equipment. This two-step approach is  efficient and effective to make design thinking work.

Insight & Approach

Having this two-step approach allows you to get a deep understanding of the customer terms and  processes. The power in the visualization technique is to ensure that times and procedures are  correct. I will avoid assumptions. Furthermore, by understanding both the logical process as well as  the equipment, we have two option to apply design thinking techniques to create new and better  solutions.

Most of my clients in the industry are “industry-blind” or “process-blind”. It is challenging for them  to change against the industry standard and best practice. However, open up the process flow and  the equipment due to visualization creates opportunities to enhance both.


Reflection – Visualization Challenge I am a principal consultant who is mainly working in the manufacturing and the process engineering field . As a consultation and solution providing companies , I am engaging in various industries . Although the sectors , as well as the technologies , are similar , the communication , mainly the verbal one , might defer entirely from each industry . Each industry has industry - specific terms that are used by the worker , engineers and managers in their daily routine . It can lead to miscommunication and misunderstanding due to the other industries I am serving , as they might have slightly different interpretations or even similar could be referred to various products and processes . Selection To minimize these challenges , I use visualization quite frequently at the beginning of the design thinking process to eliminate those miscommunications right from the start . As terms a similar it is essential that we build the same understanding . Application The most common application of visualization in the design thinking process is mainly in the first meeting with a new client . Most challenging is the understanding of the process flow and also the terms in each stage . I divide the visualization into two different categories . The first one is the logical process flow . It will provide me with the inside of how many process steps are required to complete the product . To see how many reasonable measures are in the process gives me an excellent opportunity to use design thinking techniques later to question how to improve each step and , what would be the best , how to eliminate steps . The second visualization that I do is equipment and physical connection . By drawing the equipment , the process flow becomes even more transparent . Now the words in the process flow become real things . With real things , the terms can be easier understood . Often the wording is part of the function of the equipment . This two - step approach is efficient and effective to make design thinking work . Insight & Approach Having this two - step approach allows you to get a deep understanding of the customer terms and processes . The power in the visualization technique is to ensure that times and procedures are correct . I will avoid assumptions . Furthermore , by understanding both the logical process as well as the equipment , we have two option to apply design thinking techniques to create new and better solutions . Most of my clients in the industry are “ industry - blind ” or “ process - blind ” . It is challenging for them to change against the industry standard and best practice . However , open up the process flow and the equipment due to visualization creates opportunities to enhance both .