Reflection.-	Mind	mapping

1.  Challenge:

I am a professor at University and I was assigned a special project with a nearby

small community. People were suffering  with the arrival of minor drug dealers that  were affecting the youth in the community in different ways. They were trying to  distribute  their products outside the school  and to recruit people to widen their  distribution network. Some of the public spaces were taken by this recently arrived  individuals to carry out their trade, and families  were scared of going out because they  didn’t want any trouble; so little by little the public spaces were taken by the “bad” and  all the “good citizens” were forced to stay at home. The public spaces started to look  abandoned and dirty

The assignment was to recover one of those public spaces, so families felt safe

spend their free time there. This would force bad people go away.

2.  Selection:

The tool we selected to start this project was: Mind Maping.  We believed we

needed a tool that was hepful to represent everyone’s opinions around the main  problem. This way we were able to visualize which were the pain points of the  community about the problems, how was the community before the arrival of these  people, what was the most visited public space, and what where they willing to do  about it. This tool was helpful because it gave all the participants an opportunity to give  an opinion, and all opinions were considered.

3.  Application:

For the mind mapping we invited 30 different memembers of the community. The

community leaders, teachers, families (father, mother and children) leaders form  important community groups: artist, dancers, etc. Also the students participated in the  activity. We divided the group in 3 teams and made sure that each team had all kinds  of members. Each team was lead by a trained student and was given the same  instructions on what to include in the mind map: Pain points, how was the community  before, and what they were willing to do to solve this problem. The 3 models expresed  similar ideas. After each mind map was done, the whole group combined the mind  maps to build one.

4.  Insight:

The applied tool gave us the opportunity to pick up everyone’s opinion. It was not

a vote, it was a consensus. In an organized and visual way we were able to “draw a  picture” of the situation and how the community felt about it.  We all understood  exactly what was the situation and how to proceed. We undestood each other and  mainly, we printed all the details about reality, we didn’t invent anything. Having all the  details,  together we decided on the action plan and we all felt commited to it because  it was everyone ideas

5.  Approach:

I really liked the tool but I must say that analyzing the information took longer

than expected. Next time, I would prepare deeply on this phase of the tool, or maybe  with more practice we can do it in a more agile way. We are very pleased with the  results, I can’t wait to try all the different tools that design thinking has to offer.


Reflection.- Mind mapping 1 . Challenge : I am a professor at University and I was assigned a special project with a nearby small community . People were suffering with the arrival of minor drug dealers that were affecting the youth in the community in different ways . They were trying to distribute their products outside the school and to recruit people to widen their distribution network . Some of the public spaces were taken by this recently arrived individuals to carry out their trade , and families were scared of going out because they did n’t want any trouble ; so little by little the public spaces were taken by the “ bad ” and all the “ good citizens ” were forced to stay at home . The public spaces started to look abandoned and dirty The assignment was to recover one of those public spaces , so families felt safe spend their free time there . This would force bad people go away . 2 . Selection : The tool we selected to start this project was : Mind Maping . We believed we needed a tool that was hepful to represent everyone ’s opinions around the main problem . This way we were able to visualize which were the pain points of the community about the problems , how was the community before the arrival of these people , what was the most visited public space , and what where they willing to do about it . This tool was helpful because it gave all the participants an opportunity to give an opinion , and all opinions were considered . 3 . Application : For the mind mapping we invited 30 different memembers of the community . The community leaders , teachers , families ( father , mother and children ) leaders form important community groups : artist , dancers , etc . Also the students participated in the activity . We divided the group in 3 teams and made sure that each team had all kinds of members . Each team was lead by a trained student and was given the same instructions on what to include in the mind map : Pain points , how was the community before , and what they were willing to do to solve this problem . The 3 models expresed similar ideas . After each mind map was done , the whole group combined the mind maps to build one . 4 . Insight : The applied tool gave us the opportunity to pick up everyone ’s opinion . It was not a vote , it was a consensus . In an organized and visual way we were able to “ draw a picture ” of the situation and how the community felt about it . We all understood exactly what was the situation and how to proceed . We undestood each other and mainly , we printed all the details about reality , we did n’t invent anything . Having all the details , together we decided on the action plan and we all felt commited to it because it was everyone ideas 5 . Approach : I really liked the tool but I must say that analyzing the information took longer than expected . Next time , I would prepare deeply on this phase of the tool , or maybe with more practice we can do it in a more agile way . We are very pleased with the results , I ca n’t wait to try all the different tools that design thinking has to offer .