Reflection – Mind-Mapping

Challenge & Selection

The company, where I work as a HR-specialist in talent acquisition department, conducts regular  internships for students - twice in a year. I am the leader of this process, two of my colleagues - talent  acquisition specialists and I hold and implement this process in the company.

How it works: The managers all the company get the information about the start of application creation  to have an intern for the following period. They fill the special page at IT-platform to give all important  information for intern recruitment. After this HR-partner of the department (who is in charge of all HR- processes in this department) carefully examines the information regarding a business need and agrees  or not the application. Then talent acquisition specialist gets all relevant information and initiates the  search and recruitment procedure.

The problem: the IT-platform is not modern enough, there are many manual actions and no automatic  transitions to stages and no auto-notifications. Business isn’t ready to change the platform, the finances  are little to upgrade this one.

Out team has already tried the classic variant of discussion and brainstorming how and what to upgrade  in the platform with minimum costs and actions. Nevertheless, every time there was a mess of idea and  no logic and structure. So, I offered to try the design-thinking tool “mind-mapping” to find the points of  improvements for the business-process.

Application

I’ve created a new project team that was consisted of all representatives of the process: HR-partner, talent  acquisition specialist, manager of the department, IT-specialist. There were two flipcharts and many  stickers. I’ve prepared the description of the present business-process in our platform, problem, goal.

Firstly, at the flipchart I distinguish all stakeholders of the internship recruitment’s process: HR-partner,  talent acquisition specialist and the managers. After that, all out project teams wrote down all  stakeholders’ actions in the process that they do or support. Then, we found out the intersecting and  problematical/complicated processes. We took these processes and brainstormed the ideas how to  improve and voted to the best ones. So, we created a big visual map of all process that helped to make  the action-plan with stages of implementation, responsible persons, deadlines, etc.

Insight & Approach

By applying the Mind-Mapping tool, our team managed to visualize the IT processes even the discreet  sides, collect different ideas and create the real plan approved by every team member that helped to  make the improvement more efficient.

We finished all developments with little changes for 1 month. Finally, we got the IT platform that would  cut the time in half for collection and approving data for interns’ recruitment. Thanks to it, we started the  internships big process closer to the start date to work, so we got more actual need from managers and  did more productive work.

In future my team and I will use this tool not just to solve different problems but also to develop the new  projects from the very beginning to make our best.


Reflection – Mind - Mapping Challenge & Selection The company , where I work as a HR - specialist in talent acquisition department , conducts regular internships for students - twice in a year . I am the leader of this process , two of my colleagues - talent acquisition specialists and I hold and implement this process in the company . How it works : The managers all the company get the information about the start of application creation to have an intern for the following period . They fill the special page at IT - platform to give all important information for intern recruitment . After this HR - partner of the department ( who is in charge of all HR- processes in this department ) carefully examines the information regarding a business need and agrees or not the application . Then talent acquisition specialist gets all relevant information and initiates the search and recruitment procedure . The problem : the IT - platform is not modern enough , there are many manual actions and no automatic transitions to stages and no auto - notifications . Business is n’t ready to change the platform , the finances are little to upgrade this one . Out team has already tried the classic variant of discussion and brainstorming how and what to upgrade in the platform with minimum costs and actions . Nevertheless , every time there was a mess of idea and no logic and structure . So , I offered to try the design - thinking tool “ mind - mapping ” to find the points of improvements for the business - process . Application I ’ve created a new project team that was consisted of all representatives of the process : HR - partner , talent acquisition specialist , manager of the department , IT - specialist . There were two flipcharts and many stickers . I ’ve prepared the description of the present business - process in our platform , problem , goal . Firstly , at the flipchart I distinguish all stakeholders of the internship recruitment ’s process : HR - partner , talent acquisition specialist and the managers . After that , all out project teams wrote down all stakeholders ’ actions in the process that they do or support . Then , we found out the intersecting and problematical / complicated processes . We took these processes and brainstormed the ideas how to improve and voted to the best ones . So , we created a big visual map of all process that helped to make the action - plan with stages of implementation , responsible persons , deadlines , etc . Insight & Approach By applying the Mind - Mapping tool , our team managed to visualize the IT processes even the discreet sides , collect different ideas and create the real plan approved by every team member that helped to make the improvement more efficient . We finished all developments with little changes for 1 month . Finally , we got the IT platform that would cut the time in half for collection and approving data for interns ’ recruitment . Thanks to it , we started the internships big process closer to the start date to work , so we got more actual need from managers and did more productive work . In future my team and I will use this tool not just to solve different problems but also to develop the new projects from the very beginning to make our best .