Reﬂection - Visualization tool

Challenge In my job, we are having some problems with the content that promotes our  products. We are beginning to develop new processes between the different  stakeholders affected. So the idea is to rearrange responsibilities in order to  create the best content possible; deliver it to the person in charge of  uploading it on a 48hs deadline, and then program them according to the  company’s upcoming products.

Selection Since I began the course, I felt that the visualization tool would be really  useful as it would help my team understand how the process can be  developed so it helps my fellow coworkers’s duties.

Application First we drew a diagram of how the process was functioning before. This was  very helpful to understand what each of the stakeholders was doing, while  having a clear view of the workﬂow. Then, we interviewed every member of  this chain about how they were feeling about their jobs and how they believed  this particular process could be made easier. Most of my coworkers felt that  there wasn’t any technological issue, but that there was so much pressure  coming from the marketing teams that they needed more employees in order  to handle the workﬂow properly. From the marketing team point of view, the  problem were the other stakeholders.

Insight The visualization tool helped my team take a picture of how the workﬂow  could be enhanced. The fact that there was so much content, made us realize  that instead of trying to communicate every single new product, we could  make a bigger effort for the most important ones. This would not only let the  creative team come up with fresh ideas, but would reduce the amount of  unnecessary content; being able to make a deadline. Even though the  marketing teams didn’t like the idea at ﬁrst, they accepted to try this new  approach.

Approach  Even though I’m happy with visualization tool, I would like to try the Learning  Launch. I like the scientiﬁc method for ﬁnding a solution, meaning that we  have a hypothesis of what is failing in a process, and we ﬁnd a way to  improve it.


Reﬂection - Visualization tool Challenge In my job , we are having some problems with the content that promotes our products . We are beginning to develop new processes between the different stakeholders affected . So the idea is to rearrange responsibilities in order to create the best content possible ; deliver it to the person in charge of uploading it on a 48hs deadline , and then program them according to the company ’s upcoming products . Selection Since I began the course , I felt that the visualization tool would be really useful as it would help my team understand how the process can be developed so it helps my fellow coworkers ’s duties . Application First we drew a diagram of how the process was functioning before . This was very helpful to understand what each of the stakeholders was doing , while having a clear view of the workﬂow . Then , we interviewed every member of this chain about how they were feeling about their jobs and how they believed this particular process could be made easier . Most of my coworkers felt that there was n’t any technological issue , but that there was so much pressure coming from the marketing teams that they needed more employees in order to handle the workﬂow properly . From the marketing team point of view , the problem were the other stakeholders . Insight The visualization tool helped my team take a picture of how the workﬂow could be enhanced . The fact that there was so much content , made us realize that instead of trying to communicate every single new product , we could make a bigger effort for the most important ones . This would not only let the creative team come up with fresh ideas , but would reduce the amount of unnecessary content ; being able to make a deadline . Even though the marketing teams did n’t like the idea at ﬁrst , they accepted to try this new approach . Approach Even though I ’m happy with visualization tool , I would like to try the Learning Launch . I like the scientiﬁc method for ﬁnding a solution , meaning that we have a hypothesis of what is failing in a process , and we ﬁnd a way to improve it .