Reflection: Visualization      Challenge   I am a member of an NGO who aims to create a community of young professional (ages 20-40yrs) who  may have come from dysfunctional/broken families with background that may have affected their  mental/emotional well-being growing up. The purpose of the community is to help these group to break  free of the dysfunctional behaviors and encourages one another to take care of their well-being. The  challenge is to identify what part of the young professional’s lives do they need help creating better  responses, choices and actions. To find the moment that matters to them but won’t have the gumption  to reach out to people. The project scope includes the core team as part of the researcher as well as key  leaders in line of business (registration, connect team, production, outreach). The research will be  limited to the people who has signed up to be part of the community but hasn’t showed up/consistent  in engaging. The research phase will not exceed 30days. At the end of the research should be an insight  on how we can connect the actions of the (young pro) to their desires and which desires has resonance  across the existing members.     Selection  Our team has selected visualization after going through several design thinking activities/tools such as 7  days journaling where they logged 2 instances everyday where they thought about their well-being, it  has to be something they reacted/acted on. The following were posted visualization to aid the dissection  of journaling of the participants.                           Application   At the end of 7 days each young professional was interviewed with visualization. The young pro was  asked to place their logs in part of the desire wheel where they think that wellbeing belonged. Until all 7  days has been placed in the wheel. Next is to identify (which was recorded in the journal) what action  they took when they felt those desires. Lastly interviewee was rate who affects their wellbeing (using  the pinwheel below) in a scale of 1-10 and 10 the highest. The visualization was posted in a room wall  where each participants answer was made available for the stakeholders to see.      Insight & Approach  What I have learned conducting this exercise was not every logs are desires, there are those which are  just thoughts, feelings or core identity and there are slight nuance on how each interviewers understood  each. What helped in alignment was that the interview was recorded via video and we were able to  facilitate alignment on some interviews which appeared to be unclear, by pointing out which part of the  video gave away what the participant’s unarticulated need as opposed to what they’re saying. We’ve

also discovered that the participants whose daily journal/wellbeing log fell under stability (belonging,  comfort, security and peace) were individual who came from broken families. And how connection and  stability go hand in hand under desires of these young professional in a daily basis.    Next time, it will help during interview process to also identify if there are logs which didn’t fell under  desires, which may be under core identity or mind category to better connect the dots and understand  from what part of the desire it came from.     Since the visualization design tool helped us uncover the moments that matter for our young  professionals who may not muster the courage to connect, we will now approach our ideation on ways  how to connect offline/online to our community


Reflection : Visualization Challenge I am a member of an NGO who aims to create a community of young professional ( ages 20 - 40yrs ) who may have come from dysfunctional / broken families with background that may have affected their mental / emotional well - being growing up . The purpose of the community is to help these group to break free of the dysfunctional behaviors and encourages one another to take care of their well - being . The challenge is to identify what part of the young professional ’s lives do they need help creating better responses , choices and actions . To find the moment that matters to them but wo n’t have the gumption to reach out to people . The project scope includes the core team as part of the researcher as well as key leaders in line of business ( registration , connect team , production , outreach ) . The research will be limited to the people who has signed up to be part of the community but has n’t showed up / consistent in engaging . The research phase will not exceed 30days . At the end of the research should be an insight on how we can connect the actions of the ( young pro ) to their desires and which desires has resonance across the existing members . Selection Our team has selected visualization after going through several design thinking activities / tools such as 7 days journaling where they logged 2 instances everyday where they thought about their well - being , it has to be something they reacted / acted on . The following were posted visualization to aid the dissection of journaling of the participants . Application At the end of 7 days each young professional was interviewed with visualization . The young pro was asked to place their logs in part of the desire wheel where they think that wellbeing belonged . Until all 7 days has been placed in the wheel . Next is to identify ( which was recorded in the journal ) what action they took when they felt those desires . Lastly interviewee was rate who affects their wellbeing ( using the pinwheel below ) in a scale of 1 - 10 and 10 the highest . The visualization was posted in a room wall where each participants answer was made available for the stakeholders to see . Insight & Approach What I have learned conducting this exercise was not every logs are desires , there are those which are just thoughts , feelings or core identity and there are slight nuance on how each interviewers understood each . What helped in alignment was that the interview was recorded via video and we were able to facilitate alignment on some interviews which appeared to be unclear , by pointing out which part of the video gave away what the participant ’s unarticulated need as opposed to what they ’re saying . We ’ve also discovered that the participants whose daily journal / wellbeing log fell under stability ( belonging , comfort , security and peace ) were individual who came from broken families . And how connection and stability go hand in hand under desires of these young professional in a daily basis . Next time , it will help during interview process to also identify if there are logs which did n’t fell under desires , which may be under core identity or mind category to better connect the dots and understand from what part of the desire it came from . Since the visualization design tool helped us uncover the moments that matter for our young professionals who may not muster the courage to connect , we will now approach our ideation on ways how to connect offline / online to our community