Visualization

Challenge & Selection       the primary tool I take advantage of was the tool of Visualization, or Visual Thinking, to realize a shared  understanding of a drag area among a various cluster of stakeholders before making an attempt to spot  and outline attainable solutions to the problem.  I use this approach typically with our customers, who  are government agencies operating to use technology innovations to modernize their mission or the  delivery of their services to their customer, which can be U.S. citizens, businesses, and non-citizens. I  even have used the technique of employing a straw man visualisation of a problem domain with a group  of queries or prompts for discussion to permit a various group of stakeholders to find out from one  another within the process of shaping the scope, boundaries, key parts, and relationships between  elements to contemplate once distinguishing pain points and opportunities for enhancements or  solutions.      Application      I begin the method by making a straw man graphic of the matter domain.  To develop the straw man  graphic, I'll draw from any existing material obtainable to grasp the environment. the present material  could also be operational or procedural documents, coaching materials, selling materials, government  agency or alternative auditing reports.  If materials aren't available, then I conduct informal interviews  with one-three of the stakeholders who function my details of contact on the initiative.      If acceptable to the situation, I'll borrow the conception to “front-stage/back-stage” from previous  research, and mentioned in David Gray’s book, “The Connected Company”.  The front-stage/back-stage  approach helps to bolster the notion that each service – even an enclosed service – has customers with  whom the service supplier interacts and internal processes that change the organization to produce the  service.  The templet I typically begin with conjointly features a column on the left to spot Partners and  worth Chain suppliers and a column on the proper to identify Oversight Organizations, resembling  Congress, GAO, labour unions, support groups, and alternative entities that will add constraints to  however the organization operates.  The straw man graphic is easy, victimization simple shapes and  icons obtainable in Visio or on the Internet.  If the front-stage/back-stage read doesn’t work, then i'll  produce a unique kind of visual, either supported a high-level method flow with swim lanes for various  stakeholders, or another format.       For the activity, I'll divide the stakeholders into teams of 5-6 participants every representing a unique  organization or space of interest. every cluster receives a poster-size copy of the straw man graphic that  they will compose directly, or use sticky notes to form comments.  I provide them two-three inquiries to  answer, such as: 1) What key parts are missing from the graphic?  2) What would you modify about the  graphic to make it additional accurately mirror your downside space?  3) What key insights does one  have regarding the relationships between the entities in your downside space?   I provide them or so  twenty minutes to debate the queries Associate in Nursing price the graphic.  Then I even have each  cluster return on their answers to those 3 questions whereas inform to the mark-ups on their poster.  As  each group reports out, I record commonalities within the insights of every group, so additional insights

that return from the give-and-take on an extra copy of the graphic. when the session, I alter each  group’s poster as an artifact, create a read that mixes the shared and new insights from the cluster  discussion, so produce a revised graphic that includes their feedback and planned changes that they  united to as a group.         Insight & Approach      What I even have learned from conducting this exercise with many teams is that whereas the graphic –  particularly the revised graphic that incorporates their feedback – is very important for reinforcing their  understanding of the matter they're operating to solve, the additional valuable side of the activity is that  the shared insights and shared learning that happens whereas they're operating to outline their  downside space.  The graphic offers the varied cluster of stakeholders a pay attention for discussion that  enables them to share their views and develop insights into potential root causes of their problems.  whereas they might produce the graphic from a blank slate during a cooperative manner, beginning  with a straw man jump starts the speech communication for them. they will quickly establish wherever  they are within the graphic – or if they are missing – and might additional quickly gain new insights  regarding relationships between key entities rather than taking time to spot them. they will conjointly  identify variables within the downside area – that is, it helps them to identify what they don’t know, in  what areas they have to get info or knowledge to produce the values for the variables.    Since I discovered that the most valuable aspect is the shared insights and learning, next time I would  use the visualization activity as a starting point for a series of design thinking activities. Then the revised  graphic that incorporates their combined feedback can serve as a reference tool throughout the  remainder of their work.


Visualization Challenge & Selection the primary tool I take advantage of was the tool of Visualization , or Visual Thinking , to realize a shared understanding of a drag area among a various cluster of stakeholders before making an attempt to spot and outline attainable solutions to the problem . I use this approach typically with our customers , who are government agencies operating to use technology innovations to modernize their mission or the delivery of their services to their customer , which can be U.S. citizens , businesses , and non - citizens . I even have used the technique of employing a straw man visualisation of a problem domain with a group of queries or prompts for discussion to permit a various group of stakeholders to find out from one another within the process of shaping the scope , boundaries , key parts , and relationships between elements to contemplate once distinguishing pain points and opportunities for enhancements or solutions . Application I begin the method by making a straw man graphic of the matter domain . To develop the straw man graphic , I 'll draw from any existing material obtainable to grasp the environment . the present material could also be operational or procedural documents , coaching materials , selling materials , government agency or alternative auditing reports . If materials are n't available , then I conduct informal interviews with one - three of the stakeholders who function my details of contact on the initiative . If acceptable to the situation , I 'll borrow the conception to “ front - stage / back - stage ” from previous research , and mentioned in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach helps to bolster the notion that each service – even an enclosed service – has customers with whom the service supplier interacts and internal processes that change the organization to produce the service . The templet I typically begin with conjointly features a column on the left to spot Partners and worth Chain suppliers and a column on the proper to identify Oversight Organizations , resembling Congress , GAO , labour unions , support groups , and alternative entities that will add constraints to however the organization operates . The straw man graphic is easy , victimization simple shapes and icons obtainable in Visio or on the Internet . If the front - stage / back - stage read does n’t work , then i 'll produce a unique kind of visual , either supported a high - level method flow with swim lanes for various stakeholders , or another format . For the activity , I 'll divide the stakeholders into teams of 5 - 6 participants every representing a unique organization or space of interest . every cluster receives a poster - size copy of the straw man graphic that they will compose directly , or use sticky notes to form comments . I provide them two - three inquiries to answer , such as : 1 ) What key parts are missing from the graphic ? 2 ) What would you modify about the graphic to make it additional accurately mirror your downside space ? 3 ) What key insights does one have regarding the relationships between the entities in your downside space ? I provide them or so twenty minutes to debate the queries Associate in Nursing price the graphic . Then I even have each cluster return on their answers to those 3 questions whereas inform to the mark - ups on their poster . As each group reports out , I record commonalities within the insights of every group , so additional insights that return from the give - and - take on an extra copy of the graphic . when the session , I alter each group ’s poster as an artifact , create a read that mixes the shared and new insights from the cluster discussion , so produce a revised graphic that includes their feedback and planned changes that they united to as a group . Insight & Approach What I even have learned from conducting this exercise with many teams is that whereas the graphic – particularly the revised graphic that incorporates their feedback – is very important for reinforcing their understanding of the matter they 're operating to solve , the additional valuable side of the activity is that the shared insights and shared learning that happens whereas they 're operating to outline their downside space . The graphic offers the varied cluster of stakeholders a pay attention for discussion that enables them to share their views and develop insights into potential root causes of their problems . whereas they might produce the graphic from a blank slate during a cooperative manner , beginning with a straw man jump starts the speech communication for them . they will quickly establish wherever they are within the graphic – or if they are missing – and might additional quickly gain new insights regarding relationships between key entities rather than taking time to spot them . they will conjointly identify variables within the downside area – that is , it helps them to identify what they do n’t know , in what areas they have to get info or knowledge to produce the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .