PEER-GRADED ASSIGNMENT

1-2 challenge and selection

In recent years it has been noticed that compared with younger workers the  productivity of the ones in their last ten years of work before retirement is  generally lower, especially for the ones in non-managerial positions. To solve  this problem: the first step put in place was to gather as much information as  possible. All the data regarding the worker's productivity was collected and  arranged into graphs that showed declining curves starting as far as the fifteen  years before retirement. We interviewed many people in different positions and  made profiles of the worker types. To better understand the problem and come  out with innovative insights and points of view, we decided to use the mind  mapping tool involving different people of the firm subject of the study. We  called both managerial and non-managerial workers. The mind mapping tool  was thought to be an efficient way to start a conversation between workers and  to create a common view of the problem while solving any conflict that might  arise.

3 application

All the previously collected information was organized and placed in a common  workspace. Around 30 people were invited to participate in the exchange. They  were asked to go around the room and look at the information and then discuss  it in groups. After the discussion, the ideas of the different groups were talked  amongst everyone and placed on a blackboard. This created a visual  representation of the insight putting together the similar points that were made  and identifying connections between them. Sometimes it was hard to get  participants to dig deep and go beyond superficial observations or to find the  common denominators between ideas from the managers and other workers.  Continuously asking questions guided them to insightful answers.

4. insight

It turned out that the biggest reasons why the productivity of older workers  declined were a lack of motivation derived by the feeling of not being valued  and not seeing a possibility for growth and advancement in their careers. The  design thinking process helped uncover deep-seated problems that were not  immediately represented by traditional data. It also encouraged a productive  conversation between members of the firm that led to a less divisive solution.

5 approach

Although the tool used turned out to be efficient, the storytelling tool would also  be a great asset to present the problem in a more humane way going beyond  numbers and towards an empathic, people sensitive approach.


PEER - GRADED ASSIGNMENT 1 - 2 challenge and selection In recent years it has been noticed that compared with younger workers the productivity of the ones in their last ten years of work before retirement is generally lower , especially for the ones in non - managerial positions . To solve this problem : the first step put in place was to gather as much information as possible . All the data regarding the worker 's productivity was collected and arranged into graphs that showed declining curves starting as far as the fifteen years before retirement . We interviewed many people in different positions and made profiles of the worker types . To better understand the problem and come out with innovative insights and points of view , we decided to use the mind mapping tool involving different people of the firm subject of the study . We called both managerial and non - managerial workers . The mind mapping tool was thought to be an efficient way to start a conversation between workers and to create a common view of the problem while solving any conflict that might arise . 3 application All the previously collected information was organized and placed in a common workspace . Around 30 people were invited to participate in the exchange . They were asked to go around the room and look at the information and then discuss it in groups . After the discussion , the ideas of the different groups were talked amongst everyone and placed on a blackboard . This created a visual representation of the insight putting together the similar points that were made and identifying connections between them . Sometimes it was hard to get participants to dig deep and go beyond superficial observations or to find the common denominators between ideas from the managers and other workers . Continuously asking questions guided them to insightful answers . 4 . insight It turned out that the biggest reasons why the productivity of older workers declined were a lack of motivation derived by the feeling of not being valued and not seeing a possibility for growth and advancement in their careers . The design thinking process helped uncover deep - seated problems that were not immediately represented by traditional data . It also encouraged a productive conversation between members of the firm that led to a less divisive solution . 5 approach Although the tool used turned out to be efficient , the storytelling tool would also be a great asset to present the problem in a more humane way going beyond numbers and towards an empathic , people sensitive approach .