Reflection - Learning Launch

Challenge

I work in the Project Management department in my organization and the challenge my organization  is currently posed with is not having a Business Continuity Strategy in place in the case where an  unpredicted or unplanned event takes place and disrupts the business thereby, workers cannot go  about their daily activities. My organization is set to implement a Business Continuity Management  System to cater for uncertainties if a disruption occurs. The project scope is implementing a  business continuity strategy for all business units in the organization while prioritizing the IT  department. The project must be implemented within two months with key stakeholders from  Project Management, Credit Risk and IT comprises of the core project team. We have been  mandated by management to conduct Business Continuity Management System training for key  stakeholders, alongside Business Impact Analysis Workshops, Risk Assessment for identified critical  processes before arriving at strategies to be implemented, all within a two-month period.

Selection

The project team has gone through several workshops using various design thinking activities and  tools, and we agreed to make use of the learning launch tool. This was selected so we can quickly  test the strategies the team came up with and see if it yields the expected result before its finally  implemented

Application

For the first learning launch, we moved all staff to another location to test if they can work effectively  and yield the same result as with their current location in the event a disruption occurs in the  current location. We discovered majority of the staff were restless as they were not used to this  location. We proceeded to make an exact replicate of their work location for them so as not to fill  out of place. We then carried out another exercise and found out that employees were less  distracted this time around and were more comfortable

For our second learning launch, we asked all employees to work remotely to check if they could  work effectively with little or no supervision. We discovered some employees could not access some  of the organization’s critical applications outside the office building. We then proceeded to make  these applications accessible via VPN in the case where the office building or alternate location is not  accessible during a disruption.

Insight

By applying the learning launch tool through carrying out these exercises we discovered some  loopholes in the strategies to be created and made necessary fixes to make it effective in the case  where a disruption occurs. The initial results were different from what we anticipated, however, as  the fixes were made the results yielded were positive. These strategies will be implemented as we

have seen that they are efficient. This made the team realize that it is important to carry out tests  and not just base your ideas on assumptions that they will yield expected results

Approach

Having gone through several design thinking activities, I will be making use of the learning lunch tool  in situations where necessary and make it an iterative process until the expected result is derived.  This is because with this tool you know what to expect.


Reflection - Learning Launch Challenge I work in the Project Management department in my organization and the challenge my organization is currently posed with is not having a Business Continuity Strategy in place in the case where an unpredicted or unplanned event takes place and disrupts the business thereby , workers can not go about their daily activities . My organization is set to implement a Business Continuity Management System to cater for uncertainties if a disruption occurs . The project scope is implementing a business continuity strategy for all business units in the organization while prioritizing the IT department . The project must be implemented within two months with key stakeholders from Project Management , Credit Risk and IT comprises of the core project team . We have been mandated by management to conduct Business Continuity Management System training for key stakeholders , alongside Business Impact Analysis Workshops , Risk Assessment for identified critical processes before arriving at strategies to be implemented , all within a two - month period . Selection The project team has gone through several workshops using various design thinking activities and tools , and we agreed to make use of the learning launch tool . This was selected so we can quickly test the strategies the team came up with and see if it yields the expected result before its finally implemented Application For the first learning launch , we moved all staff to another location to test if they can work effectively and yield the same result as with their current location in the event a disruption occurs in the current location . We discovered majority of the staff were restless as they were not used to this location . We proceeded to make an exact replicate of their work location for them so as not to fill out of place . We then carried out another exercise and found out that employees were less distracted this time around and were more comfortable For our second learning launch , we asked all employees to work remotely to check if they could work effectively with little or no supervision . We discovered some employees could not access some of the organization ’s critical applications outside the office building . We then proceeded to make these applications accessible via VPN in the case where the office building or alternate location is not accessible during a disruption . Insight By applying the learning launch tool through carrying out these exercises we discovered some loopholes in the strategies to be created and made necessary fixes to make it effective in the case where a disruption occurs . The initial results were different from what we anticipated , however , as the fixes were made the results yielded were positive . These strategies will be implemented as we have seen that they are efficient . This made the team realize that it is important to carry out tests and not just base your ideas on assumptions that they will yield expected results Approach Having gone through several design thinking activities , I will be making use of the learning lunch tool in situations where necessary and make it an iterative process until the expected result is derived . This is because with this tool you know what to expect .