Reflection – Storytelling

Challenge

A lot of the urinals currently placed have automatic flushes. These flushes use a sensor to  determine when a person leaves the urinal to flush it. With time and usage these sensors  start  to malfunction and hence a lot of water is wastage. According to NIBussiness Info UK  report, an uncontrolled and malfunctioned flush can waste upto 200-300 cubic meters of water.

Selection  The tool selected was visualization. It was important to create a prototype and show the solution  to major players as a verbal communication on it was not accurate. Most big manufacturers are  not inlined to change this technology as it has been in use for a long time and people are not  worried about the wastage.

Application  After developing a solution and creating a prototype it was presented to the manufacturers and  they were allowed to see it in action. This helped in changing their mindset on the technology  we developed. The tool was applied to communicate in a non-verbal way:

1. The exact problem and the size of it. Most of the big players thought that the problem

was non-existent and the water wastage was minimal but the statistics shown to them  opened their eyes.

2. The solution. Since it was a product that was already being used for a long time without

any major changes in its functionality and design it was really difficult to just tell the  solution but the prototype helped a lot in communicating exactly what was being done.

Insight  The insight we received from our 1st prototype was to change the functionality as after multiple  usage a peculiar smell was generated which made the urinal not fit for use and after some basic  changes and odor filters this problem was overcome

Approach  The approach taken was effective and it got the job done. In the future I would also like to  incorporate the storytelling tool. In this case our team and the customers can share stories so as  to pinpoint the major pain areas for the problems being faced by them.


Reflection – Storytelling Challenge A lot of the urinals currently placed have automatic flushes . These flushes use a sensor to determine when a person leaves the urinal to flush it . With time and usage these sensors start to malfunction and hence a lot of water is wastage . According to NIBussiness Info UK report , an uncontrolled and malfunctioned flush can waste upto 200 - 300 cubic meters of water . Selection The tool selected was visualization . It was important to create a prototype and show the solution to major players as a verbal communication on it was not accurate . Most big manufacturers are not inlined to change this technology as it has been in use for a long time and people are not worried about the wastage . Application After developing a solution and creating a prototype it was presented to the manufacturers and they were allowed to see it in action . This helped in changing their mindset on the technology we developed . The tool was applied to communicate in a non - verbal way : 1 . The exact problem and the size of it . Most of the big players thought that the problem was non - existent and the water wastage was minimal but the statistics shown to them opened their eyes . 2 . The solution . Since it was a product that was already being used for a long time without any major changes in its functionality and design it was really difficult to just tell the solution but the prototype helped a lot in communicating exactly what was being done . Insight The insight we received from our 1st prototype was to change the functionality as after multiple usage a peculiar smell was generated which made the urinal not fit for use and after some basic changes and odor filters this problem was overcome Approach The approach taken was effective and it got the job done . In the future I would also like to incorporate the storytelling tool . In this case our team and the customers can share stories so as to pinpoint the major pain areas for the problems being faced by them .