My reflection on Visualization

Challenge

Often, I face challenges in gathering the idea and document it effectively and efficiently, without having a  pictorial representation or visualization it was difficult to me to address them effectively an in timely  manner. As I manage a global team in delivering solution to customers my team is often need to re-think,  re-imagine certain tasks, process, principles this is a herculean task to get the feedback from all  stakeholders, I usually run my team meetings to report the problem directly to me as I must provide  direction/decision to complete the project or tasks at on time, when there is a problem then it requires  brainstorming from various stakeholders, to bring them all into one page this pushes think beyond what  we do from a regular operations management

Selection

I use Fishbone method to capture the large problem statement and drive the root cause analysis, I  typically used fishbone diagram for root cause analysis, a fishbone diagram combines the practice of  brainstorming with various stakeholders with a type of mind map template. It is efficient to drive  collaboration and gives space for others to voice out effectively. This also helps to run process  simplification and helps to avoid wastages.

Example for a fishbone diagram from my work while office was remain open,

Application

As I capture the problem statement through various sources, such as voice of customer, survey, E-mail,  Risk reporting and meeting with individual and teams, once I have identified potential problem and to  solve, Now a days, I use https://miro.com Since its digital era and we continue to work from home for  more than year an online collaboration and visualization tool is much better idea to collaborate with team,  the online tool helps me to brainstorm new ideas together in real time, make connections between ideas  and solutions, and much more. This is a great tool for the ideation and strategic planning process. We  also like the visual nature of creating maps and diagrams to bring our ideas to life in a digital space and  an interactive space to collaborate, update and re-navigate. Once i have setup a space for the team and  an identified problem statement, i create a blank fishbone template with a problem statement pointing on  the right and the possible root cause growing from right to left, then in an scheduled meeting we  collaborate with team to come together with ideas and capture them in right space and prioritize to solve

with an agreed timeline. This is the same method that has been followed in manufacturing practices to  drive LEAN for years and its effective to drive simplification in IT as well.

For brainstorming and driving effective results, I run KAIZEN an approach that pushes forward the  continuous improvement in delivering key outcome,

Insight

The fishbone diagram gives a visual representation over the problem statement and provides quick  insights on the root causes and potential problem solving techniques and while we go through a KAIZEN  approach it improves teamwork as I engage all the involved members, discipline on alignment and  engagement without any chaos or disagreement, improved team morale as we listen to all the involved  persons and gives space to every individual, they feel that they are empowered to voice out and feel  included, and suggestions for improvement as ideas created at all level, The more likely I am able to  achieve a sense of agreement and consensus with people

In real time organization need people who can see the bigger picture - those who listen, who find  patterns, and make connections. The environment around us is complex and needs us to strengthen our  ability capture and organize ideas. We always need more in-depth knowledge. We need more shared  understanding. We need more simplification and problem-solving approach. the more we are likely to  draw out conversation. In an environment where our ability to get things done and to solve problems is  dependent on other people being able to understand us and align their ideas with us in more meaningful  way.

Approach

In future, I am thinking to have regular sessions with team to drive proactive approach to any potential  problem or any unforeseen circumstance which may come as surprise. Instead of problem-based  approach will shift to proactive approach and use my team free time to grow, evolve and address  potential problems, I will keep a open fishbone dashboards which can grow in offline as well where team  can go ahead add or amend the data whenever they feel to be reported. I am also thinking to include a  scrum master to drive the initiative in a full-time space who can keep reporting on the changes and  improves continuous delivery in order to improve better user experience.


My reflection on Visualization Challenge Often , I face challenges in gathering the idea and document it effectively and efficiently , without having a pictorial representation or visualization it was difficult to me to address them effectively an in timely manner . As I manage a global team in delivering solution to customers my team is often need to re - think , re - imagine certain tasks , process , principles this is a herculean task to get the feedback from all stakeholders , I usually run my team meetings to report the problem directly to me as I must provide direction / decision to complete the project or tasks at on time , when there is a problem then it requires brainstorming from various stakeholders , to bring them all into one page this pushes think beyond what we do from a regular operations management Selection I use Fishbone method to capture the large problem statement and drive the root cause analysis , I typically used fishbone diagram for root cause analysis , a fishbone diagram combines the practice of brainstorming with various stakeholders with a type of mind map template . It is efficient to drive collaboration and gives space for others to voice out effectively . This also helps to run process simplification and helps to avoid wastages . Example for a fishbone diagram from my work while office was remain open , Application As I capture the problem statement through various sources , such as voice of customer , survey , E - mail , Risk reporting and meeting with individual and teams , once I have identified potential problem and to solve , Now a days , I use https://miro.com Since its digital era and we continue to work from home for more than year an online collaboration and visualization tool is much better idea to collaborate with team , the online tool helps me to brainstorm new ideas together in real time , make connections between ideas and solutions , and much more . This is a great tool for the ideation and strategic planning process . We also like the visual nature of creating maps and diagrams to bring our ideas to life in a digital space and an interactive space to collaborate , update and re - navigate . Once i have setup a space for the team and an identified problem statement , i create a blank fishbone template with a problem statement pointing on the right and the possible root cause growing from right to left , then in an scheduled meeting we collaborate with team to come together with ideas and capture them in right space and prioritize to solve with an agreed timeline . This is the same method that has been followed in manufacturing practices to drive LEAN for years and its effective to drive simplification in IT as well . For brainstorming and driving effective results , I run KAIZEN an approach that pushes forward the continuous improvement in delivering key outcome , Insight The fishbone diagram gives a visual representation over the problem statement and provides quick insights on the root causes and potential problem solving techniques and while we go through a KAIZEN approach it improves teamwork as I engage all the involved members , discipline on alignment and engagement without any chaos or disagreement , improved team morale as we listen to all the involved persons and gives space to every individual , they feel that they are empowered to voice out and feel included , and suggestions for improvement as ideas created at all level , The more likely I am able to achieve a sense of agreement and consensus with people In real time organization need people who can see the bigger picture - those who listen , who find patterns , and make connections . The environment around us is complex and needs us to strengthen our ability capture and organize ideas . We always need more in - depth knowledge . We need more shared understanding . We need more simplification and problem - solving approach . the more we are likely to draw out conversation . In an environment where our ability to get things done and to solve problems is dependent on other people being able to understand us and align their ideas with us in more meaningful way . Approach In future , I am thinking to have regular sessions with team to drive proactive approach to any potential problem or any unforeseen circumstance which may come as surprise . Instead of problem - based approach will shift to proactive approach and use my team free time to grow , evolve and address potential problems , I will keep a open fishbone dashboards which can grow in offline as well where team can go ahead add or amend the data whenever they feel to be reported . I am also thinking to include a scrum master to drive the initiative in a full - time space who can keep reporting on the changes and improves continuous delivery in order to improve better user experience .