Storytelling

Challenge & Selection

The art of storytelling cannot be learnt over a day or two – storytelling is an incredible tool that I often  use especially dealing with traditional stakeholders who aren’t active and updated to the latest trends in  the technology ecosystem.

Working with aviation industry – I get to interact with a lot of stakeholders from different geographies –  diverse cultures and people who have been in the business for quite long, and it takes a lot of time and  effort to convince them on a process or a technology product.

I have invested a lot of time in researching on how to help people adopt to technology trends and found  ways to inspire and empower the stakeholders to adopt to the new technology solutions. I generally share  success stories helping them connect to them.

Whilst my storytelling, I always keep an eye on the feedback shared by the participants – which I will use  to visualize the current problem and define a state of solution that can help them accomplish their goals.

Application

One of the examples I can relate to is during the implementation of a CRM system for my organization  where I have used storytelling as a tool to discuss on the system changes that were coming up. It was an  exciting time for all of us as we were on the journey to a streamlined process.

I have used the issue to impact logic to explain the benefits of this new system, my emphasis was on the  value addition and the unique features. From being a rigid organization to transforming into a dynamic  business unit I emphasized on the roles of all the key stakeholders and the values they bring into the  table.

Insight & Approach

While I was discussing about the impact of new system in day to day life, I told all the participants how  our current process is having a lot of slippages leading us to lose potential business opportunities.  Having told them the story of how the implementation of this new system will help them boost their  business and help them derive higher revenues is something that has helped us well.

The entire conversation with all the stakeholders was highly productive and they went on to the drawing  board again to reengineer their processes before going through a new process.

Sometimes a small story can do a lot of good.


Storytelling Challenge & Selection The art of storytelling can not be learnt over a day or two – storytelling is an incredible tool that I often use especially dealing with traditional stakeholders who are n’t active and updated to the latest trends in the technology ecosystem . Working with aviation industry – I get to interact with a lot of stakeholders from different geographies – diverse cultures and people who have been in the business for quite long , and it takes a lot of time and effort to convince them on a process or a technology product . I have invested a lot of time in researching on how to help people adopt to technology trends and found ways to inspire and empower the stakeholders to adopt to the new technology solutions . I generally share success stories helping them connect to them . Whilst my storytelling , I always keep an eye on the feedback shared by the participants – which I will use to visualize the current problem and define a state of solution that can help them accomplish their goals . Application One of the examples I can relate to is during the implementation of a CRM system for my organization where I have used storytelling as a tool to discuss on the system changes that were coming up . It was an exciting time for all of us as we were on the journey to a streamlined process . I have used the issue to impact logic to explain the benefits of this new system , my emphasis was on the value addition and the unique features . From being a rigid organization to transforming into a dynamic business unit I emphasized on the roles of all the key stakeholders and the values they bring into the table . Insight & Approach While I was discussing about the impact of new system in day to day life , I told all the participants how our current process is having a lot of slippages leading us to lose potential business opportunities . Having told them the story of how the implementation of this new system will help them boost their business and help them derive higher revenues is something that has helped us well . The entire conversation with all the stakeholders was highly productive and they went on to the drawing board again to reengineer their processes before going through a new process . Sometimes a small story can do a lot of good .