Reﬂection – Visualization

Challenge & Selection:

1. Challenge:   To work on the ideation of solutions and demonstrating it to a diverse group of internal and  external stakeholders of diﬀerent roles and departments.

2. Selection:  I selected the tool of Visualization to present to the diﬀerent stakeholders of the possible solution  as it will help them to imagine themselves in the journey as the users of the problem through  simpliﬁed drawings of what the user wants to do and the process the user has taken to achieve  his/her task with the solution we have for them.

3. Application: I presented the drawings in a series of frames. I started to describe what the user is feeling and  the problem he is facing at the time. The concept is providing the solution through the app where  he can search for an alternative of choice as a medical need. He feels relieved in the midst of his  discomfort and the app has made it easy for payment and submission of medical claims.

The various stakeholders are able to see the user journey clearing through the tool of  visualisation. Its a great tool to use as I can get the team to take it further by getting them to  participate in the process of visualisation and ideate together to ﬁnd the right solution before we  go further.

4. Insight:  Sketching out the idea makes it easier to see if the idea works or not. It also help the team  members to visionalize what you want to say and help them to have greater interest in taking their  design thinking to a broader place.

5. Approach:  What I may do next time when using the visualisation tool is to get team members to do the Crazy  8’s where I will give them each an A4 paper and get them to fold it into 8 squares to start thinking  widely in a few mins of solutions to tackle the design challenge.


Reﬂection – Visualization Challenge & Selection : 1 . Challenge : To work on the ideation of solutions and demonstrating it to a diverse group of internal and external stakeholders of diﬀerent roles and departments . 2 . Selection : I selected the tool of Visualization to present to the diﬀerent stakeholders of the possible solution as it will help them to imagine themselves in the journey as the users of the problem through simpliﬁed drawings of what the user wants to do and the process the user has taken to achieve his / her task with the solution we have for them . 3 . Application : I presented the drawings in a series of frames . I started to describe what the user is feeling and the problem he is facing at the time . The concept is providing the solution through the app where he can search for an alternative of choice as a medical need . He feels relieved in the midst of his discomfort and the app has made it easy for payment and submission of medical claims . The various stakeholders are able to see the user journey clearing through the tool of visualisation . Its a great tool to use as I can get the team to take it further by getting them to participate in the process of visualisation and ideate together to ﬁnd the right solution before we go further . 4 . Insight : Sketching out the idea makes it easier to see if the idea works or not . It also help the team members to visionalize what you want to say and help them to have greater interest in taking their design thinking to a broader place . 5 . Approach : What I may do next time when using the visualisation tool is to get team members to do the Crazy 8 ’s where I will give them each an A4 paper and get them to fold it into 8 squares to start thinking widely in a few mins of solutions to tackle the design challenge .