Visualization

Peer-graded Assignment: Refection

Asif Khan

Design Thinking for Innovation

January 16, 2021

Challenge

We all love to eat good food. Cooking good food at home is not always feasible.  Sometimes we want to taste diferent good food from diferent sources. We visit our  nearest restaurants, food shops, travel to diferent regions, and taste diferent cuisine.  We also love to have good food delivered to their homes.

In the COVID-19 pandemic, the situation is changed. The demand for food delivery  services is geting higher. we use the tool of Visualization, or Visual Thinking, to  understand and know the users' pain points, come up with user-friendly and  functional solutions.

Selection

Visualization is one of the very important tools. It is a core component of the way to  communicate. It allows us to think in a nonverbal way. Designing a food delivery service  involves diferent groups of people. Food makers, delivery persons, and users of the  service are the indispensable parts of the service.

We will focus on trying to uncover what they think, speak and do. And also use  technology to ensure seamless food delivery service and experience. We take  inspiration from diferent resources. "The Good Kitchen" story mentioned at the very  beginning of the course is one of them.   (http://jacobs-fisher.com/listpost.html)

Application

Before diving down to the core we tried to understand the current scenario frst. We  identifed the targeted users and the stakeholders to fnd answers to some very  important questions.

Who they are? Where they live? What are the problems and how they face them now?  How they address and communicate? What solutions they currently have and how  they use them? What are the pain points and experiences? What are their  expectations?

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We divided the stakeholders into small groups of 5-6 participants each representing a  diferent organization or area of interest. We asked them diferent set questions. Learn  about their interests. We approached them with our diferent ideas to collect their  feedback. We used visualization tools to describe the ideas. We sketch plots, used  images, design dialog between the characters. We let the participants make  comments on it. We also conducted some interactive sessions individually and  collectively. Those helped us to get important insights.

Insight

By applying the visualization tool, we identifed our assumptions and designed stories  to test these assumptions. Additionally, we thought through anticipated results,  expecting to fnd that a more agile approach would improve our workfow. We've  documented the learnings and insights from the sessions. The visualization tool helps  us to understand stakeholders' perspectives and develop insights into potential root  causes of their problems. Moving forward, we will review this insight and incorporate it  into future sessions.

Approach

We have learned from conducting this exercise with several groups, incorporates  feedback, understanding of the problem, shared insights, and shared learning. Since  we have discovered that the most valuable aspect is the shared insights and learning,  next time we would use the visualization activity as a starting point for a series of  design thinking activities.

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Visualization Peer - graded Assignment : Refection Asif Khan Design Thinking for Innovation January 16 , 2021 Challenge We all love to eat good food . Cooking good food at home is not always feasible . Sometimes we want to taste diferent good food from diferent sources . We visit our nearest restaurants , food shops , travel to diferent regions , and taste diferent cuisine . We also love to have good food delivered to their homes . In the COVID-19 pandemic , the situation is changed . The demand for food delivery services is geting higher . we use the tool of Visualization , or Visual Thinking , to understand and know the users ' pain points , come up with user - friendly and functional solutions . Selection Visualization is one of the very important tools . It is a core component of the way to communicate . It allows us to think in a nonverbal way . Designing a food delivery service involves diferent groups of people . Food makers , delivery persons , and users of the service are the indispensable parts of the service . We will focus on trying to uncover what they think , speak and do . And also use technology to ensure seamless food delivery service and experience . We take inspiration from diferent resources . " The Good Kitchen " story mentioned at the very beginning of the course is one of them . ( http://jacobs-fisher.com/listpost.html ) Application Before diving down to the core we tried to understand the current scenario frst . We identifed the targeted users and the stakeholders to fnd answers to some very important questions . Who they are ? Where they live ? What are the problems and how they face them now ? How they address and communicate ? What solutions they currently have and how they use them ? What are the pain points and experiences ? What are their expectations ? Peer - graded Assignment : Refection Page 2 We divided the stakeholders into small groups of 5 - 6 participants each representing a diferent organization or area of interest . We asked them diferent set questions . Learn about their interests . We approached them with our diferent ideas to collect their feedback . We used visualization tools to describe the ideas . We sketch plots , used images , design dialog between the characters . We let the participants make comments on it . We also conducted some interactive sessions individually and collectively . Those helped us to get important insights . Insight By applying the visualization tool , we identifed our assumptions and designed stories to test these assumptions . Additionally , we thought through anticipated results , expecting to fnd that a more agile approach would improve our workfow . We 've documented the learnings and insights from the sessions . The visualization tool helps us to understand stakeholders ' perspectives and develop insights into potential root causes of their problems . Moving forward , we will review this insight and incorporate it into future sessions . Approach We have learned from conducting this exercise with several groups , incorporates feedback , understanding of the problem , shared insights , and shared learning . Since we have discovered that the most valuable aspect is the shared insights and learning , next time we would use the visualization activity as a starting point for a series of design thinking activities . Peer - graded Assignment : Refection Page 3