Mind Mapping Tool

Challenge & Selection

I have worked in IT department of the company to develop and maintain in-house application.  My work focus on enhancing new feature to support the business needs. In the past, we found   gap of solution because we have many skills blended both business and technical area;  Business analyst, System analyst, Developer, UX/UI designer, but no one is in the same page.

I choose Mind Mapping Tool for my team because it represents idea in visualize and structural  that make easier understanding among team member to gain more ideas.

Application

The requirement from business user is like an opened end question that we do not know the  exact answer and the possibility is endless so design thinking process is suit to my work, to  gather ideas, to make them more clear and analyze for more options. In this stage, we try to  move from “What Is” to “What If” and discover as much as possible ways to get there - refer to  “The transition from what is to what if, is design criteria, not a design.” video in week3

I select Mind Mapping Tool by using it with sticky notes on whiteboard. When requirement  come from business user, I start the process by conducting a meeting with my working team  give them sticky notes and brief them the requirement with some questions such as what is the  impact to existing application?, what is the impact to legacies?, and what we have to  implement? And let team write down the idea on each question about 10 to 15 minutes. Then I  take the notes, group the in similar topic and ask team to review. In this moment, we can move  the notes, draw line and arrow to link the items to realize how everything related. After main  topic is ﬁlled, we drill down to the next level to get the clearest answer for each. And most of  the time we come up with new interested topic. Sometime, after discussing we change our  mind so we can move the note around. Flexibility and expandable are the advantage of this  selection.

Many times, we have question or doubt to others’ idea which may cause the conﬂict in the  team. But this will reduce the gap of solution by identify the problem from their perspectives.  Everyone will have homework to ﬁnd out detailed answer to those question in their  responsibility area.

The last task is make the mind map in digital version by using software, ex. SimpleMind to  store all the reviewed mind map. Now, we have more clarify statement and we may need to  discuss with business users. Next session, we will use the digital version to discuss and adjust  with team.   Insight & Approach

After using Mind Mapping Tool for several times, this tool is eﬃcient method to organize ideas,  I found that our team work more eﬀective and the result is close to the user expectation  because solution is cover most of the gaps hence everyone work on the same picture.

Other than that, to join the meeting and brainstorming in the ﬁrst session that everyone need to  share an idea. Our juniors collaborate, communicate, and encourage to share their wild ideas  which are surprisingly brilliant.


Mind Mapping Tool Challenge & Selection I have worked in IT department of the company to develop and maintain in - house application . My work focus on enhancing new feature to support the business needs . In the past , we found gap of solution because we have many skills blended both business and technical area ; Business analyst , System analyst , Developer , UX / UI designer , but no one is in the same page . I choose Mind Mapping Tool for my team because it represents idea in visualize and structural that make easier understanding among team member to gain more ideas . Application The requirement from business user is like an opened end question that we do not know the exact answer and the possibility is endless so design thinking process is suit to my work , to gather ideas , to make them more clear and analyze for more options . In this stage , we try to move from “ What Is ” to “ What If ” and discover as much as possible ways to get there - refer to “ The transition from what is to what if , is design criteria , not a design . ” video in week3 I select Mind Mapping Tool by using it with sticky notes on whiteboard . When requirement come from business user , I start the process by conducting a meeting with my working team give them sticky notes and brief them the requirement with some questions such as what is the impact to existing application ? , what is the impact to legacies ? , and what we have to implement ? And let team write down the idea on each question about 10 to 15 minutes . Then I take the notes , group the in similar topic and ask team to review . In this moment , we can move the notes , draw line and arrow to link the items to realize how everything related . After main topic is ﬁlled , we drill down to the next level to get the clearest answer for each . And most of the time we come up with new interested topic . Sometime , after discussing we change our mind so we can move the note around . Flexibility and expandable are the advantage of this selection . Many times , we have question or doubt to others ’ idea which may cause the conﬂict in the team . But this will reduce the gap of solution by identify the problem from their perspectives . Everyone will have homework to ﬁnd out detailed answer to those question in their responsibility area . The last task is make the mind map in digital version by using software , ex . SimpleMind to store all the reviewed mind map . Now , we have more clarify statement and we may need to discuss with business users . Next session , we will use the digital version to discuss and adjust with team . Insight & Approach After using Mind Mapping Tool for several times , this tool is eﬃcient method to organize ideas , I found that our team work more eﬀective and the result is close to the user expectation because solution is cover most of the gaps hence everyone work on the same picture . Other than that , to join the meeting and brainstorming in the ﬁrst session that everyone need to share an idea . Our juniors collaborate , communicate , and encourage to share their wild ideas which are surprisingly brilliant .