Design Thinking

Example Reflection – Mind Mapping

Divestment HR Implications

Challenge & Selection

I am working with a team on a large transaction to divest a business function of our company  into a joint venture with a leading partner in the industry of this function. The challenge I faced  as a workstream lead for the HR workstream is to evaluate the implication and develop a proposal  to deal with these implications.

I opted to choose the mind mapping tool to tack this challenge through design thinking. The  selection of mind mapping was driven by the powerful effect of mind mapping to provide a  segway from what is to what if as mentioned by professor Marian Moore.

Application

We had a lot of data that relates to human resources in our current business, potential functions  to be transferred to the new JV and job requirements for the new processes. Our goal was to  establish criteria for what-if phase and we needed to be creative to come up with a solution for  such sensitive issue.

We involved all stakeholders (sample of impacted personnel, Transaction Team, corporate HR,  JV partner, Management and consultants) into several workshops and provides them with piece  of paper and a pen to draw, write and generate creative output that speak to their concerns and  desires and how they picture different scenarios for this transition. We presented all the data  and gave them an hour for this step. Then, we presented all the ideas into a white board and  gave the participants time to review their work.

Insight & Approach

Now, the tough part begins where we look for insights from all participants observations and  ideas. The number of what ifs in the problem we are facing is huge and to account for all scenario,  a process map for the transition was essential to develop a comprehensive criterion. The key  word was understanding participants’ concerns and I believe that we have reached that by  applying the mind mapping tool. We have developed our process map to be the design criteria  and we now understand better the information and insights behind all that pile of data.


Design Thinking Example Reflection – Mind Mapping Divestment HR Implications Challenge & Selection I am working with a team on a large transaction to divest a business function of our company into a joint venture with a leading partner in the industry of this function . The challenge I faced as a workstream lead for the HR workstream is to evaluate the implication and develop a proposal to deal with these implications . I opted to choose the mind mapping tool to tack this challenge through design thinking . The selection of mind mapping was driven by the powerful effect of mind mapping to provide a segway from what is to what if as mentioned by professor Marian Moore . Application We had a lot of data that relates to human resources in our current business , potential functions to be transferred to the new JV and job requirements for the new processes . Our goal was to establish criteria for what - if phase and we needed to be creative to come up with a solution for such sensitive issue . We involved all stakeholders ( sample of impacted personnel , Transaction Team , corporate HR , JV partner , Management and consultants ) into several workshops and provides them with piece of paper and a pen to draw , write and generate creative output that speak to their concerns and desires and how they picture different scenarios for this transition . We presented all the data and gave them an hour for this step . Then , we presented all the ideas into a white board and gave the participants time to review their work . Insight & Approach Now , the tough part begins where we look for insights from all participants observations and ideas . The number of what ifs in the problem we are facing is huge and to account for all scenario , a process map for the transition was essential to develop a comprehensive criterion . The key word was understanding participants ’ concerns and I believe that we have reached that by applying the mind mapping tool . We have developed our process map to be the design criteria and we now understand better the information and insights behind all that pile of data .