Example Reflection – Storytelling

Challenge & Selection

Storytelling tool is being used by me many times in my professional life. This has been mainly used  during my training sessions I conduct to my staff to give them a greatest context to the idea that I need  to communicate.  My subject area is on Risk management and the knowledge of our staff about the Risk  Management is very minimal. People do not appreciate the Risk Management in greater way. Hence, it  is a very big challenge to communicate my message about the importance of Risk Management  concepts to non Risk professionals to make them believe that they should follow those techniques for  their day to day works. To put the topic across the audience, I do many researches to provide lots of  incidents through story telling to give the staff the context in my trainings. When these stories are  discussed during the trainings, the staff used to tell their stories to me so that my knowledge on those  areas can be improved. Further, those will help me to improve my training skills as well as to te benefit  of the attendees of the trainings.

Application

In the Risk management, identifying the root cause is very critical to rectify an issue and to mitigate the  risks. So I wanted to emphasize this critical point in a greater extent. Hence, I used the story telling  feature in my training. I used the cobra effect concept to explain it. There was a time in India that the  British rule had huge issues in the number of cobras in India. Hence the British wanted to arrest this  situation. So government said to kill Cobras and get money from them. As a result, people got so much  of money and then they realized that they can earn more and more money. Hence, they created several  plants to grow cobras and they were eventually able to make lots of money. British identified that they  have been paying lots of money out for cobras, but the quantity of the cobras are not reducing. So I  explained to them using this example That is the issue in the Risk management process. We need to fix  the root cause and not the incident. With that example, the participants were able to identify the  importance of the said topic into a greater extent.

Insight & Approach

When I explained that story, the audience was very silent and looked at me very carefully. It was a  turning point of the training and I further continued the story. Then the staff who participated identified  the importance of the rectifying the root cause. One staff member stood and explained that all these  times they have been rectifying the issue and not the root cause. Then I proposed that to be handled in  2 different ways.

1). I said to explore the root cause for any incident going forward for better solution.

2). In the policy level, I requested all the units/IT to provide a root cause analysis report for all the  incidents. Then the requirement was documented also.


Example Reflection – Storytelling Challenge & Selection Storytelling tool is being used by me many times in my professional life . This has been mainly used during my training sessions I conduct to my staff to give them a greatest context to the idea that I need to communicate . My subject area is on Risk management and the knowledge of our staff about the Risk Management is very minimal . People do not appreciate the Risk Management in greater way . Hence , it is a very big challenge to communicate my message about the importance of Risk Management concepts to non Risk professionals to make them believe that they should follow those techniques for their day to day works . To put the topic across the audience , I do many researches to provide lots of incidents through story telling to give the staff the context in my trainings . When these stories are discussed during the trainings , the staff used to tell their stories to me so that my knowledge on those areas can be improved . Further , those will help me to improve my training skills as well as to te benefit of the attendees of the trainings . Application In the Risk management , identifying the root cause is very critical to rectify an issue and to mitigate the risks . So I wanted to emphasize this critical point in a greater extent . Hence , I used the story telling feature in my training . I used the cobra effect concept to explain it . There was a time in India that the British rule had huge issues in the number of cobras in India . Hence the British wanted to arrest this situation . So government said to kill Cobras and get money from them . As a result , people got so much of money and then they realized that they can earn more and more money . Hence , they created several plants to grow cobras and they were eventually able to make lots of money . British identified that they have been paying lots of money out for cobras , but the quantity of the cobras are not reducing . So I explained to them using this example That is the issue in the Risk management process . We need to fix the root cause and not the incident . With that example , the participants were able to identify the importance of the said topic into a greater extent . Insight & Approach When I explained that story , the audience was very silent and looked at me very carefully . It was a turning point of the training and I further continued the story . Then the staff who participated identified the importance of the rectifying the root cause . One staff member stood and explained that all these times they have been rectifying the issue and not the root cause . Then I proposed that to be handled in 2 different ways . 1 ) . I said to explore the root cause for any incident going forward for better solution . 2 ) . In the policy level , I requested all the units / IT to provide a root cause analysis report for all the incidents . Then the requirement was documented also .