Example – Process change – Storytelling

Challenge & Selection.   There is guy who works as a Talent acquisition professional in a multinational organization, his day to day  activity revolves around interacting with different level of professionals, He get involved into the process  of human resource starting from recruitment till separation. He regularly meets with different  stakeholders like hiring managers, head of departments, chief officers of my company also with the  representative of recruitment agencies.   But, why are we discussing about a day to day life of an employee, any clue?  Well, to answer your question this is the story of mine where I tried to show a glimpse of how my days  looks like any fine day. Meeting with various stakeholders require some data, bullets or facts to present  or to provide them update on day to day activities, SLA, projections, selections, forecasting and many  more data and figures. And here I use the method of Storytelling - Storytelling is an art as well as science  and it helps us presenting any data or facts in an interesting way.     Application:  I will tell you an incident of one fine day. There was a product presentation, which was related to my job  area mainly related to some automation. However, employees in my organization were very skeptical  about change in process and most of them were having fixed mindset.   Recently we been through the example or story of George and Geoff which was based on Fixed and  growth mindset. George was running a very successful product/project in one department since very long,  he was known for his performance and deliverables, however when he was transferred into another  department with pay raise and additional responsibilities, somehow, he was not able to show his charisma  because of his fixed mindset. On the other hand, Geoff came with Growth mindset, he developed  customer empathy, detected multiple hidden growth opportunities, managed risk, placed small bets and  ultimately, he succeeded in the new situation.     Similarly, I presented this story to the people of fixed mindset of my organization and tried helping them  in understanding about the benefit of automation tool at workplace. I was able to put my points in very  simple way with some of other example and hence most of the decision makers were convinced with my  idea and they decided to go for that product.     Insight & Approach:  Some of the key points I kept in mind about storytelling or I would say I divided my story in 5 steps which  are explained below.   1st part was exposition – exposition or (Purpose and origin of data) I was able to gather some key data to  represent on what we were missing by not having that product in our company. For example –  disadvantage of not having proper workflow to performance tracking tool, competitor’s analysis and  scope of improvements.

2nd part was Rising action – (Build excitement about finding, generate of introduce conflict) Rising action  is one of the most crucial part of storytelling, this the moment where we try to show the impact of not  having target product or services, in other word creating strong need or call for an action moment. Hence  as an action point I pitch about a product which might help in such scenario.

3rd Part was Climax – (Key finding to be remembered and acted on) This part always reminds me of a  movie trailer and trust me, movies are one of the finest ways of storytelling which has all mentioned points  here. Back to my product – here I bought some case studies of different tools and tried comparing them  with the example and some real time user stories and showed them importance and unique feature about  that product which was game changing or revolutionary as per that scenario.

4th part was Falling action – (more detail, context, interpretation) well here comes the pricing part of any  product or services, actuals, limitations, terms and conditions etc. Since I was able to cover above three  pointers very well, my audience were very convinced to go for that product and I was able to convince  FIXED mindset managers to for a product which was true value add to the organization.

5th & Final part was Resolution – (Key result, importance, action) here is the call for an action, every  story has it end and this is the moment where key findings/results, importance of my product was  considered as one of necessary tool to have and everyone in the room were convinced to with the idea  or product and the way of presenting it too.

Here comes to end of the story which started from a busy day which used to end-up late at hours, because  of manual data entry and reporting work, which is now changed to automation. Today because of I was  able to convince decision makers and brought change into the manual process, I get time to put my efforts  in creative & innovative thinking, learning more about growth factor and leading a successful department.      Thank you very much  Mohinder Kumar  LinkedIn - https://www.linkedin.com/in/michael16


Example – Process change – Storytelling Challenge & Selection . There is guy who works as a Talent acquisition professional in a multinational organization , his day to day activity revolves around interacting with different level of professionals , He get involved into the process of human resource starting from recruitment till separation . He regularly meets with different stakeholders like hiring managers , head of departments , chief officers of my company also with the representative of recruitment agencies . But , why are we discussing about a day to day life of an employee , any clue ? Well , to answer your question this is the story of mine where I tried to show a glimpse of how my days looks like any fine day . Meeting with various stakeholders require some data , bullets or facts to present or to provide them update on day to day activities , SLA , projections , selections , forecasting and many more data and figures . And here I use the method of Storytelling - Storytelling is an art as well as science and it helps us presenting any data or facts in an interesting way . Application : I will tell you an incident of one fine day . There was a product presentation , which was related to my job area mainly related to some automation . However , employees in my organization were very skeptical about change in process and most of them were having fixed mindset . Recently we been through the example or story of George and Geoff which was based on Fixed and growth mindset . George was running a very successful product / project in one department since very long , he was known for his performance and deliverables , however when he was transferred into another department with pay raise and additional responsibilities , somehow , he was not able to show his charisma because of his fixed mindset . On the other hand , Geoff came with Growth mindset , he developed customer empathy , detected multiple hidden growth opportunities , managed risk , placed small bets and ultimately , he succeeded in the new situation . Similarly , I presented this story to the people of fixed mindset of my organization and tried helping them in understanding about the benefit of automation tool at workplace . I was able to put my points in very simple way with some of other example and hence most of the decision makers were convinced with my idea and they decided to go for that product . Insight & Approach : Some of the key points I kept in mind about storytelling or I would say I divided my story in 5 steps which are explained below . 1st part was exposition – exposition or ( Purpose and origin of data ) I was able to gather some key data to represent on what we were missing by not having that product in our company . For example – disadvantage of not having proper workflow to performance tracking tool , competitor ’s analysis and scope of improvements . 2nd part was Rising action – ( Build excitement about finding , generate of introduce conflict ) Rising action is one of the most crucial part of storytelling , this the moment where we try to show the impact of not having target product or services , in other word creating strong need or call for an action moment . Hence as an action point I pitch about a product which might help in such scenario . 3rd Part was Climax – ( Key finding to be remembered and acted on ) This part always reminds me of a movie trailer and trust me , movies are one of the finest ways of storytelling which has all mentioned points here . Back to my product – here I bought some case studies of different tools and tried comparing them with the example and some real time user stories and showed them importance and unique feature about that product which was game changing or revolutionary as per that scenario . 4th part was Falling action – ( more detail , context , interpretation ) well here comes the pricing part of any product or services , actuals , limitations , terms and conditions etc . Since I was able to cover above three pointers very well , my audience were very convinced to go for that product and I was able to convince FIXED mindset managers to for a product which was true value add to the organization . 5th & Final part was Resolution – ( Key result , importance , action ) here is the call for an action , every story has it end and this is the moment where key findings / results , importance of my product was considered as one of necessary tool to have and everyone in the room were convinced to with the idea or product and the way of presenting it too . Here comes to end of the story which started from a busy day which used to end - up late at hours , because of manual data entry and reporting work , which is now changed to automation . Today because of I was able to convince decision makers and brought change into the manual process , I get time to put my efforts in creative & innovative thinking , learning more about growth factor and leading a successful department . Thank you very much Mohinder Kumar LinkedIn - https://www.linkedin.com/in/michael16