Storytelling

The ﬁrst tool I used was the tool of Storytelling.

I used the tool to get insight into users, build empathy, and reach users emotionally. Create personas

to represent target users and add conﬂict to stories that reﬂect their user journeys and problems.

Crafting stories help better understand what solution for users is more suitable.

Application

I started by creating user personas deﬁning their main challenges. As a plot, I used the journey of

how user persona experience product and challenges user-facing and how they hope that your

product is the solution.

Story setting complements two main elements — time and location. During the process, I needed to

understand when and where users need the product to create good user-story.

Insight & Approach

What I learned by conducting this exercise, with several scenarios, is that it is important to write

good storytelling to communicate with the team and grow empathy for the users.

Storytelling has lots of beneﬁts for a business— it enhances engagement, improves user experience,

helps you speak to users, and create something that makes your users’ life easier and delightful. The

true beauty of a great design is not on the outside, it lies within the solution that the product

provides.


Storytelling The ﬁrst tool I used was the tool of Storytelling . I used the tool to get insight into users , build empathy , and reach users emotionally . Create personas to represent target users and add conﬂict to stories that reﬂect their user journeys and problems . Crafting stories help better understand what solution for users is more suitable . Application I started by creating user personas deﬁning their main challenges . As a plot , I used the journey of how user persona experience product and challenges user - facing and how they hope that your product is the solution . Story setting complements two main elements — time and location . During the process , I needed to understand when and where users need the product to create good user - story . Insight & Approach What I learned by conducting this exercise , with several scenarios , is that it is important to write good storytelling to communicate with the team and grow empathy for the users . Storytelling has lots of beneﬁts for a business — it enhances engagement , improves user experience , helps you speak to users , and create something that makes your users ’ life easier and delightful . The true beauty of a great design is not on the outside , it lies within the solution that the product provides .