Challenge & Selection

The tool which I used is visualization. Visualizing and observing what others are doing, drawing, and discussing what they are doing helps us understand things better and in a different way. So, visualization is really helpful in the process of design thinking. And visualization helps explore different parts of our brain and creating new ideas and innovate different processes. And it gives an idea of what we are exactly implementing in our process. And it also helps us identify any mistake we are doing if any.

Application

I first started applying the idea by understanding the problem well and defining the problem as to what exactly it is. After that, I have gathered all the required information from different sources and have understood the problem statement well. Then I conduct informal interviews with one-three of the stakeholders who serve as my main points of contact on the initiative. If appropriate to the situation, I will borrow the concept to “front-stage/back-stage” from previous research, and discussed in David Gray’s book, “The Connected Company”. The front-stage/back-stage approach. They can also identify variables in the problem space – that is, it helps them to identify what they don’t know, in what areas they need to obtain information or data to provide the values for the variables. Since I discovered that the most valuable aspect is the shared insights and learning, next time I would use the visualization activity as a starting point for a series of design thinking activities. Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work helps to reinforce the notion that every service even an internal service has customers with whom the service provider interacts and internal processes that enable the organization to provide the service. In the activity step, I have divided the members into a group of 5 to 6 members where every member belongs to a different group of organization or area of interest. Each group gets a paper to write what they feel writing like. I have given them few sample question for them to answer. For example, What are the key elements which are missing from the graphic?. What would you like to change about the graphic which helps to make it more accurate in reflecting your problem space? What are the key insights you have about the relationships between the entities in your problem space? Then I give them enough time to discuss and mark the graphic up. Then I have each group’s report to work on.  After the discussion, I digitalize each group’s poster into an artifact, create a new view that combines the shared and new insights from the group’s discussion, and then I created a new revised graphic that incorporates their feedback and proposed changes that they agreed to as a group.

Insight & Approach

The thing which I understood from conducting this activity is that the feedback and the insights we get from others and the ideas we discuss with each other are the most important things in

the whole process. The more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space. The graphic gives all the diverse members of the group the main point for the discussion that allows them to develop insights for the root cause of the problem and helps not to deviate from the root cause of the problem. They can also identify areas in the problem space where they have to gain more information on that is, it helps them to identify what they don’t know, in what areas they need to obtain information or data to provide the values for the variables. As I discovered that the most valuable part is the shared insights and learning, next time I would use the visualization activity as a starting point for a series of design thinking activities. Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work


Challenge & Selection The tool which I used is visualization . Visualizing and observing what others are doing , drawing , and discussing what they are doing helps us understand things better and in a different way . So , visualization is really helpful in the process of design thinking . And visualization helps explore different parts of our brain and creating new ideas and innovate different processes . And it gives an idea of what we are exactly implementing in our process . And it also helps us identify any mistake we are doing if any . Application I first started applying the idea by understanding the problem well and defining the problem as to what exactly it is . After that , I have gathered all the required information from different sources and have understood the problem statement well . Then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . The front - stage / back - stage approach . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work helps to reinforce the notion that every service even an internal service has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . In the activity step , I have divided the members into a group of 5 to 6 members where every member belongs to a different group of organization or area of interest . Each group gets a paper to write what they feel writing like . I have given them few sample question for them to answer . For example , What are the key elements which are missing from the graphic ? . What would you like to change about the graphic which helps to make it more accurate in reflecting your problem space ? What are the key insights you have about the relationships between the entities in your problem space ? Then I give them enough time to discuss and mark the graphic up . Then I have each group ’s report to work on . After the discussion , I digitalize each group ’s poster into an artifact , create a new view that combines the shared and new insights from the group ’s discussion , and then I created a new revised graphic that incorporates their feedback and proposed changes that they agreed to as a group . Insight & Approach The thing which I understood from conducting this activity is that the feedback and the insights we get from others and the ideas we discuss with each other are the most important things in the whole process . The more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives all the diverse members of the group the main point for the discussion that allows them to develop insights for the root cause of the problem and helps not to deviate from the root cause of the problem . They can also identify areas in the problem space where they have to gain more information on that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . As I discovered that the most valuable part is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work