Learning Launch Tool

Challenge

I work for a consultancy firm and my challenge is to create a dashboard that provides a clean,  visual and objective look of the company results. The dashboard must have some KPIs and I can  use 2 trainees to build it. The creation is limited to internal resources (employee time). The  biggest challenge is to deliver with minimum corrections in just 3 work days. Me and my team  will focus on talking to the key stakeholders to understand what they consider critical  information for the dashboard and the way they prefer to visualize it.

Selection

Our team has already gone through several design thinking activities/tools, so we are ready to  try the learning launch tool. Broadly speaking, the learning launch is an experiment meant to  quickly test an idea (product or service) and prototype. The base of the Learning Lunch Tool is  to test the initial assumptions with the key customers/stakeholders and learn from them,  building your product or service with more accuracy than if you just do it by yourself.

Application

For our first learning launch, we focused on the structure/execution of our dashboard. In  particular, we wanted to see if we could structure our KPIs and key information in an agile way  by interviewing the dashboard stakeholders. Our team went through a 12 hours interview with  10 partners and senior managers to understand the way they think. Next, we went through  another 12 hours day to build the best dashboard as we can. Than we half the last day presenting  to the CEO and hearing his points of correction, and the other half day we use to finish the  dashboard and deliver then to the other stakeholders through a meeting that all of then were  invited.

Insight

By applying the learning launch tool, our team identified our assumptions and designed launches  to test these assumptions. Additionally, we thought through anticipated results, expecting to  find that a more agile approach would improve our dashboard. Our actual results were slightly  different from what we anticipated: the way the stakeholders need the information was more  graphically than what we expected and the team needed to do adjustments because of this.  Moving forward, our team will review this insight and incorporate it into future launch designs.

Approach

Given that our team has never gone through design thinking activities/tools, but study the  concept of agile methodologies, the learning launch was the appropriate tool for us to use in  this case. As previously mentioned, our team needs to create a dashboard that show the results  of the company in a clean, easy and objective way.


Learning Launch Tool Challenge I work for a consultancy firm and my challenge is to create a dashboard that provides a clean , visual and objective look of the company results . The dashboard must have some KPIs and I can use 2 trainees to build it . The creation is limited to internal resources ( employee time ) . The biggest challenge is to deliver with minimum corrections in just 3 work days . Me and my team will focus on talking to the key stakeholders to understand what they consider critical information for the dashboard and the way they prefer to visualize it . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea ( product or service ) and prototype . The base of the Learning Lunch Tool is to test the initial assumptions with the key customers / stakeholders and learn from them , building your product or service with more accuracy than if you just do it by yourself . Application For our first learning launch , we focused on the structure / execution of our dashboard . In particular , we wanted to see if we could structure our KPIs and key information in an agile way by interviewing the dashboard stakeholders . Our team went through a 12 hours interview with 10 partners and senior managers to understand the way they think . Next , we went through another 12 hours day to build the best dashboard as we can . Than we half the last day presenting to the CEO and hearing his points of correction , and the other half day we use to finish the dashboard and deliver then to the other stakeholders through a meeting that all of then were invited . Insight By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our dashboard . Our actual results were slightly different from what we anticipated : the way the stakeholders need the information was more graphically than what we expected and the team needed to do adjustments because of this . Moving forward , our team will review this insight and incorporate it into future launch designs . Approach Given that our team has never gone through design thinking activities / tools , but study the concept of agile methodologies , the learning launch was the appropriate tool for us to use in this case . As previously mentioned , our team needs to create a dashboard that show the results of the company in a clean , easy and objective way .