Reflection – Visualization

Safely use of ATMs COVID 19 pandemic

Challenge & Selection

Firstly, I was used Visualisation as a tool to identify the challenges and to define the solutions to

protect the customers of bank ATM from the COVID 19 infection. In the time of novel Coronavirus,

every precaution is countable and we can save ourselves from the deadly virus (COVID-19), but our

family members as well as others. When we withdrawing the money, we have to touch the handles of

ATM door. This would cause to get infected COVID 19. For this, I have used the technique of straw

man visualization of a problem domain and have a discussion with my friends to learn from each other

in the process of defining the scope and opportunities for protecting the people using ATMs from the

COVID 19 infection.

Application

I start the process by creating a straw man graphic of the problems occurred when the customers are

using ATMs. To develop the straw man graphic, I will draw from any existing material available to

understand the environment. In addition to that, I conduct informal interviews with the customers

using ATMs and the possibilities of getting infected by COVID 19.

Insight & Approach

What I have learned from conducting this exercise with customers is that while they using ATMs they

might be get infected by touching the door handles of ATM. And finally, the new method of opening

the ATM door was derived by providing the door puller or pusher at the bottom of the door which

facilitates the customer to open the door by using their legs instead of hands.


Reflection – Visualization Safely use of ATMs COVID 19 pandemic Challenge & Selection Firstly , I was used Visualisation as a tool to identify the challenges and to define the solutions to protect the customers of bank ATM from the COVID 19 infection . In the time of novel Coronavirus , every precaution is countable and we can save ourselves from the deadly virus ( COVID-19 ) , but our family members as well as others . When we withdrawing the money , we have to touch the handles of ATM door . This would cause to get infected COVID 19 . For this , I have used the technique of straw man visualization of a problem domain and have a discussion with my friends to learn from each other in the process of defining the scope and opportunities for protecting the people using ATMs from the COVID 19 infection . Application I start the process by creating a straw man graphic of the problems occurred when the customers are using ATMs . To develop the straw man graphic , I will draw from any existing material available to understand the environment . In addition to that , I conduct informal interviews with the customers using ATMs and the possibilities of getting infected by COVID 19 . Insight & Approach What I have learned from conducting this exercise with customers is that while they using ATMs they might be get infected by touching the door handles of ATM . And finally , the new method of opening the ATM door was derived by providing the door puller or pusher at the bottom of the door which facilitates the customer to open the door by using their legs instead of hands .