Challenge

I’m into pastry industry and soon about to launch a cake house. One of the challenges we have is

understanding the models and flow of events and customer expectations. So, we settled on

visualization tool to enable us to conceptualize the concept better beyond just wordy

explanations. We focus on production, presentation, supply and delivery of the cake.

Selection

We settled on visualization tool because of its ability to visually unlock our understanding such

that we all are talking about a common design in production, presentation and supply.

Application

We used white boards to draw the production area layout. We were able to agree on a design

layout of the production plan and location of machines and physical spaces to paths. We also

used visualization to agree on the different shapes of the cakes to be made and which shapes are

best for which occasions. Color of the cakes were also made possible to discuss on and deliberate

to settle on the best. E.g. Circular shape and square shape of white colored cakes with flower

designed rims were suggested to best suit white, grey themes weddings and blue triangular cakes

best match for graduation parties etc. We drew the supply chain from production to the front

desk, packaging bay and to the customer. The type of mechanism to package and supply, the

material colors and shapes best appealing, the design on the packaging materials were all made

possible by the visualization tool.

Insight

All the present members had something to add at each stage and point of discussion because they

could see and conceptualize what was on the white board as opposed to the rate of silence during

such meeting when we usually did power point presentations. I noticed people were more

insightful to the discussion hence many brains yield the most precise and cutting-edge ideas. We

were able to come up with a production plan, multiple presentation habits to impellent on

different occasions and on different orders and supply mechanism.

Approach

In future we will use this tool when we need to come up with a deferent concept to the business

that people are having hard time conceptualizing. However, we would like to use launch tool to

test our approach to market entry to help us save on money and time.


Challenge I ’m into pastry industry and soon about to launch a cake house . One of the challenges we have is understanding the models and flow of events and customer expectations . So , we settled on visualization tool to enable us to conceptualize the concept better beyond just wordy explanations . We focus on production , presentation , supply and delivery of the cake . Selection We settled on visualization tool because of its ability to visually unlock our understanding such that we all are talking about a common design in production , presentation and supply . Application We used white boards to draw the production area layout . We were able to agree on a design layout of the production plan and location of machines and physical spaces to paths . We also used visualization to agree on the different shapes of the cakes to be made and which shapes are best for which occasions . Color of the cakes were also made possible to discuss on and deliberate to settle on the best . E.g. Circular shape and square shape of white colored cakes with flower designed rims were suggested to best suit white , grey themes weddings and blue triangular cakes best match for graduation parties etc . We drew the supply chain from production to the front desk , packaging bay and to the customer . The type of mechanism to package and supply , the material colors and shapes best appealing , the design on the packaging materials were all made possible by the visualization tool . Insight All the present members had something to add at each stage and point of discussion because they could see and conceptualize what was on the white board as opposed to the rate of silence during such meeting when we usually did power point presentations . I noticed people were more insightful to the discussion hence many brains yield the most precise and cutting - edge ideas . We were able to come up with a production plan , multiple presentation habits to impellent on different occasions and on different orders and supply mechanism . Approach In future we will use this tool when we need to come up with a deferent concept to the business that people are having hard time conceptualizing . However , we would like to use launch tool to test our approach to market entry to help us save on money and time .