Carlos Hernandez

Rehabilitation - Storytelling

Challenge & Selection

The healthcare sector and more specifically the rehabilitation technologies have plenty of  opportunities to be exploited. There are a lot of devices that have been the same for some  time now by having the same structure and unpleasantness at sight. Consequently, kids  and elders have a difficult time trusting the devices and in occasions neglecting the use  of these devices despite these are design for helping them. Therefore, it is of the most  importance to have a deeper understanding on where in the process people start avoiding  these devices and allowing us to rethink the solution by connecting with people using the  story telling tool.

Application

To apply the story telling tool we needed to visit the specialist on the subject to understand  how these devices work, but must importantly go to the end user, in this specific case the  kids and their parents, to understand the fear towards these devices. For this example,  the following story was obtained by applying the tool after contacting with the parents of  a child who had a broken arm.

First, the kid was having rejects towards the machines for the X RAY that allow doctors  to dictate the arm status. They parents told us:” The kid was afraid by the machine and  doctors weren’t able to make him be still for a second”. This makes taking XRAY scans  more complex for doctors.

Secondly, whenever the kid had an injury and needs rehabilitation, they are afraid  because of the previous pain and doesn’t want anyone to touch the injury. Because the  doctor needs to know what the status of the arm is, they usually inspect them visually and  in occasions, they have to touch the place of injury.

Finally, when the rehabilitation come, the kids are frightened by going to the doctor and  doesn’t have the confidence to move the arm although the pain is no more, and the splint  was removed. Following that, at the time of using the machines for rehabilitation was fear  and reject towards It.

To sum up everything, the kid has a fear in almost each step of the rehabilitation, making  the process being more complex and taking more time. The fear in many occasions is  because the kid doesn’t feel in a safe environment.

Insight & Approach

To outline the main points, what wows, is that although this whole process is needed for  the child to get better. Because the kids are still learning and discovering there are  occasions were, they feel afraid. In this experience of the rehabilitation the kid had a  series of bad experiences that can be changed.

Carlos Hernandez

One approach and the one that we followed, change the rehabilitation machines to be  more friendly at sight and at the same time had some sort of gaming experience in it. So,  instead of avoiding the doctor they feel excitement to use the machines and get better  and have a more friendly experience than just using the rehabilitation machines.


Carlos Hernandez Rehabilitation - Storytelling Challenge & Selection The healthcare sector and more specifically the rehabilitation technologies have plenty of opportunities to be exploited . There are a lot of devices that have been the same for some time now by having the same structure and unpleasantness at sight . Consequently , kids and elders have a difficult time trusting the devices and in occasions neglecting the use of these devices despite these are design for helping them . Therefore , it is of the most importance to have a deeper understanding on where in the process people start avoiding these devices and allowing us to rethink the solution by connecting with people using the story telling tool . Application To apply the story telling tool we needed to visit the specialist on the subject to understand how these devices work , but must importantly go to the end user , in this specific case the kids and their parents , to understand the fear towards these devices . For this example , the following story was obtained by applying the tool after contacting with the parents of a child who had a broken arm . First , the kid was having rejects towards the machines for the X RAY that allow doctors to dictate the arm status . They parents told us : ” The kid was afraid by the machine and doctors were n’t able to make him be still for a second ” . This makes taking XRAY scans more complex for doctors . Secondly , whenever the kid had an injury and needs rehabilitation , they are afraid because of the previous pain and does n’t want anyone to touch the injury . Because the doctor needs to know what the status of the arm is , they usually inspect them visually and in occasions , they have to touch the place of injury . Finally , when the rehabilitation come , the kids are frightened by going to the doctor and does n’t have the confidence to move the arm although the pain is no more , and the splint was removed . Following that , at the time of using the machines for rehabilitation was fear and reject towards It . To sum up everything , the kid has a fear in almost each step of the rehabilitation , making the process being more complex and taking more time . The fear in many occasions is because the kid does n’t feel in a safe environment . Insight & Approach To outline the main points , what wows , is that although this whole process is needed for the child to get better . Because the kids are still learning and discovering there are occasions were , they feel afraid . In this experience of the rehabilitation the kid had a series of bad experiences that can be changed . Carlos Hernandez One approach and the one that we followed , change the rehabilitation machines to be more friendly at sight and at the same time had some sort of gaming experience in it . So , instead of avoiding the doctor they feel excitement to use the machines and get better and have a more friendly experience than just using the rehabilitation machines .