C1 – Usage interne

Challenge:

I work in my company's Learning Operations team. This means that we take care of the creation and  management of all of the training offered by the company concerning operations.

I am currently working on the induction training for new employees of the company. That is to say,  when a new employee arrives in one of the operations trades, he receives initial training. This initial  training consists of the various online training that the employee must do to understand his new job, the  list of people that the employee must meet to create a network and all the documents and procedures  he must know. .

The challenge was to renovate these initial training courses by understanding the needs of these new  employees, while taking into account the needs of managers.

Selection:

The Storytelling tools allow you to visualize a process, to immerse yourself in a story. These tools  simplify an explanation. Indeed, with these tools one can easily introduce a concept into a story, thus  provide a progressive explanation, and discover new informations.

Application :

To apply these tools to my challenge, I decided to meet the managers one by one of the different  operations trades to have a very wide range of information.

To prepare for this meeting, I chose to create a role-taking situation. Indeed, I take the role of the new  collaborator who arrives within his new job.

With a support document including the current training, we unfold my arrival and my first 3 months  within his team. In this way, I am able to ask relevant questions to the manager about the logic of the  training order.

As the manager offers training, we write it down on a sticky note and place it on the defined time line.  So as we advance the story, we can move the post-it notes and add and remove them so that my  integration goes as smoothly as possible.

I am also able to form open opinions, such as the heavy workload compared to the given time, my  desires as a newcomer, my boredom in front of certain trainings. Likewise, the manager could intervene  and explain to me how these problems were currently resolved or raise new problems.

Insight:

I was thus able to determine at the same time, the training and documents necessary for this initial  training, the order and the time line of appearance of each one and also the current problems which the  manager faces.

By comparing the results that I obtained from the different managers, I was able to establish, in the  form of a mindmap, a canvas of the characteristics of this initial training, with its stakeholders, its  problems and educational objectives.

Approach:

C1 – Usage interne

The next time I use this method, I’ll expand the basic story a little more so that the story progresses  more easily and more naturally. Indeed, I happened to get lost in the discussion and thus derived from  the story put in place.


C1 – Usage interne Challenge : I work in my company 's Learning Operations team . This means that we take care of the creation and management of all of the training offered by the company concerning operations . I am currently working on the induction training for new employees of the company . That is to say , when a new employee arrives in one of the operations trades , he receives initial training . This initial training consists of the various online training that the employee must do to understand his new job , the list of people that the employee must meet to create a network and all the documents and procedures he must know . . The challenge was to renovate these initial training courses by understanding the needs of these new employees , while taking into account the needs of managers . Selection : The Storytelling tools allow you to visualize a process , to immerse yourself in a story . These tools simplify an explanation . Indeed , with these tools one can easily introduce a concept into a story , thus provide a progressive explanation , and discover new informations . Application : To apply these tools to my challenge , I decided to meet the managers one by one of the different operations trades to have a very wide range of information . To prepare for this meeting , I chose to create a role - taking situation . Indeed , I take the role of the new collaborator who arrives within his new job . With a support document including the current training , we unfold my arrival and my first 3 months within his team . In this way , I am able to ask relevant questions to the manager about the logic of the training order . As the manager offers training , we write it down on a sticky note and place it on the defined time line . So as we advance the story , we can move the post - it notes and add and remove them so that my integration goes as smoothly as possible . I am also able to form open opinions , such as the heavy workload compared to the given time , my desires as a newcomer , my boredom in front of certain trainings . Likewise , the manager could intervene and explain to me how these problems were currently resolved or raise new problems . Insight : I was thus able to determine at the same time , the training and documents necessary for this initial training , the order and the time line of appearance of each one and also the current problems which the manager faces . By comparing the results that I obtained from the different managers , I was able to establish , in the form of a mindmap , a canvas of the characteristics of this initial training , with its stakeholders , its problems and educational objectives . Approach : C1 – Usage interne The next time I use this method , I ’ll expand the basic story a little more so that the story progresses more easily and more naturally . Indeed , I happened to get lost in the discussion and thus derived from the story put in place .