National Land Administration and  Regulatory Authority Classification: Internal

Promote IT Services – Mind Mapping

Challenges

I am part of an IT Department in a huge organization where the role of the Department is to  provide services and solutions that will support the business. Since the organization population  is very huge and separated in different geographical locations, which is making it very difficult  for the users to know all the services and solutions that IT Department is providing. Therefore,  the management created IT Promo Team. Promo team members were selected from ITD Staff  and I had been assigned to lead the team. The main objective of the new team is to promote  ITD services and solutions by reaching end users.

Selection

The promo team started generating ideas in how they will promote and market the available  ITD services and solutions to business users. Huge amount of ideas where generated and the  team needed a tool to organize them. So as a leader of the team I used mind mapping  technique to arrange the ideas in groups. Mind mapping is a technique that uses visual diagram  to arrange the information.

Application

By using mind mapping the promo team were able to arrange the generated ideas into themes  using a diagram. We started by organizing the themes with the related ideas. Then we focused  to detail and work on one theme every two weeks. The details include what, how, when, who  and where questions which we added them in the same diagram. The diagram where posted in  a place visible for all the team members. After completing one theme we moved to detail  another theme. This diagram was the base for our planning activities.

Insight

By using mind mapping technique, IT Promo Team were able to achieve the main goal which is  to promote IT services and solutions to the business users in different geographical locations.  The achievements of the team were remarkable as users were satisfied in knowing about the  existing services and solutions that they could use to support their daily work activities. Mind  mapping technique helped the promo team to know from where to start and how they  accomplish their goals as they organized the massive generated ideas into one diagram.

National Land Administration and  Regulatory Authority Classification: Internal

Approach

As the IT Promo Team already experienced mind mapping and saw the results of this tool, we  will continue using this tool for next period of promo activities. By next time we can use  multiple diagrams instead of one so we can have more visual details of our promo plan. In  addition, individual team member can have their own mind mapping diagram to arrange their  tasks in order to achieve the goals effectively and efficiently. Mind mapping can be used for any  type of projects as this technique will give the team visualization on what need to be done to  complete the work.


National Land Administration and Regulatory Authority Classification : Internal Promote IT Services – Mind Mapping Challenges I am part of an IT Department in a huge organization where the role of the Department is to provide services and solutions that will support the business . Since the organization population is very huge and separated in different geographical locations , which is making it very difficult for the users to know all the services and solutions that IT Department is providing . Therefore , the management created IT Promo Team . Promo team members were selected from ITD Staff and I had been assigned to lead the team . The main objective of the new team is to promote ITD services and solutions by reaching end users . Selection The promo team started generating ideas in how they will promote and market the available ITD services and solutions to business users . Huge amount of ideas where generated and the team needed a tool to organize them . So as a leader of the team I used mind mapping technique to arrange the ideas in groups . Mind mapping is a technique that uses visual diagram to arrange the information . Application By using mind mapping the promo team were able to arrange the generated ideas into themes using a diagram . We started by organizing the themes with the related ideas . Then we focused to detail and work on one theme every two weeks . The details include what , how , when , who and where questions which we added them in the same diagram . The diagram where posted in a place visible for all the team members . After completing one theme we moved to detail another theme . This diagram was the base for our planning activities . Insight By using mind mapping technique , IT Promo Team were able to achieve the main goal which is to promote IT services and solutions to the business users in different geographical locations . The achievements of the team were remarkable as users were satisfied in knowing about the existing services and solutions that they could use to support their daily work activities . Mind mapping technique helped the promo team to know from where to start and how they accomplish their goals as they organized the massive generated ideas into one diagram . National Land Administration and Regulatory Authority Classification : Internal Approach As the IT Promo Team already experienced mind mapping and saw the results of this tool , we will continue using this tool for next period of promo activities . By next time we can use multiple diagrams instead of one so we can have more visual details of our promo plan . In addition , individual team member can have their own mind mapping diagram to arrange their tasks in order to achieve the goals effectively and efficiently . Mind mapping can be used for any type of projects as this technique will give the team visualization on what need to be done to complete the work .