Work flow automation - Mind Mapping:    Company X is large enterprise manufacturing engineered plastic piping & automation  solutions founded in 1800, HQ in Switzerland, company was expanding their operations &  sales office globally over 30+ countries, with localised production of piping systems. They  were pioneering in piping, due to digitalization markets they were expanding new products  meeting customer needs.     Challenge  As they were managing several projects simultaneously, the communication between HQ &  regional sales team along with other issues work flow, logistics, governance & compliance,  was not managed in a structured process, we ended in product claims, certification issues &  delayed delivery.     Selection   Mind mapping, we used mind mapping, a simple & straight forward tool, starting with a  core problem in centre & overarching ideas branches off. It helps to clearly think how other  items are interlinked to each other (raw materials <-> production <-> logistics <-> Sales  forces, teams external & internal).     Application  We understood for internal team to work efficiently, tool should be easy to use, also visually  powerful to capture the risk, work flow, create new business model. Diving deep in the  mapping process, with tree map, we found the essential needs such as updated software  capturing data points right from raw material till finish product. Also, substructures were  important creating compliance/ certification based on end client required, which is to be  done at regional offices. Comprising the whole, we could narrow down the central issue  (enterprise software) implemented at all levels, right from operational, creating new  business model, & also strategy.    Operational tree would focus on process, quality, and audit   New business model shall be focused on risk, compliance, controls & performance index  Strategic focuses on management data points, digital transformation (new products),  customer experience & journey mapping    We implement an enterprise software cloud model from igrafx, creating a new work flow  automation tool, with clear system of records, process analysis & simulation, followed  business transformation, it’s quite impressive on performance, delivery over 40% up on  sales & effective team management.     Insight & Approach    It was a massive learning for me & the team involved on mind mapping process, sometimes  we need to reinforce the key problem, as in mind mapping frame work, the central business  question is often misguided by other problems, once agreed on the central question as  more software related & not hard ware/ production/ process related is the 1st step forward.  From central question its always branches out, some problems are excluded based on

importance. Once the frame work has been created with list of essential & sub structures, it  was flow of ideas narrowed to the problem. The team could get a visual picture at every  stage of the TREE, which is a simple straight forward for everyone to understand &  contribute to problem solving.     The share insight is more valuable, saves time, next time I would use mind mapping with  other mapping strategies like concept mapping to analyse product related key problems. As  it helps to be implemented at any stage of projects. I am clearly impressed on what this tool  of mind mapping can deliver, a simple fun exercise with lot of problem solving options.


Work flow automation - Mind Mapping : Company X is large enterprise manufacturing engineered plastic piping & automation solutions founded in 1800 , HQ in Switzerland , company was expanding their operations & sales office globally over 30 + countries , with localised production of piping systems . They were pioneering in piping , due to digitalization markets they were expanding new products meeting customer needs . Challenge As they were managing several projects simultaneously , the communication between HQ & regional sales team along with other issues work flow , logistics , governance & compliance , was not managed in a structured process , we ended in product claims , certification issues & delayed delivery . Selection Mind mapping , we used mind mapping , a simple & straight forward tool , starting with a core problem in centre & overarching ideas branches off . It helps to clearly think how other items are interlinked to each other ( raw materials < - > production < - > logistics < - > Sales forces , teams external & internal ) . Application We understood for internal team to work efficiently , tool should be easy to use , also visually powerful to capture the risk , work flow , create new business model . Diving deep in the mapping process , with tree map , we found the essential needs such as updated software capturing data points right from raw material till finish product . Also , substructures were important creating compliance/ certification based on end client required , which is to be done at regional offices . Comprising the whole , we could narrow down the central issue ( enterprise software ) implemented at all levels , right from operational , creating new business model , & also strategy . Operational tree would focus on process , quality , and audit New business model shall be focused on risk , compliance , controls & performance index Strategic focuses on management data points , digital transformation ( new products ) , customer experience & journey mapping We implement an enterprise software cloud model from igrafx , creating a new work flow automation tool , with clear system of records , process analysis & simulation , followed business transformation , it ’s quite impressive on performance , delivery over 40 % up on sales & effective team management . Insight & Approach It was a massive learning for me & the team involved on mind mapping process , sometimes we need to reinforce the key problem , as in mind mapping frame work , the central business question is often misguided by other problems , once agreed on the central question as more software related & not hard ware/ production/ process related is the 1st step forward . From central question its always branches out , some problems are excluded based on importance . Once the frame work has been created with list of essential & sub structures , it was flow of ideas narrowed to the problem . The team could get a visual picture at every stage of the TREE , which is a simple straight forward for everyone to understand & contribute to problem solving . The share insight is more valuable , saves time , next time I would use mind mapping with other mapping strategies like concept mapping to analyse product related key problems . As it helps to be implemented at any stage of projects . I am clearly impressed on what this tool of mind mapping can deliver , a simple fun exercise with lot of problem solving options .