from a sheet of paper to an integrated system

Challange

For a project to be approved in a factory stage, it is necessary that the product that it defines  goes through the first production without serious problems. This step is the responsibility of  the product engineer who coordinates a multidisciplinary team that involves the factory,  quality and product development. All this work was reported on a paper slip, where the  approver signed and this report was filed. As you can imagine the lessons learned, pending  actions and details of the reports were sometimes lost forever. The mission was to make all  this information alive for the company.

Selection

Mind mapping is a tool of choice to find patterns among a large amount of data.

To create this data we interview members from all areas involved, it was possible to identify  the stress points and difficulties encountered in transporting the technology of a product from  the lab bench to the factory reactor and then to the packaging. After that in a room with the  main project team we set up what we would have today in terms of process and what would  be ideal. We shared this information with the interviews and saw the main points to be  attacked.

Insight & Approach

With the information extracted from the mind mapping it was possible to identify that the  main flaw in the process was the lack of efficient communication about lessons learned. From  one project to another or between different areas the lessons learned were simply kept in the  experience of those who lived them and not shared as an experience with others.

We then create an intuitive, visual, practical, and routine way to pass on the lessons learned. a  system integrated into the diverse areas where everyone can access and edit content and view  the content of others.

It was surprising and exciting to see a cultural problem be overcome with ideas from many  areas. The exercise of empathy has shown that we can change much more by simply putting  ourselves in the shoes of others.


from a sheet of paper to an integrated system Challange For a project to be approved in a factory stage , it is necessary that the product that it defines goes through the first production without serious problems . This step is the responsibility of the product engineer who coordinates a multidisciplinary team that involves the factory , quality and product development . All this work was reported on a paper slip , where the approver signed and this report was filed . As you can imagine the lessons learned , pending actions and details of the reports were sometimes lost forever . The mission was to make all this information alive for the company . Selection Mind mapping is a tool of choice to find patterns among a large amount of data . To create this data we interview members from all areas involved , it was possible to identify the stress points and difficulties encountered in transporting the technology of a product from the lab bench to the factory reactor and then to the packaging . After that in a room with the main project team we set up what we would have today in terms of process and what would be ideal . We shared this information with the interviews and saw the main points to be attacked . Insight & Approach With the information extracted from the mind mapping it was possible to identify that the main flaw in the process was the lack of efficient communication about lessons learned . From one project to another or between different areas the lessons learned were simply kept in the experience of those who lived them and not shared as an experience with others . We then create an intuitive , visual , practical , and routine way to pass on the lessons learned . a system integrated into the diverse areas where everyone can access and edit content and view the content of others . It was surprising and exciting to see a cultural problem be overcome with ideas from many areas . The exercise of empathy has shown that we can change much more by simply putting ourselves in the shoes of others .