Opening Bakery after Quarentine

Challenge:

There is a bakery in my neighbourhood, as every organisation/business experienced loss in

this lockdown, it results the same.

So this bakery used to make their own bread, bun, cakes, cookies, Puff, Macroons etc.

After two month of shut down (Mar-2020 and Apr-2020) On may 2020 they opened for business  with social distancing.

The challenge was that people are coming for purchase of confectionaries, its about managing the  business with less number employee and the confectionaries to be baked.

So that they can make a minimal profit for their survival.

Selection:

The tool which I choose to help them is “Customer survey”.

The way the author used for the food delivery for old people case study, the change how the chefs  attend their customers, after the survey conducted to the old people.

Application of Tool:

The number of customers visiting the bakery in Morning 8:00AM to 11:00AM and and

6:00PM to 7:30PM (here government allows the shops to be opened till 8:00PM) compared to Noon

The survey is done in morning and evening (Social distance maintained)

Questioned Used:

-  Age of the customer

-  Marital status

-  Number of children

-  Confectionaries purchased

-  Amount spent (10-100,200-300, 300-500, >500)

-  Need to visit the store (Snacks/orders/birthday cakes/for relatives)

And the snacks are noted separately list of confectionaries they brought

The survey is started from May 8 2020 and ended by June 3 2020

Samples collected: 100

Only the members who are interested to answer are only chosen for survey no one is forced.

In sights:

Not all confectionaries are being brought, but the bread/bun and macaroons are brought daily and  demand stands throughout the day.

SO now only four type of cookies are being baked and rest of the time macaroon and breads are  produced

So the production is updated with less members.


Opening Bakery after Quarentine Challenge : There is a bakery in my neighbourhood , as every organisation / business experienced loss in this lockdown , it results the same . So this bakery used to make their own bread , bun , cakes , cookies , Puff , Macroons etc . After two month of shut down ( Mar-2020 and Apr-2020 ) On may 2020 they opened for business with social distancing . The challenge was that people are coming for purchase of confectionaries , its about managing the business with less number employee and the confectionaries to be baked . So that they can make a minimal profit for their survival . Selection : The tool which I choose to help them is “ Customer survey ” . The way the author used for the food delivery for old people case study , the change how the chefs attend their customers , after the survey conducted to the old people . Application of Tool : The number of customers visiting the bakery in Morning 8:00AM to 11:00AM and and 6:00PM to 7:30PM ( here government allows the shops to be opened till 8:00PM ) compared to Noon The survey is done in morning and evening ( Social distance maintained ) Questioned Used : - Age of the customer - Marital status - Number of children - Confectionaries purchased - Amount spent ( 10 - 100,200 - 300 , 300 - 500 , > 500 ) - Need to visit the store ( Snacks / orders / birthday cakes / for relatives ) And the snacks are noted separately list of confectionaries they brought The survey is started from May 8 2020 and ended by June 3 2020 Samples collected : 100 Only the members who are interested to answer are only chosen for survey no one is forced . In sights : Not all confectionaries are being brought , but the bread / bun and macaroons are brought daily and demand stands throughout the day . SO now only four type of cookies are being baked and rest of the time macaroon and breads are produced So the production is updated with less members .