Tool:  Visualization       Challenge:    Ensuring completeness of returns on Suspicious Transaction Report to the regulatory bodies. The Bank  submits weekly reports of suspicious activities (financial/non-financial) to the NFIU (Nigerian Financial  Intelligence Unit). It is expedient that these reports are accurate and verifiable to avert sanctions from the  regulators. Challenges noted were addressed using the visualization and other design thinking tools.     Selection:    The visualization tool was largely used in this process and this helped to keep our focus on the  end/expected result, as stages leading up to resolution (accurate and timely regulatory returns) were  pictorially represented.       Application:

Stakeholders were engaged on the desired outcome. Pictorial images were used to depict  intended outcomes and ideas were proposed on how to achieve the objective.     Insight:

The visualization process offered me the opportunity to reflect on challenges which could result in finding  step by step solutions, giving me a vivid vision of what I intended to achieve at any given time, focusing  my attention on the destination. This is also applicable to my regular/extra-curricular activities.      Approach:    Engagement of stakeholders should happen as soon as a challenge is noticed. This would be the adopted  approach going forward so that a solution is timeously sought.


Tool : Visualization Challenge : Ensuring completeness of returns on Suspicious Transaction Report to the regulatory bodies . The Bank submits weekly reports of suspicious activities ( financial / non - financial ) to the NFIU ( Nigerian Financial Intelligence Unit ) . It is expedient that these reports are accurate and verifiable to avert sanctions from the regulators . Challenges noted were addressed using the visualization and other design thinking tools . Selection : The visualization tool was largely used in this process and this helped to keep our focus on the end / expected result , as stages leading up to resolution ( accurate and timely regulatory returns ) were pictorially represented . Application : Stakeholders were engaged on the desired outcome . Pictorial images were used to depict intended outcomes and ideas were proposed on how to achieve the objective . Insight : The visualization process offered me the opportunity to reflect on challenges which could result in finding step by step solutions , giving me a vivid vision of what I intended to achieve at any given time , focusing my attention on the destination . This is also applicable to my regular / extra - curricular activities . Approach : Engagement of stakeholders should happen as soon as a challenge is noticed . This would be the adopted approach going forward so that a solution is timeously sought .