Challenge:

Educating the new comers to server lab is one part of my job to reduce the mishaps.

Even after detailed explanations of the do and don’ts mishaps were happening regularly and  considerable damage were happening in material and man hours to fix the damage during the induction  of the new comer.

Selection:

After going through this design thinking course, it occurred to me that instead of just explaining

the lab manual and the routine dos and don’ts, storytelling would help to drive the point of what is  expected out of them while they work with the lab infrastructure. I went for storytelling since I need to  educate a group of people who are having diverse technical background.

Application:

I picked up specific incidents from the lab log about the accidents created by the previous

people and created a nice story linking all the important incidents.

Insight:

After the narration of the story to the first group I came across, I was able to see people

listening with interest in contrary to sleepy faces during my earlier sessions. The change in attitude of  trainees are more heartwarming for me.

Approach:

I’m going to make this integral part of the training. There were fewer accidents from the new

group and they seems like well understood what is expected out of them in lab and what they should  avoid very clearly with the story telling approach.


Challenge : Educating the new comers to server lab is one part of my job to reduce the mishaps . Even after detailed explanations of the do and don’ts mishaps were happening regularly and considerable damage were happening in material and man hours to fix the damage during the induction of the new comer . Selection : After going through this design thinking course , it occurred to me that instead of just explaining the lab manual and the routine dos and don’ts , storytelling would help to drive the point of what is expected out of them while they work with the lab infrastructure . I went for storytelling since I need to educate a group of people who are having diverse technical background . Application : I picked up specific incidents from the lab log about the accidents created by the previous people and created a nice story linking all the important incidents . Insight : After the narration of the story to the first group I came across , I was able to see people listening with interest in contrary to sleepy faces during my earlier sessions . The change in attitude of trainees are more heartwarming for me . Approach : I ’m going to make this integral part of the training . There were fewer accidents from the new group and they seems like well understood what is expected out of them in lab and what they should avoid very clearly with the story telling approach .