Challenge & Selection

I have been assigned to work with experienced professionals in the area of Manufacturing Parks

Development to establish a new section concerned and governing the Industrial parks development in the

city and to activate the organization mandate related to the this jurisdiction as specified in the establishment

law of this organization by introducing business processes, procedures, daily activities, projects and

stakeholder engagement strategy that reflects the organization position in the government structure.

There are 3 aspects that makes the challenge very difficult to handle. The first one is the top management

has no knowledge and expertise in this area and cannot establish a relation with the professionals that

doing the job already due to the gap between business, management and technical perspectives, so there

is lack of direction and miscommunication. The second one is those professionals are sticking to their

informal way of performing the job and being in their comfort zone and don’t want anyone to enter their

peaceful territory. The third one is that I have no deep knowledge of that area but had a deep experience

in establishing teams and sections.

The selected tool for the challenge is the Mind Map tool. The mind map is a technique to write down the

information and ideas in a certain context that shows the relation between those information or ideas and

how they are actually connected, it’s specifically a technique to maps out the ideas. It uses words, lines,

symbols, pictures, colors or shapes to organize information or thoughts without certain order or sequence

but mainly centered and rooted to the main subject. It looks similar to a tree base with many branches, the

base of the tree is the main subject and the branches are the information of the ideas related to that main

subject.

Initially I need to understand the connections and relationship of their current activities to the responsibilities

specified by the law, this is see how thing connected and interconnected.

Application

I have used the mind mapping tool mainly to understand how thing are connected and interconnected in

this area of business by discussing with the professionals about how things been done and what is actually

happening in terms of activities. By using the mind mapping I tried to list the main responsibilities which

supposed to be performed by the section depending on the law and link what is happing currently in reality

with that given responsibilities by the law.

The drawn mind map been verified by the professionals after multiple attempts to address all the facts. For

the responsibilities that have never been performed, a brainstorming session conducted with the

professionals to come up with the activities and project to be performed by the section to activate those non

active responsibilities. The final mind map presented to the top management to align them to actual reality

and get their approval and direction on the actual activities and the proposed one too based on their

strategic objectives.

Insight & Approach

The mind map tool helped a lot in understanding the whole picture and it helped to bridge the gap between

the management and the professionals. The management become more aware of what is happening and

what they need to manage. The professionals started to feel relaxed after they notice that the management

started to understand the nature of their duties and the challenges they face.

When the assignment given to me I felt very stressed due to the lack of my expertise in their core area, but

after drawing the mind map I become more aware that the real requirement to establish the business

processes for the section is to rearrange current activities, proper management and formulation of

procedures, activities and projects and put in a systematic context and integrate it into the used system in

the organization.

If I had to the do the same exercise again, I will combine the visualization tool with the mind map. Both mind

map and visualization tools can create a clear perspective and easy to explain and understand especially

for the matter of no existence of mutuality or common understanding.  A mind map can be considered as

visual representation of the ideas and by replacing words, statements, processes or lines with actual

representation by using images can lead to optimum understanding of the issue.


Challenge & Selection I have been assigned to work with experienced professionals in the area of Manufacturing Parks Development to establish a new section concerned and governing the Industrial parks development in the city and to activate the organization mandate related to the this jurisdiction as specified in the establishment law of this organization by introducing business processes , procedures , daily activities , projects and stakeholder engagement strategy that reflects the organization position in the government structure . There are 3 aspects that makes the challenge very difficult to handle . The first one is the top management has no knowledge and expertise in this area and can not establish a relation with the professionals that doing the job already due to the gap between business , management and technical perspectives , so there is lack of direction and miscommunication . The second one is those professionals are sticking to their informal way of performing the job and being in their comfort zone and do n’t want anyone to enter their peaceful territory . The third one is that I have no deep knowledge of that area but had a deep experience in establishing teams and sections . The selected tool for the challenge is the Mind Map tool . The mind map is a technique to write down the information and ideas in a certain context that shows the relation between those information or ideas and how they are actually connected , it ’s specifically a technique to maps out the ideas . It uses words , lines , symbols , pictures , colors or shapes to organize information or thoughts without certain order or sequence but mainly centered and rooted to the main subject . It looks similar to a tree base with many branches , the base of the tree is the main subject and the branches are the information of the ideas related to that main subject . Initially I need to understand the connections and relationship of their current activities to the responsibilities specified by the law , this is see how thing connected and interconnected . Application I have used the mind mapping tool mainly to understand how thing are connected and interconnected in this area of business by discussing with the professionals about how things been done and what is actually happening in terms of activities . By using the mind mapping I tried to list the main responsibilities which supposed to be performed by the section depending on the law and link what is happing currently in reality with that given responsibilities by the law . The drawn mind map been verified by the professionals after multiple attempts to address all the facts . For the responsibilities that have never been performed , a brainstorming session conducted with the professionals to come up with the activities and project to be performed by the section to activate those non active responsibilities . The final mind map presented to the top management to align them to actual reality and get their approval and direction on the actual activities and the proposed one too based on their strategic objectives . Insight & Approach The mind map tool helped a lot in understanding the whole picture and it helped to bridge the gap between the management and the professionals . The management become more aware of what is happening and what they need to manage . The professionals started to feel relaxed after they notice that the management started to understand the nature of their duties and the challenges they face . When the assignment given to me I felt very stressed due to the lack of my expertise in their core area , but after drawing the mind map I become more aware that the real requirement to establish the business processes for the section is to rearrange current activities , proper management and formulation of procedures , activities and projects and put in a systematic context and integrate it into the used system in the organization . If I had to the do the same exercise again , I will combine the visualization tool with the mind map . Both mind map and visualization tools can create a clear perspective and easy to explain and understand especially for the matter of no existence of mutuality or common understanding . A mind map can be considered as visual representation of the ideas and by replacing words , statements , processes or lines with actual representation by using images can lead to optimum understanding of the issue .