Challenge:

I am currently part of Team, where in we harmonize different business process to reduce  maintenance across organization.

Currently various departments have different business process and way of working and we need to  bring everyone to a common page. Our Challenge is to define a single process and unique way of  working in various departments for developing the product to increase the efficiency.

Selection:

We explored different design thinking tools and combining “Learning Launch” and “Visualization”  was best fit for us.

We conduct workshops where in different business/departments come together and share their  thoughts with the set of questions or prompts so that discussions will delve into harmonizing the  process weighing advantages and disadvantages

Application:

During our Workshops, we create a Visualization flow of TO-BE Harmonized business process and  different business heads throw their opinions and ask questions.

There will be different arguments from business on one common approach to be followed in the way  of working

We record each statement and channelize the information to organized way so that each proposal  can be rated, and one proposal will be finalized.

By Using “Learning Launch” we prototype the finalized proposal in our Development systems and  Users can try and see if the concept works as expected in the system practically.

Insight:

What we have learned by using combination of these two tools “Visualization” and “Learning  Launch”,

With Visualization, we were able to convince business users effectively so that they can first visualize  the concept with process flows and graphical pictures.

With Learning Launch, Business can try on their own in the system with limited instructions/training  and proven to be an effective way of building the business process

Approach:

As business process are different, the combined approach helped us to Visualize the concept or  process flow and implement in the systems where users can try the approach with nearly real data.

Once the business users are satisfied with the prototype, same will be deployed to Production  Environment so that real value is gained, and Harmonized approach is followed across organization


Challenge : I am currently part of Team , where in we harmonize different business process to reduce maintenance across organization . Currently various departments have different business process and way of working and we need to bring everyone to a common page . Our Challenge is to define a single process and unique way of working in various departments for developing the product to increase the efficiency . Selection : We explored different design thinking tools and combining “ Learning Launch ” and “ Visualization ” was best fit for us . We conduct workshops where in different business / departments come together and share their thoughts with the set of questions or prompts so that discussions will delve into harmonizing the process weighing advantages and disadvantages Application : During our Workshops , we create a Visualization flow of TO - BE Harmonized business process and different business heads throw their opinions and ask questions . There will be different arguments from business on one common approach to be followed in the way of working We record each statement and channelize the information to organized way so that each proposal can be rated , and one proposal will be finalized . By Using “ Learning Launch ” we prototype the finalized proposal in our Development systems and Users can try and see if the concept works as expected in the system practically . Insight : What we have learned by using combination of these two tools “ Visualization ” and “ Learning Launch ” , With Visualization , we were able to convince business users effectively so that they can first visualize the concept with process flows and graphical pictures . With Learning Launch , Business can try on their own in the system with limited instructions / training and proven to be an effective way of building the business process Approach : As business process are different , the combined approach helped us to Visualize the concept or process flow and implement in the systems where users can try the approach with nearly real data . Once the business users are satisfied with the prototype , same will be deployed to Production Environment so that real value is gained , and Harmonized approach is followed across organization