1. Challenge:

I used to be a volunteer at an organization that took care of providing blood units to patient in need  in hospitals by trying to connect donors with patients and therefore provide the necessary blood  units in the hospital for the patients. The challenge was to try and increase the efficiency of our  method and therefore try to fulfill the highest amount of needed blood units to patients.

The methodology used previously consisted of calling every potential donor having the same blood  type of the patient and check if they are able to donate (it was a long, tedious process). The goal was  to incorporate a platform that can give detailed data about the donor before even calling him to  check if he’s capable to donate instead of calling him and discovering that he cannot donate and  waste time. Therefore we developed a website that can help the volunteers accomplish this task  more easily

2. Selection:

We needed a way to validate the website and see if anything goes wrong and how we can improve  the website therefore we chose to do a learning launch and observe the outcome and feedback from  the persons using the website.

3. Application:

In order to accomplish successfully the learning launch we observed the volunteers using the website  to see how they are navigating through it and if they re having a hard time to reach their goals and if  the website was user friendly. On the other hand, we left a small questionnaire after the use of the  website for each of the users to describe the problems they had and their suggestions.

4. Insight:

At the end of this learning launch, we gathered all these questionnaires and we did a meeting, we  put on a white board all the problems faced by the volunteers and then checked for improvement  possibilities for example one of the problems faced was the lack of a column to put previous medical  conditions and therefore due to the learning launch we found this problem and did the necessary  corrections.

5. Approach:

In the future, I would try mind mapping with the team before going into advanced phases because it  would have helped in reducing the numbers of trials and errors needed to succeed with this project.


1 . Challenge : I used to be a volunteer at an organization that took care of providing blood units to patient in need in hospitals by trying to connect donors with patients and therefore provide the necessary blood units in the hospital for the patients . The challenge was to try and increase the efficiency of our method and therefore try to fulfill the highest amount of needed blood units to patients . The methodology used previously consisted of calling every potential donor having the same blood type of the patient and check if they are able to donate ( it was a long , tedious process ) . The goal was to incorporate a platform that can give detailed data about the donor before even calling him to check if he ’s capable to donate instead of calling him and discovering that he can not donate and waste time . Therefore we developed a website that can help the volunteers accomplish this task more easily 2 . Selection : We needed a way to validate the website and see if anything goes wrong and how we can improve the website therefore we chose to do a learning launch and observe the outcome and feedback from the persons using the website . 3 . Application : In order to accomplish successfully the learning launch we observed the volunteers using the website to see how they are navigating through it and if they re having a hard time to reach their goals and if the website was user friendly . On the other hand , we left a small questionnaire after the use of the website for each of the users to describe the problems they had and their suggestions . 4 . Insight : At the end of this learning launch , we gathered all these questionnaires and we did a meeting , we put on a white board all the problems faced by the volunteers and then checked for improvement possibilities for example one of the problems faced was the lack of a column to put previous medical conditions and therefore due to the learning launch we found this problem and did the necessary corrections . 5 . Approach : In the future , I would try mind mapping with the team before going into advanced phases because it would have helped in reducing the numbers of trials and errors needed to succeed with this project .