Design Thinking for Innovation

Visualization

Challenge:  As Industry Value Advisor to the Consumer Industry at my company, I need to understand  the business requirements and communicate them correctly to the customer and the  internal team in order to work together on the best possible approach using our  applications to solve business problems. Usually we did workshops and gathered a lot of  information and business insights that ended up with an architecture proposal or an IT  Landscape. That's all right for the Chief Information Officers. Our challenge is to obtain the  approval of the Line of Business Managers, such as the CFO or the CHRO. IT projects are  hard to explain. Methodologies such as Design Thinking help us to understand the business  challenges, to visualise how people will be affected during the transformation process, and  to engage with Line of Business Managers. Our goal is to find the best solutions, involve  people to manage them properly and bring value to organisations.

Selection:  I choose a visualisation tool because I want to explain the problem and the solution in a way  that the IT team understands both me and the CFO and his team. I need to show the  problems and how they affect people's lives. Visualization is for me the best tool for  understanding the needs, not only in terms of the process, but also in terms of the people  involved. Visualization helps me show what we're talking about in a single view.  Visualization creates a good environment for discussing and proposing new insights into the  problem that we want to solve. This tool also helps to tell the storey in a way that is easy to  understand.

Application:  After collecting all the information and completing the interviews, I started making some  drawings and putting ideas and insights in a way that makes sense. In this case, we are  working on an analysis of the treasury processes of the department store. First, I draw the  treasurer to the centre of the graphic and began to complete his functions and relations  with other areas such as accounts receivables, payments, and banks. Then I draw the tools  that the treasurer needs to achieve his goals: the cash position and the liquidity plan. I also  include a few details to highlight the actual situation. It was amazing when I presented the  graphic to the internal team. They love it, man. Visualization helps us move the analysis to  the next step, because we've agreed on what the problem is and made the effort to work on  the best solution.

Insights:  Well, I believe in Design Thinking. I have learned that visualisation is very useful not only in  the first step of our analysis, but also in the end when we have proposed a solution or a  prototype. It's very difficult to explain ideas to the rest of the team, so visualisation allows  ideas to be drawn and combined with new ideas or approaches in order to achieve a single  view and consensus. When you work in teams that have reached a consensus, it is very  important to move forward and achieve efficiency. Otherwise, you 're investing a lot of time  to understand what people have in mind. Visualization also helps me to clarify my ideas and  to synthesise all the information. The mind is wonderful, and it works in a different way  when you include images. Visualization is fun to do. And I think the fun is bringing  innovation.

Approach:  Now that I've been exploring the use of visualisation, I've always had markers in my  suitcase. Of course, I need to use words to explain my ideas, but I do include drawings,  diagrams, and pictures to enrich my speech with better results. The team is gaining  productivity, and we are creating a good environment for innovation. All my design thinking  activities in the future will include visualisation. Approach to it.


Design Thinking for Innovation Visualization Challenge : As Industry Value Advisor to the Consumer Industry at my company , I need to understand the business requirements and communicate them correctly to the customer and the internal team in order to work together on the best possible approach using our applications to solve business problems . Usually we did workshops and gathered a lot of information and business insights that ended up with an architecture proposal or an IT Landscape . That 's all right for the Chief Information Officers . Our challenge is to obtain the approval of the Line of Business Managers , such as the CFO or the CHRO . IT projects are hard to explain . Methodologies such as Design Thinking help us to understand the business challenges , to visualise how people will be affected during the transformation process , and to engage with Line of Business Managers . Our goal is to find the best solutions , involve people to manage them properly and bring value to organisations . Selection : I choose a visualisation tool because I want to explain the problem and the solution in a way that the IT team understands both me and the CFO and his team . I need to show the problems and how they affect people 's lives . Visualization is for me the best tool for understanding the needs , not only in terms of the process , but also in terms of the people involved . Visualization helps me show what we 're talking about in a single view . Visualization creates a good environment for discussing and proposing new insights into the problem that we want to solve . This tool also helps to tell the storey in a way that is easy to understand . Application : After collecting all the information and completing the interviews , I started making some drawings and putting ideas and insights in a way that makes sense . In this case , we are working on an analysis of the treasury processes of the department store . First , I draw the treasurer to the centre of the graphic and began to complete his functions and relations with other areas such as accounts receivables , payments , and banks . Then I draw the tools that the treasurer needs to achieve his goals : the cash position and the liquidity plan . I also include a few details to highlight the actual situation . It was amazing when I presented the graphic to the internal team . They love it , man . Visualization helps us move the analysis to the next step , because we 've agreed on what the problem is and made the effort to work on the best solution . Insights : Well , I believe in Design Thinking . I have learned that visualisation is very useful not only in the first step of our analysis , but also in the end when we have proposed a solution or a prototype . It 's very difficult to explain ideas to the rest of the team , so visualisation allows ideas to be drawn and combined with new ideas or approaches in order to achieve a single view and consensus . When you work in teams that have reached a consensus , it is very important to move forward and achieve efficiency . Otherwise , you 're investing a lot of time to understand what people have in mind . Visualization also helps me to clarify my ideas and to synthesise all the information . The mind is wonderful , and it works in a different way when you include images . Visualization is fun to do . And I think the fun is bringing innovation . Approach : Now that I 've been exploring the use of visualisation , I 've always had markers in my suitcase . Of course , I need to use words to explain my ideas , but I do include drawings , diagrams , and pictures to enrich my speech with better results . The team is gaining productivity , and we are creating a good environment for innovation . All my design thinking activities in the future will include visualisation . Approach to it .