Challenge

I’m a consultant and I’m a member of the Digital transformation line. Our challenge is to improve  the workflow of the daily activity and the allocation of the projects to the different teams, in order  to have a better organization and more efficient approach, that result also in a better project  output. The challenge scope is limited to internal resources and include the Digital transformation  line (composed of 20 employees). The challenge should not exceed 20 business days and the  solution should include a distribution of the working hours for each team (4 teams with 5  employees).

Selection

We will directly use the learning launch tool, because we have already done the previous steps  (what is, what if and what wows), in which we used several design thinking tools like etnography  and mind mapping. The learning launch (what works) is the step in which you do a small  experiment to test your new idea and prototype. The purpose of this tool is to learn and then  improve.

Application:

In the learning launch, we focused to understand if we could organize in a more efficient way the  tasks, processes of the daily activities and the allocation of employees in each projects. We tested  that the structure and the methods in which employees face the Projects were the main problems.   We hired a Project Manager Office – responsible for management of a portfolio of projects and  provides an interface between the business and the projects that are executed on behalf of the  business – and two project managers who report to the PMO. In addition, we organized one  workshop every week to structure the tasks and manage the activities in a more agile way.

Insight:

What we understood by applying the learning launch tool was that what we tested in this first  launch was not enough. Infact, the two Project Managers weren’t able to manage the amount of  Projects that arrived during the period of the test. Maybe adding a third PM will make the process  faster and with less problems. So our team will review this insight and will include the results of  this test in the future launch design.

Approach:

As I mentioned before, the learning launch purpose is to learn what works and then improve it. It  was the best tool in this step of our timeline because we have already gone through the other  design thinking tools. Next time we will consider the insight obtained in this first learning launch to  test other ideas and improve our solution with other learning launch.


Challenge I ’m a consultant and I ’m a member of the Digital transformation line . Our challenge is to improve the workflow of the daily activity and the allocation of the projects to the different teams , in order to have a better organization and more efficient approach , that result also in a better project output . The challenge scope is limited to internal resources and include the Digital transformation line ( composed of 20 employees ) . The challenge should not exceed 20 business days and the solution should include a distribution of the working hours for each team ( 4 teams with 5 employees ) . Selection We will directly use the learning launch tool , because we have already done the previous steps ( what is , what if and what wows ) , in which we used several design thinking tools like etnography and mind mapping . The learning launch ( what works ) is the step in which you do a small experiment to test your new idea and prototype . The purpose of this tool is to learn and then improve . Application : In the learning launch , we focused to understand if we could organize in a more efficient way the tasks , processes of the daily activities and the allocation of employees in each projects . We tested that the structure and the methods in which employees face the Projects were the main problems . We hired a Project Manager Office – responsible for management of a portfolio of projects and provides an interface between the business and the projects that are executed on behalf of the business – and two project managers who report to the PMO . In addition , we organized one workshop every week to structure the tasks and manage the activities in a more agile way . Insight : What we understood by applying the learning launch tool was that what we tested in this first launch was not enough . Infact , the two Project Managers were n’t able to manage the amount of Projects that arrived during the period of the test . Maybe adding a third PM will make the process faster and with less problems . So our team will review this insight and will include the results of this test in the future launch design . Approach : As I mentioned before , the learning launch purpose is to learn what works and then improve it . It was the best tool in this step of our timeline because we have already gone through the other design thinking tools . Next time we will consider the insight obtained in this first learning launch to test other ideas and improve our solution with other learning launch .