Re-imagining the Business Problem

Challenge

As an engineer I have used many of the analytical tools. For design thinking,  I have like the visualization  tool.

I have a business problem- my sales is thru a third party referral site, than the direct sales.  80% of the  sales is thru the third party and I want to transform this to 80% direct

Selection

This problem involves a lot of strategies I want my team and my stake holders to see this problem  through

1. Artistically  - Rather than analytical methods  2. Holisticallly a topdown approach , rather than bottoms up.   3. Imaginative  4. Creative

I think, to achieve these objectives, visualization is the best method.

Application

I have collected all the materials available to me and started with a sketch  of current process, and  current players. I have started with a top to down approach listing the current stake holders and parties  involved. Once the high level visualization is built, I have moved into the details phase and got into the  sub processes.

Constantly trying to improve the visual based on  teams expertise, tyring to understand the problem for  the current process, and tried to re-imagined the new process.

Also based on the knowledge and past history, we were able to high light the key processes and  redundant processes.

Insight

From the visualization tool we have found out that, there are some key stakeholders are missed in the  business process. Also multiple redundant processes are still existing.  Looking at the process thru a  visual lens helped the team to easily identify the parties and processes we should be retireing.

Going forward any new project will start from a visual diagram and then go to the details , rather than  the bottoms up process..

Approach

Mind mapping tool would be my alternate tool for the same exercise. There many similarities, and we  could use this tool as an alternate. I would like to use this tool for my detailed views rather than the  strategy and ideation. But this could be a close contender for the visualization tool.


Re - imagining the Business Problem Challenge As an engineer I have used many of the analytical tools . For design thinking , I have like the visualization tool . I have a business problem- my sales is thru a third party referral site , than the direct sales . 80 % of the sales is thru the third party and I want to transform this to 80 % direct Selection This problem involves a lot of strategies I want my team and my stake holders to see this problem through 1 . Artistically - Rather than analytical methods 2 . Holisticallly a topdown approach , rather than bottoms up . 3 . Imaginative 4 . Creative I think , to achieve these objectives , visualization is the best method . Application I have collected all the materials available to me and started with a sketch of current process , and current players . I have started with a top to down approach listing the current stake holders and parties involved . Once the high level visualization is built , I have moved into the details phase and got into the sub processes . Constantly trying to improve the visual based on teams expertise , tyring to understand the problem for the current process , and tried to re - imagined the new process . Also based on the knowledge and past history , we were able to high light the key processes and redundant processes . Insight From the visualization tool we have found out that , there are some key stakeholders are missed in the business process . Also multiple redundant processes are still existing . Looking at the process thru a visual lens helped the team to easily identify the parties and processes we should be retireing . Going forward any new project will start from a visual diagram and then go to the details , rather than the bottoms up process .. Approach Mind mapping tool would be my alternate tool for the same exercise . There many similarities , and we could use this tool as an alternate . I would like to use this tool for my detailed views rather than the strategy and ideation . But this could be a close contender for the visualization tool .