Diego Claro  December 16, 2019

Reflection

Visualization

Challenge & Selection.

I am Solution Architect into a Company what expects to replace its Core System for

Human Resources and this one implies  many challenges. People from diverse expertise areas into

the Organization and a poor communication channel to converge into the same situation to

archive a potential solution to integrate the current Payroll system with a new product for the HR

VicePresidency where this one coexist with another applications from different businesses area. I

used Visualization as a tool to get an understanding from the stakeholders needs in order to

establish a proper communication channel to exchange ideas about the problem and reduce

frictions among attendants with few knowledge of technology terms, due to Visualization

Thinking (Visualization Tool) allow us to express ourselves in graphic mode and give the

opportunity to the rest to participate.

Application.

First, I drew the current situation about the main problem segmented by respective

domains  in  a board to make it visible for each attendant in order to promote the participation

and start brainstorming, then I  conduct  the informal interviews where stakeholders will give me

impression and relevant information about their processes daily so that I can print onto the draw

and complement elements. Once We ‘ve described the complete current situation, then We can

start asking What if this component is incorporated into the speciﬁc ﬂow? So, ideas are coming

on the desk and the draw will be transformed  into that Product that everyone expects.

And ﬁnally everybody may say if there are potential risks and suggest if anything requires

to be modiﬁed with the approval of the rest of stakeholders presents till reﬁne the Solution and so

on.

DESIGN THINKING REFLECTIONS 1

Insight  & Approach.

I learned from this kind of process what the proper communication is crucial to engage

great ideas and build excellent… and why not disruptive products with added value. Also the

timely feedback from every interested part is so important to obtain ideas and how to build

something in efﬁcient way.  Visualization permits to explore variables in play and placed the

stakeholder in a focal point of discussion, avoiding the distractions and reducing the wastes.

Since discovered the power of the visualization thinking, I ve seen how the communication

is ﬂuency among stakeholder and allow to keep track about the evolution of the idea.

DESIGN THINKING REFLECTIONS 2


Diego Claro December 16 , 2019 Reflection Visualization Challenge & Selection . I am Solution Architect into a Company what expects to replace its Core System for Human Resources and this one implies many challenges . People from diverse expertise areas into the Organization and a poor communication channel to converge into the same situation to archive a potential solution to integrate the current Payroll system with a new product for the HR VicePresidency where this one coexist with another applications from different businesses area . I used Visualization as a tool to get an understanding from the stakeholders needs in order to establish a proper communication channel to exchange ideas about the problem and reduce frictions among attendants with few knowledge of technology terms , due to Visualization Thinking ( Visualization Tool ) allow us to express ourselves in graphic mode and give the opportunity to the rest to participate . Application . First , I drew the current situation about the main problem segmented by respective domains in a board to make it visible for each attendant in order to promote the participation and start brainstorming , then I conduct the informal interviews where stakeholders will give me impression and relevant information about their processes daily so that I can print onto the draw and complement elements . Once We ‘ ve described the complete current situation , then We can start asking What if this component is incorporated into the speciﬁc ﬂow ? So , ideas are coming on the desk and the draw will be transformed into that Product that everyone expects . And ﬁnally everybody may say if there are potential risks and suggest if anything requires to be modiﬁed with the approval of the rest of stakeholders presents till reﬁne the Solution and so on . DESIGN THINKING REFLECTIONS 1 Insight & Approach . I learned from this kind of process what the proper communication is crucial to engage great ideas and build excellent … and why not disruptive products with added value . Also the timely feedback from every interested part is so important to obtain ideas and how to build something in efﬁcient way . Visualization permits to explore variables in play and placed the stakeholder in a focal point of discussion , avoiding the distractions and reducing the wastes . Since discovered the power of the visualization thinking , I ve seen how the communication is ﬂuency among stakeholder and allow to keep track about the evolution of the idea . DESIGN THINKING REFLECTIONS 2