Reflection - Mind Mapping

Challenge:

I work at a pizza station and my challenge is to improve our system to get a differ of our rivals. The  restaurant is now table-serviced and our project is based on getting the speed of self-service without the  disanadvantages of it. First, we split to two teams. Teams are consisted of workers (cooks, waiters,  cleaners, couriers) and customers (students, couples, elders). To truly identify the problems we went  over desing thinking tools and agreed upon using Mind Mapping.

Selection:

To get true insights we believed Mind Map is the logical and team work optional choice. Our teammates  were willing to work on it which gave rise the thought that they will be mainly active through the project.   On Mind Map tool, even the smallest idea can be linked to the grand solution. A tool we can use  elements like combining, adding or subtracting tasks.

Application: Describe how you applied the tool you selected to your challenge (e.g., what you did and  how the tool was applied effectively or ineffectively).

First of all, we used giant post-it's like a gallery in order to truly identify the problems, used visual  contents, keywords and all other elements of the restaurant(tables and chairs, menu, kitchen, wc..) and  assured the teams to write any idea that came to mind. Working class team focused on their own  workload, difficulties and disadvantages. Client team on the other hand focues on better care,  innovation and their demands. I combined the two teams identified problems and to sort them in order  of importance, I took a poll. Based on the results, I put together a new mind map post-it gallery on the  walls and asked the participants to add their solutions to the problems(doing so helped us to think freely  without the requirements of technology and funding). The results were truly amazing. I was urged to  decide on which path we should choose to proceed on "what wows" section. We prepared a new mind  map process and decided to give a try on the most basic, prototypable idea. How the restaurant truly  differs from its rivals by the outcome of Design Thinking was fascinating.

Insight

Mind Map tool is very useful on improving our working system because it allows us to see keywords  and form new connections. It allows teamwork and even the smallest idea can be the core of a huge  system. Desing Thinking guides us achieving solutions we don't usually come up with on daily life, safe  and sound.

Approach:

Mind Map tool was very successful. We obtained new insights and they became the main core of our  design.

But next time i'm going to give a shot to visualization method because mind map tool focuses on a  specific scale of freedom; while each participant is independant they obsess on keywords, same king of  insights occur. I believe visualization method can be more genuine and freethinking.


Reflection - Mind Mapping Challenge : I work at a pizza station and my challenge is to improve our system to get a differ of our rivals . The restaurant is now table - serviced and our project is based on getting the speed of self - service without the disanadvantages of it . First , we split to two teams . Teams are consisted of workers ( cooks , waiters , cleaners , couriers ) and customers ( students , couples , elders ) . To truly identify the problems we went over desing thinking tools and agreed upon using Mind Mapping . Selection : To get true insights we believed Mind Map is the logical and team work optional choice . Our teammates were willing to work on it which gave rise the thought that they will be mainly active through the project . On Mind Map tool , even the smallest idea can be linked to the grand solution . A tool we can use elements like combining , adding or subtracting tasks . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did and how the tool was applied effectively or ineffectively ) . First of all , we used giant post - it 's like a gallery in order to truly identify the problems , used visual contents , keywords and all other elements of the restaurant(tables and chairs , menu , kitchen , wc .. ) and assured the teams to write any idea that came to mind . Working class team focused on their own workload , difficulties and disadvantages . Client team on the other hand focues on better care , innovation and their demands . I combined the two teams identified problems and to sort them in order of importance , I took a poll . Based on the results , I put together a new mind map post - it gallery on the walls and asked the participants to add their solutions to the problems(doing so helped us to think freely without the requirements of technology and funding ) . The results were truly amazing . I was urged to decide on which path we should choose to proceed on " what wows " section . We prepared a new mind map process and decided to give a try on the most basic , prototypable idea . How the restaurant truly differs from its rivals by the outcome of Design Thinking was fascinating . Insight Mind Map tool is very useful on improving our working system because it allows us to see keywords and form new connections . It allows teamwork and even the smallest idea can be the core of a huge system . Desing Thinking guides us achieving solutions we do n't usually come up with on daily life , safe and sound . Approach : Mind Map tool was very successful . We obtained new insights and they became the main core of our design . But next time i 'm going to give a shot to visualization method because mind map tool focuses on a specific scale of freedom ; while each participant is independant they obsess on keywords , same king of insights occur . I believe visualization method can be more genuine and freethinking .