Ankit Paul    Learning Launch Exercise

Learning Launch Tool-Implementation

Challenge

I was working in my family business and we are wholesalers selling home appliances and other products  in the business. Since the business was setup long time back by my father who is not that fluent with  technology and other software’s and because of the increase in the use of technology, my father had to  draft bills and then hire an accountant who would then have to copy those bills on the system. The  project scope included the computerising the billing system. The project was limited to internal  resources. We setup the time limit for this project implementation to 30 days. We focused on trying to  uncover what our family members, as well as key stakeholders like accountant, consider to be  ineffective or problematic with regard to the workflow.

Selection

Because of these, I had to take the initiative to completely computerise the Accounting system. So, I  along with Dad and Accountant had to go through several design thinking activities/tools, so that we  were able to try the learning launch tool. Broadly speaking, the learning launch was an experiment  meant to quickly test the idea and prototype.

Application

For our first learning launch, we tried focused on the structure/execution of implementing the  technology by reviewing various sources and trying to find the best alternative among all of them. In  particular, we wanted to see if we find the best possible solution which would not only be efficient but  also cost effective. This tested our assumption that the structure and execution were the main cause. We  than selected and finalised Tally ERP as the software which was the best alternative we could have fond  and also as a backup, we kept a local vendors product.

For our second learning launch, we focused on gaining clarity about our tasks and priorities. We had to  train our team including my dad for a 14-day training. Next, steps was trails and workshops held so that  we can step whether the employees have actually understood it well. These occurred within in a month  timeframe. We expected to produce a document with a clear description of our new, more agile  processes/workflow. Additionally, we also had to conduct anonymous survey. Our team completed that  anonymous survey. The surveys included questions about our new, proposed process, understanding  the process and the prioritization of tasks, and feelings about the change, and were conducted within  two-week timeframe.

Insight

By applying the learning launch tool practically in our business, we identified our assumptions and  designed launches to test these assumptions. Additionally, we were also sceptical about the anticipated  results, with the expectation that we might find a more agile approach would improve our workflow,  and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks  and process. Our actual results were varied from our anticipation while our team was open to the  prioritization of tasks and process, the key stakeholders expressed some concerns about the investment  and hassle it would have in the implementation.

Ankit Paul    Learning Launch Exercise

Approach

Since our family had already gone through several design thinking activities/tools and were at that stage  in the timeline, the learning launch was the appropriate tool. As I had previously mentioned, our team  needs to review the insight gained from our first two trail and incorporate that insight into future launch  designs. Future launch designs should probably reflect insight gained, progress made, and come closer  to a compelling solution ready for full rollout.


Ankit Paul Learning Launch Exercise Learning Launch Tool - Implementation Challenge I was working in my family business and we are wholesalers selling home appliances and other products in the business . Since the business was setup long time back by my father who is not that fluent with technology and other software ’s and because of the increase in the use of technology , my father had to draft bills and then hire an accountant who would then have to copy those bills on the system . The project scope included the computerising the billing system . The project was limited to internal resources . We setup the time limit for this project implementation to 30 days . We focused on trying to uncover what our family members , as well as key stakeholders like accountant , consider to be ineffective or problematic with regard to the workflow . Selection Because of these , I had to take the initiative to completely computerise the Accounting system . So , I along with Dad and Accountant had to go through several design thinking activities / tools , so that we were able to try the learning launch tool . Broadly speaking , the learning launch was an experiment meant to quickly test the idea and prototype . Application For our first learning launch , we tried focused on the structure / execution of implementing the technology by reviewing various sources and trying to find the best alternative among all of them . In particular , we wanted to see if we find the best possible solution which would not only be efficient but also cost effective . This tested our assumption that the structure and execution were the main cause . We than selected and finalised Tally ERP as the software which was the best alternative we could have fond and also as a backup , we kept a local vendors product . For our second learning launch , we focused on gaining clarity about our tasks and priorities . We had to train our team including my dad for a 14 - day training . Next , steps was trails and workshops held so that we can step whether the employees have actually understood it well . These occurred within in a month timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . Additionally , we also had to conduct anonymous survey . Our team completed that anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within two - week timeframe . Insight By applying the learning launch tool practically in our business , we identified our assumptions and designed launches to test these assumptions . Additionally , we were also sceptical about the anticipated results , with the expectation that we might find a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were varied from our anticipation while our team was open to the prioritization of tasks and process , the key stakeholders expressed some concerns about the investment and hassle it would have in the implementation . Ankit Paul Learning Launch Exercise Approach Since our family had already gone through several design thinking activities / tools and were at that stage in the timeline , the learning launch was the appropriate tool . As I had previously mentioned , our team needs to review the insight gained from our first two trail and incorporate that insight into future launch designs . Future launch designs should probably reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .