Visualization Reflection

Challenge

My challenge was to describe the best I can the new design of the apps that we were going to  build for our client, apps that were meant to replace the ones from the old environment, used  by the stakeholders and the employees of the company to provide relevant information  regarding their sales performance. The challenge was to come up with a clear picture of how they  are going to look like and to dissipate any concerns that they might have.

Selection

I chose to use the visualization tool to complete this challenge as for me this was the best  solution. I think Angela Myer describes it best in the Visualization Tool video, part of this course.  First of all, I had to imagine the new design, started sketching and the more I started to visualize  the mockup, I understood how the customer experience ideally is going to work.

Application

The first step was to know my audience and by this, understanding their expectations. We had  discussions, we documented the changes and we set the guidelines. Next, I used an external  sketching tool to capture my first ideas and once we agreed on three different designs of each  app, I started creating the mockups in the testing environment.   For each app I have used the same color scheme to keep consistent throughout data  visualizations. For the Gauge charts I have used green, yellow and red depending on their  performance as they can be recognized and deciphered with ease, while for Pie charts I have  used tones of the same color as they are displaying the proportion and not the performance.

I have done a comparison between each of the three new versions placing them side by side and  highlighted the differences between them for a better understanding. I have also compared each  version with the old ones as their main requirement was to have a smooth transition to the new  technology and they wanted to keep them consistent and not change too much from the  beginning.    They took a decision and agreed on a single version for each app and did the final touches.  The process completed with a walkthrough meeting with a live demo of each app.    Insight

I think using the Visual Thinking gives the stakeholders a common base of discussions. This is  really important because there are situations where they cannot agree on a solution if they do  not have the same or at least a close perspective. So, visualizing the problem or even the various  solutions (like in my example) can be very helpful for them. The mockups I have created are giving  them a starting point of debates on which they can build and draw conclusions that eventually  will led to a final product.  They can quickly identify any missing info from the apps, or they can adjust their requirements  before releasing them into production.  So I can say that the Visualization technique is one of the most relevant tools of Design Thinking  and can be used to accelerate innovation and growth in our organizations.    Approach

I would definitely apply the same technique because in my opinion it is best suited for such  situations. What I would do different is probably to organize a walkthrough meeting for both old  and new apps, not only for the new ones, so the comparison between them would be more  complex and would bring more clarity to the changes.


Visualization Reflection Challenge My challenge was to describe the best I can the new design of the apps that we were going to build for our client , apps that were meant to replace the ones from the old environment , used by the stakeholders and the employees of the company to provide relevant information regarding their sales performance . The challenge was to come up with a clear picture of how they are going to look like and to dissipate any concerns that they might have . Selection I chose to use the visualization tool to complete this challenge as for me this was the best solution . I think Angela Myer describes it best in the Visualization Tool video , part of this course . First of all , I had to imagine the new design , started sketching and the more I started to visualize the mockup , I understood how the customer experience ideally is going to work . Application The first step was to know my audience and by this , understanding their expectations . We had discussions , we documented the changes and we set the guidelines . Next , I used an external sketching tool to capture my first ideas and once we agreed on three different designs of each app , I started creating the mockups in the testing environment . For each app I have used the same color scheme to keep consistent throughout data visualizations . For the Gauge charts I have used green , yellow and red depending on their performance as they can be recognized and deciphered with ease , while for Pie charts I have used tones of the same color as they are displaying the proportion and not the performance . I have done a comparison between each of the three new versions placing them side by side and highlighted the differences between them for a better understanding . I have also compared each version with the old ones as their main requirement was to have a smooth transition to the new technology and they wanted to keep them consistent and not change too much from the beginning . They took a decision and agreed on a single version for each app and did the final touches . The process completed with a walkthrough meeting with a live demo of each app . Insight I think using the Visual Thinking gives the stakeholders a common base of discussions . This is really important because there are situations where they can not agree on a solution if they do not have the same or at least a close perspective . So , visualizing the problem or even the various solutions ( like in my example ) can be very helpful for them . The mockups I have created are giving them a starting point of debates on which they can build and draw conclusions that eventually will led to a final product . They can quickly identify any missing info from the apps , or they can adjust their requirements before releasing them into production . So I can say that the Visualization technique is one of the most relevant tools of Design Thinking and can be used to accelerate innovation and growth in our organizations . Approach I would definitely apply the same technique because in my opinion it is best suited for such situations . What I would do different is probably to organize a walkthrough meeting for both old and new apps , not only for the new ones , so the comparison between them would be more complex and would bring more clarity to the changes .