Reflection - Storytelling

Challenge & Selection

Storytelling is a very helpful tool to creatively relay what we want to say. In a job where the processes and  policies are complicated to understand, I have been often told that the easiest way to make our audience  understand is to tell a story, incorporating what is needed to be discussed by relating it to factual  experiences. We use storytelling to help our them visualize, for us to gain a more authentic feedback  about what they understand and on what else we can improve. Then we try and use this information to  improve and develop our strategies.

Application

I have tried applying storytelling when we entered a competition about process improvement. We were  discussing our suggested process changes to a panel that consists of unibankers. However, our mindset  was to explain the process in the simplest way possible so that anyone, especially our clients who are not  knowledgeable of the in-depth operations of the bank can easily understand it. So, we started with true- to-life experiences of our clients and slowly built a connection to convey the importance of our proposal.

Insight and Approach

By using the storytelling tool, we were able to successfully explain the need for our proposal and shed  some light to what our clients are actually struggling about. Our team were able to establish the proper  connection and it worked really well, it was easily understood and the benefits were recognized.

Sometimes we think that storytelling may not have that big of an impact, but if we try and listen to the  stories of the people around us, we would know how all of the events in our lives are interconnected and,  in a way, we could get insights on how to better ourselves, and our work. We could use this tool as a  means to think of breakthroughs that can help others.

Storytelling is present in our everyday lives; we just have to use it into our advantage and consider it as  an asset that can benefit not only us but the people around us.

Jose Camacho


Reflection - Storytelling Challenge & Selection Storytelling is a very helpful tool to creatively relay what we want to say . In a job where the processes and policies are complicated to understand , I have been often told that the easiest way to make our audience understand is to tell a story , incorporating what is needed to be discussed by relating it to factual experiences . We use storytelling to help our them visualize , for us to gain a more authentic feedback about what they understand and on what else we can improve . Then we try and use this information to improve and develop our strategies . Application I have tried applying storytelling when we entered a competition about process improvement . We were discussing our suggested process changes to a panel that consists of unibankers . However , our mindset was to explain the process in the simplest way possible so that anyone , especially our clients who are not knowledgeable of the in - depth operations of the bank can easily understand it . So , we started with true- to - life experiences of our clients and slowly built a connection to convey the importance of our proposal . Insight and Approach By using the storytelling tool , we were able to successfully explain the need for our proposal and shed some light to what our clients are actually struggling about . Our team were able to establish the proper connection and it worked really well , it was easily understood and the benefits were recognized . Sometimes we think that storytelling may not have that big of an impact , but if we try and listen to the stories of the people around us , we would know how all of the events in our lives are interconnected and , in a way , we could get insights on how to better ourselves , and our work . We could use this tool as a means to think of breakthroughs that can help others . Storytelling is present in our everyday lives ; we just have to use it into our advantage and consider it as an asset that can benefit not only us but the people around us . Jose Camacho