Challenge

My challenge is maintaining costumer relationships since costumers comfort  and satisfaction is all that matters. If our costumers are happy then we are too,  and i believe if we have more interaction with our costumers we understand  them, their problems try to solve there queries  we could grow more.

Humans are emotional animals, and unless you can reach your intended  audience on an emotional level, you won't be making as great of an impact.

Tool

I believe in using the tool named story telling for this situation cause we all  know we all are bonded by stories of all kind stories are what inspires us helps  us understand more its the thing we were listening from the very start of our life  though i believe storytelling plays a major part in maintaining costumer  relationship.

Application

I applied story telling and took my costumers on a long journey making them  understand that how are we helpful to them and make them belive in us and  what we do.

Since, Storytelling puts companies and clients on the same 'team'

We tried to figure out what our costumers need and then we tried to make  stories based upon and by creating a situation that is relatable, and by sharing a  story with a clear and sympathetic protagonist, potential customers find  themselves empathising, and imagining themselves in the position of the  individual in the advertisement.

So this is how we tackle our problems with the use of storytelling.

Insight and Approach

I have learned to stay in contact with our costumers and constantly searching for  their needs and taking feedbacks from them and apply them in our company and  develop together.

Design thinking help me a lot i don't panic now instead i now try to solve my  problems through it.

I would try to use storytelling inside my company too by that i mean i would  use the tool in our meetings to help our staff understand and build connections  with them.


Challenge My challenge is maintaining costumer relationships since costumers comfort and satisfaction is all that matters . If our costumers are happy then we are too , and i believe if we have more interaction with our costumers we understand them , their problems try to solve there queries we could grow more . Humans are emotional animals , and unless you can reach your intended audience on an emotional level , you wo n't be making as great of an impact . Tool I believe in using the tool named story telling for this situation cause we all know we all are bonded by stories of all kind stories are what inspires us helps us understand more its the thing we were listening from the very start of our life though i believe storytelling plays a major part in maintaining costumer relationship . Application I applied story telling and took my costumers on a long journey making them understand that how are we helpful to them and make them belive in us and what we do . Since , Storytelling puts companies and clients on the same ' team ' We tried to figure out what our costumers need and then we tried to make stories based upon and by creating a situation that is relatable , and by sharing a story with a clear and sympathetic protagonist , potential customers find themselves empathising , and imagining themselves in the position of the individual in the advertisement . So this is how we tackle our problems with the use of storytelling . Insight and Approach I have learned to stay in contact with our costumers and constantly searching for their needs and taking feedbacks from them and apply them in our company and develop together . Design thinking help me a lot i do n't panic now instead i now try to solve my problems through it . I would try to use storytelling inside my company too by that i mean i would use the tool in our meetings to help our staff understand and build connections with them .