Example Reflection – Learning Launch

Challenge

I work in a biomedical biotechnology company in the Projects Management Department and our  team members are dedicated to plan, evaluate, manage and monitor R&D projects (external and  internal projects from the company), catch new investors and improve constantly and efficiently  our clinical services and celular manufacturing processes with the highest quality standards and  technologies nationwide.

Currently, we started as a challenge a new laboratory implementation project to establish a bigger  space and brand-new equipments to improve by triplicate our internal processes (such as clinical  services, and celular manufacturing production). The scope of the project is divided into two  phases: The first phase of Construction/Execution, is considered to be made in 60 business days  (including demolition, labour force, physical remodeling and functional basic service systems such  as water, gas, electricity, and two unique isolated air conditioners; One exclusive for a Cryogenic  Area, and the other for the rest of the laboratory.) The second phase of Integration, Testing and  Closing, is considered to be made in another 20 days to evaluate the full operational flow of the  laboratory (including the staff workflow timing, quality/quantity of the finished product, and  celular/molecular external services from the clinic such as DNA amplification).

Selection

Our team already used design thinking tools during brainstorming and the elaboration of the  creative process to articulate the layout of the new laboratory such as Storytelling (to develop a  plan focused on our key clients needs and welfare, such as medics from external/internal  hospitals, clinics and patients) and MindMapping to explore, find and expand possible patterns  that could improve our design criteria and the vision of our challenge with more sustainable  services and products to our stakeholders, including their personal needs with different tests  (surveys, collages, drawings, scale schemes, qualitative/quantitative records, etc). Therefore, after  we made a wide repertoire of information, we selected the Learning Launch Design Tool to test  our assumptions and scale the first phase of the project into the real world.

Application

Since we still in the first phase, this was focused on the Construction/Execution challenges. We  already structured the tasks, subtasks, technical and operational team, equipment requirements  for each area, costs, risks, acquisitions, delivery terms, quality control assignments, and flow  communications within the areas with a matrix process in order to have an agile global vision of  the whole project. All our information and assumptions, made us realize that our operational team  was not highly prepared for the use of the new-brand equipments for the operational area and  they submitted to a three-day external induction service in order to learn what they are going to  use in they workday. After they finished their course, they went to see the new laboratory area in  order to seek and evaluate (by a formal survey) what are their minimally functional needs to work

comfortably and efficiently, proposed equipments, personal feelings, etc. They had noticed that  the operational area does not had the best ventilation and temperature for coworkers and the  product itself. This let us got a high performance particle/temperature isolation system to certify  the quality/safety of the product and the tranquility of our coworkers to be able and insure  efficiently.

Insight

When we applied the learning launch tool, our team identified all our assumptions in order to ask  ourselves what we know, what we don’t know, what we need to know and how we learn what we  need to know. All our information repertoire and actual results, served us as a guide to understand  our personal stakeholders (coworkers) needs.

Since they are the core of the company, this insight led us to prioritize our team in this stage. Their  work wellness, will let us provide the best solutions and services for the second phase of the  project and incorporate them into future launch designs, as well as other key stakeholders  involved directly with a high impact.

Approach

As a team, we could apply this tool into the next phase of the project in order to evaluate the full  operational flow of the laboratory with the new changes of our team needs. In addition, this  insight could be applied in future launch designs focused on marketing the product to customers  according our business model (doctors or patients), investors or other stakeholders in scientific  seminars, global biotechnology events or trade shows with consistent solutions.


Example Reflection – Learning Launch Challenge I work in a biomedical biotechnology company in the Projects Management Department and our team members are dedicated to plan , evaluate , manage and monitor R&D projects ( external and internal projects from the company ) , catch new investors and improve constantly and efficiently our clinical services and celular manufacturing processes with the highest quality standards and technologies nationwide . Currently , we started as a challenge a new laboratory implementation project to establish a bigger space and brand - new equipments to improve by triplicate our internal processes ( such as clinical services , and celular manufacturing production ) . The scope of the project is divided into two phases : The first phase of Construction / Execution , is considered to be made in 60 business days ( including demolition , labour force , physical remodeling and functional basic service systems such as water , gas , electricity , and two unique isolated air conditioners ; One exclusive for a Cryogenic Area , and the other for the rest of the laboratory . ) The second phase of Integration , Testing and Closing , is considered to be made in another 20 days to evaluate the full operational flow of the laboratory ( including the staff workflow timing , quality / quantity of the finished product , and celular / molecular external services from the clinic such as DNA amplification ) . Selection Our team already used design thinking tools during brainstorming and the elaboration of the creative process to articulate the layout of the new laboratory such as Storytelling ( to develop a plan focused on our key clients needs and welfare , such as medics from external / internal hospitals , clinics and patients ) and MindMapping to explore , find and expand possible patterns that could improve our design criteria and the vision of our challenge with more sustainable services and products to our stakeholders , including their personal needs with different tests ( surveys , collages , drawings , scale schemes , qualitative / quantitative records , etc ) . Therefore , after we made a wide repertoire of information , we selected the Learning Launch Design Tool to test our assumptions and scale the first phase of the project into the real world . Application Since we still in the first phase , this was focused on the Construction / Execution challenges . We already structured the tasks , subtasks , technical and operational team , equipment requirements for each area , costs , risks , acquisitions , delivery terms , quality control assignments , and flow communications within the areas with a matrix process in order to have an agile global vision of the whole project . All our information and assumptions , made us realize that our operational team was not highly prepared for the use of the new - brand equipments for the operational area and they submitted to a three - day external induction service in order to learn what they are going to use in they workday . After they finished their course , they went to see the new laboratory area in order to seek and evaluate ( by a formal survey ) what are their minimally functional needs to work comfortably and efficiently , proposed equipments , personal feelings , etc . They had noticed that the operational area does not had the best ventilation and temperature for coworkers and the product itself . This let us got a high performance particle / temperature isolation system to certify the quality / safety of the product and the tranquility of our coworkers to be able and insure efficiently . Insight When we applied the learning launch tool , our team identified all our assumptions in order to ask ourselves what we know , what we do n’t know , what we need to know and how we learn what we need to know . All our information repertoire and actual results , served us as a guide to understand our personal stakeholders ( coworkers ) needs . Since they are the core of the company , this insight led us to prioritize our team in this stage . Their work wellness , will let us provide the best solutions and services for the second phase of the project and incorporate them into future launch designs , as well as other key stakeholders involved directly with a high impact . Approach As a team , we could apply this tool into the next phase of the project in order to evaluate the full operational flow of the laboratory with the new changes of our team needs . In addition , this insight could be applied in future launch designs focused on marketing the product to customers according our business model ( doctors or patients ) , investors or other stakeholders in scientific seminars , global biotechnology events or trade shows with consistent solutions .