Reflection – Storytelling

Challenge:

The lives of many people today depend on the activity and use of public transport in  their daily lives. In big cities, like Chicago and New York City, public transport such as  buses and metro are being used because of its reliability, availability and price.  However, public transport is not quite as hygienic, comfortable and most of the time is  crowded so you have to wait for another bus, metro stop to check if you are capable to  use it.  My challenge is to optimize the vehicular flow, such as the occupation of spaces,  of public transport through the use of computer technologies.

Selection:

I will use the storytelling method. I chose the storytelling method because I feel that the  problems, I presented can be related to anyone who has used public transport. Many,  including myself, have witnessed that the way we travel is not the most optimal or the  one that saves us the most time. With Storytelling, I can connect and convey this  problem through emotional connections instead of seeing people as a user or customer.  In this way, it is easier to convey the urgency of this problem, since everyone may feel  the need to improve our transportation environment.

Application:

I began to make my story of the history with the transport, especially the buses. First, it  starts with history and you relate it to the most basic requirement of the daily life of a  person who works in the city, time. Then, I identify the problem from the point of view of  the person and not the consumer, for a better support of the storytelling method, I  recommend using an additional tool called the empathy map. With this tool, you can  categorize people needs, what people think, their priorities and what they like about  their vehicle environment.

Insight:

The storytelling method taught me to understand the needs of an environment, to see  how to make the necessary connections between the supplier and the consumer.  However, they are not just consumers, they are people. In other words, as an innovator,  one has to put himself in the other's shoes to create emotional connections with people  who want to improve their quality of life.

Approach:

When I use this tool again, I will try to analyze more data about the community. That is  to say, in which environment they live, the concerns they have to have and others.  When we have so much data, we can easily find where should we start in a project.  With this, we will achieve that our objective is linked in the mind of the person.


Reflection – Storytelling Challenge : The lives of many people today depend on the activity and use of public transport in their daily lives . In big cities , like Chicago and New York City , public transport such as buses and metro are being used because of its reliability , availability and price . However , public transport is not quite as hygienic , comfortable and most of the time is crowded so you have to wait for another bus , metro stop to check if you are capable to use it . My challenge is to optimize the vehicular flow , such as the occupation of spaces , of public transport through the use of computer technologies . Selection : I will use the storytelling method . I chose the storytelling method because I feel that the problems , I presented can be related to anyone who has used public transport . Many , including myself , have witnessed that the way we travel is not the most optimal or the one that saves us the most time . With Storytelling , I can connect and convey this problem through emotional connections instead of seeing people as a user or customer . In this way , it is easier to convey the urgency of this problem , since everyone may feel the need to improve our transportation environment . Application : I began to make my story of the history with the transport , especially the buses . First , it starts with history and you relate it to the most basic requirement of the daily life of a person who works in the city , time . Then , I identify the problem from the point of view of the person and not the consumer , for a better support of the storytelling method , I recommend using an additional tool called the empathy map . With this tool , you can categorize people needs , what people think , their priorities and what they like about their vehicle environment . Insight : The storytelling method taught me to understand the needs of an environment , to see how to make the necessary connections between the supplier and the consumer . However , they are not just consumers , they are people . In other words , as an innovator , one has to put himself in the other 's shoes to create emotional connections with people who want to improve their quality of life . Approach : When I use this tool again , I will try to analyze more data about the community . That is to say , in which environment they live , the concerns they have to have and others . When we have so much data , we can easily find where should we start in a project . With this , we will achieve that our objective is linked in the mind of the person .