C1 - Internal use

Storytelling

Challenge & Selection

Storytelling is a tool I use often. My job involves communicating with people who have different  characters, some are full of themselves, some are withdrawn, some do not trust anyone, while  others listen and believe any stories you will tell them. Some of them are quite relieved in all aspects  of life and need support in every sense. I spend a lot of time talking to these people, trying to come  up with a real problem, and trying in every way to inspire them off so they can help themselves,  function normally, and fix their situation. When I talk to our employees, I try to remove the barriers  and talk about different things in order to find a more intimate relationship and common topics.  Mostly through a story one can identify the fear of the unknown, the new, advancing or falling ...

Through conversation, I try to get them through my life experiences as much as possible and try to  explain to them what the goal looks like. And that the path to the same is not impossible. Sometimes  it is difficult and sometimes it is light but not impossible. Through their story, I can pretty well  determine what my starting point would be and what strategy I need to move forward. Since  everyone is different and different in their own way, my goal is to figure out how to act with the  individual and find how they can act, what has the best effects and discover the way in which to  apply what thing to come up with an idea of what they need to improve, where they feel strong  enough that they can use it to improve their quality of life.

Application

The story I learned from Storytelling is as follows. In relation to the current situation in the world, the  great dismissal of workers and the attitude of agencies / companies towards them happened in our  company. At one point, the relationship with our employees could no longer be as it was before,  everyone was treated identically. We needed some changes quickly in the sense that this relationship  needed to change from the global level to face 2 face. Where we tried to identify the needs of our  people, what problems they encountered in the crisis, how they felt about it, and what they feared  the most. Of course the agency / company had its own business postulates and a rulebook that states  that all agency employees are treated the same way. I tried to explain to them how I had a similar  case and how I saved a complete section through one person. And how that same person brought  about changes for the whole company. And the story is as follows .... many times during the week I  get messages from our employees about the situation on the field and general information about  sales and competition. That evening I received more messages than usual about how people are  scared because of losing their jobs and permanent income. However, one message stood out a lot  from the others. The person who had previously been one of the leaders, full of energy, was now  unfortunately showing the greatest signs of fear. Because I get to talk to people many times, I knew  something was wrong and that she needed some help. We agreed to hear and talk in peace so she  could calm down. She found out that she was pregnant that day, they had just taken out a home loan  and there was a good chance that her husband would be out of work. All her colleagues from work  are contacting her and talking so that everyone can get out of work.

C1 - Internal use

Insight & Approach

At that moment I stopped and wondered .... There is a great possibility that we will be left without a  person who was considered a very good worker. Her work colleagues were not there but they were  afraid for the same and I had to do something to at least try to calm her down. I decided to tell her  my story, my first fear of losing my job, and the possibility that he might run out of money in case I  didn't pay the loan. I was 18 and without a father, my mother did not work, my brother also. I  received a message from work that I don't need to come to work that day because of the  reorganization of work and that in the coming days I would get the final answer as to what and how  to proceed. For the next two nights, I did not sleep wondering how I would support my family, pay  credit and live normally. However, after a few days things got better, the situation changed, I got my  job back and everything went back to normal. I tried to explain to her that I was so afraid that it  would turn out that we were actually afraid of the same things. That night, we got a lot closer and  closer, and we came across a common support that I eventually found I needed after myself who  knew how many years. That night after our interview, she talked to all of her work colleagues to tell  them our story. She shared with them the energy I was able to convey to her through conversation.  The next day my phone was full of messages of support, happiness and hope. All the girls were full of  elan, talking to each other supporting each other ..

I told a colleague working at an agency / company a story about how people are scared and how I  had a difficult conversation the previous day. She immediately made small, but very important  changes, all of our employees were invited to face-to-face interview. Monthly meetings were held to  interview employees and after these meetings special attention was given to persons who showed  special signs of fear or other signs that would indicate that something was not ok.

This course just confirmed to me that this is the right way and one great tool that can change a lot of  things. Maybe in the beginning just a little, but ultimately a lot.

Although I have always considered this approach as a good one, I have never been more certain that  it is the right way.


C1 - Internal use Storytelling Challenge & Selection Storytelling is a tool I use often . My job involves communicating with people who have different characters , some are full of themselves , some are withdrawn , some do not trust anyone , while others listen and believe any stories you will tell them . Some of them are quite relieved in all aspects of life and need support in every sense . I spend a lot of time talking to these people , trying to come up with a real problem , and trying in every way to inspire them off so they can help themselves , function normally , and fix their situation . When I talk to our employees , I try to remove the barriers and talk about different things in order to find a more intimate relationship and common topics . Mostly through a story one can identify the fear of the unknown , the new , advancing or falling ... Through conversation , I try to get them through my life experiences as much as possible and try to explain to them what the goal looks like . And that the path to the same is not impossible . Sometimes it is difficult and sometimes it is light but not impossible . Through their story , I can pretty well determine what my starting point would be and what strategy I need to move forward . Since everyone is different and different in their own way , my goal is to figure out how to act with the individual and find how they can act , what has the best effects and discover the way in which to apply what thing to come up with an idea of what they need to improve , where they feel strong enough that they can use it to improve their quality of life . Application The story I learned from Storytelling is as follows . In relation to the current situation in the world , the great dismissal of workers and the attitude of agencies / companies towards them happened in our company . At one point , the relationship with our employees could no longer be as it was before , everyone was treated identically . We needed some changes quickly in the sense that this relationship needed to change from the global level to face 2 face . Where we tried to identify the needs of our people , what problems they encountered in the crisis , how they felt about it , and what they feared the most . Of course the agency / company had its own business postulates and a rulebook that states that all agency employees are treated the same way . I tried to explain to them how I had a similar case and how I saved a complete section through one person . And how that same person brought about changes for the whole company . And the story is as follows .... many times during the week I get messages from our employees about the situation on the field and general information about sales and competition . That evening I received more messages than usual about how people are scared because of losing their jobs and permanent income . However , one message stood out a lot from the others . The person who had previously been one of the leaders , full of energy , was now unfortunately showing the greatest signs of fear . Because I get to talk to people many times , I knew something was wrong and that she needed some help . We agreed to hear and talk in peace so she could calm down . She found out that she was pregnant that day , they had just taken out a home loan and there was a good chance that her husband would be out of work . All her colleagues from work are contacting her and talking so that everyone can get out of work . C1 - Internal use Insight & Approach At that moment I stopped and wondered .... There is a great possibility that we will be left without a person who was considered a very good worker . Her work colleagues were not there but they were afraid for the same and I had to do something to at least try to calm her down . I decided to tell her my story , my first fear of losing my job , and the possibility that he might run out of money in case I did n't pay the loan . I was 18 and without a father , my mother did not work , my brother also . I received a message from work that I do n't need to come to work that day because of the reorganization of work and that in the coming days I would get the final answer as to what and how to proceed . For the next two nights , I did not sleep wondering how I would support my family , pay credit and live normally . However , after a few days things got better , the situation changed , I got my job back and everything went back to normal . I tried to explain to her that I was so afraid that it would turn out that we were actually afraid of the same things . That night , we got a lot closer and closer , and we came across a common support that I eventually found I needed after myself who knew how many years . That night after our interview , she talked to all of her work colleagues to tell them our story . She shared with them the energy I was able to convey to her through conversation . The next day my phone was full of messages of support , happiness and hope . All the girls were full of elan , talking to each other supporting each other .. I told a colleague working at an agency / company a story about how people are scared and how I had a difficult conversation the previous day . She immediately made small , but very important changes , all of our employees were invited to face - to - face interview . Monthly meetings were held to interview employees and after these meetings special attention was given to persons who showed special signs of fear or other signs that would indicate that something was not ok . This course just confirmed to me that this is the right way and one great tool that can change a lot of things . Maybe in the beginning just a little , but ultimately a lot . Although I have always considered this approach as a good one , I have never been more certain that it is the right way .