Reflection – Mind map tool

by Yew Yew

Challenge:

In my current Enterprise Architect life, I got an opportunity to build telco service platform. During the  platform development, I have used TMForum’s reference architecture called eTOM. Through the  reference architecture I got the abstract view of end to end business process to be developed. But while  drafting the functionalities of each business process, don’t get the clear information or flow about what  to be developed.

Selection:

I preferred “Mind map” as a tool to capture the requirements for each business processes. It helps to  collect the requirements in 360-degree view and details of requirements collected in a more granular  level.

Application:

I have conducted the collaborative virtual workshop with business users to collect the requirements for  each business process. During the workshop, the mind map tool has been shared with the business users.  While facilitating the requirements discussion, myself and business users started providing the inputs on  the mind map requirements diagram. Within few hours we got the detailed requirements which required  for the development. Please find the following sample requirement mind map for one of the business  process.

Insight:

What I have learned from conducting this exercise with business users that,

•  Collected granular level of detailed requirements

•  Got the complete picture of how the business process end to end working

•  Easily adapt new changes without affecting the existing flow.

•  Business users felt that they were much more engaged

Approach:

•  This time I used this tool to collect the requirements alone. Next time, I am going to make the  output from this tool as test reference to validate the functionalities once the development done.  So, the business users will get their validation done through the same output and they will gain  the confident that they will get the platform in what way they want.


Reflection – Mind map tool by Yew Yew Challenge : In my current Enterprise Architect life , I got an opportunity to build telco service platform . During the platform development , I have used TMForum ’s reference architecture called eTOM . Through the reference architecture I got the abstract view of end to end business process to be developed . But while drafting the functionalities of each business process , do n’t get the clear information or flow about what to be developed . Selection : I preferred “ Mind map ” as a tool to capture the requirements for each business processes . It helps to collect the requirements in 360 - degree view and details of requirements collected in a more granular level . Application : I have conducted the collaborative virtual workshop with business users to collect the requirements for each business process . During the workshop , the mind map tool has been shared with the business users . While facilitating the requirements discussion , myself and business users started providing the inputs on the mind map requirements diagram . Within few hours we got the detailed requirements which required for the development . Please find the following sample requirement mind map for one of the business process . Insight : What I have learned from conducting this exercise with business users that , • Collected granular level of detailed requirements • Got the complete picture of how the business process end to end working • Easily adapt new changes without affecting the existing flow . • Business users felt that they were much more engaged Approach : • This time I used this tool to collect the requirements alone . Next time , I am going to make the output from this tool as test reference to validate the functionalities once the development done . So , the business users will get their validation done through the same output and they will gain the confident that they will get the platform in what way they want .