Example Reflection – Learning Launch

Challenge

We started a team work to change the invoices we send to our customers every month. In this study,  our aim is to enable our customers to access their monthly invoices at any time through our digital  application and to understand the invoice details clearly.

Selection

Converting all content and format at once would be a long and troublesome process, as there was  extensive content on the invoice. For this reason, we decided to put the changes in pieces and agile,  without waiting for the entire solution. This adds dynamism to the work and allows you to make the  necessary changes in advance without incurring additional costs to reach the final solution. This is  also a method that helps the team maintain their excitement throughout the long project.

Application

To use this method, we have identified our pain points and areas of development by grouping the  information on the invoice and focusing on these subgroups. We got their feedback by quickly  meeting the ready-made contents with our customers without waiting for converting and changing  all the contents of the invoice.

Insight

The feedback we received helped us to understand how much the changes we made satisfy our  customers and to provide us with ideas for other changes we will make. The team also experienced  the excitement of constantly and frequently implementing something new, while maintaining their  motivation throughout the study. If we changed the entire bill at once and faced many changes and  needs, this team would have panic. Since we will meet with lots of feedback in terms of quantity, our  additional needs such as prioritization would also arise.

Approach

I think that I will often prefer to use the same method in my similar works. One of the biggest  advantages of this method is that it provides continuity in team motivation, optimization in cost and  resource usage and shaping the big picture step by step.


Example Reflection – Learning Launch Challenge We started a team work to change the invoices we send to our customers every month . In this study , our aim is to enable our customers to access their monthly invoices at any time through our digital application and to understand the invoice details clearly . Selection Converting all content and format at once would be a long and troublesome process , as there was extensive content on the invoice . For this reason , we decided to put the changes in pieces and agile , without waiting for the entire solution . This adds dynamism to the work and allows you to make the necessary changes in advance without incurring additional costs to reach the final solution . This is also a method that helps the team maintain their excitement throughout the long project . Application To use this method , we have identified our pain points and areas of development by grouping the information on the invoice and focusing on these subgroups . We got their feedback by quickly meeting the ready - made contents with our customers without waiting for converting and changing all the contents of the invoice . Insight The feedback we received helped us to understand how much the changes we made satisfy our customers and to provide us with ideas for other changes we will make . The team also experienced the excitement of constantly and frequently implementing something new , while maintaining their motivation throughout the study . If we changed the entire bill at once and faced many changes and needs , this team would have panic . Since we will meet with lots of feedback in terms of quantity , our additional needs such as prioritization would also arise . Approach I think that I will often prefer to use the same method in my similar works . One of the biggest advantages of this method is that it provides continuity in team motivation , optimization in cost and resource usage and shaping the big picture step by step .