Mind Mapping (Module 3)

Challenge & Selection

The first tool I used was the tool of mind mapping and visual thinking. To understand a problem  concerning many stakeholders within a given sector. This was done to explore, identify and redefine the  problem areas and its solutions. Mind mapping is a tool I use often with students, who are at  undergraduate and post graduate studies who apply design and technology to solve their problems in  day to day assignments. Mind mapping has been used here to map out all the elements related to the  customer. This was done so that I can find relationships between the different elements on the mind  maps including problems and possible solutions.

Application

I started the process by putting the main topic of discussion in the center of the paper. As the  discussions with many stakeholders started to initiate, we started to add elements to the mind map.  This helped us to keep tract on the ideas which has been discussed. If the ideas repeated, we gave them  priority. The application was to find an ideal customer in each set of situations. We started discussion of  customer behaviors and their daily activities which we placed a photograph of a board as a part of mind  map. Then we started adding connections which were not very apparent at the start but started to revel  itself once the mind map has been create.

Insight & Approach

I learned a lot from conducting this activity with several stakeholders including our team. The  photographs were used to enhance the visual thinking and visualization so that we know and  understand the customer behavior. The written and drawn maps were unbelievably valuable as it was  quick and in the form of discussions they came out in a brilliant way. The very first step (what is) was to  identify facts, elements, and problems. Once we had established the problems then we started using the  design research (What if) to Analyse the customers problems to propose solutions. Then we planned a  small prototype test implement in one the retails in the commercial capital.

Conclusion

Design thinking can be applied to any level of problems be it a system, service, or a product. It can bring  out the deeper issues which a mere data cannot solve. Many managers are not willing to invest on  design thinking as at the start design thinking tends to be ambiguous. But none the less the results  which come are incredibly accurate. The solutions are very human centered which is the right way to  solve problems. What Is, What if, What wows and what works approach has revealed a lot to me. Will  look forward to use this amazing process and its tools in near future.


Mind Mapping ( Module 3 ) Challenge & Selection The first tool I used was the tool of mind mapping and visual thinking . To understand a problem concerning many stakeholders within a given sector . This was done to explore , identify and redefine the problem areas and its solutions . Mind mapping is a tool I use often with students , who are at undergraduate and post graduate studies who apply design and technology to solve their problems in day to day assignments . Mind mapping has been used here to map out all the elements related to the customer . This was done so that I can find relationships between the different elements on the mind maps including problems and possible solutions . Application I started the process by putting the main topic of discussion in the center of the paper . As the discussions with many stakeholders started to initiate , we started to add elements to the mind map . This helped us to keep tract on the ideas which has been discussed . If the ideas repeated , we gave them priority . The application was to find an ideal customer in each set of situations . We started discussion of customer behaviors and their daily activities which we placed a photograph of a board as a part of mind map . Then we started adding connections which were not very apparent at the start but started to revel itself once the mind map has been create . Insight & Approach I learned a lot from conducting this activity with several stakeholders including our team . The photographs were used to enhance the visual thinking and visualization so that we know and understand the customer behavior . The written and drawn maps were unbelievably valuable as it was quick and in the form of discussions they came out in a brilliant way . The very first step ( what is ) was to identify facts , elements , and problems . Once we had established the problems then we started using the design research ( What if ) to Analyse the customers problems to propose solutions . Then we planned a small prototype test implement in one the retails in the commercial capital . Conclusion Design thinking can be applied to any level of problems be it a system , service , or a product . It can bring out the deeper issues which a mere data can not solve . Many managers are not willing to invest on design thinking as at the start design thinking tends to be ambiguous . But none the less the results which come are incredibly accurate . The solutions are very human centered which is the right way to solve problems . What Is , What if , What wows and what works approach has revealed a lot to me . Will look forward to use this amazing process and its tools in near future .