Reflection – Visualization

Challenge & Selection

As I am a local market dealer in my locality, I used visual thinking to understand  my customers of diverse mentalities. I changed my approach, rather than using  massive marketing strategies, I applied design thinking to achieve my goal. I found  my scope and boundaries of my market and I also came to know about my  opportunities for improvements.

Application

At first, I started analyzing my own merits and demerits. I also have considered  my weak points in my business. Then I came to know that my business was ok and  not up to the mark. I decided to bring a change, then visual thinking hit my mind. I  started thinking as my customers. When I took their place and think, I felt like  home deliveries would be more helpful. The idea of home delivery was good but  can I manage it? Then again visual thinking helped me to manage. I started  sharing my ideas with my staff, they loved the idea and they were as exciting as  me. We started implementing the idea of home deliveries. Everything was going  well the customers were pretty satisfied. But after some days another problem  came into light that the home deliveries how become a normal thing. Everyone  was doing that and now again I have to start my visual thinking to have a better  approach towards my customers and my goal to be a better dealer. Visual  thinking again helping me, this time I thought of giving discounts on every home  delivery. My customers are loving that. Even though I face some ups and downs,  changing viewpoint and visualization always helps me gets out of every  problematic situation.

Insight and approach

I have learned to deal with every approach to achieve my goal and to grasp every  opportunity to bring improvements, to use design thinking to innovate the things.  And I also learnt how to not to be outdated from the market needs and customer  needs. Rather than spending tons of money on marketing, I spent my time on  bringing innovation around me. The idea of visualization always helped me to get  a better viewpoint of every approach which always gives me the preview of pros  and cons of every innovative step I take. Since I discovered that the most valuable  aspect is the shared insights and learning, next time I would use the visualization  activity as a starting point for a series of design thinking activities.


Reflection – Visualization Challenge & Selection As I am a local market dealer in my locality , I used visual thinking to understand my customers of diverse mentalities . I changed my approach , rather than using massive marketing strategies , I applied design thinking to achieve my goal . I found my scope and boundaries of my market and I also came to know about my opportunities for improvements . Application At first , I started analyzing my own merits and demerits . I also have considered my weak points in my business . Then I came to know that my business was ok and not up to the mark . I decided to bring a change , then visual thinking hit my mind . I started thinking as my customers . When I took their place and think , I felt like home deliveries would be more helpful . The idea of home delivery was good but can I manage it ? Then again visual thinking helped me to manage . I started sharing my ideas with my staff , they loved the idea and they were as exciting as me . We started implementing the idea of home deliveries . Everything was going well the customers were pretty satisfied . But after some days another problem came into light that the home deliveries how become a normal thing . Everyone was doing that and now again I have to start my visual thinking to have a better approach towards my customers and my goal to be a better dealer . Visual thinking again helping me , this time I thought of giving discounts on every home delivery . My customers are loving that . Even though I face some ups and downs , changing viewpoint and visualization always helps me gets out of every problematic situation . Insight and approach I have learned to deal with every approach to achieve my goal and to grasp every opportunity to bring improvements , to use design thinking to innovate the things . And I also learnt how to not to be outdated from the market needs and customer needs . Rather than spending tons of money on marketing , I spent my time on bringing innovation around me . The idea of visualization always helped me to get a better viewpoint of every approach which always gives me the preview of pros and cons of every innovative step I take . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities .