Storytelling comment

Challenge and selection

The first tool I implemented was Storytelling Thinking since it is easy to implement with respect to  people since in this way we achieve that the information is more implicit and creates images in  people being present about the new future, thus facilitating the approach to the innovation. In this  case, I implemented it with a salesperson and the various environments in which it developed that  through past events it is possible to change the future, subjecting new ideas to vision, changing the  perspective of not only taking into account corporate attitudes and of sales if not in the resources  to have a better use, learning to accept the citations that come to pass where it is undeniable that  there are failures, but still accepting them and thus taking advantage of the knowledge that they  contribute at the time of living them giving improvements in the type of concept that they have us  and redefining in a better way the need that the client has regarding what they really want, making  them have a prepared mind about the approach of life.

Application

The process began when we detailed our sales and sales of what we had in front of, we made a list  where we took into account what was the need that the client gave us to understand and we  assimilated it to the one that we as a company had in mind, then We got together to see if we really  had that in common, in which we paid close attention to what our salespeople told us about what  they saw in the way the company worked, and then worked on what they felt we were at a  disadvantage to reinforce it. and make our sellers have better confidence when facing a problem or  distant circumstance to which we are predisposed, we concentrate our forces to accept the  uncertainty of any new experience, where the client is subject to the buyer, we realized that the  client wandered as to what to want so we made more visible the different options that will attract  the client, we change The facilities, in such a way that they would be more comfortable for the  client, since most of them are very homey after noon, so we want them to feel comfortable as if it  were their home.

Faced with these changes, we realized that different questions arose within the environment that  had just changed, How to reflect that our priority is the customer? How many types of customers  did we cover within these new strategies? clients of us? The reflection of better clients directed  towards a good purchase and better trained salesmen made that several innovations were reflected  in comparison with the competition, reaffirming that we cared a lot about the client to reach a  solution with them once they showed us what they needed. Finally, we implement an extensive  monthly training of the staff so that they respond better to the clients, we detail the products better  before starting with the sale deployment and we manage to anticipate what the expectations that  the client has once they are with us to do them. See that we are interested in our clients, we do  surveys and dynamics where our staff participate in order to collect information, achieving a better  understanding of both parties and achieving empathy on the part of the client.

Insight & Approach

This tool helped to better implement that we can spend more time in the mind of the consumer in  such a way that, in brief situations where the consumer and the seller interact, they make it a chain  of feedback, either by the consumer to know that you are looking again in the market, your  preferences and on the part of the seller to reflect what the company offers and wants to achieve  at the time of making us part of one of its options at the same time we implement short stories and  with strong useful information to employees in such a way that the love for the new undertaking of  new actions is reinforced in order to go together to have a better understanding with the end  consumer. The design facilitates the opportunities to be closer to the client, therefore it is necessary  to resume having empathy for the client, worrying about their needs to have a better path towards  the final goal which is to obtain better sales during the process, although also We took into account  various studies and on slopes of the competition we saw that making it more personal and showing  customers the interest of its value not only monetary but also as a particular customer makes it have  a greater value than compared to the competition.

Implementing design and innovation factors helped me to centralize more ideas of how to have a  better balance on the interest of clients but also on how to learn to know what the client wants to  bring the reflection of the company to a more ideal aimed at empathy to know how to gain trust  and hence have a competitive advantage over the various competitors that cover the market sector  taking and making as their own the mentality of taking risks for innovation and improving the  knowledge already acquired.


Storytelling comment Challenge and selection The first tool I implemented was Storytelling Thinking since it is easy to implement with respect to people since in this way we achieve that the information is more implicit and creates images in people being present about the new future , thus facilitating the approach to the innovation . In this case , I implemented it with a salesperson and the various environments in which it developed that through past events it is possible to change the future , subjecting new ideas to vision , changing the perspective of not only taking into account corporate attitudes and of sales if not in the resources to have a better use , learning to accept the citations that come to pass where it is undeniable that there are failures , but still accepting them and thus taking advantage of the knowledge that they contribute at the time of living them giving improvements in the type of concept that they have us and redefining in a better way the need that the client has regarding what they really want , making them have a prepared mind about the approach of life . Application The process began when we detailed our sales and sales of what we had in front of , we made a list where we took into account what was the need that the client gave us to understand and we assimilated it to the one that we as a company had in mind , then We got together to see if we really had that in common , in which we paid close attention to what our salespeople told us about what they saw in the way the company worked , and then worked on what they felt we were at a disadvantage to reinforce it . and make our sellers have better confidence when facing a problem or distant circumstance to which we are predisposed , we concentrate our forces to accept the uncertainty of any new experience , where the client is subject to the buyer , we realized that the client wandered as to what to want so we made more visible the different options that will attract the client , we change The facilities , in such a way that they would be more comfortable for the client , since most of them are very homey after noon , so we want them to feel comfortable as if it were their home . Faced with these changes , we realized that different questions arose within the environment that had just changed , How to reflect that our priority is the customer ? How many types of customers did we cover within these new strategies ? clients of us ? The reflection of better clients directed towards a good purchase and better trained salesmen made that several innovations were reflected in comparison with the competition , reaffirming that we cared a lot about the client to reach a solution with them once they showed us what they needed . Finally , we implement an extensive monthly training of the staff so that they respond better to the clients , we detail the products better before starting with the sale deployment and we manage to anticipate what the expectations that the client has once they are with us to do them . See that we are interested in our clients , we do surveys and dynamics where our staff participate in order to collect information , achieving a better understanding of both parties and achieving empathy on the part of the client . Insight & Approach This tool helped to better implement that we can spend more time in the mind of the consumer in such a way that , in brief situations where the consumer and the seller interact , they make it a chain of feedback , either by the consumer to know that you are looking again in the market , your preferences and on the part of the seller to reflect what the company offers and wants to achieve at the time of making us part of one of its options at the same time we implement short stories and with strong useful information to employees in such a way that the love for the new undertaking of new actions is reinforced in order to go together to have a better understanding with the end consumer . The design facilitates the opportunities to be closer to the client , therefore it is necessary to resume having empathy for the client , worrying about their needs to have a better path towards the final goal which is to obtain better sales during the process , although also We took into account various studies and on slopes of the competition we saw that making it more personal and showing customers the interest of its value not only monetary but also as a particular customer makes it have a greater value than compared to the competition . Implementing design and innovation factors helped me to centralize more ideas of how to have a better balance on the interest of clients but also on how to learn to know what the client wants to bring the reflection of the company to a more ideal aimed at empathy to know how to gain trust and hence have a competitive advantage over the various competitors that cover the market sector taking and making as their own the mentality of taking risks for innovation and improving the knowledge already acquired .