My Reflection  - Visualization      Challenge and selection      I use the Visualization tool all the time.   I am a User Experience Designer, now designing an Entitlement Management System for  our client. I want to share my experience with one of the modules which I am working  on.   When our client acquires other companies, the entitlements of the acquired company  need to be onboarded to our client’s entitlement management application.   I was asked to redesign the whole process of on-boarding the entitlements from the  acquired company to our application in a futuristic way, by understanding the problems  in the existing process and system. To do this, I communicated with all the stakeholders  like the actual application user groups, business stakeholders, project management  teams, technical and development teams.     The Visualization tool is something I used in most part of my design process with myself  and most of my stakeholders for better communication.   Visualization is a great tool in imagining people or users, situations, actions, and  navigations. Through visualization, we can showcase our thinking about the possibilities  that we have not yet seen. It allows us to think in a nonverbal way. It allows us to access  parts of our brain, parts of our creativity, that we might not normally be used in the  course of conversation.     Application    I created different types of visualizations in each step to make them understand what I  am thinking, to get the stakeholder’s feedback, agreement, and consensus. While  understanding the problems in the existing process or system, I did whiteboarding with  the stakeholders and later converted those whiteboard process diagrams into finished  task flow diagrams and presented back to them for validations.   With all the problem statements, I did sketches and low fidelity prototypes to design a  futuristic solution. I used these low fidelity prototypes to validate my ideas and thoughts  with my immediate stakeholders. They were able to understand my thought process  easily as I was communicating with these visualizations. I took their feedback and  iterated the prototypes and went back to them for deeper discussions. It continued till I  understood what exactly all of us are looking for. With that understanding, I came up  with the final prototype to review with the main stakeholders.

Insight & Approach     The insights I got from these activities is that the visualization I used reinforced my  stakeholders in the understanding of the problem statements we were trying to solve. It  also helped them to share their thoughts, learnings that they got while defining the  problem and solutions. It also helped the different stakeholders to focus on a single  subject that helped them to communicate their perspective, and develop insights to  potential root causes of their problems.   Visualization always helped the users to understand the context in detail and helped to  get new insights and new ideas collaboratively.   Going forward I will always start my design discussions and activities with visualization.  And later use the iterated versions of the visualization with the user feedback at each  stage of design thinking till we have the final design in place.


My Reflection - Visualization Challenge and selection I use the Visualization tool all the time . I am a User Experience Designer , now designing an Entitlement Management System for our client . I want to share my experience with one of the modules which I am working on . When our client acquires other companies , the entitlements of the acquired company need to be onboarded to our client ’s entitlement management application . I was asked to redesign the whole process of on - boarding the entitlements from the acquired company to our application in a futuristic way , by understanding the problems in the existing process and system . To do this , I communicated with all the stakeholders like the actual application user groups , business stakeholders , project management teams , technical and development teams . The Visualization tool is something I used in most part of my design process with myself and most of my stakeholders for better communication . Visualization is a great tool in imagining people or users , situations , actions , and navigations . Through visualization , we can showcase our thinking about the possibilities that we have not yet seen . It allows us to think in a nonverbal way . It allows us to access parts of our brain , parts of our creativity , that we might not normally be used in the course of conversation . Application I created different types of visualizations in each step to make them understand what I am thinking , to get the stakeholder ’s feedback , agreement , and consensus . While understanding the problems in the existing process or system , I did whiteboarding with the stakeholders and later converted those whiteboard process diagrams into finished task flow diagrams and presented back to them for validations . With all the problem statements , I did sketches and low fidelity prototypes to design a futuristic solution . I used these low fidelity prototypes to validate my ideas and thoughts with my immediate stakeholders . They were able to understand my thought process easily as I was communicating with these visualizations . I took their feedback and iterated the prototypes and went back to them for deeper discussions . It continued till I understood what exactly all of us are looking for . With that understanding , I came up with the final prototype to review with the main stakeholders . Insight & Approach The insights I got from these activities is that the visualization I used reinforced my stakeholders in the understanding of the problem statements we were trying to solve . It also helped them to share their thoughts , learnings that they got while defining the problem and solutions . It also helped the different stakeholders to focus on a single subject that helped them to communicate their perspective , and develop insights to potential root causes of their problems . Visualization always helped the users to understand the context in detail and helped to get new insights and new ideas collaboratively . Going forward I will always start my design discussions and activities with visualization . And later use the iterated versions of the visualization with the user feedback at each stage of design thinking till we have the final design in place .