Gamifying Learning

Challenge

I am part  of my organization’s capability development team my/our challenge is to improve

Offtake of  learning in general and compliance related training in particular  within the organisation in  order to decrease the compliance related complains and issues. The project scope includes employees of  all the businesses i.E Technology , Operations and Support businesses. The project is limited to internal  resources (i.e., budget and employee time). The project should not exceed 90 business days and the  solution should include a gamified solution to deliver ethics and compliance training . We will focus on  trying to uncover what our team members, as well as key stakeholders within the larger teams , consider  to be challenge regarding the implementation of Respect for Individuals..

Selection

Our team has already gone through several design thinking activities/tools, so we are ready to try the

learning launch tool. Broadly speaking, the learning launch is an experiment meant to quickly test an

idea and prototype.

Application

For our first learning launch, we focused on the structure of the gamified training. In

particular, we wanted to see if we could structure our tasks, projects, and processes to adapt the

methods of Scrum project management for our work (e.g., time boxed, daily, specific meetings, reviews,

etc.) in an effort to become more agile. This tested our assumption that the structure and execution

were the main causes of our workflow challenge. Our team went through a two-day training with a

Scrum project management coach. Next, we went through 2 workshops to structure our tasks and

processes in a more agile way. These two sessions occurred within in a three-week timeframe. We

expected to produce a document with a clear description of our new, more agile processes/workflow.

For our second learning launch, we focused on gaining clarity about our tasks and priorities. This tested

our assumption that our prioritization of tasks was the main cause of our workflow challenge. Our team

completed an focus group discussion with key stake holders . The discussion included questions

about our new, proposed learning, understanding the process and the prioritization of tasks, and feelings  about the change in approach, and were conducted within a one-week timeframe.

Insight

By applying the learning launch tool, our team identified our assumptions and designed pilot launches to  test these assumptions. Additionally, we thought through anticipated results, expecting to find that a  more agile approach would improve our workflow, and that both our team and the key stakeholders  would be fairly open to the new prioritization of tasks and process. Our actual results were slightly  different from what we anticipated: while our team was open to the prioritization of tasks and process,  the key stakeholders in the Employee relations team  and IT department expressed some concerns.

Moving forward, our team will review this insight and incorporate it into future launch designs. The  ongoing incorporation of feedback  is particularly important at this stage, as launches come before a full  rollout in the design thinking timeline.

Approach

Given that our team has already gone through several design thinking activities/tools and are at this

stage in the timeline, the gamification training  launch is the appropriate tool. As previously mentioned,  our team needs to review the insight gained from our first two launches and incorporate this insight into  future launch . Future launch designs should reflect insight gained, progress made, and come closer to a

compelling solution ready for full rollout


Gamifying Learning Challenge I am part of my organization ’s capability development team my / our challenge is to improve Offtake of learning in general and compliance related training in particular within the organisation in order to decrease the compliance related complains and issues . The project scope includes employees of all the businesses i. E Technology , Operations and Support businesses . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 90 business days and the solution should include a gamified solution to deliver ethics and compliance training . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger teams , consider to be challenge regarding the implementation of Respect for Individuals .. Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype . Application For our first learning launch , we focused on the structure of the gamified training . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . Our team went through a two - day training with a Scrum project management coach . Next , we went through 2 workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an focus group discussion with key stake holders . The discussion included questions about our new , proposed learning , understanding the process and the prioritization of tasks , and feelings about the change in approach , and were conducted within a one - week timeframe . Insight By applying the learning launch tool , our team identified our assumptions and designed pilot launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the Employee relations team and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing incorporation of feedback is particularly important at this stage , as launches come before a full rollout in the design thinking timeline . Approach Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the gamification training launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout