1. Challenge:  Visualization

(Cloud Deployments across Service providers and different Regions)

We are IT App company that offer services across different cloud vendors across different regions  globally. These cloud vendors expand every quarter and it becomes extremely difficulty to expand  our services on top of these vendors which are based in different regions across the cloud.

We build an app and deploy IT on say Microsoft cloud in UK region. It becomes obvious that  customers using our app across regions may not be happy to use the cloud-based server in UK  region accessing our APP from an Australia region.

We had difficulty in deploying our app’s to other regions seamlessly and keeping our customers  happy.

We then thought of visualizing the regions we support and a solution to overcome this.

2. Tool Selected to visualize: XMIND

We used to XMIND tool to visualize the vendors and regions supported.

This tool basically helps you create a Mind Map of all the regions and vendors supported for cloud.  Moreover, this tool is a free software available and can be easily used to share the charts across  team members and simultaneously edit the same from team members.

We used this tool effectively to get share with customers as well.

3. Application:

We create a chart like below as part of our application, we then create a sub chart based on Vendor  and Region as seen below. We now have an idea as to what is t be presented to our customer and  to cloud vendor to make them understand the same and arrive a common solution. After a short  presentation with vendors we were able to arrive at solution. We tweaked our app to tailor with help  of our service vendors.

4. Insight:

We got this insight after going thru various issues the organization had seen in the past. We did not  have a clear approach at the beginning handling the scale and request from several customers  across the globe. We went thru a few journals from ieee to understand “handling the scale”. This  also meant that our app design should able be re-designed to scale for the future.

We then got to the root of the app and tuned in a way to scale to work on different service providers  and regions.

5. Approach

We had to take another approach of conduction survey with various customers which could have  become cumbersome.

We did figure out different tools and 3rd party to help us at an extra cost. We did not have an in-house  solution until we got to a visual diagram way as explained above. We had an alternate way of spinning  up servers in different region to try out with even tweaking our app as we could not have got to root  without analyzing the scale. Design thinking made us think beyond and gives ourselves a visual space to  go further to drill down.


1 . Challenge : Visualization ( Cloud Deployments across Service providers and different Regions ) We are IT App company that offer services across different cloud vendors across different regions globally . These cloud vendors expand every quarter and it becomes extremely difficulty to expand our services on top of these vendors which are based in different regions across the cloud . We build an app and deploy IT on say Microsoft cloud in UK region . It becomes obvious that customers using our app across regions may not be happy to use the cloud - based server in UK region accessing our APP from an Australia region . We had difficulty in deploying our app ’s to other regions seamlessly and keeping our customers happy . We then thought of visualizing the regions we support and a solution to overcome this . 2 . Tool Selected to visualize : XMIND We used to XMIND tool to visualize the vendors and regions supported . This tool basically helps you create a Mind Map of all the regions and vendors supported for cloud . Moreover , this tool is a free software available and can be easily used to share the charts across team members and simultaneously edit the same from team members . We used this tool effectively to get share with customers as well . 3 . Application : We create a chart like below as part of our application , we then create a sub chart based on Vendor and Region as seen below . We now have an idea as to what is t be presented to our customer and to cloud vendor to make them understand the same and arrive a common solution . After a short presentation with vendors we were able to arrive at solution . We tweaked our app to tailor with help of our service vendors . 4 . Insight : We got this insight after going thru various issues the organization had seen in the past . We did not have a clear approach at the beginning handling the scale and request from several customers across the globe . We went thru a few journals from ieee to understand “ handling the scale ” . This also meant that our app design should able be re - designed to scale for the future . We then got to the root of the app and tuned in a way to scale to work on different service providers and regions . 5 . Approach We had to take another approach of conduction survey with various customers which could have become cumbersome . We did figure out different tools and 3rd party to help us at an extra cost . We did not have an in - house solution until we got to a visual diagram way as explained above . We had an alternate way of spinning up servers in different region to try out with even tweaking our app as we could not have got to root without analyzing the scale . Design thinking made us think beyond and gives ourselves a visual space to go further to drill down .