text: It asks her to put an autogenerated code on the tv into an amazon page on her computer. It then asks her to call a number for Amazon instead of progressing to the login.
  To cut a long story short. They said that because she pays monthly for her Amazon Prime account, rather than pay a year upfront (like I do) they only allow her to watch Prime shows on other devices but not any TV??? They offered her the option to pay a year up front for an extra 51 bucks ($199.00) and she will get a year free and be able to use it on her smart tv.
  The yearly rate for a subscription to Prime is normally $148.00. She pays $17.00 per month which ends up being $204.00 yearly. So Amazon dangled a carrot (a free year) to make her move to a yearly subscription when she already pays 56 bucks over the odds by paying it monthly!!!
  What a crazy, ridiculous scenario Amazon is now is imposing on its usage and pricing.
  She principally pays Amazon this money for it's good deal on it's delivery costs and orders a lot of stuff. Using Prime for it's entertainment was only a secondary consideration as she prefers Hulu.
  But I mean...Really??