text: Feel free to check Nanit’s system status at any time and refer to our troubleshooting tips for common issues and instructions on how to reset your Nanit camera. We also encourage you to search on the Nanit Community for your issue before posting your question.
  You also have the option to open a ticket with the Nanit Support Team by completing the contact us form, emailing to firstname.lastname@example.org or dialing 1-866-696-2648. The support team is available from 11 AM-6 PM EST on weekdays (Monday to Friday - excluding holidays).
  Why do we have no camera feed?
  Our internet runs at around 400mbps and the Nanit Pro camera is around 4 metres from the router. For around 6 weeks, it worked well, and there was only temporary downtime for the camera. Over the last week, the camera has kept cutting out.
  We have followed all the troubleshooting guidance: unplugged the camera, switched off the mains power, restarted the router, etc. On restart, it initially suggests the 'camera network signal' is High. However, after a few minutes, the 'camera network signal' shifts to Low, even though nothing has changed.