text: At Duo Hook, we aim to provide you with a seamless shopping experience, including reliable and efficient shipping services to meet your needs.
  Domestic Shipping (Ireland and Northern Ireland)
  All orders within Ireland and Northern Ireland are shipped using trusted carriers such as DPD and Fastway, offering a Next Day Service for swift delivery. We understand the importance of prompt service, and our dedicated couriers ensure your order reaches you quickly. Please note that Next Day Delivery is available Monday through Thursday for orders placed before 1 PM.
  Shipping Rate: €4.95
  Free Shipping: Orders over €50 qualify for free shipping within Ireland and Northern Ireland.
  International Shipping (United Kingdom and Europe)
  For our valued customers in the United Kingdom and Europe, we use dependable carriers like DPD or AnPost to deliver your orders safely and efficiently. Please note that delivery to Europe destinations typically takes approximately 2-4 working days.
  Shipping Rate: €7.95
  Tracking Your Order
  We believe in transparency and keeping you informed every step of the way. Once your order is carefully packed and ready for dispatch, you will receive a shipment notification email. This email contains the essential delivery tracking code, allowing you to monitor the current location and status of your order.
  Should you have any questions or require assistance regarding shipping, please do not hesitate to contact us. Our customer support team is here to assist you, ensuring your order arrives in a timely manner and in perfect condition.
  At Duo Hook, we're committed to delivering your angling essentials swiftly and efficiently, so you can focus on what matters most—your fishing adventures.
  Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
  At Duo Hook, we want you to be completely satisfied with your purchase. If you need to return an item, please read our returns policy carefully.
  30-Day Return Policy
  Our return policy lasts for 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange.
  Eligibility for Returns
  To be eligible for a return, your item must be unused and in the same condition that you received it. It should also be in the original packaging.
  Please note that gift cards are non-returnable.
  Proof of Purchase
  To complete your return, we require a receipt or proof of purchase.
  In some cases, only partial refunds may be granted. This applies to items not in their original condition, items damaged, or missing parts for reasons not due to our error. Additionally, returns made more than 30 days after delivery may also result in partial refunds.
  Once we receive and inspect your returned item, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specific timeframe.
  Late or Missing Refunds
  If you haven't received a refund yet, please check your bank account. It may take some time before your refund is officially posted. If the delay persists, contact your credit card company or bank, as there may be processing time involved. If you still haven't received your refund, please reach out to us at firstname.lastname@example.org.
  We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at email@example.com and mail your item to Duo Hook, Unit 2, 1 North Strand, Drogheda, Louth, A92 HR62, Ireland.
  If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn't marked as a gift when purchased, the refund will be issued to the original payment method used for the purchase.
  To return your product, please mail it to Duo Hook, Unit 2, 1 North Strand, Drogheda, Louth, A92 HR62, Ireland. You are responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your refund.
  Depending on your location, the time it takes for the exchanged product to reach you may vary. If you are returning an item valued over €75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee the receipt of your returned item.
  Let customers speak for us
  from 5097 reviews
  Excellent service ..super fast delivery.. delighted with them ...
  Savage Gear SG2 Shore Game Spinning Rod 5_25g.ning Rod
  Very pleased with my purchase. Super light slim blank with a sensitive tip. Plenty of robust rings, and a double locking reel seat. Once paired with my Shimano Exage 4/0 with 0.16mm braid it was well capable of casting 5g over 40m and signalled every bite.