text: 🎄WHAT is Kanthmas?
  🎄 WHAT to expect this year?
  🎄TEXTS + EMAILS?
  🎄 HOW to be ready?
  🎄 FOR KISMET CLUB MEMBERS
  🎄 FREE SHIPPING THROUGH KANTHMAS?
  🎄 SHIPPING PROTECTION?
  🎄 KANTHMAS CALENDAR?
  🎄 WHEN WILL GIFT KANTHA GIFTS BE SENT OUT?
  🎄 HOLIDAY SHIPPING INFO
  Just your reminder that during the holidays/entire month of December, shipping can be a bit slower than the norm! However, we're here to put your mind at ease, that is normally nothing to be alarmed over and your package should make it to you safely!
  This means from leaving our warehouse, to the first scan, to your goodies traveling cross country to you things can feel like they're moving quite slow... but we promise they will be worth the wait!
  A big question we get during busy seasons is "My package is showing shipped but not scanned yet..." so it looks as if it's waiting to be dropped off with the carrier still when normally that's not the case. This is very common. Our shipping team has pick ups scheduled with carriers daily, so if an item is showing not scanned within 1-2 days of the shipping label being created that normally just means the carrier is behind in scanning it, or they just forgot to initiate that first scan in general. That does not mean it's lost, or is anything to be alarmed about. Sometimes a package won't get scanned at all during its journey and just show up. If a package does truly get lost, no worries! As long as you purchased our KB Protect program at checkout we have you covered babe!
  In light of the above, please unite with us in spreading kindness this holiday season by extending extra love + patience to our amazing shipping team, as well as all of the mail carriers!
  🎄 WILL I GET MY ORDER BY CHRISTMAS?
  We are a small but mighty shipping team that works hard to get orders out quickly as possible so yes depending on the date of your order. That being said, once the package is handed off to the mail carriers the speed is out of our hands.
  Ship dates for the holidays are listed in more detail below.
  🎄 FINAL ORDER DATES TO RECEIVE BY CHRISTMAS
  Estimate for USPS, domestic: place orders by Dec 15
  🎄 TECH TROUBLES?
  The holiday fun is here but lovely technology doesn't take off keeping us on our toes during any season.
  So if during Kanthmas you experience any technical difficulties please submit them to our tech survey which forwards your concern directly to the tech team (along with any info that might help them) here.
  You can also, of course, reach out to firstname.lastname@example.org for assistance!
  🎄 WHEN WILL THE TEAM BE OFF FOR CHRISTMAS? WHAT TO EXPECT.
  The team will leave for our annual company wide "Christmas break" 12/22 - 1/3. During this time the shop will of course be shoppable with plenty of fun happening and you will still see us on the socials here and there (managing Bestie group posts etc...) ... but we will be focusing time on unplugging and truly being with our friends and family.
  So please have grace as respond times for customer support will be much slower and shipping will be paused for a period of time etc... don't worry though! We will ensure any questions or concerns you have are answered asap upon our return on 1/3, if not potentially a little sooner.
  During this time the best way to reach out, as always is email@example.com.
  🎄 KANTHMAS + COMMUNITY
  If you're not already, we would LOVE to take this time to invite you to our Bestie group! It's not only a great place for free spirited community full of love throughout Kanthmas, but all year long! You will find friendships, style inspo, exclusive KB goodness and it's another great way to stay up to date through the Kanthmas season!
  Join the Bestie Group here.
  We think that about covers everything friends! We are SO excited to celebrate this holiday season with you! If you think of any other questions please reach out to our customer support team anytime and we'll be happy to help! 💛
  Team KB! ✨