text: My daughter purchased a purse like this for me on Mothers Day of 2015, the threading on the strap is now ripping and the coating on the purse is peeling off. I contacted Texas West and they told me that it probably happened due to improper use of the purse. I have only had this purse for 3 months, and they refuse to warranty it. I would be very cautious about getting any products from a company that will not back its product.