text: I bought this shoe after owning 2 other pairs of Altra shoes which I liked. I had an ankle injury and needed a shoe w/ some support that I could travel in. This shoe feels soft out of the box, but the sole compressed after a month and left my heal hanging off the side with no support. It's poorly made and didn't match the quality I experienced w/ the Torin or Olympus. Trying to contact Alta's customer service was rough. I consult in retail and Altra is riding their popularity high. Altra has overlooked that service is what differentiates you when competition increases. Hoka's customer service pointed me to a show I love. I would have stayed loyal to Altra if they would have at least responded to the issue. This shoe is a brand killer.