text: The shoes fit properly but have basically no functional padding between the spikes and the inner sole.  This resulted in my having to give up my game on the 17th hole due to the pain from the pressure of the spike assemblies.  I wanted to return or exchange these shoes for a better quality item.  They were purchased on June 6th as a Fathers Day gift and were worn for the first time yesterday on July 27th.  And, now I find that the item is no longer eligible for return as of July 11th.  I have searched everywhere for some means of getting help from Amazon by either e-mail or phone and only keep going in circles ending up at &#34;view return policy&#34;.  As a long time Amazon customer, I am very disappointed in the apparent absence of any direct means of communicating with this company.