text: ordered women size 7, but shipped me men's size 7 which is women size 9! terrible return policy! I bought this as a gift and it not only disapointed my mom but also everyone who saw this product ! Caused me extra effort and time to contact amazon and extra money to return it!<br /><br />The item supposed be good for its comfortableness because I have a similar one and want to order one for my mom who has a wide feet. However, when she tried on, she almost fall down because it was way too big and we didn't realize it! It always look very big! It's comfortable, but his design just not as good as the slipper.