text: I ordered this wallet to use as a clutch when heading out to more formal events, or events where a purse was too much.<br />I received this product much earlier than scheduled, and was very happy with it... For two weeks. After two weeks of gentle use (only using it two or three times), the wrist strap came apart and is no longer usable.<br /><br />I was disappointed because the wrist strap was the primary reason I purchased this wallet.<br /><br />However, I will say that the customer service team here is excellent. They responded to my request immediately. While they were unable to send me just a wrist strap, they did refund my money to purchase this product again should I choose, and told me to keep the wallet as a gift regardless.<br /><br />Only three stars because I can't use this wallet as I intended to use it upon purchasing, but the customer service team definitely gets five stars.