text: Disappointed.  I received these on June 15, 2015.  On August 8, 2015, I noticed that there is a tear in the footbed on the left sandal, near the big toe.  I bought these because I was told, by several people, that these sandals are built to last.  That has not been my experience, clearly.  I contacted their customer support, and I have to pay to ship these to them.  My guess is that they will repair/replace the left sandal, free of charge, and ship them back to me.  Still, I'm further disappointed that I have to pay to ship the sandals to them.<br /><br />Also, these are extremely difficult to adjust.  I literally had to use a vise grips to adjust them.  I read one review where the person used soapy water, and was then able to adjust them.  I may have to try that when I get them back from Chaco's repair department.