text: Changing my review, I bought a higher quality bag because I was hoping it would be more durable if it were more expensive, well, the glasp on the strap broke, I just bought the bag in August, just normal wear and tear, I contacted Amazon and they couldn't give me a replacement clasp as the return and refund period ran out, how lucky is that?  The customer service rep offered a $27.00 gift card which was nice, but after paying $140.00 on a bag, I would think it should be made better.