text: The bag looks absolutely beautiful.  The problem is you cannot open it..!! If I could have opened it, I wouldn't have returned because I truly did fall in love with it.  I had read many many reviews saying it was hard to open, but one reviewer said it was easy to open and she described how.  I tried what she said but truly nothing worked.  Maybe some are faulty and some are good.  I am just disappointed mine didn't work.