text: I wish I can give 0 stars. Terrible material, fits like old socks that have lost their shape. Worst customer service ever! Do not purchase these old socks. Save up and buy the real thing, UGGs. If anything the ones they sell at target and Walmart are better quality than these! Did I mention TERRIBLE customer service? I returned these the moment I opened the box. They made me pay for return shipping even though the shoes were not as pictured and described.