text: I bought it as a gift for my husband but he did not like the &#34;spring action&#34; , so I planned to return it, however, the developer of the Shoe Horn Pro contacted directly us for our thoughts and immediately had  our money refunded. What a class act he is even if his shoe horn didn't work!  In defense of the horn, it is possible that it might work better for someone younger and more physically able than my husband.