text: Edit: This bag looked too big for me (I'm a rather petite woman) so Leabags sent me my choice of smaller bag. The new bag I have is wonderful and I love it! They even made sure the new bag would be the smallest size that would fit my laptop--the customer service rep tried out multiple bags in person! Great customer service, great quality, and great style of bags. I like the little details inside--and I like that there are not too many little details so it looks simple and minimalist. If you're a smaller person you may want to look into a smaller bag (I got the Liverpool), but for a regular sized guy I think this would work perfectly.  5 stars for quality of bag and customer service, putting 4 here just because the first one (that is actually being reviewed/starred) was so big/bulky looking.