text: I rarely write a review but this time I have to. I purchased this bag around June 18 so it's probably safe to say I started using it on June 20-ish. One month later the should strap of the bag snapped as I was walking to my office. What's more, it's not the thread holding the leather together that has given up. It's the leather itself that has snapped, looking like what old rotten leather would do. I use this bag for mainly a 13-inch macbook, which is quite light. My last bag, which I purchased with less than $100, has lasted my 6 years and 3 different 15-inch macbook...and that bag is still fine! I merely replaced it out of wanting something new, and ice gone back to it since the new bag broke.<br /><br />Given this is a lxurary brand name, this is simply unacceptable. A $50 bag should be expected to last more than a month! So I contacted the seller and left a message with pictures of the damaged bag. A week passed and I never heard anything.<br /><br />I eventually called Amazon and Amazon processed the refund right away. I should mention that I was offered the option of replacement as well, but I was too wary of the product quality from this seller to take that option. So, hail to the excellent service from Amazon, but extremely unacceptable product quality and service quality by this seller. I don't pat $120 for this, nor even if it's a huge discount from the original product price - if it's a fake, please say it in product description!