text: I did not use the bag a lot when I first got it, as I use a variety of bags.  After about 4 uses I began having trouble with one of the zippers.  There is nothing caught in the zipper.  Now it is not working at all and because of the company's 30 day return policy, I am stuck with a bag I cannot use and out 178 dollars.  Also, although the bag appears dressy in the picture, it is not.  I wanted a black dress bag, but I also needed a smaller day bag so I kept it.  i wish I hadn't.