text: **Updated** Thanks to a quick response by the seller, I was able to contact Merrell customer service and they quickly arranged a return/replacement of this book.  I've upgraded my rating to reflect my initial pleasure with the shoe and the great customer service!  I purchased these boots in May and have worn them less than 4 times.  Today as pulled the laces firmly to tighten them up, the upper eyelet look broke away from the boot.  As my return window has closed, I have no recourse to get the boots returned/repaired.