text: I really liked these shoes, however after 10 wears, the soles were peeling off and the strap buckle ripped off rendering my right shoe useless. When I contacted the company to explain that I felt $90 for this crappy shoe was unacceptable, they asked for my personal info (including address and phone #). Because of this request for my personal information, I was expecting a return/replacement offer. The customer service department then told me theres nothing they can do, but offered me a 20% off coupon for the website. I am annoyed. I expect compensation!