text: Am so very disappointed. Chain shoulder strap was broken, can not be repaired. If you could re link chain, leather is stretched and torn. This was a very special gift for my Granddaughter, taking her first trip to Disney. I don't spend this kind of money for a purse for her but this was the exception.<br />Amazon immediately took action and handled everything immediately, found me another one and handled the return. Item should have been checked before it was shipped by seller. Also shouldn't have been shipped in a plastic mailer. Vinyl bow was folded down.