text: What! first time New West shoe buyer, so I didn't know they ran a 1/2 size big.  I am a usually a 9 and ordered it, so I thought , no problem I'll just return it if it doesn't fit.  I printed the return The return label to my amazement states that I I have to pay the return shipping too, when I paid $10 for shipping already! The shoes are beautiful but not worth $20 for shipping! Actually it's $30 for shipping , adding $ 10 for this next pair! Update: amazon saved the day when I contacted them to complain of the steep $30 ship charge, have you ever heard of a company that calls you back right when you push -call me&#34; now&#34; at all hours of the day! For me usually at 2am, and have a pleasant person at the other end that will bend backward to keep you happy.  They gave me a gift card not only for the return shipping but also for the shipping of the next correct size shoes $20 something. Isn't that something! I hope amazon dings Shoe Metro for the $20. Free return , my eye!