**UPDATE** **Thank you everyone for all the information you provided. We've collected enough information and are actively working on fixing the issue** TLDR: If you're on a campus connection and can't log in...Run these commands and attach the logs to the post! (tracert 141.101.114.212) > "%USERPROFILE%\desktop\Tracert.txt" (tracert 141.101.115.212) > "%USERPROFILE%\desktop\Tracert.txt" Hey Everyone! We're aware that some players are having issues logging in to League of Legends from certain colleges/universities and are actively working with relevant parties to fix this problem. However, we could use some additional information to more quickly identify and solve this problem. But first, if you believe you're being impacted by this issue, we'd like you to check out this [article.](https://support.riotgames.com/hc/en-us/articles/201761944-Login-Issues) Secondly, you may also want to check out [this Boards post,](http://boards.na.leagueoflegends.com/en/c/help-support/nnKzjoMb-new-pvpnet-login-issue-and-ssl-30-102814) just to verify it's not the same issue. If you still have issues logging in through a campus or university connection, we'd really appreciate it if you could attach the following tracert's to this thread, as well as tell us which college/university you're trying to connect from! To obtain a tracert first press the **[Windows Key] (that is the key on the left side of the space bar, between ctrl and alt) + R** Type **cmd **in the search bar and click **"Ok"**. You should now see a black window with white letters. Highlight and copy this command: **(tracert 141.101.114.212) > "%USERPROFILE%\desktop\Tracert.txt"** Paste this into the cmd window (black box with white letters) by right clicking and selecting **"Paste". Do not use the Ctrl+V shortcut as it will not work!** Depending on your connection, the trace may take 5-15 minutes to complete. A text file with the Tracert log will be created on your Desktop when it finishes. Please check that the command ran properly - if **Tracert.txt** contains a single line, it did not run properly. Attach **Tracert.txt** to a support ticket. **Repeat the steps above with the following tracert** **(tracert 141.101.115.212) > "%USERPROFILE%\desktop\Tracert.txt"** Once you've collected the two tracerts, please attach them to this discussion post! Thanks for your help! :)

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