Those hairdressers have chosen that job. Tech support people have chosen a job that is not like a hairdressing job. So I&#x27;m not sure why the rules of one would apply to another.<p>&gt; The tech world, for all our declarations of being so progressive, is extremely prurient and repressed.<p>I disagree. I think that it is a lot more difficult to read any kind of social cue in a text-based technical support chat, and that the instinct to assume the other party wants to keep the conversation professional is sensible and prudent, not &quot;repressed&quot;.