Good story and example of the normalization of deviance.<p>First time I saw it in reference to the Gulfstream crash was:
<a href="http:&#x2F;&#x2F;www.rapp.org&#x2F;archives&#x2F;2015&#x2F;12&#x2F;normalization-of-deviance&#x2F;" rel="nofollow">http:&#x2F;&#x2F;www.rapp.org&#x2F;archives&#x2F;2015&#x2F;12&#x2F;normalization-of-devian...</a>