&gt; Product owners (I haven&#x27;t had many) just want to know &quot;are we there yet?&quot; and will rarely open any tool or learn how they work - they just badger the PM via email or in meetings.<p>A little off-topic, but that&#x27;s definitely not what I expect from a PO.  On the contrary, a PO should be highly involved in the tool used to track the features that <i>they</i> have requested and defined, the bugs that <i>they</i> have identified, etc.<p>Most of my career has been at smaller startups so maybe product owners have a different role in larger organizations.