But that&#x27;s just it, attraction is an inward feeling&#x2F;biochemical reaction&#x2F;etc. I am by no means saying that you cannot feel attracted no one can tell you how to feel. Rather, it is a matter of <i>how</i> you act on that attraction. That is where society says it is or is not okay to harass&#x2F;act aggressive&#x2F;etc.<p>in the context of the original post, a customer was attracted to the image of the fictitious support staffer. How the customer acted shows a perhaps a lack of control. In this case it was &quot;innocent&quot; hitting on (not flirting as one of the other comments suggested). But the fact that the customer felt compelled to is strange in the context of customer support.<p>Like I said, this is an interesting topic.