I was some of the &quot;technical support&quot; for Hanscom AFB when they were deploying dotProject and then the fork web2project for web-based project management. They were replacing hundreds of Microsoft Project licenses and projected to save over $200k&#x2F;year at the time.<p>As noted in the article, the biggest things for them were being able to review security, fix bugs, and affect the roadmap. While I didn&#x27;t add their requirements to the core system, I added a number of hooks and interfaces they specifically requested.<p>For contractual&#x2F;legal reasons, they had issues around making the fixes themselves or even providing them to me but I received a lot of &quot;highly specific explanations&quot; to issues and approaches on resolving them.<p>Getting started with Hanscom&#x27;s team was painful on the contractual side but excellent to work with once things were rolling.