They don&#x27;t have to just stop what they&#x27;re doing, they stop what a couple of people are doing and ship something. 29 days would be fine if they replied straight away. But they didn&#x27;t they took ages, 29 days is a long time for a response. So if you take a long time to reply you have to have something to show why. As it stands, this just looks like they couldn&#x27;t really be bothered and had it as a &quot;do at some point&quot; task.