I used to work at Gusto (ZenPayroll back in my day) and dealing with Zenefits was always a pain for this reason.<p>They were the consummate hackers, using screen scraping and automation to do whatever the hell they wanted. One nightmare example was when a bug in their &quot;automated&quot; system rewrote bank account information for tons of employees to just be the last 4 digits of their account number. Such a mess.<p>Even if this weren&#x27;t a tightly regulated industry, you&#x27;re dealing with how people are paid and covered for health conditions.<p>We didn&#x27;t hire hackers[1] because that attitude just doesn&#x27;t fit for certain classes of problems.<p>Hats off to the investigative journalism by BuzzFeed, uncovering some frightening immaturity pervasive in Valley companies.<p>[1] I authored this post about our hiring at the time: <a href="https:&#x2F;&#x2F;gusto.com&#x2F;blog&#x2F;zenpayroll-is-not-hiring-hackers&#x2F;" rel="nofollow">https:&#x2F;&#x2F;gusto.com&#x2F;blog&#x2F;zenpayroll-is-not-hiring-hackers&#x2F;</a>