&gt; Switching to another tool won&#x27;t solve this problem they&#x27;re having. Typical engineers - they think issue templates will help. No. I&#x27;ll just fill in whatever gets me past the validation cos I&#x27;m frustrated.<p>Users won&#x27;t read:<p><a href="http:&#x2F;&#x2F;www.joelonsoftware.com&#x2F;uibook&#x2F;chapters&#x2F;fog0000000062.html" rel="nofollow">http:&#x2F;&#x2F;www.joelonsoftware.com&#x2F;uibook&#x2F;chapters&#x2F;fog0000000062....</a>