&gt; If you have enough users to have &quot;too many issues to handle,&quot; then you&#x27;re big enough that you need an official governance and contribution structure<p>I&#x27;m sure e.g. Ruby on Rails and Bootstrap would like some pointers on how to setup &quot;an official governance and contribution structure&quot; to handle their the long issue and PR lists.<p>&gt; Why refuse to let other people help?<p>Very few if any wants to use their free time to work through an issue list like that. Someone might do it once and write a blog post about it, but unless someone does it all the time it does not help much.<p>Open source might be perceived as a free commodity, but like a public toilet, no one likes to cleanup and especially for free. Likewise, help in the form of P.R.s doesn&#x27;t much help either unless it is aligned with the overall vision of the project. It more often than not isn&#x27;t.