The best support (the only real support) I’ve ever gotten for Google products were<p>(a) partnersupport-de@youtube.com (support for youtube partners, monetized, back in the days, German),<p>(b) This very website. Start an angry thread, get it to the front page – or post a comment on a frontpage thread about a dev topic – and suddenly some Google dev ends up fixing it, and in the same moment, your comment on here disappears.<p>Support methods I have also tried:<p>(c) Buying Google Apps for Business (the 30 day free month), then calling their support, after the support call was successful, cancelling it again (doesn’t work, Google doesn’t answer Google Apps for Business calls, someone takes your call, you say hi, in the same second they hang up on you)<p>Support methods I have not tried yet, but plan to, in case the previous ones don’t work anymore:<p>(d) Just arriving in person at their nearest Google office, getting entrance somehow, and then directly providing my complaints to the next manager (at risk of getting sued for entering their office illegally)