the problem with JIRA is that allow well intentioned but misguided teams to shoot themselves in the foot big time. A properly configured JIRA will work much better than Github&#x27;s issues at its very best. It&#x27;s kinda my specialty to take disorganized teams and help them perform better, and JIRA is one of the tools I use the most. It&#x27;s very configurable (to dangerous extents) and can do pretty much anything.<p>Triaging is always a necessity, but the amount of work needed can be various orders of magnitude different depending on the quality of info provided. Making it TOO EASY to file bugs usually brings quality of the reports down quite a bit, too hard and it just discourages people. The amount your team can live with varies depending on the personalities involved, but Github is universally bad. As a manager every time I deal with a team that uses that system I KNOW I&#x27;n in for a lot of pain and I will need to bug a lot of people to get the gist of the situation.