<i>a mile long issue list on github,</i><p>If you have enough users to have &quot;too many issues to handle,&quot; then you&#x27;re big enough that you need an official governance and contribution structure.  You&#x27;re also big enough where you&#x27;ll have a pool of high quality contributors to promote to project-level-oversight status.<p>Nobody is saying &quot;do all this work for free forever,&quot; but people <i>are</i> saying: &quot;You have too much work you&#x27;re avoiding.  Why refuse to let other people help?&quot;  Once you reach a million users this isn&#x27;t your private software anymore, it belongs to the community and you need to step up and allow faster development than one person can handle alone.