Github has been aware of the gripes for a long time. The &quot;Dear GitHub&quot; letter came after many months of trying to get GitHub to respond through other channels.<p>The &quot;6 months&quot; timer doesn&#x27;t reset every time you ask.<p>If GitHub wanted to do something, it shouldn&#x27;t have required the &quot;Dear GitHub&quot; letter, and once it got to that they should have responded promptly. That they haven&#x27;t ever responded official (to my knowledge) is a sign that they have no interest in dealing with the issues.