Did they who filed the letter ask? If they asked and didn&#x27;t get a reply to the effect of &quot;we&#x27;re working on it&quot;, then I can see your point. If they didn&#x27;t ask, well then that&#x27;s on them. I not finding any stories about them asking about what&#x27;s going on and not receiving a reply, so I&#x27;ll assume the latter, since I&#x27;m sure the former would have been posted about.