&gt; From my perspective, their application software has always sucked.<p>I think the main problem is not the application software (aside from iTunes and Apple Maps) - the main problem is the OS level software.<p>During the &quot;golden age&quot; of apple, apps would just work. Didn&#x27;t matter if it you were using Apple-provided software or &quot;better&quot; 3rd party stuff - crashing, lagging, stuttering was minimal.<p>Now, many users are seeing much more lag, beach balling, and kernel panicking than before, <i>across all of their applications</i>. [1] Combine this with some poor decision making in the UX&#x2F;UI department of certain Apple apps and you get a lot of people who are unhappy with their entire software stack.<p>But the app is the closest piece of software to them, so instinctively it makes more sense to blame declining app quality, when it&#x27;s actually more a function of OS stability.<p>[1]  <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=11034071" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=11034071</a>