For _you_ the unknown future may be exciting, but as a customer it isn&#x27;t. I&#x27;m trusting you with a critical part of my infrastructure and betting that you&#x27;re the future of logging. If I&#x27;m going to make that bet, I have to believe that you have a clear vision and that I&#x27;m on board with that.<p>Obviously internally (as a fellow founder), things are always crazy and you adapt and grow. But your customers need more than the faith that you&#x27;ll figure it out as you go.