Many (most?) banks, insurance companies have done away with physical paper and are using document management solutions of one kind or another. From a UK perspective a good starting point is BS 10008[1]. However, there is no guaranteed way that every company interprets the multitude of legal and compliance obligations. I work in this space.<p>[1] <a href="http:&#x2F;&#x2F;www.bsigroup.com&#x2F;en-GB&#x2F;bs-10008-electronic-information-management&#x2F;" rel="nofollow">http:&#x2F;&#x2F;www.bsigroup.com&#x2F;en-GB&#x2F;bs-10008-electronic-informatio...</a>