The measure of everything in a startup is growth. The message to QA should be the same as for everyone else: We are growing! Trust that your employee will do a good job figuring out when something bad happens from a technology standpoint.<p>If the employee is unhappy, it is more likely to be for cultural reasons than anything. Management by walking around can develop rapport. Asking &quot;what can I do to help you?&quot; is a good place to start.<p>If you&#x27;re looking for metrics, ask an expert: e.g. ask the employee what the employee tracks.<p>Good luck.