First of all, some of REI&#x27;s prices are good. Some are not so good. In my experience, there isn&#x27;t a consistent premium.<p>&gt;If you&#x27;re willing to pay a little premium over online outlets, and as long as everyone at REI is still getting paid, why shouldn&#x27;t customers be allowed to return things for any reason?<p>Because, someone has to pay for that not reasonable return, whether it&#x27;s coop members and&#x2F;or other customers who end up paying just a bit more.