That&#x27;s just an example. I am building a custom CRM as part of a service right now. Or should I shoehorn Salesforce into this service and tell all my customers that to use that feature of our service, they have to also have a membership with salesforce?<p>My customers pay me for the features I am building all into this service... Not to charge them to hook a membership for another company up to it.<p>Then I have to provide support for Salesforce. Their service goes down, now I have my customers mad at me because part of my service is down.<p>No thanks.