Well, I think the expectations for Apple stuff tends to be different, just because of their identity and their core customers. To draw an analogy, if you drive an Alfa Romeo, your expectations for reliability are a lot different compared to a Toyota Corolla. You certainly wouldn&#x27;t be happy if your Alfa breaks down... but you wouldn&#x27;t be shocked either.<p>Likewise, your expectations for long term support on Apple stuff is probably going to be different than Microsoft and Google stuff. I don&#x27;t think Apple customers are <i>happy</i> with the behavior your describing, they&#x27;re just way more willing to tolerate it because it&#x27;s not unexpected.<p>The thing is, I don&#x27;t think Google could get away with doing the same things. I think Apple&#x27;s strategy works for Apple, but I don&#x27;t think it generalizes.