Probably all the managers are leaving.  They can&#x27;t do non-manager jobs emotionally or logically.  Microsoft moved some managers to individual contributor roles a few years ago and people were openly crying about it.  They wouldn&#x27;t have power over people any more and can&#x27;t deal with it because that&#x27;s all they know&#x2F;want.  This is a great opportunity for Zappos to backfill with makers and doers and realize what they set out to accomplish.