I&#x27;ve been a member since the 80&#x27;s. I don&#x27;t vote b&#x2F;c I know nothing about the candidates other than what is written in the voting material. Either I&#x27;m being presented choices that don&#x27;t really matter for the operation of the co-op, or I know so little I should abstain from choosing.<p>I shop at REI because the service when something goes wrong with gear is tremendous. In the early 90s I was a backpacking guide for the Boy Scouts (Ranger, Philmont Scout Ranch, 1992) and the sole came off my Vasque hiking boots. REI fedex&#x27;d me a new pair. That&#x27;s how you win loyal customers.