Yep, I think most of these post-mortems from any company are pointless from a technical perspective.  It&#x27;s 4 paragraphs that boils down to &quot;someone did something wrong and we&#x27;ll make sure it doesn&#x27;t happen&quot; with zero specifics.<p>There&#x27;s no point in reading these because there&#x27;s no technical information.  Stuff like this is something you sent to your customer because they want root cause.