&gt; blackholing is a blunt but crucial weapon in our arsenal, giving us the ability to ‘cut off a finger to save the hand’ – that is, to sacrifice the customer who is being attacked in order to keep the others online<p>There is something very ironic about this. They have a policy which instead of addressing the problem actively assists anyone wanting to attack their customers. No surprise that these customers have been complaining about this practice for a long time. But until now it was Somebody Else&#x27;s Problem so they didn&#x27;t bother figuring out some proper (or at least less terrible) solution. Now this lack of preparedness bit them in the ass...