Hey romanhn - so sorry for this. Can you share your ticket number? I think there was a definite mistake in the process here as that should have been broached and if it requires some updated training for the billing team, I&#x27;ll put in my recommendation for that.<p>I&#x27;m sorry as well for the parking page situation - my guess is it didn&#x27;t immediately propagate, but I&#x27;d have to investigate further as to why that happened. Usually, it&#x27;s not about redirecting traffic but just not letting you get into your account. This does not sound like it should have happened at all. I sincerely apologize that this is what you encountered.<p>p.s. I love how trying to genuinely be helpful has resulted in an onslaught of downvotes. I&#x27;m going to assume you helped balance that out with an upvote. So thanks :)