<i>p.s. I love how trying to genuinely be helpful has resulted in an onslaught of downvotes.</i><p>I wish people wouldn&#x27;t do that. It does appear that Namecheap has behaved very poorly in this case, intentionally or otherwise. Sadly, downvoting a person who works for an organisation has become a proxy for downvoting the organisation itself on HN recently, which doesn&#x27;t seem constructive, particularly if that person is trying to share relevant information and&#x2F;or improve the situation.