<i>Complicating matters was the dummy information entered into the system when SAP was set up. That dummy data was still there, confusing the system, and it had to be expunged</i><p>Testing in production, good job.<p>Sounds like a typical systems integration fail, IT incompetents trying to hook up SAP, JDA, Manhattan, and NCR with no clue how much time and money it really takes to assemble such a complex systems infrastructure, and getting fleeced by consultants in the process.