Please do.  My interaction with support has been laughably bad.  I have a Dropcam that sends me a monthly warning that my account that&#x27;s paid up for a year is due.  I also have a Nest Protect that can no longer see my network because I have two APs broadcasting the same SSID.  For the first one, customer service told me &quot;ignore the emails&quot;.  For the second one, customer service told me &quot;permanently remove one of your access points&quot;<p>Both responses are enough that I no longer recommend the Nest ecosystem for anyone.  They clearly don&#x27;t care about support, which is troubling for a company that&#x27;s in the services business.