It seems most people criticize software not because of hate but because of <i>confusion.</i>  Digital products like software don&#x27;t have a physical &quot;shape&quot; that makes it obvious what they improve on.  (E.g. the initial confusion about the intended usages of Adobe Lightroom vs Adobe Photoshop.)<p>Imagine if blind person was told about a bicycle and how it can transport a person from point A to point B.  Then someone else presents him with a description of a car and how it has 4 wheels.  The blind person might say, &quot;but what the hell would I want 4 wheels instead of 2?!? That&#x27;s twice the maintenance and replacement parts!&quot;  But then you explain that the 4-wheel can self-balance without a kickstand and can transport 5 people instead of just 2.  Those kinds of conversations never happen because people can  <i>see</i> the obvious differences between a bicycle and a car.<p>Unfortunately, the &quot;shape&quot; of software is amorphous. We can all be &quot;blind&quot; to the value proposition of unknown software.  Software is described with &quot;words&quot;.  (Sometimes with screenshots too but then again, the screenshots themselves often have more &quot;words&quot; surrounded by GUI boxes or colors.)  This is why so many &quot;Show HN&quot; threads have the question, &quot;<i>what exactly does this do?</i>&quot; or &quot;<i>how is this any different from X?</i>&quot;<p>As for your theme... I don&#x27;t know about Techcrunch comments but on HN, there&#x27;s a propensity to be skeptical &amp; criticise rather than fawn &amp; praise.  (<a href="https:&#x2F;&#x2F;venngage.com&#x2F;blog&#x2F;why-you-need-to-stop-obsessing-over-comments-on-hacker-news&#x2F;" rel="nofollow">https:&#x2F;&#x2F;venngage.com&#x2F;blog&#x2F;why-you-need-to-stop-obsessing-ove...</a>)<p>To me, &quot;<i>hater</i>&quot; is somewhat clickbaity but I think it originates from the &quot;<i>haters gonna hate</i>&quot; meme so if you want to riff on that, I get it.