True, which is why you need to augment it with other services...for example Custora: <a href="https:&#x2F;&#x2F;www.custora.com&#x2F;tour&#x2F;retention_lifecycle_marketing&#x2F;" rel="nofollow">https:&#x2F;&#x2F;www.custora.com&#x2F;tour&#x2F;retention_lifecycle_marketing&#x2F;</a>