This doesn&#x27;t work in environments where:<p>(1) There&#x27;s simply too much information, or too much specialised knowledge required for more junior employees to properly utilise and assimilate it, possibly due to widespread hiring of underqualified or inexperiened people;<p>(2) There are too many one-offs, unique or short-term items that are not really economical to formalise -- this is usually a problem of business model, or short-term survival strategies (e.g. consulting);<p>(3) The details are changing too fast for the Wiki to stand a reasonable chance of remaining current and useful, as is often the case in fast-growing, rapidly pivoting and evolving startup companies.<p>In those cases, there&#x27;s really no getting around the role of &quot;go-to people&quot;.