There&#x27;s an engaging account of this incident in an American Airlines training seminar that&#x27;s now on Youtube - it&#x27;s even more dramatic than your summary suggests:<p><a href="https:&#x2F;&#x2F;www.youtube.com&#x2F;watch?v=WfNBmZy1Yuc&amp;feature=youtu.be&amp;list=PLLw2WvQDgEmIOEHoVVKK8SGkXNkMkljYn&amp;t=2006" rel="nofollow">https:&#x2F;&#x2F;www.youtube.com&#x2F;watch?v=WfNBmZy1Yuc&amp;feature=youtu.be...</a><p>(Incidentally, this is the video series that includes the famous &quot;Children of Magenta&quot; lecture, which is a must-watch for anyone who designs or thinks about how to use a system with multiple levels of abstraction: <a href="https:&#x2F;&#x2F;youtu.be&#x2F;pN41LvuSz10" rel="nofollow">https:&#x2F;&#x2F;youtu.be&#x2F;pN41LvuSz10</a>)