This is frustrating, but not necessarily a conflict of interest.<p>Any type of events business carries a significant risk to a payment processor.  Funds are paid up front before services are delivered.  If the event doesn&#x27;t happen there will be a demand for refunds.<p>This isn&#x27;t necessarily due to malfeasance on the part of the promoter.  Imagine there was a conference booked in the World Trade Center for September 12th.<p>Boil it all down and what PayPal is doing is charging a higher percentage fee (aka the base fees plus the interest on the loan) for a business they deem to be more risky.  Entirely fair.<p>Now for the way they presented those fees - absolutely unacceptable customer service.