See, the nice thing about Uber&#x2F;Lyft here is that you just have to rate these drivers poorly, and you won&#x27;t be matched up with them again, and after too many bad ratings, they&#x27;ll be kicked out and won&#x27;t be driving for anyone.  This wasn&#x27;t the case with the cab companies; there was no incentive to get rid of bad drivers.<p>The best thing you can do is give truthful ratings, and for really bad ones (or ones where you weren&#x27;t able to rate them) complain to Uber&#x2F;Lyft.  They seem to care a lot more about their reputation than the cab companies ever did.  After all, they don&#x27;t have a monopoly.