I think there&#x27;s an element of principle to it. I certainly feel that way, and it appears the majority does as well.<p>App GPS, app payment, star ratings... these are not new things. And yet the taxi industry couldn&#x27;t be bothered to better itself until a higher quality service came through and gutted their profits.<p>Consumers suffered some universally abhorrent treatment for years because taxis flat out don&#x27;t give a fuck. And now, what.. all is expected to be forgiven because they&#x27;re suddenly in the app store?<p>They made this bed. They can lie in it.