I really think that the message can be adjusted to the medium it is conveyed over. Chat is meant for quick one line exchanges and I do believe that the long message was not appropriate for a chat exchange.<p>The same way an email is way less formal than a written letter or those rare SMSes from relatives that come full with salutation and signature.<p>Heck, even in a forum like this one: we don&#x27;t add the salutation nor signature, but in an email we would.<p>Context matters a lot and the ability to adjust the message to match the context is also part of communication skill.<p>The reason why I believe that chat is different from mail or a forum post is that chat messages cause your phone to make sounds and&#x2F;or vibrate. They are shown on your home screen where they also will share the screen estate with other people&#x27;s messages. Shorter messages are more useful.