&gt;It is impossible to know if the seller is telling the truth in this situation or not. Everybody makes mistakes<p>When the reason given for the &#x27;mistake&#x27; is obviously false, it&#x27;s not impossible.<p>&gt;they can&#x27;t investigate every time somebody claims to have made a mistake in listing their tickets<p>They certainly can investigate every case of purchases in the $900+ range.  You know, as part of their multiple hundreds of dollars in fees.