You’re totally justified in your frustration, most people think about onboarding in terms of signing forms and getting added to a payroll database when really, it should take you from day 0 to 90 to the end of your tenure. In short, its about getting you up to speed.<p>Even when companies have an onboarding program, they often fail to relay the ​​<i>tacit</i>​​ information a new hire needs -- like the tech or third party software you describe. That&#x27;s partially because tacit knowledge is hard to record and transfer, but its also a because no one thought to create a knowledge base or make it easy to transfer that knowledge.<p>If you&#x27;re looking to improve the training, I would strongly suggest recording the way you use tools on a day to day basis. That way its not overwhelming if you have to explain or write everything down for a new hire. Using giphy&#x2F;screenshots&#x2F;videos is a more engaging strategy for demonstrating how to use an application. If you record processes every once in a while, pretty soon you&#x27;ll have a compendium of your workflow or a living operations manual. While you could use a cloud storage platform for this, something like <a href="https:&#x2F;&#x2F;tasytt.com&#x2F;" rel="nofollow">https:&#x2F;&#x2F;tasytt.com&#x2F;</a>, let&#x27;s everyone collaborate and has features like account provisioning, analytics (for compliance), and more fluid access than Google Drive.