&gt; Buried deep in Nest’s 8,000-word service agreement is a section called “Disputes and Arbitration,” which prohibits customers from suing the company or joining a class-action suit.<p>Though I have no need for a thermostat whatsoever, I kinda like nest. However, I&#x27;d love if people went to court with a class action suit against them.<p>These &#x27;no class action&#x27; and &#x27;arbitration&#x27; clauses are becoming increasingly common, but I think they probably don&#x27;t hold up in court - and nor should they, given how much power they put in the hands of the company.