I used to have to try to get cabs an hour or more before going to a doctors&#x27; appointment. Cabs would just not show up and I&#x27;d have to call the dispatcher over and over. Dispatchers would tell me straight out that they wouldn&#x27;t send a cab into Bayview (where I got physical therapy). To hail a cab on the street, I would have to ask strangers to do it for me while I acted like it wasn&#x27;t for me (or else cabs would assume I couldn&#x27;t fold my wheelchair to fit it in, or manage getting into the cab myself)   So from my perspective the Uber&#x2F;Lyft model has been life changing.