I don&#x27;t think consumers will care who is really to blame, they&#x27;ll only come away with a bad experience, word will spread, and demand will drop.<p>To use a food analogy: You sell pizza, it is the best pizza in town, but the delivery driver sucks and food is constantly arriving cold or smashed. Your patrons aren&#x27;t going to care that you always blame the delivery driver for the problems, or that the pizza COULD be good if not ruined, they&#x27;re going to either shop somewhere else or quit buying delivered pizza. Same thing here, regardless who ruined the thing, the experience is still the same.