That is the biggest point in favor of Uber, their threat made some taxi operators attempt to get their act together.<p>I think that in a few years Uber will learn to give as few fucks (to borrow your phrasing) as taxi companies do today.  Most of the current taxi drivers will become Uber drivers, Uber will have too many riders to do reasonable customer service, and there will be no incentive to go the extra mile for customers when there is no entrenched competition to outshine.<p>The only reason I bother playing the devil&#x27;s advocate in pro-Uber threads is because I don&#x27;t like how they got here.  They used VC money to barrel into ever major city and actively ignore the law.  It&#x27;s just one more symptom of the problem that having a billion dollars in America makes you above the law.