The thing that I hate about Basecamp is the same thing that I hate about every other piece of project management software.<p>Stakeholders and lack of&#x2F;ignorance of responsibility.<p>It really doesn&#x27;t matter what piece of software you use as long as everyone uses it the same way. Often, in my experience, the best way of doing this is having a single person in control of (meaning write access to) the project. (okay, maybe everyone can comment).<p>A lot of businesses use this software instead of bringing on or training actual project managers.  Then you have tickets being passed around between teams and stuff gets lost.  People don&#x27;t speak up when there&#x27;s problems or bury their heads in the sand and try to deflect blame to others.  Those same people will use the software, whatever piece of software, to their advantage.<p>There really always needs to be a captain at the wheel making sure everyone is 100% clear on what their responsibility is and where the blame will fall if things slip.  Software can&#x27;t do this for you, I don&#x27;t care what its features are.  This is 99% of the time the reason why people aren&#x27;t happy with their project management software.