<p><pre><code>    [...] a whole bunch of engineers tried to figure out not how to
    fix the problem but why the problem happened in the first
    place.
</code></pre>
This is exactly what debugging is.<p><pre><code>    My friend was quite obviously an accomplished hacker.
    His hacker mentality would have fared quite well in
    software production, where debugging is part of the
    normal workflow [...]
</code></pre>
Finding a workaround in production is not debugging even if it&#x27;s useful.