&gt; Microsoft&#x27;s entire leadership has turned over and it&#x27;s easy to see that their culture is very different from the days you&#x27;re talking about.<p>Yes. They made a 180° turn already. Who says they won&#x27;t do another?<p>Customer lock-in isn&#x27;t Bill Gates&#x27; idea. It&#x27;s a very tempting strategy that you can find virtually everywhere where companies think it&#x27;ll gain them money.