It was never great, and it&#x27;s been worse and worse since Google bought them. Examples of some issues with mine:<p>1. It doesn&#x27;t honor DHCP lease expiration [1]. It will happily keep using its IP without renewing its lease. I&#x27;ve had situations where it&#x27;s gone long enough without a lease renewal that another device has received its old IP and caused a conflict.<p>2. It constantly disassociates from the AP, and decides to come back on the network when it feels like it, not when there is traffic for it. And note, this is with a constantly powered device, so there should be no power saving causing it to power down. Also, the AP is about 6 feet away and there are zero other WiFi issues. Manually kicking the device off the AP causes it to come back immediately.<p>3. Their backend goes down all the time, usually for 1-2 hours.<p>4. They had a perfectly working method for turning heating on in advance of your setpoint with the goal of reaching your desired temperature at that time rather than just turning on at that time. Then they broke it [2]. This led to nice surprises like waking up to a completely cold house. Instead of rolling back the broken code, they refused to respond on the aforementioned thread for well over a month.<p>It&#x27;s really inexplicable. They have nice industrial design, good brand recognition, no shortage of money behind them, and they screw up at every conceivable turn.<p>I&#x27;m going to try out the ecobee thermostat because I very much appreciate the convenience of being able to remotely adjust the temperature.<p>[1]: <a href="https:&#x2F;&#x2F;community.nest.com&#x2F;thread&#x2F;10316" rel="nofollow">https:&#x2F;&#x2F;community.nest.com&#x2F;thread&#x2F;10316</a>
[2]: <a href="https:&#x2F;&#x2F;community.nest.com&#x2F;thread&#x2F;11438" rel="nofollow">https:&#x2F;&#x2F;community.nest.com&#x2F;thread&#x2F;11438</a>