Steam has a somewhat reasonable refund policy: <a href="http:&#x2F;&#x2F;store.steampowered.com&#x2F;steam_refunds&#x2F;" rel="nofollow">http:&#x2F;&#x2F;store.steampowered.com&#x2F;steam_refunds&#x2F;</a> . And most online purchases are made with credit cards, and those usually have strong consumer protections. You could always do a chargeback if the game launch was really bad (SimCity, Dayz). Also, a lot of credit cards have return polices where you can get refunds for any reason within 60 days of purchase.