I must be in the &#x27;baffled&#x27; group, my employer moved to JIRA, and it&#x27;s been a nightmare ever since.<p>In particular, because time reporting and billing decisions are made at the project level, and there is only a single list of projects, with no inter-project relationships, as opposed to other systems (redmine, etc) which feature hierarchical trees of projects, basically every interaction with the system is harder than it needs to be.<p>Also, &#x27;smart commits&#x27; are hideously clunky, when it works at all, which exacerbates the issues above.<p>I certainly wouldn&#x27;t recommend it to anybody, and in fact have strongly advocated against it.