I&#x27;ve been noticing the same thing with their third party couriers. They get a lot of complaints from people too. I complain every time, I look through the forums and see people complaining. They are essentially these shipping companies that formed purely to undercut UPS and work with Amazon. I wouldn&#x27;t even be surprised if Amazon had some type of stake in these alt couriers that are coming out of nowhere. They all have horrible reviews and nobody likes them, but apparently Amazon sees this as acceptable because they are the biggest and the best and losing a few customers probably doesn&#x27;t hurt them.