Hi, first of all, thanks for your comment, and your full-disclosure. I am a happy Linode customer, and I have been using your service since 2010-09-02 (that is the date of the first invoice), but I have a few issues with your product that you might be able to look at.<p>- It is too hard to figure out that you offer hourly billing, I found it by accident, and a year too late.<p>- I tried out your Nodebalancers, as I thought they would be a nice help for my stack, but I ended up building my own Haproxy solution since the performance wasn&#x27;t good. When I pay for a dedicated loadbalancers, I would expect it to be top-tuned from your side.<p>- Your API is a mess, and so is your documentation. Everything is GET-requests. And creating a new instance, shouldn&#x27;t take 11 requests, and a dance to set every little detail correctly. And to be fair, your documentation doesn&#x27;t even document that, this is a subset of what I use: <a href="https:&#x2F;&#x2F;gist.github.com&#x2F;kaspergrubbe&#x2F;756f0a227db8aeb92818" rel="nofollow">https:&#x2F;&#x2F;gist.github.com&#x2F;kaspergrubbe&#x2F;756f0a227db8aeb92818</a> I even managed to find some errors in the documentation when I went through it, so it didn&#x27;t feel very polished or tested, but maybe it isn&#x27;t used a lot. It also seems strange that to emulate one or two clicks in the interface, needs 11 requests through the API.<p>- Your advanced settings are extremely hard to find, especially &quot;Edit Configuration Profile&quot; and the &quot;Auto-configure Networking&quot;<p>- Elastic IPs. I feel like it should be easier to swap IPs around Linodes, without me using heartbeatd, and some strange configs. This is much easier with Amazon, and one of the reason why I prefer them.<p>- Anycast routing. Linode has several datacenters, it would be awesome if my setup in the US could have the same IP as my setup in the UK, because right now I am doing ugly DNS hacks to send my customers to the closest datacenter. Is this planned?<p>- Lack of an object store, even though I use Linode, I am still using AWS S3, which means added latency, and I have to pay Amazon for outside traffic, you can&#x27;t even compare with AWS on these things without starting to have these things.<p>Can I setup a Linode through the API with private networking enabled?<p>I am a happy customer, and I loved your KVM upgrade, I love your prices, and I love your service. But it would be nice to see more innovations happening.