This is how ALL technology changes happen in the government, unfortunately. I&#x27;ve done plenty of public contracting and a vast majority of the people involved are simply terrible mostly because when you&#x27;re rewarded a contract in order to get all of the money possible you have to fill every empty seat which means a butts-in-seats mentality versus a lean or better team.<p>But progress isn&#x27;t made when we sit there with our thumbs up our butts either. Essentially you&#x27;re saying USPS can never be improved because contractors suck and because it&#x27;s hard. That&#x27;s unacceptable. It&#x27;s hard yes but it&#x27;s possible.