&gt; Honestly, in 1996 you could make a threat like this and a vast _vast_ majority of recipients would recognize that you weren&#x27;t being serious.<p>Would they? If someone is angry and makes a threat of violence, how can you ever tell if they are not serious? Or, perhaps more importantly, whether you think there&#x27;s any chance of them acting on it?<p>Sure, it&#x27;s a seemingly trivial thing and it&#x27;s being sent in the context of a tech support complaint email with a real name attached, so you might think you&#x27;re safe, but you never know. People have died over less.