Honestly, it just seems like they were a mediocre restaurant.<p>Whether or not Yelp and publicity helped or harmed them is debatable, but that doesn&#x27;t change the fact that their restaurant wasn&#x27;t anything spectacular to write home about.<p>There are many instances where a genuinely good product or service receives negative publicity (remember the original iPad anyone?), but is still a genuinely innovative product or service.<p>It just seems like they weren&#x27;t able to deliver an exceptional restaurant experience.