The second paragraph says &quot;the restaurant was never, ever full.&quot;  So it seems like they expected to handle more business, and in fact the lack of business shut them down.  Maybe they had problems with the growth, but if they were never full then they really shouldn&#x27;t have.  Restaurants with growth problems need to serve food quickly so they can get people in and out to make room for more people, this restaurant apparently never had those problems.