Odd, I&#x27;ve never experienced anything like that with the NHS, nor heard of our from anyone I know. There will be a full record of your treatment so this sounds like a very risky thing on the part of the practice.<p>I thought it might be that many practices are both NHS and private and you can have some things covered but get some private work done at the same time.<p>I can&#x27;t comment on the taxis much but all will be regulated with the local council so that would be a point to start a complaint. My only note is that some cities like Liverpool or Manchester can have major congestion which needs avoiding, as well as (particularly on Liverpool) seemingly insane one way systems.<p>Uber and some other local versions send you a receipt with a map of the route taken which you could complain with.<p>Consumer protection laws are pretty strong here. I can dig out mode specifics if it&#x27;d help.