I&#x27;ve had Comcast &quot;Business Class&quot; service (50&#x2F;10, five statics, no caps or blocked ports) for almost five years now, after I had to move my colo box home when the ISP it was hosted at changed owners (lost a sweet discount I was getting as an ex-employee&#x2F;consultant).<p>As someone who spent years in the ISP industry (at multiple companies) and does sysadmin&#x2F;networking for a living, I <i>never</i> thought I would say &quot;I&#x27;m happy with Comcast&quot; - but I do.<p>Then again, I pay $150&#x2F;month, quite a bit more than their normal customers... but every time I&#x27;ve had any sort of issue (usually on their end) it&#x27;s been resolved rather quickly, without having to jump through hoops or go through scripts.  I was told that the Business Class techs here in Houston are the former 3rd-tier techs for Time Warner.<p>It was nice, for example, when I called in to get some reverse DNS done for my static IPs, to be talking directly to the guy who was typing them in as I spoke to him.<p>At one point about six months after I got everything set up, I wasn&#x27;t getting the full upstream that I paid for - even to Comcast&#x27;s own internal systems (which eliminates the &quot;Internet congestion&quot; factor).  After a couple of phone calls, I woke up on a Saturday to a knock on my door.  Three techs, two supervisors.  &quot;We&#x27;re not leaving until this is fixed, and we brought a completely unlocked modem to see just what your line will handle..&quot;<p>They laughed and declined to &quot;accidentally&quot; leave that one for my account. :)