That businesses fail because customers are unhappy is a bit tautological, don&#x27;t you think? That we have some visibility into the grapevine doesn&#x27;t mean the grapevine never existed or that the grapevine (now called yelp) is to blame.<p>Again, my point is that conflating the fate of the restaurant with the fate of its owner (as with <i>any</i> business) is the extreme reaction. The owner is fine, the restaurant is closed. Does it suck for the owner? Yes. Is it career ending or livelihood ending? Not by a long shot. Is it part of opening a business? Absolutely. Most businesses fail. And restaurants fail far more often than other businesses to boot. I have no doubt this owner knew all that going in.