I was a Netflix user but one day as I was looking at my credit card statement I saw I was charged twice three months in a row.<p>I called Netflix support and was told some excuse their computer had already billed me so their hands were tied.<p>Somehow with no interaction Netflix was able to sign me up for another account on my credit card not authorized by me. And they didn&#x27;t seem the least bit worried and we&#x27;re actually defensive or insulted.<p>I can&#x27;t recall the end result but I think I was given a month free or something like that.<p>The support person was sorry I didn&#x27;t want to stay with them I said you have no idea how I need up with two accounts!  Why would I stay?<p>Anyway I guess this service wouldn&#x27;t trim that duplicate account but it shows how easy we can lose control of our money.