Back in the early 00&#x27;s AT&amp;T came out 20+ times to fix my DSL issues.  At one point, the tech said they wouldn&#x27;t come out anymore and I had to either live with it or switch to Comcast.  I did the latter.<p>Interestingly, one of the early techs put a TDR on the line and found I needed a new drop cable (the cable from the pole to the house).  He put the order in.  A few hours later a line guy shows up and says &quot;yeah, we&#x27;re not going to do that.&quot;  Basically, he said it would cost them $2,000 to put in a new drop cable and he didn&#x27;t have the authority for that.   The next tech that came out basically told me between a wink and a nod that I should have a &quot;tree trimming accident&quot; where the drop cable was &quot;accidentally&quot; severed.  I was too chicken to do it.  I switched to Comcast and got 10x the speed, for about 2x the price.