I guess there&#x27;s a place for this type of research, but it seems like a fool&#x27;s errand to try to make any kind of objective analysis about such things.<p>In any business you have a fairly unique problem and a unique set of people, the only way to succeed is to be aware of the specifics you&#x27;re dealing with and react appropriately.  Management trying to apply insight from academic research so often ends up looking clueless and alienating the rank and file.