Both.  Readers should stop reading when they get to &quot;a toxic worker is defined as a worker that engages in behavior that is harmful to an organization.&quot;  Could mean literally anything.  Their data is equally ridiculous.  It consists of a) lists of people that were fired because management deemed them &quot;Toxic&quot; and b) &quot;daily performance data that represent productivity by measuring the average amount of time an employee required to handle a transaction and customer satisfaction scores.&quot;  Their conclusion is that people that have self respect are more likely to be fired for being toxic.  Ha! My only question is, how the hell do I get paid to write this stuff?