I&#x27;ve been using AirBnb to live all over for the last 2.5 years. Not 100% has been AirBnB but enough that I mostly think AirBnB as a company could use a lot of improvement (edited from something more derogatory)<p>Of the 16+ places I&#x27;ve stayed at 5 of them have lied about their facilities where as of the 20 or so hotels I&#x27;ve stayed at only 1 lied about their facilities and they fixed the issue.<p>But, on AirBnB there&#x27;s no way to really deal with the issue. Most landlords don&#x27;t have some other place so you show up, suitcase in tow, what can you do except deal with lies? It&#x27;s not like you can easily find another place in a few minutes. At best you have to sit there with your cellphone and try to find a nearby hotel and stay there several days until you find a new place. As far as I&#x27;m concerned the AirBnB refund guarantee is mostly useless.<p>I don&#x27;t feel free to leave a bad review because the next landlord might not rent to me if they see I&#x27;ve left other bad reviews. Why should they take the risk of renting to someone that leaves bad reviews?<p>AirBnB provides almost no way to deal with these issues. There are zero repercussions for lies on the facilities and unless you actually rent the place there is no way to contact AirBnB. So for example, once I got used to the lies I started asking the landlords for specifics before I rented. Example: Two places claimed they had &quot;free parking on premises&quot; but when questioned, one said I could park in the street but they didn&#x27;t actually have any parking on premises. Another said unless I had neighborhood sticker I&#x27;d have to park 3-5 blocks away.<p>There was nothing I could. I can&#x27;t report them to AirBnB unless I actually rent<p>As far as other lies. One claimed they had Wifi. Turned out they were stealing it from a neighbor and it was only accessible from small area in the corner of the living room. Another said the apartment was a 1bedroom but it turned out to be studio. The difference? A 1bedroom has a door so I can shut out the refrigerator sounds, a studio does not so I had filtered out studios. One claimed they had free parking on premises. When got there I was told it was often blocked and I&#x27;d have to park on the street. Car was broken into there BTW. Another claimed free parking on premises. Turned out he was on vacation and left is car in the space so no parking. Another no lies I suppose but it wasn&#x27;t ready to rent. No curtains on the windows and buildings all looking directly into it. Also it claimed air conditioning which was true but in a hot august in LA with it running on high it took til 4am to cool the place down.