That doesn&#x27;t sound good. On the other hand, I use SpiderOak with not a lot of cloud storage use, with clients on OS X, Linux, and until this morning Windows 10. The only problem I ever had was more or less my fault - trying to register a new laptop with a previously named setup.<p>BTW, why store photos and videos on encrypted storage? For that I use Office 365&#x27;s OneDrive: everyone in my family gets a terabyte for $99&#x2F;year and I really like the web versions of Office 365 because when I am on Linux and someone sends me an EXCEL or WORD file, no problem, and I don&#x27;t use up local disk space (with SSD drives, something to consider).