My gut tells me that the value in bug reports is as customer feedback and goes beyond the mere technical issue. For example, a dialog can unearth how the customer is using the tool, what other tools they are using, why they are using those tools, their level of experience, etc.<p>If nothing else, googling the domain of their email address may provide useful insights. Anonymous bug reports waste the user&#x27;s intent to engage with the company. That&#x27;s not to say there&#x27;s not an argument for anonymous posting...on the internet there&#x27;s an argument for everything. But anonymous bug reports push the needle toward less customer engagement...and maybe that&#x27;s the underlying motivation because customer engagement is often harder than writing code and clearing bug reports.<p>My experience is that any box that anonymous users can type text into gets filled by bots. Authorization is a pretty much a solved problem in so far as it can be easily outsourced.<p>YMMV.