&gt; How do you be a leader<p>focus less on the lead&#x2F;follow(or get out of the way) dichotomy and more on how to add value?  think less of commanding troops in a battle against competitors or market forces, and envision yourself more like a bridge between your team and your customers.<p>in today&#x27;s environment (as far as i can tell; haven&#x27;t thought a&#x2F;b it that much, really), the relationship with customers is about the only thing most startups &quot;own&quot;.  so you&#x27;ll want to present yourself as someone who&#x27;s going to go to bat for the people around you no matter what happens, especially the unexpected, and i thought the story about motorcycles being banned was a really good example of this.