Smartphone is no longer a luxury and that is very hard to comprehend for many people. For these people it is essential, to get updates, be in touch with their relatives, coordinate.<p>I am originally from Serbia, and I am happy that Serbia turned out as very hospitable for refugees passing through(unlike many of our neighbours to their shame), yet many have asked, who are these people who are seemingly well dressed and with smartphones, where are they heading, what are they running away from?<p>Very hard to explain especially to older people. They can&#x27;t distinguish refugees from those who they are running away from (Isis).<p>Also, western media calling them &#x27;migrants&#x27; didn&#x27;t help much and confused situation more.