I think in this case, the best interests of the companies that were receiving support complaints&#x2F;bad press for broken products would be motivated to find and prove out the problem.<p>If some product company (let&#x27;s say, a router company) experienced some enormous increase in customer service and damage to brand image, I&#x27;d like to believe they&#x27;d eventually put quite a bit of money into finding out why they&#x27;re losing money.<p>Could you imagine a world where a service rep has been instructed to ask whether a customer has any Verizon devices in the house? And to just give up, if they do, and blame Verizon? Would be terrible for Verizon&#x27;s brand, pretty sure they&#x27;re not ready (and probably don&#x27;t want) to partition consumers who use internet-connected devices into pro-verizon and anti-verizon.