We have the same problem with Verizon in my Pennsylvania town.  The copper wire is in such bad shape that it barely works for voice.  We tried to use DSL, but our connection dropped whenever it rained.  A technician told us it might be months before they could get a truck out.  Customer service told us there was nothing wrong with our service.  So we swallowed our pride and went back to Comcast, which chortled and said &quot;we knew you&#x27;d come crawling back&quot; while twirling its moustache.