Two thoughts:<p>1) Every discussion of Uber includes these anecdotal testimonials of great Uber experiences and bad taxi experiences. Anecdotes don&#x27;t tell us anything useful, and the pattern smells like astroturfing. For what it&#x27;s worth, I use taxis regularly and find them reliable, pleasant and efficient - but so what?<p>2) If Uber wins on 10000x better experience, why do they need to invest so much in lobbying, violating the law, and treating drivers poorly? Why are they losing money?