&quot;Celolot currently has bad leadership, but with the right leadership, I believe it could eventually take over the CRM industry.&quot; - that is <i>complete fucking bullshit</i>.  This guy is clearly delusional because he&#x27;s in denial.  He tells a (incredibly long, to the point that I suspect it&#x27;s partly fictional) story of a terribly run company trying to do something difficult with no skill whatsoever, and thinks it&#x27;s going to &quot;take over the CRM industry&quot;?  Bull. Fucking. Shit.<p>EDIT: looking at the website as a whole, I&#x27;m fairly confident the entire thing was written as fiction in the first place, but it&#x27;s still bullshit that anyone would think it&#x27;s a believable story of reasonable behavior on the author&#x27;s part, true or false.