Here are some of the problems my 60-65 year old parents struggle with, despite living in the US for over 30 years and being highly educated:<p>Computers:<p>- Navigating the file system is confusing, esp on a PC with a lot of default folders that don&#x27;t need to be touched<p>- Drag + Drop relocates local files, but copies if you&#x27;re uploading to the web&#x2F;external device. Same action but different results --&gt; requires contextual awareness<p>- Setting up a new device with the essential software<p>- Debugging printer and wifi problems.<p>Web:<p>- Password recovery&#x2F;management<p>- Figuring out google drive<p>- the concept of shared files vs attaching everything in emails<p>- using anything aside from google search, youtube, and gmail<p>- using product reviews to identify the best product is not how they shop in real life.<p>Smartphones:<p>- discovering your own number<p>- making text larger<p>- managing notifications &#x2F; changing settings on an app to app basis<p>- uber&#x2F;lyft. Large distrust of strangers