I&#x27;ve been helping my 64 year old mom use her smartphone. She has never used any computing device before and it&#x27;s eye opening watching her work. Things we take for granted are a confusing mess for her.<p>And the author is absolutely spot on: thin fonts and low contrast are a terrible choice as far as user experience goes. My mom can&#x27;t read her screen without her glasses and holding her phone close.