+1 We left Zenefits about 18 months ago after a series of colossal screwups on their part. I&#x27;m both amazed and not surprised that so many other companies continue to have similar difficulties with them.<p>We spent waaaay too much time dealing with their support team, constantly being shuffled around to different people. At one point we discovered they had left my co-founder&#x27;s wife off of his policy for 3 months (later acknowledging this was their fault). They&#x27;re an insurance broker, and they couldn&#x27;t even sell insurance!<p>FWIW at the time we were also using Zenpayroll, and had a good experience with them.<p>We switched over to TriNet for everything mid-2014, which for us was a great choice. We have people in NY and CA, and once we hit 5  employees it was a no-brainer even with the monthly fee per employee. The health plans are much, much cheaper for a similar offering, and our support experience has been generally pretty good after a somewhat rough onboarding. Also all of the onboarding fees with TriNet seem to be pretty negotiable. But overall the most important thing is that we&#x27;re saving money and spending very little time or energy worrying about HR matters.