I&#x27;ve had a couple of issues with Google Apps and their support has been very helpful, getting a phone call from them and the issue solved in the same day. For example I got them to revert me from annual to the flexible plan by simply asking nicely and I even got them to operate settings that aren&#x27;t normally available, like changing the primary domain. Nowadays I&#x27;ve been moving off Google Apps, but let me tell you, it&#x27;s the support that I&#x27;ll miss ;-)
Also back in the day when I was working on integrating with AdX, their reply was very slow, but they did reply and they did help us with our integration.<p>I do not have experience with GCE, but saying that you don&#x27;t get support for any Google product is disingenuous.