He&#x27;d rather respond to us disgruntled customers instead of doing PR. I&#x27;m very concerned about the future of this company. <a href="https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=10578397" rel="nofollow">https:&#x2F;&#x2F;news.ycombinator.com&#x2F;item?id=10578397</a>