The authors, Don Norman and Bruce Tognazzini, have both been rather cranky in their writings for years. Sometimes Tognazzini seems almost too ready to criticize anything new.<p>cf: Tognazzini&#x27;s &quot;Top Ten Reasons the Apple Dock Sucks&quot; (<a href="http:&#x2F;&#x2F;www.asktog.com&#x2F;columns&#x2F;044top10docksucks.html" rel="nofollow">http:&#x2F;&#x2F;www.asktog.com&#x2F;columns&#x2F;044top10docksucks.html</a>)