&gt; <i>Similar cultural mismatches have been responsible for a few other gaffes, eg. Google Buzz was a huge hit internally because pretty much everything inside Google is (was?) public anyway and people are very tolerant of different opinions, and it never occurred to us that people could be seriously harmed by others&#x27; knowing details of their lives.</i><p>This is really disturbing. Imagine a major Google product launch failing because no one on the dev team had thought of testing it on hardware, OSes, or browsers outside of their than their own laptops. I can&#x27;t imagine that would ever happen; no one would allow such a comprehensive gathering of idiots to putter along unsupervised on a major product.<p>So how is it possible that Google existed for over a decade before it even <i>occurred</i> to anyone to consider the users&#x27; safety and privacy? It doesn&#x27;t make sense to me; I don&#x27;t understand.