While I have no direct experience with the business side of Comcast business customer support, I noted that when we reported an issue yesterday at work, it took them over 6 hours to fix it at which point they might as well not have bothered. The operating hours were over.<p>- Don&#x27;t care about blocked ports. I don&#x27;t personally host anything, our company also has a separate hosting service.
- I&#x27;m sorry, but... data caps? Is this a joke? In this day and age of services like Netflix and digital content distribution like Steam there&#x27;s a place for data caps?<p>- $150&#x2F;month is a ridiculous cost to put on a guaranteed 50&#x2F;10 line. Don&#x27;t care about the static IPs personally as I don&#x27;t host anything.
- Comcast, right.... you hit it on the nail there, it looks like. My experience with their customer service so far has been horrible. I&#x27;m usually empathetic when talking with technical support as I used to do the same job myself, but there&#x27;s empathy and then there&#x27;s people trying to intentionally annoy. So far I&#x27;ve felt like bashing my head against the wall after just three sentences from Comcast tech support. And they claim they spend millions on customer satisfaction? Please.<p>I was an UVerse customer too. I had only one issue with them for the two years I was their customer and I&#x27;m seriously considering going back. Better have a slower connection I can rely on than having a &#x27;blazing fast&#x27; connection that craps out every 5 minutes.