I can&#x27;t claim to have jl&#x27;s &quot;x-ray vision&quot;, but I think I&#x27;ve gotten a lot better at this. Possibly because I&#x27;m <i>not</i> naturally good at this, so I have to do it consciously.<p>The way in for me was English literature. Since the modern novel, writing in English focuses on revealing character through what someone does or says. Why do they choose this word and not another? By their actions, what can you learn about what&#x27;s going on in their head?<p>Turns out that works pretty well in real life too.<p>A trivial example: I had a supervisor who I would say had problems with role-reversing. While ostensibly the boss, this person really wanted other people to notice what a difficult time they were having. Again I figured this out just through word choice. Some people, in the boss role, express their vision as &quot;we need to do this&quot;; with this boss it was more like &quot;nobody is supporting me, so you all need to step up&quot;. Instead of performing confidence, they performed their personal discomfort, which is a cry for others to show that they care.<p>I think most people would realize that this is <i>annoying</i>, but look a little deeper, to see the need that&#x27;s behind that. This is someone who habitually fears abandonment. (Maybe that&#x27;s even why they took the boss role.)<p>So, all it took was a tiny comment every now and then from me, to allay their fears, and our relationship dramatically shifted for the better.<p>Now, this kind of personal attention can be just kindness. You can use it to give people around you the motivation they need to succeed. But in this case, the neediness was sort of a bottomless pit, so it made me seriously question ever working with this person again.<p>Most people are broadcasting all kinds of things about themselves, almost painfully strongly. It&#x27;s just that for the most part, nobody is picking up on it. Developers in particular usually don&#x27;t <i>want</i> to pick up on it.