Yeah, I didn&#x27;t realize until I tried it that it is going to people rather than an algorithm.<p>I tried FlightFox twice, and both times the CEO Lauren (who is fantastic at customer service) refunded my fee because I was able to find better flights cheaper than the &#x27;experts&#x27;.<p>I just don&#x27;t see how any of this works as a real business model, but something must be working because FlightFox is still at it years later.