TL;DR<p>&gt;For a CMTS port to enter the Near Congestion State, traffic flowing to or from that CMTS port must exceed a specified level (the &quot;Port Utilization Threshold&quot;) for a specific period of time (the &quot;Port Utilization Duration&quot;).<p>&gt;Given our experience as described above, we determined that a starting point for the upstream Port Utilization Threshold should be 70 percent and the downstream Port Utilization Threshold should be 80 percent.  For the Port Utilization Duration, we determined that the starting point should be approximately 15 minutes<p>&gt;Thus, over any 15-minute period, if an average of more than 70 percent of a port&#x27;s upstream bandwidth capacity or more than 80 percent of a port&#x27;s downstream bandwidth capacity is utilized, that port is determined to be in a Near Congestion State.<p>&gt;For a user to enter an Extended High Consumption State, he or she must consume greater than a certain percentage of his or her provisioned upstream or downstream bandwidth(the &quot;User Consumption Threshold&quot;) for a specific length of time (the &quot;User Consumption Duration&quot;).<p>&gt;we have determined that the appropriate starting point for the User Consumption Threshold is 70 percent of a subscriber&#x27;s provisioned upstream or downstream bandwidth, and that the appropriate starting point for the User Consumption Duration is 15 minutes<p>&gt; A user&#x27;s traffic is released from a BE state when the user&#x27;s bandwidth consumption drops below 50 percent of his or her provisioned upstream or downstream bandwidth for a period of approximately 15 minutes.