Having to call or chat support is the worst thing about Netflix support, most of the time I don&#x27;t want to talk with someone on the phone about my problem and resolve it in realtime, I just want to send them an email, explain the issue, and then they can email me back in 24 hours.<p>I haven&#x27;t tried their Chat support, but I assume it&#x27;s like all of the other chat services where agents handle many customers at a time so it takes forever for each response back.