When does an investigation start and end? What about when you&#x27;re close to filling your limit but a few new great leads come in. Now the agents have to go close a ongoing investigation to follow up on a new one.  Sounds like a lot of overhead. Not only that, but the fact of modern intel work is that investigations don&#x27;t operate in a clear, linear progression.<p>I think that anyone that&#x27;s had to deal with arbitrary limits imposed from above understands the perverse incentives that they create.  This would be another example of administrators trying to fix something that they don&#x27;t understand.