&gt;Only losing market share and power has made Microsoft produce software with reasonable quality, flexibility, and interoperability.<p>And that, in my opinion, is the way it&#x27;s supposed to work. Vendor&#x27;s products gettin&#x27; ya down? Not being responsive to your needs and lacking in quality? Move elsewhere! Money talks.<p>A good kick in the ass can be a humbling experience, and a good opportunity for the open-minded. It was a long time in coming, but I&#x27;m glad to see MS is starting to take some of these lessons to heart. If they keep it up with actions such as these, there&#x27;s a good chance they&#x27;ll stand to be rewarded for it.