Can you say more about your experience with AWS support? My experience has been consistently quite bad. I&#x27;ve had to resort to AWS technical support perhaps a dozen times over the last few years. They&#x27;re always slow to respond (even if you have an SLA promising otherwise), and it always takes half a dozen go-rounds to get to a resolution. They will stick with you until the issue is resolved, but they don&#x27;t add much value along the way. It&#x27;s a slow process of &quot;did you do obvious thing X&quot; (even if you&#x27;ve already provided facts indicating that couldn&#x27;t be the problem), &quot;please provide six different pieces of information&quot; (that don&#x27;t seem to bear on the actual question), and &quot;I&#x27;ve never seen this before, let me go research it&quot;.