&gt;Their other products seem to be well-regarded, do they not?<p>Not entirely, no. There&#x27;s a history of Zenefits customers and their employees suffering from serious technical and support failures.<p><a href="http:&#x2F;&#x2F;www.buzzfeed.com&#x2F;williamalden&#x2F;zenefits-hr-rocket-ship-but-some-customers-left-behind#.adyjge6VD" rel="nofollow">http:&#x2F;&#x2F;www.buzzfeed.com&#x2F;williamalden&#x2F;zenefits-hr-rocket-ship...</a><p>&gt;in late February this year, with coverage supposed to start days later, Zenefits informed Hawkins that it had made a significant mistake, attempting to enroll his employees with an insurance provider that didn’t cover the company’s region. The insurance wouldn’t come through as planned. [...] In several cases employees like Harris, who had put their trust in Zenefits, were left without health insurance for a month or more after they had expected it.