I mean that they are building a tool and the primary example is showing a typical passive-aggressive business email and the user is trying to make it worse.<p>This is a strange reason to write a tool, and perhaps symptomatic of the corporate culture that sought to produce it.<p>Teaching people to be nicer would be more interesting, and it&#x27;s clear it is not dwelling on the right elements since it neglects to detect the overall tone of the email as being problematic.