A memo was published (or leaked?) in which he said, abbreviated and misquoted: &quot;Our internal services shall be robust enough to sell as services on the big bad internet. Assuming friendly callers is a firing offense.&quot;<p>&quot;Why not sell it&quot; is a bit of a joke. Before you can say that, you have to have a platform that&#x27;s designed to handle unfriendly users. Users who may be presumed to attack each other and the platform. Setting that up doesn&#x27;t happen by accident.