When people are competing on price, the products are fungible...one scheduling app is as good as another. When competing on price against pencil and paper then you&#x27;ll probably need to <i>pay</i> your customers, since<p><pre><code>   paper + pencil ≅ $0.00
</code></pre>
There once was a Steve Martin bit about doing one show for 1000 people for $1000 a ticket [or something like that] and then retiring. 20 restaurants at $50 a month would get you to $1000. Supporting those 20 customers will almost certainly be less effort than 50 customers @ $20&#x2F;month.<p>That said, I suspect the reason scheduling wait staff is such a mess is that wait staff are people and hence unpredictable, unreliable, opinionated and moody. On top of that, the ideal scheduling solution from the scheduler&#x27;s point of view is almost certainly an automatic tool, but that requires all those <i>people</i> on the wait staff to enter accurate information...and the odds of that happening in the average ten staff restaurant that&#x27;s looking for a solution is probably zero.<p>Finally, it is probably the case that scheduling by paper and pencil or excel requires zero cash directly. The manager is on salary and does the scheduling in slack times and Excel is already a sunk cost. Again, even a $10&#x2F;month SAAS is competing with zero.<p>Good luck.