I think his entire twitter feed is exactly how not to operate a business [1]. I completely understand you need to protect the network from people who use 2TB of bandwidth. I completely get that - but you need to specify what defines as abuse (or at least some sort of range).<p>[1] <a href="https:&#x2F;&#x2F;twitter.com&#x2F;JohnLegere" rel="nofollow">https:&#x2F;&#x2F;twitter.com&#x2F;JohnLegere</a>