The justice system is deeply flawed but technology can help repair it.<p>Let me explain.<p>Legal work can be split up into two buckets – process based work and advisory work.<p>The advisory work revolves around analysis, comparison and collaboration – distinctly human (for now) tasks.<p>The bulk of legal work however is process based, which is repetitive, routine, administrative and could actually be done through the use of machine learning and AI. Examples of process-based work are document review and legal research.  Document review is when parties to a case sort through and analyze the documents in their possession to determine if they are relevant to the case at hand. Legal research is the process of identifying and retrieving the necessary information lawyers need to support legal decision-making.<p>If LegalTech was to do the lions share of a public defender&#x27;s process based legal work, they would be able to focus their advisory work. This would allow a public defender to not only to defend more individuals but most importantly, to provide <i>proper</i> legal help to everyone they are defending.<p>The inequalities and problems in the justice system could be seriously helped&#x2F;fixed with better adoption and implementation of technology. The problem is that tech must be embraced not just by individual lawyers and defenders who it would help the most, but also by the decision makers themselves, government agencies&#x2F;law firms, who have the final say on whether to bring tech into their organizations.<p>The good news is that there are strides being made towards bringing in tech to augment lawyers capabilities with technology, the bad news is that no speed is fast enough as there are a ton of people who require <i>proper</i> legal representation <i>right now</i> that are missing out.