For european union based users without a valid EU VAT number, VAT must be added based on the VAT rate in the users own country, not always french VAT at 20%. Ie we pay 25% here in DK.
This is due to the new rules that went into effect 1 January 2015: <a href="http:&#x2F;&#x2F;ec.europa.eu&#x2F;taxation_customs&#x2F;taxation&#x2F;vat&#x2F;how_vat_works&#x2F;telecom&#x2F;index_en.htm" rel="nofollow">http:&#x2F;&#x2F;ec.europa.eu&#x2F;taxation_customs&#x2F;taxation&#x2F;vat&#x2F;how_vat_wo...</a>