Well, a, um, &quot;literal&quot; example was the initial occurrence of what I&#x27;ve just learned is called the &quot;hamburger&quot; icon&#x2F;menu.  Which was &quot;backported&quot; to Google&#x27;s desktop designs.<p>A particular instance I recall was changes to the Calendar web page presentation.  Mom initially struggled a fair amount with the controls in the left bar for selecting which calendars were displayed.  This was in a Google Apps environment with 20-ish people participating.<p>I remember when screen presentations could be somewhat cryptic -- per your description as well as other instances.  But, as you point out, there was usually a manual.  Now?  Often it seems to be down to guessing and poking around.  Or asking friends.  But if you are a bit older and not constantly talking over such things with your friends, that means of edification is somewhat starved.<p>P.S.  Thanks for the response.  And as I said, I&#x27;m curious about the perspective of someone on &quot;the other side&quot;.  I&#x27;m not trying to be unduly critical, here; just, this is an issue I&#x27;ve consistently bumped up against, from my own perspective.