Personally, they had lost my goodwill already with their old upgrade policy. If you bought a license on 01&#x2F;2014, it expired on 12&#x2F;2014, and you didn&#x27;t need the product again until 04&#x2F;2015, the upgrade you purchase in April begins on 01&#x2F;2015, retroactively beginning after the end of the previous license. So you don&#x27;t get the full 12 months they charge you for. When I realized that it was the end of my support for them.