&gt; Opening up a laptop and replacing a part available from the Dell online store is an entirely different scenario to fixing a burnt out TV...<p>Mainly because there isn&#x27;t a Samsung online store that sells TV parts directly to users (admittedly I&#x27;m guessing here), nor did they design the TV to be fixable by semi-competent users, nor did they use interchangeable industry-standard parts, nor do they provide service manuals -- all contrary to the situations with many computers.  If you want to argue that it <i>should</i> be this way, go ahead, but you can&#x27;t merely say &quot;computers and TVs are different&quot;, because the TV companies have <i>made it that way</i> by operating differently than the computer companies.  A user is just as likely to zap himself on a PC as on a TV, but that didn&#x27;t stop computers from being a lot more user-serviceable than TVs.