Yev from Backblaze here -&gt; Definitely! We charge $5&#x2F;month and have a support team that&#x27;s inundated with folks expecting $100&#x2F;month worth of support. There is something weirdly psychological about it, for example, if you&#x27;re having a problem with Google, you don&#x27;t really expect to call them up and complain, same with Facebook. But as soon as you&#x27;re paying $2&#x2F;month or $5&#x2F;month you start expecting a lot of care, whereas if you&#x27;re an &quot;enterprise&quot; customer, you most likely know the level of care that $100 buys you, so you&#x27;re more reasonable. It&#x27;s fascinating!