Except you can&#x27;t be &quot;general people-ist&quot;.<p>It&#x27;s funny. You&#x27;d think that, with our industry&#x27;s reputation for being both sexist and ageist, we&#x27;d work to try to understand how we&#x27;ve <i>gained</i> that perception, rather than just double-downing on it and claiming there is no problem.<p>Here we go, why don&#x27;t we just say &quot;clueless user&quot; instead? That would cover all the Millenials who have to google search to find the Facebook login page, too.