Following no rules at all, except sometimes &quot;must be Prime item,&quot; I&#x27;ve bought maybe 200 items from amazon in the past year and I don&#x27;t really recall having a problem with any of them.<p>I&#x27;m sure I&#x27;ve had something that wasn&#x27;t what I had hoped, but I truly don&#x27;t remember. On the other hand, I can think of dozens of things that were great. Electronics, tools, consumables, toys.<p>Not to mention, Amazon pretty much always will refund you.<p>You guys sound a little worked up over next-to nothing, honestly.