Every time I see one of these &#x27;XYZ start-up is going to change the legal world&#x27; I shake my head. There seems to be this misguided idea that lawyers are essentially programmers, and that legal work can be entirely automated. There is a huge amount of humanity in law. It is in essence a codified system of dispute resolution.<p>Legal work involves a huge input of social capital and human-to-human communication: negotiating, interviewing, mediating disputes, arguing, schmoozing clients, networking with lawmakers, smoothing over conflicts with clients and other lawyers, etc... I don&#x27;t see computers ever replacing this aspect of legal work, and no, AI is not the answer for the same reasons that AI is not a substitute for friends or significant others.<p>Clients with millions of dollars on the line will never want to place their fate in the hands of an algorithm. They want a reputable team that they can talk to and place their trust in. This is why large corporations continue to use expensive &#x27;name brand&#x27; law firms even though much cheaper firms could do the same work. Same goes for criminal law: do you want to place your liberty (and life if you&#x27;re an American citizen) in the hands of an algorithm? Anyone who has been confronted with the power of the criminal justice system will tell you that its scary. You need a human you can talk to, who can explain and reassure and humanize this otherwise cold and harsh system.<p>I&#x27;m not going to name names, but I&#x27;ve seen some start-ups who offer contract templates and claim that you&#x27;ll save oodles of money on legal work by using their contracts. First of all, if you haven&#x27;t studied contract law, how do you that what you&#x27;re paying for is actually useful? Are you going to ask a lawyer to review it for you? Secondly, if there&#x27;s ever a dispute over one of these contracts, you&#x27;re going to have to hire a lawyer anyway. Finally, judges tend to frown on template contracts. A custom contract will always come across as stronger in the mind of a judge or arbitrator.<p>The law is not binary. It is murky and cloudy and flawed. There is rarely a &#x27;right&#x27; answer to legal questions. Judges will frequently make seemingly arbitrary decisions. At this point in time there is simply far too much humanity integrated into law for computers to deal with.<p>However I do see lots of potential for technology to make legal work faster and more efficient. Programmers are light-years ahead in their work-flow and tools. Whereas programmers take pride in having the slickest workflow, lawyers tend to be allergic to software and hate having to learn new systems. They bang away at buggy old versions of Microsoft Word since they hate having to learn new versions. They use bizarre and inefficient methods to collaborate and share documents. In fact, an IDE for legal work that combined version control, word processing, time accounting for billable hours and access to research databases would be the killer app imo. Also, encrypted email and chat that is extremely user-friendly would be a big big hit among lawyers.