The contact form submission limit is purely a soft limit for now and you&#x27;ll know long before messages stop being delivered [1]. (To be honest, we might get rid of those limits completely since it doesn&#x27;t seem to be a driver of upgrades compared other other features, and just introduces friction.)<p>[1] <a href="https:&#x2F;&#x2F;help.helpsite.io&#x2F;articles&#x2F;21-what-happens-if-i-hit-my-plan-s-limit-for-contact-form-submissions" rel="nofollow">https:&#x2F;&#x2F;help.helpsite.io&#x2F;articles&#x2F;21-what-happens-if-i-hit-m...</a><p>Compared to Help Scout, we have a generous free plan, our paid plans are much cheaper ($15&#x2F;mo compared to $100&#x2F;mo for 5 users), and we focus exclusively on docs rather than having it be an add-on. We also have nice little features such as the auto-suggesting Contact Form, that I don&#x27;t think they do.