Monetization strategy is what&#x27;s stopping Whatsapp. Eventually, there will be an official API so business can hook CRMs to clients&#x27; Whatsapp accounts. However, FB is first trying that with Messenger API&#x2F;bots. I assume Whatsapp API&#x2F;bots comes next.<p>FB did not pay billions for the most popular chat app just to let 1 billion people use it for free forever...