&gt; people tend to talk about solutions and not the problems<p>Hard to make this any clearer. To expand a bit on this, most of the times the solutions they talk about are of course expressed in terms of what they already know, which makes communication that much harder. It&#x27;s a key aspect to keep in mind, and one that ideally both parties, but at least the one that&#x27;s taking the job, needs to be aware of.<p>Otherwise it&#x27;s like visiting a physician and telling them the diagnosis instead of the symptoms.