When Uber first started, in your account settings you could set a tip amount. They took that away at some point.<p>Sometimes I change my mind about where I&#x27;m going and take a totally different trip than planned - and when I like the driver or make them go out of their way, like say &quot;I&#x27;m going to make several stops&quot; and they aren&#x27;t expecting that, then I sometimes tip them.<p>However, when they fuck up my route, like for example me telling a driver I was going to alameda and he gets off the freeway in San Francisco instead of going across the bridge as to be expected and wastes my time, I complain to support@uber and request a refund.<p>Uber support has actually been quite good for me. I recently was mistakenly charged three times for one ride, and they fixed it very quickly.<p>AirBNB on the other hand has horrid support from my experience.