I can offer the perspective of the customer. I am a bit fed up with web apps these days, and would find a good desktop solution refreshing. You should include cloud backups and sync, however, that is key. But, web apps are getting slower and slower -- even the 1 or 2 seconds it takes to open a new link stresses me out when I&#x27;m in the zone and trying to work fast. I am even trying to move away from Gmail to Outlook now.