First off Acceptance Rates&#x27; imply an employee relationship.  Actual marketplaces connect both sides instead of requiring action on one side.  Amazon marketplace in no way requires sellers to only act though Amazon, but if people can&#x27;t be Uber and Lyft drivers at the same time that&#x27;s a problem. Note: Managing cancellation rate&#x27;s is fine as someone agrees to do work and then fails to do it.<p>Star ratings are again a black mark.  A gruff driver who plays loud music, but safely drives from A:B still preformed the work.  Requiring more than what is directly required to do the job is problematic.  An actual marketplace should show low star drivers as long as they uphold a defined minimal standard and users may still pick them.  This also rolls back to price, a market place should let high star drivers <i>charge more</i> not ban lower star drivers.  This even rolls into the perception it&#x27;s marketed as people using &#x27;Uber&#x27; not connecting people to drivers.<p>One of the best signs someone is a subcontractor is the ability for them to pay someone else to do some or all of the work.  If Uber let other company&#x27;s onto their platform and users could pick one of several &#x27;Joe&#x27;s Cabs&#x27; which all share star ratings that would be a marketplace.<p>All together if you compare Uber to say Amazon&#x27;s marketplace, Apple&#x27;s iOS store, a stock market, or a Flee market  it&#x27;s clear Uber is doing something else.