What does skill and operations mean here? It&#x27;s an honest question; I don&#x27;t know.<p>And that 2% is literally for doing nothing then right? You don&#x27;t make it sound less disgusting now that &#x27;anyone&#x27; does that?<p>Edit: sorry, read another thread of yours that 2% is covering cost; how can it be a % if it is covering cost? Cost goes up when the $ goes up? How does that work? Again, not trying to be annoying here.