Willow is an AI-powered revenue cycle management software. Starting with the intake and coding process for skilled nursing facilities, we maximize reimbursement by converting complex clinical paperwork into accurate diagnoses and ICD codes.
 
We built Willow after seeing how nursing homes struggle with revenue cycle challenges that result in lost revenue and claim denials. Traditional processes are outdated and prone to errors, with no solution tailored to the complexities of long-term care. Our AI-driven platform addresses this gap, simplifying operations and reducing costly mistakes so staff can focus on delivering quality patient care.
 
Over $490 billion is spent annually on long-term care in the US. With the growing demand and increasing complexity of insurance billing, Willow ensures long-term care providers capture the full value of their services. 
AI-powered Revenue Cycle Management for Long-term Care
Title: Willow: AI-powered Revenue Cycle Management for Long-term Care | Y Combinator

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### AI-powered Revenue Cycle Management for Long-term Care

Willow is an AI-powered revenue cycle management software. Starting with the intake and coding process for skilled nursing facilities, we maximize reimbursement by converting complex clinical paperwork into accurate diagnoses and ICD codes. We built Willow after seeing how nursing homes struggle with revenue cycle challenges that result in lost revenue and claim denials. Traditional processes are outdated and prone to errors, with no solution tailored to the complexities of long-term care. Our AI-driven platform addresses this gap, simplifying operations and reducing costly mistakes so staff can focus on delivering quality patient care. Over $490 billion is spent annually on long-term care in the US. With the growing demand and increasing complexity of insurance billing, Willow ensures long-term care providers capture the full value of their services.



Willow

Founded:2024

Team Size:4

Location:Palo Alto

### Active Founders

### Allan Guo, Founder

Co-founder and CEO at Willow. Previously studied CS at Stanford. Researched ML + neuroscience at Stanford Medical. Worked on odd entrepreneurial endeavors since age 10, including an EDM music label, an app for dementia caregivers, and an e-commerce business targetting moms.



### Ian Ye, Founder

Co-founder at Willow, CS + Math at Stanford. Performed violin as a soloist and in orchestras across Canada. Passionate for senior care, having performing and volunteering extensively throughout high school. Excited to be building in this space!



### Steven Zhou, Founder

Co-founder + CTO @ Willow. prev: CS + Stats @ Yale. Built LLM reasoning tools for legal text analysis @ Yale Law School. Interned @ YC backed startup doing image gen. Published 2 ML papers in high school. Now building for elders: seewillow.com



### Company Launches

[### Willow: AI-powered revenue cycle management for long-term care](

**Tl;dr:**
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[Willow]( is an AI-powered revenue cycle management software. Starting with the intake and coding process for skilled nursing facilities, we maximize reimbursement by converting complex clinical paperwork into accurate diagnoses and ICD codes.

**Know leadership at a skilled nursing facility?** We’d love to talk to them: [founders@seewillow.com](mailto:founders@seewillow.com).

**❌ The Problem**
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Skilled nursing and long-term care providers perform society’s most essential work: caring for our most vulnerable individuals. Over $490 billion is spent annually on long-term care in the US, and it’s only growing as 11,000 Americans turn 65 daily. Unfortunately, getting paid in long-term care is hard.

Current systems in skilled nursing facilities rely on manual data entry and coding, which leads to underpayments, claim denials, and delayed reimbursements. Additionally, Medicare and other insurers' billing requirements are constantly changing and complex. These inefficiencies threaten the financial sustainability of many facilities and impact the quality of care provided to vulnerable individuals.

**⚙️ The Solution**
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Willow currently focuses on one of the most tedious and high-impact areas for maximizing reimbursement in the revenue cycle: post-acute coding. Our AI automates the translation of complex clinical documentation into accurate diagnoses and billing codes. This reduces errors and ensures facilities capture all eligible reimbursements. We’re expanding this technology to cover and increase accuracy for the entire billing process.



**💪 The Team**
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Allan (Stanford CS), Ian (Stanford CS/AI), Steven (Yale CS + Statistics), and Lawrence (Stanford CS) met while playing video games. We came together through our shared experience of volunteering for long-term care facilities and our passion for the industry.

Our team brings AI expertise from leading research labs at Stanford Medical and Yale Law.



**🙏 Our Ask**
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We’re looking to connect with professionals in skilled nursing facilities who could benefit from our product. If you know anyone who fits the following, please connect them with us\*:

*   Leadership at facilities, such as administrators and directors
*   Corporate leadership
*   Certified Professional Coders
*   Certified Professional Billers

_\* quick blurb to copy & paste: A team of Stanford and Yale students and researchers are helping skilled nursing facilities maximize Medicare reimbursements and reduce administrative burden with AI. Check them out and contact _[_founders@seewillow.com_](mailto:founders@seewillow.com)_ for more._
