Every third receptionist in specialty clinics leaves their job each year. At the same time, increased demand for specialized care has strained clinic resources. Facing understaffed and undertrained support, clients spend an average of 67% of their call time listening to hold music and navigating phone trees (“press 1 for x”). Frustrated by long wait times, many take their business elsewhere.

Dodo is an AI receptionist for specialty clinics, such as veterinarians and dentists, fine-tuned on industry-specific knowledge and trained on protocols taken directly from receptionists’ manuals, which often span multiple binders. We handle front and back-office tasks, enabling clinics to provide 24/7 service. Dodo answers calls, sends medical records, and refills prescriptions - fully autonomously, with no human in the loop.
AI Receptionists for Specialty Clinics
Title: Dodo: AI Workforce for Specialty Clinics | Y Combinator

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### AI Workforce for Specialty Clinics

Dodo builds an AI workforce for specialty clinics, such as veterinarians and dentists, fine-tuned on industry-specific knowledge and trained on protocols taken directly from employee manuals and playbooks, which often span multiple binders. Clinics hire Dodo's labor-as-a-software to handle front and back-office tasks, enabling clinics to provide 24/7 service. Dodo answers calls, sends medical records, and refills prescriptions—fully autonomously, with no human in the loop.



Dodo

Founded:2024

Team Size:3

Location:San Francisco

### Active Founders

### Dominik Moehrle, Founder

Building AI agents for medical practices at Dodo. Previously studied Data Science @ Stanford, started beam.ai, and built & scaled 4 products in the healthcare space. When I'm not building, I'm teaching @ equala.org.



### Julius Hillebrand, Founder

Building AI agents for medical clinics at Dodo. Stanford Engineer, Oxford PPE. Bootstrapped investment tool to $2m+ AUM, automated workflows for a large fintech, and led one of Oxford's biggest university organizations with 1000+ members. Former child actor.



### Tim Reinhart, Founder

Building AI agents at Dodo. Studied Computer Science at Stanford and Robotics at ETH Zurich. Built autonomous drone systems at one of the worlds leading robotics labs and worked on mobile computer vision applications.



### Company Launches

[### Dodo - AI Workforce for Specialized Healthcare Clinics 🦤](

Hey YC! We’re Dominik, Tim, and Julius from [Dodo](

Dominik and Julius grew up together, and we have known each other for 15 years. We were all in grad school together and just moved up from Stanford.

**TL;DR: Dodo handles front- and back-office tasks for specialty clinic end-to-end**
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*   Our AI agents answer calls, send medical records, and refill prescriptions—fully autonomously, with no human in the loop
*   We are starting with veterinary clinics, and are expanding to dental and physical therapy
*   Same-day cancellations trigger automatic outbound calls, filling availabilities on short notice
*   This means: No more hold music, phone trees (”press 1 for x”), or voicemail beeps (sorry if you like listening to jingles for minutes on end 🎶)

### **How you can help ❤️**

*   Know someone **who owns a specialty clinic, independently or through a larger corporate/PE?** We would be grateful for an introduction!
*   **Reach out **[**founders@dodo.health**]( or book time on our **[**calendar**](

### **Problem: Clinics can’t keep up with their admin work**

*   **🫥 Understaffed**: Clinics face labor shortages for administrative tasks, with staff feeling burned out due to long hours and inefficient workflows.
*   **🚆 Undertrained**: One in three medical receptionists leaves their job each year
*   **☎️ Phone-based**: Clinics handle up to 80% of their communication over the phone
*   **⏳ Result**: Bottlenecks in the front- and back-office, as clinics miss calls and clients. They also fail to fill in cancellations on short notice, decreasing efficiency. Callers spend 67% of their call time on hold

### **Solution: An AI Workforce for Specialty Clinics**

*   Handling all calls through verticalized AI agents trained on specialty knowledge and receptionists’ manuals (we’re talking literal binders 📚)
*   Interactions with internal software to update patient files, manage schedules, and execute necessary administrative tasks
*   Automatic outbound calls to fill missed appointments on short notice



### **👨‍👦‍👦 Meet the Team**

If you’ve been to a specialty clinic recently, chances are you’ve seen us shadowing their front desk 🕵️‍♂️



**Julius** [julius@dodo.health](  
[

**Dominik** [dominik@dodo.health](  
[

**Tim** [tim@dodo.health](  
[
