Schillerstraße 56-58, 10627, Berlin, DE Vollzeit Unternehmensbeschreibung Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology – with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch. Stellenbeschreibung - You will handle and written customer enquiries on behalf of our client and thus make a significant contribution to individual customer satisfaction. To do this, you will increasingly use modern media, such as WhatsApp, social media channels and other chat functions. - In day-to-day operations, you will continuously develop the service and also provide support with concierge and breakdown assistance issues. Qualifikationen - Personality: Customer-oriented, responsible and communicative. - Working method: Reliable, service- and solution-oriented. - Experience and know-how: You are enthusiastic about customer service, have a quick grasp and are adept at using information technology. Ideally, you already have practical experience in the travel/tourism/service sector. - Languages: You speak Dutch at a native level and also have a very good command of written and spoken English. Additionally you have good german skills. - Education: No specific education necessary. Zusätzliche Informationen Please note, that the job location is in Berlin and a 100% remote work is not possible. We are looking forward for your application. If you should have further questions, that need to be answered before an application, feel free to contact our Recruiter via Sinan Delikaya Ergänzende Informationen: Anforderungen an den Bewerber: Erweiterte Kenntnisse: Anwenderberatung, Anwender-Support (IT), -Korrespondenz, Kundenberatung, -betreuung
Dutch-speaking Customer Service Expert (m/f/d) for a car rental company (Callcenteragent/in)