Our hearts are burning for sport in all its facets and for the many opportunities that the digital world brings with it. We at Eversports are an international, dynamic team that works hard, has fun and shares a great vision 1 JUNIOR CUSTOMER CARE EXECUTIVE (m/f/d) - German & French speaking OVERVIEW Bonjour & hallo! As our new Junior Customer Care Executive (m/f/d) in Vienna you will use your strong communication skills in German and French and passion for people as well as sports to support our partners in growing their businesses. You will guide our partners towards utilizing the Eversports Manager in the most beneficial and efficient way. Additionally, you will also be in close cooperation with our Sales and Finance department as well as working closely together with our Product & Engineering department daily. FULL-TIME (35h/week, every second Friday off!) Planned start: September 2023 VIENNA, Austria YOUR TASKS Support our existing clients via all support channels such as the ticket system, in writing via live chat and by through the hotline Be involved in Customer Care projects and initiatives as well as keep our existing customers engaged Support in business intelligence projects to ensure data quality in our database Maintain and continuously improve the online helpdesk ensuring the content is up to date, relevant and easy to use Help out in different daily tasks and ad hoc tasks in the customer care department (e.g. customer imports) YOUR PROFILE Excellent German, French and English language skills are a must as you¿ll be in contact with our German and French speaking partners every day IT affinity and very good knowledge of MS Office / Google Workspace Positive mindset and strong interpersonal skills Confidence with calling B2B partners Reliability, attention to details and solution-orientation WHAT'S IN IT FOR YOU? At Eversports, we believe in transparency, so here is the fine print: for the current position we will offer a minimum yearly gross salary of EUR 2.100 (based on a full-time basis of 35h) Now that we got the important stuff out of the way, here is what else we have to offer: Embrace the freedom of flexible, no core hours and take charge of your own schedule Experience the best of both worlds with our hybrid work setup - work from your cozy home office or your own personal desk Work in the office located in the heart of the most liveable city, that waits for you to bring out the best of it Enjoy a full-time, 35-hour workweek, with every second Friday off Stay active and healthy with a monthly sports budget to book your favorite activities at Eversports - it¿s time to have fun while staying fit! Invest in yourself with a €500 training budget and 5 extra vacation days for further trainings and self-improvement Explore your areas of interest during our quarterly "Day to explore" Embrace innovation with state-of-the-art equipment, whether you¿re an Apple enthusiast, a Windows wizard, or a Linux lover Enjoy our monthly company lunch completely organized and paid by the company Join our after-work (sport) activities and exciting cross-national team events Last but not least, be a part of the passionate, international, innovative and, of course, sporty team - let¿s make work feel like play! At Eversports we acknowledge and value the strength in diversity which is why we have 80 employees from 20 different countries. Alongside our strong value for diversity is our emphasis on respect towards others. Every employee has a voice and the opportunity to contribute towards developing our company. We look forward to receiving your application regardless of your gender, ethnicity, age, disability and sexual orientation. We look forward to hearing from you! Apply now! Das Mindestentgelt für die Stelle als JUNIOR CUSTOMER CARE EXECUTIVE (m/f/d) - German & French speaking beträgt 2.100,00 EUR brutto pro Monat auf Basis Vollzeitbeschäftigung. Bereitschaft zur Überzahlung.
JUNIOR CUSTOMER CARE EXECUTIVE (m/f/d) - German & French speaking