Über uns Located in Hannover, you will find a company that takes care of your career and personal development. You will be working in a new renovated and bright Office and you will have the chance to work with an ambitious young team Das bieten wir dir: What’s in it for you? - 30 Days of Holiday - Flexible Shifts (8:30 - 16:30 or 9:30 - 18:00) - negotiable Home Office Days - Indefinite Contract - 28 to 30K Base Salary - Excellent Career opportunities with a direct career path - No Weekend/ Night Shifts - Regular team events nationally as well as internationally - Gym Membership is included - Fruit, coffee and drinks for free in the office Das könnten bald deine Aufgaben sein: Your daily tasks as a Customer Advisor for Parking App will be: - Answering incoming queries from customers (phone, social media) - Identifying issues and provide solutions - Ensuring high level of customer satisfaction - Recording data in the CRM system - Providing ad-hoc support - Being a team player and participate in the success of the team and project Das solltest du mitbringen: Skills, qualifications, and interests you need to succeed in this role: - A native level of German and at least a C1 level of English - Knowledge of the value and impact that a good customer experience can create - Being an attentive listener, comfortable and skillful at communicating with people - Having a drive for excellence and professionalism - Being a real team player and committed to your work - Ideally completed commercial training or comparable professional experience
Client Specialist for Parking App (m/w/d) (IT-Kundenbetreuer/in)