"playtech" - SOURCE OF SUCCES We are developing market-leading turnkey wagering solutions for the modern sports betting industry, covering all sectors and distribution channels from retail to online products. Our 600 employees based in Vienna, Bremen, London, Malmö, Nicosia and Sofia build the foundation of our success and YOU can become part of it! WE'RE HIRING! 1 Jira and Confluence Administrator - 2nd level support (m/f/d) JOB DESCRIPTION Respond to incoming support requests (jira ticketmanagement etc.) Log support requests in appropriate jira, filling in all required fields with appropriate detail Triage incoming support problems to establish appropriate issue priority and complexity; escalate urgent issues in a timely manner Investigate issues, that fall within the individual's area of competency Manage personal backlog of issues to ensure that currently assigned tickets are progressed appropriately Allocate tickets to appropriate technical staff for resolution where necessary Update personal tickets with current status and progress Ensure that your teamlead and stakeholders are kept informed about the status of issues Make authorised patches and check functionality Complete development tasks that have been allocated to them by their manager Set-up, configuration and maintenance of testing, staging and production environments for investigations Detect and resolve security, performance, and availability issues to ensure maximum uptime and performance Maintaining tools for reporting, monitoring etc. Support the Introduction of a new testing automation processes QUALIFICATIONS Competence of a degree in Computer Science, or equivalent working experience Strong background in Windows Experience with testing automation (nice to have) Ability to use a wide variety of open source technologies Basic experience of code and scripts writing Experience of working in an Agile environment (nice to have) WHAT WE OFFER A pleasant and friendly work environment in a growing and dynamic company, operating on an international level Challenging tasks with innovative products Minimum monthly salary pursuant to CBA is EUR 2.854,- gross (ST1/Entry Level) Of course, remuneration can be well above the stated minimum, depending on qualification and experience BENEFITS Flexible working hours Homeoffice Continous training & development opportunities Regular team events and participation in sports events No dress code Cooperative atmosphere with a friendly work environment Excellent connections to the public transportation system, as well as subsidised underground parking spaces Meal vouchers Free coffee, fresh fruits and other snacks JOB LOCATION A-1150, Diefenbachgasse 35 We look forward to receiving your application under the following link: Das Mindestentgelt für die Stelle als Jira and Confluence Administrator - 2nd level support (m/f/d) beträgt 2.854,00 EUR brutto pro Monat auf Basis Vollzeitbeschäftigung. Bereitschaft zur Überzahlung.
Jira and Confluence Administrator - 2nd level support (m/f/d)