1 (Junior) Technical Account Manager (f/m/d) We also encourage applications from techy-savvy people who have been working in another field and have a strong interest in an IT-based environment. Your mission You don't feel like standing still? Then DIMOCO is the right place for you! We are looking for a dynamic personality with the will to develop and succeed. You will live our service-oriented approach towards our customers and will support us with your technical expertise. In this position you are responsible for the technical advice and support to our customers. Moreover, you act as the competent point of contact between the customer, sales and IT & development. Sounds exciting? Keep reading Your tasks in more detail - You will lead the technical accessibility support in international mobile payment projects - With your technical knowledge you support sales in the bidding phase as an active player - You take care of configuration and customization of the mobile payments platform - You drive technical development according to customer requirements in close cooperation with IT & Development and product management - You support the Sales department in acquiring new business through pre-sales consultancy service - You manage multiple integration projects - configuration of customer accounts, support the customer with the technical integration to the payment system, coordinate the integration with internal departments and external partners, perform troubleshooting of technical issues and resolve them - You provide 1st and 2nd Level support for customers after successful integration. Your skills - You are a candidate who comes from an interface function development/IT and internal/external customer, who is technically versed (in a software-related environment) - Alternatively, you are a software developer with strong communication skills who wants to move out of development - We also encourage applications from techy-savvy people who have been working in another field and have a strong interest in an IT-based environment - You have solution-oriented thinking and acting and a service-oriented personality - Excellent command of English language is needed; German is a plus - Familiarity with payment services environment and systems (PSP gateway, Card payments, PCI, etc.) is considered an advantage - Knowledge in the iGaming Industry is considered as an advantage - Basic knowledge of SQL (Oracle Database) is an advantage DIMOCO's promise - A position with great responsibility which is diverse and exciting - Amazing benefits like a day off on your birthday, enabling you to celebrate this special day with your family and friends - Interesting and international working environment in the growing and forward-looking payment industry, characterized by a dynamic and open working atmosphere - We support you: You will receive comprehensive training on our products and systems - Team spirit, passion, creativity and flat hierarchies characterize our company - Flexible working hours and home office options - Modern office in Vienna's 6th district and at Campus 21 in Brunn am Gebirge (with a free shuttle bus to and from Vienna) - Regular DIMOCO team events - Of course, you will receive a competitive remuneration package, which we will be happy to discuss with you personally. For legal reasons we have to indicate the gross annual salary which starts at a minimum of € 40.600. We are of course ready and willing to offer you more than the starting figure, depending on your professional experience and qualifications. Up for the challenge? Let's get in touch We look forward to receiving your online application: / DIMOCO Payments GmbH Kerstin Günes Human Resources Campus 21, Europaring F15/302 A-2345 Brunn/Gebirge T: W: / Das Mindestentgelt für die Stelle als (Junior) Technical Account Manager (f/m/d) beträgt 40.600,00 EU
(Junior) Technical Account Manager (f/m/d)