About usWe are looking for people passionate about technology, with creative and innovative ideas, outstanding commitment and above-average performance. We offer you this interesting and challenging working environment.You can work hybrid. Currently, this means that we meet in the office for two days and you can work from home for three days. This position is very suitable for re-entering the working world, for example after a longer break, e.g. parental leave. Your TasksYou will be working for a well-known customer in the aerospace industry and your tasks will include: Collaboration in an internationally operating service and support team You will consult and support our customer on-site, via phone, or chat in troubleshooting and problem resolution for PLM applications in the areas of design, data and configuration management, and manufacturing within the aircraft programs User support during the deployment phase of newly developed PLM software solutions into operation Knowledge management within a service platform Your ProfileWe are looking for motivated and passionate people, eager to learn, willing to share, establishing innovative ways of working and influencing culture change. A technical degree from a university is a very good basis, but not mandatory You have first experience in IT support, good analytical skills and you are looking for a change of you career and want to extend your skills in the domain of PLM (Product Lifecycle Management) You enjoy communicating in an international environment with customers and colleagues You are highly motivated to work independently and think in a customer-oriented manner when analyzing systems and troubleshooting problems You are curious, enjoy acquiring new skills and knowledge, and find it challenging to apply them to new problems You can converse in English without any problems and a (basic) knowledge of German is also a plus WE OFFER Versatile challenges in a complex environment An attractive working environment, with innovative projects, flat hierarchies and short information and decision paths A high degree of personal responsibility in a creative working atmosphere A trusting cooperation in an experienced international team and personal development opportunities We support you in your personal and professional development with a wide range of opportunities for further training Attractive performance-related remuneration and various additional benefits Become part of a successful team and accompany the digital transformation of our customers with us! That's on topImmediately feel part of the team! We believe in appreciation from day one - so we start right away with a welcome package and getting to know the business unit. In addition, there is a general introductory event for all new CENIT employees and a CENIT mentor who is always on hand with advice and support.We support each other. In the team, across departments, all the way up to the Executive Board. This is particularly encouraged by our flat hierarchies and a respectful "you" culture.In addition to exciting tasks and an appreciative environment, we offer many other benefits for the feel-good factor: whether it's the company pension plan (employer- and employee-funded), additional accident insurance, possible conclusion of occupational disability and term life insurance, the CENIT working time account, the PME family service or, for example, sick pay allowance in the event of long-term illness and full reimbursement of the ten "child sick" days per parent.Further training opportunities at the CENIT Campus, annual personal target discussions, work-life balance through trust-based working hours and the possibility to flexibly organise working hours and location, health management measures such as online yoga courses or sporting competitions are part of our overall package, as is our offer for bicycle leasing, subsidy for the job ticket and other mobility benefits. The way to usThe way to us is quick and uncomplicated. Simply upload your CV or apply with your XING or LinkedIn profile. No cover letter is necessary. One click on the "Apply" button and everything is sent in a minute!If you have any questions, please contact Janina Schmidt .
IT Support PLM (m/w/d) Hamburg (IT-Kundenbetreuer/in)