Your Mission We are seeking a highly motivated and experienced Change and Release Manager to join our Solutions Design & Delivery Team. As the Change and Release Manager, you will be responsible for ensuring the smooth and efficient delivery of updates, upgrades, and new features across our diverse portfolio of applications. This includes managing communication, risk identification and mitigation, schedule adherence, downtime, decision gates, and release approvals. You will work closely with various application teams, including ERP, CRM, Integration, EDI, E-Commerce, Automation, Sustainability, Insights & Analytics, and Corporate and Legacy applications, to foster collaboration and ensure seamless coordination on cross-department projects. Your role will be vital in maintaining high-quality performance and delivery while upholding our core values of trust, transparency, collaboration, customer focus, ownership, and value centricity.Your Role Develop and implement a robust change and release management process to ensure the successful delivery of updates, upgrades, and new features across all applications Coordinate with application teams to plan and schedule release activities, considering dependencies, resource availability, and business priorities Conduct risk assessments to identify potential issues or roadblocks, and develop mitigation strategies to minimize impact on project timelines and business operations Serve as the central point of contact for all change and release-related communications, both internally and externally, ensuring effective stakeholder management Facilitate decision gates and release approvals, working closely with relevant stakeholders to ensure alignment with organizational standards and best practices Monitor and track release progress, providing regular updates to the global delivery and operations manager and other key stakeholders Collaborate with the development, testing, and infrastructure teams to streamline and automate release processes, promoting continuous improvement and efficiency Champion the adoption of DevOps principles and agile methodologies within the change and release management function, driving a culture of collaboration and innovation Stay up to date with industry trends and emerging technologies related to change and release management, recommending relevant improvements or tools to enhance the overall process Provide leadership, guidance, and support to the change and release management team, fostering a positive work environment and promoting professional growth and development. Establish end-to-end test management processes and practices, ensuring proper test planning, execution, and documentation across all application releases Set up and manage a change board to oversee change requests, assess their impact, and make informed decisions on whether to approve or reject them Collaborate with relevant stakeholders to establish release schedules and planning, taking into account dependencies, resource availability, and business priorities Develop and implement release reporting mechanisms to track key metrics, provide visibility into release progress, and support data-driven decision-making Coordinate incident management activities related to releases and changes, ensuring prompt identification, escalation, and resolution of any issues or disruptions Take responsibility for dependencies management, proactively identifying and addressing dependencies between applications, teams, and projects to mitigate potential risks and ensure smooth release coordination. Your Profile and Qualifications University‘s degree in computer science, information systems, or a related field. Relevant certifications (e.g., ITIL, Agile, DevOps) are highly desirable Proven experience in change and release management, preferably in a complex and diverse application landscape with a mix of vendor-managed, cloud-managed, and in-house-developed applications Strong understanding of software development lifecycle (SDLC) methodologies and release management best practices Excellent project management skills, with the ability to plan, organize, and prioritize multiple tasks and projects effectively Exceptional communication and interpersonal skills, with the ability to collaborate and build relationships with cross-functional teams and stakeholders at all levels Analytical mindset and problem-solving abilities, with a keen eye for detail and a proactive approach to identifying and resolving issues Experience in risk management, including the ability to assess, analyze, and mitigate risks effectively Familiarity with DevOps principles, automation tools, and continuous integration/continuous deployment (CI/CD) pipelines Strong leadership skills, with the ability to motivate and inspire a team to achieve shared goals Flexibility to work in a global environment across different time zones and travel as required Your Work Atmosphere and Perspectives Receive a competitive compensation package and great benefits such as a reduced Urban Sports membership or subsidy for Deutschlandicket Work in an international, dynamic and diverse team with a great team spirit and hands-on mentality that is digitizing a traditional industry Participate in an open feedback culture with 360° feedback as well as transparent communication and decision-making channels Benefit of a wide offer of individual trainings, courses and coachings for the best personal development and improve your language skills in our free German and English classes Work in a modern hybrid environment and design your working hours (Fulltime = 38,5h) in a flexible and employee-friendly way Meet your colleagues in a nice, centrally located office with convenient public transport options Enjoy our regular and irregular company and team events (also remote!) About usDigitalizing the Industry. Kloeckner.i, as part of Klöckner &
Change and Release Manager (f/m/d) (Change-Manager/in)Change and Release Manager (f/m/d) (Change-Manager/in)Change and Release Manager (f/m/d) (Change-Manager/in)