About us We as e-commerce specialists would like to expand our team at our Hamburg office and are looking for a Senior Account Manager Digital (m/f/x) full-time as soon as possible. We achieve top performance with innovation and fun. We accompany our customers in the development of their digital ecosystem and develop solutions for their problems of today, tomorrow, and the day after tomorrow. Among them, we accompany well-known brands like Snipes, L'Oreal, Hunkemöller, Boohoo, Puma and Calvin Klein. As a global player, we combine the best of consistency and agility. At the same time, our team of around 50 people in the DACH market works with a lot of personal responsibility and on short paths within clear processes and standards. We are looking for people who want to grow with us and shape the future of e-commerce together. Tasks In this role, you’ll get to Relationships are not only a private matter. You understand clients as partners and advice and lead them Look after each other. Manage the client's health based on budget, project quality and satisfaction Those who have a nose for something will be a nose ahead of the competition. You anticipate opportunities and are able to transfer them in the actionable project and services. Therefore you consult, listen and make an upsell Be a pillar of strenght. You are able to handle situations like de-escalation and contract negotiations Yin and yang. You balance highly between clients' needs/interests and internal expertise Profile Your skills and qualifications Are you our Bachelorette? You have completed Management Assistant for Marketing or a bachelor's degree, preferably in business, E-Commerce, or technical fields is a plus Frontend and Backend do not only sounds like forth and back to you? Perfect! You have expertise in at least one e-commerce topic Juggling with numbers is something you consider fun. Gross Margin and KPIs like ROI and EBIT are your home turf Do you know the difference between a presentation and an essay? This means your presentation skills are at a high level and that´s what we are looking for Konnichiwa! Doesn't ring a bell? No problem! We are an international team and a good knowledge of English is sufficient. German is a plus We offer Team Events Because we enjoy celebrating our successes and want to strengthen our cooperation Flexible working hours and working from home possibility - we trust you For individual freedom and a better balance between family and career Free choice of hardware (laptop, smartphone, etc.) Because we like to leave the choice of your technical equipment to you, even for private purposes Your own training and further education budget So that you can develop according to your own motivation and your strengths An exciting international working environment Astound Commerce is represented internationally and works together in multicultural teams Flat hierarchies, short distances, and personal responsibility So that you have the freedom to push your ideas and projects forward Time with your family friends With us, you also get Christmas (24.12) and New Year's Eve (31.12) off for the whole day Green Transportation We support you with a personal e-mobility budget (railcard, public transport, e-bike, e-car leasing, etc.) Contact How to reach us: You don't meet the desired criteria 100% and your resume looks like an experiment? That doesn't matter! Life experience is also important to us - so show us what you can do. Send us your application online: Astound Commerce GmbH Sascha Starlinger We are looking forward to getting to know you :)
Account Manager Digital (m/w/d) (Operations Manager/in)