- Support Process Excellence in their mission to drive process-orientation at AirPlus forward embracing continuous improvement - Responsible for strategic process management topics - Design and further develop KPI reporting and tools to monitor process performance in line with defined KPIs - Initiate and manage complex process optimization measures using Lean Six Sigma toolbox - Develop and roll-out company-wide continuous improvement approach - Work in close exchange with process experts as well as key stakeholders to improve business value - Ensure stable system usage (BIC process design) and drive needed system optimizations - Update modelling conventions (BPMN 2.0) as necesssary - Facilitate and moderate cross-functional workshops (physically or virtually) - Develop LSS training modules and conduct training regurlarly - Elaborate ideas, tools or concepts and create related management presentations - Manage stakeholders and promote continuous improvement at AirPlus Ihr Profil: - University degree in Economics, Business Administration or similar education - Several years of relevant job experience in an international business environment - Strong analytical thinking and problem-solving skills, with strive for pragmatic and business-oriented solutions - Ability to lead and present topics in a clear and structured way (project management experience is an advantage) - Expertise in process and change management such as Lean Six Sigma methodology - Commitment to team results within a multicultural environment - Ability to work independently, responsibly and proactively, paired with a growth mindset - Strong communication skills in German and English AirPlus is a leading provider of corporate travel payment solutions for over 49,000 corporate customers worldwide. As the market leader in Germany with 30 years of experience, AirPlus is well known for innovations and expertise in the Business Travel Payment and Analysis area. With about 1,300 employees globally, AirPlus is a competent and reliable partner in matters relating to Business Travel Management. In order to maintain this high standard, the skills of our employees and the development of their potential, are especially important to us.
Process Excellence Manager (m/f/d) (Betriebswirt/in (Hochschule))