Your responsibilities include managing and developing a portfolio of corporate clients and travel agencies in the Berlin region with the goal of optimizing specified performance metrics. This includes: - Analysing customer needs in close cooperation with Account Steering - Preparing and executing contract negotiations with assigned corporate customers & travel agencies - Monitoring performance and identification of revenue potentials - Proactively defining and initiating measures to optimize performance & customer retention - Consulting on new technologies and distribution channels as well as on the topic of sustainability at the Lufthansa Group - Target group specific communication as well as consolidation of customer feedback & market trends - Agile working in central projects to actively shape distribution structures & processes in Germany - Identifing potentials in the area of MICE throughout Germany and further develop suitable products with central departments Ihr Profil: You would fit well in our team if you can adapt well to different customers, work solution-oriented and teamwork is important to you. In addition, we pay attention to the following: - Completed studies/university degree in economics or a related field, aviation management, tourism or similar - Several years of experience in B2B sales, key account management, preferably in the airline or travel industry - Other skills: Confident handling of Excel and Power Point - Personal qualities:Customer orientation, sales talent, ability to express yourself verbally, persuasiveness, negotiation skills, analytical/conceptual thinking, flexibility, cost/benefit awareness, intercultural competence, willingness to travel on business - Excellent and goal-oriented communication skills in German and English Deutsche Lufthansa AG is a globally operating aviation group. In the financial year 2022 it generated annual revenue of EUR 32,770 bn with an average of 109.510 employees. Deutsche Lufthansa AG is organized into the business segments Network Airlines, Point-to-Point Airlines, the Aviation Services segment with the business segments Logistics, MRO and Catering, and the other companies and Group functions.
Key Account Manager (m/f/diverse) (Key-Account-Manager/in)