Advice and support to customers and sales team, implement technical customer solutions and partner data integration, as well as assist with technical issues on existing customers. - 2nd level Technical consulting, implementation and integration of new and existing customers and partners - Coordination of national and international implementations - Support and monitoring of the implementation process,create documentation of the process and monotor progress - After completion of the implementation handover to the responsible account manager and support - Customer sales support - Preparation of documents and concepts - Training for sales and sales support - Coordination/clarification with internal interfaces and partners - Support in clarifying complex technical problems Ihr Profil: - Completed commercial training or equivalent studies - High technical understanding, ideally several years of experience in the field of technical implementation, customer service, first project experience - Very good self and time management, particularly with regard to the ability to meet deadlines under high pressure - Team-oriented, especially when dealing with all internal and external stakeholders - Negotiation and decision oriented - High analytical skills to independently identify tasks and requirements, solve problems and achieve goals - Very good knowledge of English and German - Very good knowledge of MS Office products, preferably good knowledge ofd ata formats - A high level of commitment, flexibility and networking skills are required AirPlus is a leading provider of corporate travel payment solutions for over 49,000 corporate customers worldwide. As the market leader in Germany with 30 years of experience, AirPlus is well known for innovations and expertise in the Business Travel Payment and Analysis area. With about 1,300 employees globally, AirPlus is a competent and reliable partner in matters relating to Business Travel Management. In order to maintain this high standard, the skills of our employees and the development of their potential, are especially important to us.
Global & Technical Implementation Manager (m/f/d) (Betriebswirt/in (Hochschule))