As a Salesforce Consultant (all genders), you will be part of a team that analyzes customer requirements, develops innovative solutions and implements them in the cloud using state-of-the-art technologies. - Analysis, conception and implementation of Salesforce applications within the scope of customer projects - Very good understanding of customer requirements and business processes in the areas of CRM, sales, service or marketing, as well as functional and technological consulting for new/existing customers - Recording and specifying requirements, conducting technical workshops, presenting project results - Implementation of complex requirements using automation tools (process/flow builder and point-and-click applications), assumption of (partial) project responsibility and management of development resources - Sparring partner for technological, functional and methodological questions, support with further development of the consulting portfolio and in sales (preparation of offers, PoC) Ihr Profil: - University certificate or equivalent studies and relevant professional experience in IT - Several years of Salesforce experience, ideally as an administrator or in consulting - (Advanced) administrator/expert knowledge in at least one Salesforce Cloud (Sales, Service, Experience, Pardot, Marketing, Tableau CRM etc.) - certifications are an advantage - High level of initiative, ability to think in an abstract way, pragmatism and fun working with different industry topics - Strong consulting skills, flexibility as well as communication skills at all levels - Fluent in German and English - Willingness to travel if required by the project Lufthansa Industry Solutions is a service provider for IT consulting and systems integration. The Lufthansa subsidiary supports its customers in the digital transformation of their companies. The customer base includes companies within the Lufthansa Group as well as more than 300 companies in various industries. Headquartered in Norderstedt, Germany, the company employs more than 2.400 people at several branches in Germany, Albania, Switzerland and the USA.
Salesforce Consultant (all genders) (IT-Berater/in)