YOUR RESPONSIBILITIES - EXCITING AND CHALLENGING You will work closely with our various logistics service providers on both an operational and strategic level, laying the foundation for a successful partnership You will support our partners throughout the lifecycle and build a long-term, strategic and empathetic relationship through close collaboration You’ll actively support the expansion of our network of transportation and fulfillment partners, ensuring that we can offer our customers a wide portfolio of logistics services You will support our account management team with special requests from our customers and independently find customer-oriented solutions You support our implementation team in the integration of new customers and ensure a smooth start of shipments You’ll act as the voice of the logistics service providers within our organization to improve products, processes and strategy in the long run You’ll support administrative tasks (e.g. invoice verification) to ensure a seamless process for our customers YOUR PROFILE - DETAIL-ORIENTED, INDEPENDENT AND MOTIVATED You have already gained 1-2 years of experience in the areas of logistics or supply chain management, ideally in E-commerce / D2C You are experienced in the cooperation and management of various service providers You maintain an overview of complex physical and digital process flows and proactively develop them further with a focus on the customer You are able to use your time and resources effectively in day-to-day operations, while not losing sight of the overall customer portfolio You are characterized with a "hands-on" mentality, a high degree of initiative and commitment, as well as structured and goal-oriented Your excellent analytical and strategic skills allow you to quickly adapt to a dynamic environment and complex customer needs You are a true communication talent with very good German (C1) skills, English is a big plus YOUR BENEFITS - GROWTH, HIGH IMPACT AND FUN Play a key role in our high-performing team determined to shape the future of E-commerce in Europe while working hand in hand with our experienced founders (Rocket Internet, Foodora, Kaia Health, Curingshot) For us, it’s not important where you come from, but how happy you make your customers. If you have your own philosophy or a new approach to your work, we would be happy to learn from you Work in a 2x Kununu awarded Top Company and generate high impact in a fast-growing as well as international environment Benefit from our highly flexible work model including home office and working from abroad. Your onboarding week will take place in our nice Headquarters in the heart of Munich Have a competitive compensation package and a generous annual development budget of 1.500€ paired with 3 additional development days to support your individual journey with us We support your physical and mental health. Select from a range of offerings such as Dance E-Bike, Kyan Health App, or Well-Pass on top of your 28 vacation days to recharge your batteries Get a state-of-the-art tech set-up right from the start. You can choose your hardware (Apple or Windows) and additional equipment such as noise-cancelling headphones Besides regular after-work specials and team events, join us at our yearly off-site and other amazing office parties About usE-commerce is booming! New, cool independent brands are popping up every day. Capitalizing on trends and social media, they win customers quickly, only to be let down by inconsistent post-sales processes that quickly become a growth bottleneck. We want to reinvent the e-commerce industry with our Fulfillment as a Service platform! Our mission is to enable all online stores to provide their customers with a seamless and best-in-class experience so that they can continue to grow and challenge their established competitors. Do you want to actively shape the future of E-commerce in Europe and become part of a high-performance culture? Then you have come to the right place!We are constantly looking for different perspectives as we understand each person can contribute in their own way. We value diversity in all its aspects at Alaiko and encourage you to apply even if you think you don’t match all requirements. Please, let us know in case you have any accessibility needs, we gladly adapt our workplace/tools.
Logistics Manager (m/f/d) (Logistiker/in)