New York University Berlin Resident Assistant (m/f/d) New York University (NYU) Berlin is seeking a full-time live-in Resident Assistant within NYU Berlin’s Student Residence in Berlin, Kreuzberg. About New York University Founded in 1831, New York University is one of the largest and most prestigious private universities in the United States. NYU is based in New York but also operates branch campuses and research programs in other parts of the U.S. and around the world. As a community of scholars (faculty, students, and staff) that is inclusive of divergent backgrounds and historically underrepresented groups, NYU engages a diversity of viewpoints, perspectives, and approaches. About NYU Berlin NYU Berlin is one of NYU's global study-away sites and provides US and other international students with the opportunity to spend a semester studying in Berlin while earning credits towards their degree. The program is fully integrated into NYU's curriculum and designed for BA students in the social sciences, arts and humanities who want to earn credit in their major - including art, art history, drama, environmental studies, European studies, German, history, math, music, politics, psychology, and sociology - while having a transformative experience abroad. Most courses are taught in English. Seminars and lectures take place at the academic center located within the complex of the Kulturbrauerei in Prenzlauer Berg and at NYU Berlin's art and drama studio in Kreuzberg. The program size is 100 students per semester, as well as various January and summer programs. Position Summary This is a full-time live-in position. The Resident Assistant will live in NYU Berlin’s Student Residence in Berlin, Kreuzberg, in a modern, spacious, fully furnished single apartment. This position encompasses a broad range of responsibilities and offers an opportunity to sharpen various organizational, communication, and interpersonal skills within a short period of time. The Resident Assistant’s primary role is to monitor and promote the well-being of the students and support a sense of community. The Resident Assistant serves as a source of expertise on the local socio-cultural context. They organize events that promote a sense of community and belonging among the students. Their portfolio of tasks also includes administrative work related to residential life, extra-curricular programming, including orientation, learning journeys, events, etc. This is a 1-2 years fixed term role, depending on the availability of the finalist. Principal Accountabilities General Administration (45%) Act as a role model and first point of contact for students, providing logistical guidance and support. Communicate housing policies to students and ensure that these policies are observed; enforce appropriate disciplinary responses, if necessary. Assist in the facilitation of roommate and suitemate conflicts. Act as a liaison between facility management, security personnel, and students. Organize check-ins, check-outs, and housing orientations and communicate with appropriate NYU Berlin staff regarding any housing issues. Provide emotional support to students as instructed by NYU Berlin's Wellness Counselor on the basis of trainings and other resources. Assist in the organization and supervision of the weekly linen exchange. Assist with the facilitation of fire drills once a semester. Provide administrative support to the Student Life staff at the Academic Center. This may include filing, photocopying, and answering enquiries via phone, and in person. Participate in regular training and staff development sessions. Offer regular 'office hours' to students both in person as well as virtually. Submit contributions to the NYU Berlin newsletter and other communication channels as requested by Student Life staff. Events and Activities (30%) Organize regular activities to create a sense of community, i.e. student workshops and weekend events. Develop flyers, posters, and brochures. Provide organizational support for a wide range of programs, such as volunteering opportunities, clubs and sport events. Accompany students on excursions and 1-2 weekend trips per semester. Student Safety and Wellness (25%) Participate in the on-duty/on-call rotational emergency response and be available to respond to crises during scheduled evenings, weekends, and public holidays. Know University/community resources and make appropriate referrals. Keep supervisors informed about all problems and concerns in the Student Residence. Assist with the student conduct process by submitting incident reports to document cases of concern in a timely manner. Participate in Wellness training seminars and diversity workshops. Position Qualifications Required Education Successful completion of a university degree. Required Experience 1-2 years work experience, incl. internships and student worker. Required Knowledge, Skills, and Abilities A work permit for Germany valid through August 2024. Fluency in German (B2 level or equivalent) and English (C1 level or equivalent). Excellent intercultural and interpersonal communication skills. Strong ability to meaningfully and inclusively engage with members of a diverse student community. Strong time-management and organizational skills. Strong ability to prioritize and multi-task as well as to deal with emergencies. Strong ability to work in a team as well as to develop ideas independently. Service excellence and delivery of high-quality solutions. Confident public speaker. Preferred Experience, Skills and Abilities Study abroad experience (preferably within the context of U.S. universities). Work experience in international education. Experience in producing and editing texts in English (such as handbooks, newsletters, etc.). Genuine interest in getting to know
Resident Assistant (m/w/d) (Büroassistent/in)