english: And as you look at what went on, the problem wasn't that there was a system that didn't work well enough, the problem was that we  didn't have a system at all.
non_english: Keď sa pozriete na to, čo sa stalo, zistíte, že problém nebol v systéme, ktorý by nefungoval dostatočne, ale v tom, že sme nemali vôbec žiadny systém.