english: Hopefully, really understand the customer at its heart, where the customer is, live with them in America. So -- sent the team off, and actually something different happened. They went other places.
non_english: Snáď by sa pochopil zákazník v jeho jadre, keby boli tam, kde zákazník - v Amerike. Tak sme tím vyslali, a v podstate sa stalo niečo iné.