english: (Laughter) Disagreeable givers are the most undervalued people in our organizations, because they're the ones who give the critical feedback that no one wants to hear but everyone needs to hear.
non_english: (smiech) Neprívetiví darci sú najviac podcenení, lebo oni dajú tú dôležitú spätnú väzbu, ktorú nikto nechce počuť, ale je potrebná.