english: As their routine, cash-handling tasks receded, they became less like checkout clerks and more like salespeople, forging relationships with customers, solving problems and introducing them to new products like credit cards, loans and investments: more tellers doing a more cognitively demanding job.
non_english: Ze deden minder routine geldtransacties. Ze veranderden van kassaklerken in verkoopmedewerkers. Ze schiepen banden met klanten, losten problemen op en introduceerden nieuwe producten, zoals creditcards, leningen en investeringen. Meer bankmedewerkers die meer cognitief uitdagend werk doen.