anchor: This report builds on (1) our 1994 report profiling leading private and public sector organizations that have successfully improved mission performance and program outcomes through the innovative use of information management and technology and (2) our 1995 report on the human resource management principles employed by selected public and private organizations to build and sustain high levels of organizational performance.
positive: The report profiles private and public sector organizations that have improved mission performance.
negative: The report profiles homelessness in DC.