anchor: A University of California, Irvine, study released Wednesday found an interactive computer system effectively helps people fill out paperwork for restraining orders, eviction defense, small-claims cases and requests for filing-fee waivers.
positive: A study by the University of California, Irvine determined that interactive computer programs help people fill out paperwork.
negative: A study determined that interactive computer systems do not help people who need to fill out paperwork.