anchor: The appointment last week of William Henderson--a 26-year, second-generation USPS veteran who once served as head of employee relations--as postmaster general is seen as an indication of the importance of labor relations to the long-term health of the service.
positive: Henderson has worked for the USPS for over 25 years.
negative: Being a veteran of the United States Postal Service, Henderson suffers from PTSD as a result of his overseas deployment.