anchor: Programs were requested to develop plans to coordinate and integrate their work in seven important areas--enhancing client access and efficiency in delivering high quality legal assistance; using technology to expand access and enhance services; promoting client self-help and preventive legal education and advice; coordinating legal work and training; collaborating with the private bar; expanding resources to support legal services; and designing a system configuration that enhances client services, reduces barriers and operates efficiently and effectively.
positive: Programs are needed to help clients have better access to legal help.
negative: Programs are sufficient to help clients have better access to legal help.