anchor: Specifically, the majority of employees that responded indicated that they did not understand their workgroup's role in implementing FHWA's corporate management strategies that were based on the Malcolm Baldridge National Quality Award and the Presidential Quality Award Criteria-leadership, strategic planning, customer and partner focus, information and analysis, human resource development and management, process management, and business results.
positive: The majority of employees said that they did not understand their role in implementing certain management strategies.
negative: The employees perfectly understood their role in implementing the corporate management strategies.