anchor: In Virginia, callers to the statewide toll free number now are not only routed to an intake worker in the program serving their area, but can hear informative recordings on relevant legal topics twenty-four hours a day, in English and Spanish.
positive: The Virginia statewide free number have calls taken by a worker in the program serving the callers area. The caller can also hear recordings on legal topics 24/7 in both English and Spanish.
negative: In Virginia callers to the statewide toll free number are only able to hear recordings in English and will not be connected to any humans,