anchor: Many LSC grantees operate intake systems that systematically diagnose each applicant's problems and make referrals through a network of legal and non-legal service providers in the community who can provide the most appropriate types and levels of service.
positive: Making referrals is one of the jobs done by the intake system used by LSC grantees.
negative: The intake system is less concerned about precision with regards to getting people the level of service they need.