anchor: One of the most stupid errors that LSC made as we kicked off an era of planning was not to take the time-and expend the energy-to make other offices and units within our own organization understand the importance of what we were doing and their vital role in helping promote and develop world-class delivery systems.
positive: The LSC did not make parts of the organization understand their purpose.
negative: The LSC made sure each worker knew the reasons for their job.