anchor: It's such a bureaucracy that poor people deal with that a lot of it is just straightening things out, said Anne Erickson, executive director of the Greater Upstate Law Project, which provides support services and updated legal information for offices like Legal Aid.
positive: Anne Erickson works for a project that provides updated legal information for Legal Aid.
negative: Thankfully, poor people don't have to deal with bureaucracy whatsoever because we take care of that for them.