The term 'cold' refers to the fact that you haven't laid any groundwork for your call. If you are calling prospects who have already shown an interest in your products, such as a prospect who fills out a postcard or website request for information, then it's referred to as 'warm calling.'.
Refutation is the act of proving something wrong or false. An example of a refutation is the argument that reverses a court decision. 1  the act of refuting, or proving false or wrong; disproof. 2  something that refutes, as an argument.
Reflation is the act of stimulating the economy by increasing the money supply or by reducing taxes, seeking to bring the economy (specifically price level) back up to the long-term trend, following a dip in the business cycle. It is the opposite of disinflation, which seeks to return the economy back down to the long-term trend.