The term 'cold' refers to the fact that you haven't laid any groundwork for your call. If you are calling prospects who have already shown an interest in your products, such as a prospect who fills out a postcard or website request for information, then it's referred to as 'warm calling.'.
Refutation is the act of proving something wrong or false. An example of a refutation is the argument that reverses a court decision. 1  the act of refuting, or proving false or wrong; disproof. 2  something that refutes, as an argument.
a return of part of the original payment for some service or merchandise; partial refund. verb (used with object), rebated, rebating. 2. to allow as a discount. 3. to deduct (a certain amount), as from a total.