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The difference between a customer and a client can be rather confusing, and even controversial. The most commonly accepted and basic description of the difference is that a customer purchases goods or services from a business whereas a client receives services from a professional such as a lawyer or accountant.
From a customer's point of view the customer service they receive is equally as important as the products or services they purchase. ... There are many critical factors that influence a customer's service. ... Customer Service is a game of balance. ... Customer service does impact sales based on the treatment a customer receives (Banker)....