Provider Services hours: Monday - Friday 8:00am - 5:00pm (unless otherwise noted) 1  Hearing Impaired 711 (Telecommunications Relay Services/TRS) 2  Technical Inquiries Email: network_tech@tufts-health.com.  Phone: 888.884.2404, option 6 - Assistance with website navigation, registration, and account maintenance.
Insurance and the Regenexx Procedures. Insurance only covers office visits, consultations, diagnostic testing, examinations and bracing. Regenexx stem cell and blood platelet procedures are not covered by any insurance carriers including Medicare. However, we do offer Easy Payment Plans.
We have found that insurance coverage comes in all shapes and sizes, many will cover the use of the vitrectomy recovery equipment if you obtain a prior authorization or pre-certification. Obtaining a note from your doctor on their letterhead or prescription pad will expedite this process.