B5 Payment adjusted because coverage/program guidelines were not met or were exceeded. B7 This provider was not certified/eligible to be paid for this procedure/service on this date of service. B18 Payment denied because this procedure code/modifier was invalid on the date of service or claim. submission.
If you're an existing customer, please provide us with your Straight Talk MEID DEC / Serial Number. and your Straight Talk Cell Phone Number when contacting us so we can give you the best possible service. Phone at: 1-877-430-CELL (2355) Sim Customers at: 1-855-222-CELL (2355)
When Straight Talk first launched, all their phones were on the Verizon network, so the rest of the instructions below apply to those CDMA phone like the Samsung R355c and LG290C. These instructions won't work for phones on the AT&T, T-Mobile or Sprint networks.