Billy Lee. General Washington, engraved by Valentine Green after John Trumbull, 1781. William (Billy) Lee, died in 1828, just a few years after his brother Frank. Billy Lee served as George Washingtonâs body servant throughout the Revolutionary War and was the only slave freed outright in Washingtonâs will.
Importance: Agent Utilization is the single most important indicator of Agent productivity. It measures the percentage of time that the average Agent is in âwork modeâ, and is independent of Contact Handle Time or call complexity.
An agent is one who represents another, called the principal, in dealings with third persons. Such representation is called agency. 2296. Any person having capacity to contract may appoint an agent, and any person may be an agent. 2297. An agent for a particular act or transaction is called a special agent.