One-Trick Ponies Get Shot: How services companies can avoid the vendor trap, do better work, and prosper. It's this post, but for services companies in general. Available on Kindle, here. I admit it: For 20 years, Iâve been obsessed about digital marketing.
Production Management. Production management on the other hand focuses specifically on the production of goods and services and is concentrated upon churning output from input. It is a broad sum of activities that go into turning raw material into final, finished product.
Once the key decisions are made, lower-level operations personnel carry them out. If a problem exists, operations personnel will be the first to hear about it. They work to find a solution, and then set about fixing the problem. While operations is a key component of any successful company, it is back-end work. Most support functions fall under operations' control. Such functions include customer service, logistics, production, maintenance, and administration.