B5 Payment adjusted because coverage/program guidelines were not met or were exceeded. B7 This provider was not certified/eligible to be paid for this procedure/service on this date of service. B18 Payment denied because this procedure code/modifier was invalid on the date of service or claim. submission.
If you're an existing customer, please provide us with your Straight Talk MEID DEC / Serial Number. and your Straight Talk Cell Phone Number when contacting us so we can give you the best possible service. Phone at: 1-877-430-CELL (2355) Sim Customers at: 1-855-222-CELL (2355)
The final stage is to enter your current carrier's account information. You will be asked for your current cell phone number, current provider account number, account password/pin number and last 4 digits of your social. Straight Talk will be unable to port your number if you do not wish to provide these.