B5 Payment adjusted because coverage/program guidelines were not met or were exceeded. B7 This provider was not certified/eligible to be paid for this procedure/service on this date of service. B18 Payment denied because this procedure code/modifier was invalid on the date of service or claim. submission.
If you're an existing customer, please provide us with your Straight Talk MEID DEC / Serial Number. and your Straight Talk Cell Phone Number when contacting us so we can give you the best possible service. Phone at: 1-877-430-CELL (2355) Sim Customers at: 1-855-222-CELL (2355)
A good place to start is by finding your phone on the Straight Talk website. Here are some instructions for doing so: 1. Visit the site. 2. Find your phone on the page, and click on the Learn More link underneath the picture. 3. Next, click on Settings. 4. Select Lock/Unlock Keyboard.