B5 Payment adjusted because coverage/program guidelines were not met or were exceeded. B7 This provider was not certified/eligible to be paid for this procedure/service on this date of service. B18 Payment denied because this procedure code/modifier was invalid on the date of service or claim. submission.
If you're an existing customer, please provide us with your Straight Talk MEID DEC / Serial Number. and your Straight Talk Cell Phone Number when contacting us so we can give you the best possible service. Phone at: 1-877-430-CELL (2355) Sim Customers at: 1-855-222-CELL (2355)
Determine if your Straight Talk-compatible phone works on a CDMA or GSM network. This will depend upon both the model of phone and your wireless provider. 1  Phones that work on the CDMA network have a letter âCâ in the model number. 2  Phones that work on the GSM network have a letter âGâ in the model number.