What's in a toner? âMost toners are water-based liquids composed of specific active ingredients including plant extracts and essential oils, tailored to address a variety of skin types. Mainly there are hydrating toners, calming and soothing toners, and astringent toners.
DEFINITION of 'Ombudsman'. An official who investigates complaints (usually lodged by private citizens) against businesses, financial institutions and/or the government.
The Legal Ombudsman defines a complaint as an expression of dissatisfaction with a service. To come within the jurisdiction of the Legal Ombudsman, the complaint must relate to an act or omission about a service which an authorised person (or their employee) provided to: 1  the complainant; or.2  another authorised person who procured the service on behalf of the complainant; or.omplaints to the Legal Ombudsman. The Legal Ombudsman has published data on the type of complaints it receives. We have pulled out the key information to help solicitors understand where complaints come from and how they might be prevented.