This Article is brought to you for free and open access by the Salve's Dissertations and Theses at Digital Commons @ Salve Regina. for inclusion in Pell Scholars and Senior Theses by an authorized administrator of Digital Commons @ Salve Regina. contactdigitalcommons@salve.edu.
Find out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.ind out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.
If a case goes to the Legal Ombudsman, there may be a case fee of Â£400. The case fee will be waived if the case is: 1  settled, resolved or determined in favour of the lawyer (this means that the case is resolved for the same or less than what was offered by the lawyer) and. Handling a complaint that has been referred to the Legal Ombudsman. There will be occasions when you are unable to resolve a complaint through your complaints handling process and the complaint is referred to the Legal Ombudsman (LeO).