BOOK NOW. The Celtic Manor Resort is a world-class destination for golf, with three championship courses, The Twenty Ten, Roman Road and The Montgomerie, plus state of the art Golf Academy and two luxury clubhouses. Caerleon Golf Club is a 9 hole golf course in the village of Caerleon, a short drive from the Resort.OOK NOW. The Celtic Manor Resort is a world-class destination for golf, with three championship courses, The Twenty Ten, Roman Road and The Montgomerie, plus state of the art Golf Academy and two luxury clubhouses. Caerleon Golf Club is a 9 hole golf course in the village of Caerleon, a short drive from the Resort.
What Is An ACD? An ACD is a computer telephony function associated with automatic phone answering systems. Here is a common definition for this term: In computer telephony, an ACD (Automatic Call Distributor) is a system that automatically distributes phone calls to a specific group of agent work stations.
Originally, the ACD function was internal to the Private Branch Exchange of the company. However, the closed nature of these systems limited their flexibility. A system was then designed to enable common computing devices, such as server PCs, to make routing decisions.he system consists of hardware for the terminals and switches, phone lines, and software for the routing strategy. The routing strategy is a rule-based set of instructions that tells the ACD how calls are handled inside the system.