Whatâs a SLA: Service Level Agreement A Service Level Agreement (âSLAâ) is a very important component of a relationship between a service provider (your business) and a client (your customer). An SLA is a contractual agreement between the business and the client where the services that will be provided are defined and described, and where remedies if a business cannot meet these requirements are set forth.
The instep of the foot is the middle, arched area of the foot between the toes and ankle. Your ankle, composed of ligaments, muscles, tendons and bones, is the joint connecting your foot and leg.
If the instep is too tight, go for a wider or bigger size. The widest part of the foot is called the ball (it's where you bend your foot when you walk or run). Make sure the ball of your foot lines up with the the ball of the boot (that's the widest part of the boot where the steel shank ends).