1. Customer-centric leaders provide direction and purpose. The first driver focuses on setting the right direction and sculpting the organizationâs vision for customer centricity. Sitting behind this vision must be a strategy that delivers differentiated levels of customer experience.
Exploitation is defined as the act of using resources or the act of treating people unfairly in order to benefit from their efforts or labor. 1  Making use of natural resources to build a city is an example of the exploitation of those resources. Taking advantage of someone's need for a job and paying them only pennies to perform work so you can get rich is an example of exploitation.
1 (disapproving) a situation in which somebody treats somebody else in an unfair way, especially in order to make money from their work the exploitation of children Starvation and poverty are the result of global economic exploitation, not lack of resources. Oxford Collocations Dictionary adjective brutal, ruthless, cynical, â¦ verb + exploitation prevent, struggle against, be open to, â¦ See full entry; 2 the use of land, oil, minerals, etc. commercial exploitation of the mineral resources in Antarctica Oxford Collocations Dictionary adjective effective, efficient, full, â¦ verb + exploitation be ripe for See full entry