Emergency Situations. If you or a covered family member are in a life-threatening situation, call 911 or go to the nearest hospital. The hospital will contact us through the 800 number on your benefit card, and a licensed professional Humana Behavioral Health staff member will assist you. In consultation with hospital staff, the Humana Behavioral Health care manager will authorize the appropriate level of care.
Operation. USB Selective Suspend allows any USB device driver -- a program that determines how a computer communicates with a USB peripheral device -- to turn off, or suspend, the device it controls when the device is idle.
A couple of reasons I can think of are either there is an incompatible driver, or you are using some app which is taking control of the power options. e.g if you have applications like vlc media player running in the background with even a paused video it will block the screen from shutting off.