1. Customer-centric leaders provide direction and purpose. The first driver focuses on setting the right direction and sculpting the organizationâs vision for customer centricity. Sitting behind this vision must be a strategy that delivers differentiated levels of customer experience.
Exploitation is defined as the act of using resources or the act of treating people unfairly in order to benefit from their efforts or labor. 1  Making use of natural resources to build a city is an example of the exploitation of those resources. Taking advantage of someone's need for a job and paying them only pennies to perform work so you can get rich is an example of exploitation.
noun. verb. The definition of an exploit is a heroic act or an act worthy of praise. An example of exploit is a journey to the top of a large mountain.