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Find out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.ind out more about how we can help. The Legal Ombudsman is an independent and impartial scheme set up to help resolve legal service disputes. Our service is free. When we receive complaints, we will look at the facts in each case and weigh-up the comments from both you and your service provider.
Who is a Certified Ombudsman? Certified Ombudsmen (COâs) are over 21, have passed a background check, and can volunteer at least 16 hours a month on a flexible schedule. They may be employed or retired, but cannot have a conflict of interest with any long-term care facility.