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According to a newly published page, you can request a refund for nearly any purchase on Steam â for any reason.. As long as a player has purchased the game within the past 14 days and played less than two hours, they can file a request through Steam's support system. Valve will return the money within a week through the player's payment method or, failing that, Steam Wallet.
3 days for steam support is nothing, average is 5-10 days but usually 7-14. Also getting a charge back on your game from your CC is a bad idea, you'll lose access to all of your games until you resolve it (in other words pay them). COD should have it's own game support, so go to them, thats what they're there for.f your accont gets hi-jacked, you can photograph the cd-key to steam people, and they can give you your account back. The first game on my account-Half Life 2, was purchased via retail (harvey norman) 5 years ago. I never used the discs and relied much on the download feature. Quote: