The following are facts about persons defined as âpoorâ by the Census Bureau as taken from various government reports: 1  80 percent of poor households have air conditioning. 2  92 percent of poor households have a microwave. 3  Nearly three-fourths have a car or truck, and 31 percent have two or more cars or trucks.
An RMA (return merchandise authorization) is a numbered authorization provided by a mail-order merchant to permit the return of a product. Most mail-order businesses have a policy concerning returns. Some companies allow only defective products to be returned; others allow any software to be returned if it is unopened.
Returns and exchanges must be sent to CPP via traceable methods and must be accompanied by a Return Materials Authorization (RMA) number, which you can obtain by calling Customer Relations at 800-624-1765. We uphold the guidelines established by the American Psychological Association, so some of our products require certification. 2  To purchase these products, please complete our Purchase Eligibility Form and fax it to Customer Relations at 650-969-8608.