A long read, but worth reading if you are in this domain: http://msdn.microsoft.com/en-us/library/windows/desktop/aa365247%28v=vs.85%29.aspx.
Manage Food Service Staff. Food and beverage managers are often responsible for recruiting, hiring, training, evaluating and terminating food service staff members. Personnel management of restaurant staff requires experience as well as interpersonal skills.
What Food and Beverage Serving and Related Workers Do. Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.