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Step 1) Try your iTunes Store password first. This is most commonly the password to restore your backup. Step 2) Try your 4 digit unlock code for your device. If you have a more complex unlock code involving characters and such, try that too.Step 3) Try 0000 as the password, sometimes the default password is in fact, 0000.tep 1) Try your iTunes Store password first. This is most commonly the password to restore your backup. Step 2) Try your 4 digit unlock code for your device. If you have a more complex unlock code involving characters and such, try that too.
You have to restore your phone. Locked Out, Forgot Lock or Restrictions Passcode, Need to Restore Your Device: Alternative Solutions. 1. Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support. 2. Use iTunes to restore your iOS device to factory settings - Apple Support.