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Step 1) Try your iTunes Store password first. This is most commonly the password to restore your backup. Step 2) Try your 4 digit unlock code for your device. If you have a more complex unlock code involving characters and such, try that too.Step 3) Try 0000 as the password, sometimes the default password is in fact, 0000.tep 1) Try your iTunes Store password first. This is most commonly the password to restore your backup. Step 2) Try your 4 digit unlock code for your device. If you have a more complex unlock code involving characters and such, try that too.
When the restore is finished, the iPhone will be at the factory settings. At this point you can choose to start from scratch or to restore the iPhone from a backup that is either stored on the computer with iTunes, or by using an Apple ID and restoring from an iCloud backup.: Go to the page with your iPhone showing all the details. If iTunes is asking you to unlock your device first, go into recovery mode as stated in the article. There should be a picture with a USB cable and the iTunes logo. iTunes should let you restore now.