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Step 1) Try your iTunes Store password first. This is most commonly the password to restore your backup. Step 2) Try your 4 digit unlock code for your device. If you have a more complex unlock code involving characters and such, try that too.Step 3) Try 0000 as the password, sometimes the default password is in fact, 0000.tep 1) Try your iTunes Store password first. This is most commonly the password to restore your backup. Step 2) Try your 4 digit unlock code for your device. If you have a more complex unlock code involving characters and such, try that too.
1 Connect your device to the computer you synced with. 2  Open iTunes. 3  If asked for a passcode, try another computer you've synced with, or use recovery mode. 4  Wait for iTunes to sync your device and make a backup. 5  If it doesn't, learn what to do. 6  Once the sync and backup have finished,click Restore [your device] .rase using Find my iPhone. If you set up Find My iPhone on your iOS device or Mac, you can use iCloud to erase and restore it. 1  From another device, go to icloud.com/find. 2  If prompted, sign in with your Apple ID. 3  Click All Devices at the top of your browser window.