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Chinchillas have dense fur. Over time, oils and moisture collect in the fur. In the wild, chinchillas have no way to clean their fur other than to roll around in volcanic ash which acts as an absorbent. Chinchillas do not go into water. Nor should you ever bathe your chinchilla in water. Doing so would remove the natural oils which protect a chinchilla's skin and helps them regulate their body temperature. Instead, it is best to give them a bowl or container filled with special dust for them to roll around in.
Shedding & Grooming a Chinchilla. Every three months a chinchilla will shed its fur, this sounds more alarming than it actually is. Chinchilla fur is released slowly just like we loose hair strands on a daily basis. The difference is chinchillas shed a lot of fur due to them having so many hairs per follicle. On average humans have three hairs per follicle, whereas a chinchilla has up to eighty hairs per follicle, hence a lot of fur being shed.