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Chinchillas have dense fur. Over time, oils and moisture collect in the fur. In the wild, chinchillas have no way to clean their fur other than to roll around in volcanic ash which acts as an absorbent. Chinchillas do not go into water. Nor should you ever bathe your chinchilla in water. Doing so would remove the natural oils which protect a chinchilla's skin and helps them regulate their body temperature. Instead, it is best to give them a bowl or container filled with special dust for them to roll around in.
Chinchillas overheat easily. They cannot survive temperatures over 75F or below 50F. Keep their cage in a cool room with lots of air flow. Make sure their cage is not in a spot the sunlight can directly land on them, because it can cause them to be overheated.hinchillas overheat easily. They cannot survive temperatures over 75F or below 50F. Keep their cage in a cool room with lots of air flow. Make sure their cage is not in a spot the sunlight can directly land on them, because it can cause them to be overheated.