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Freebase(0.00 / 0 votes)Rate this definition: Soft skills. Soft skills is a sociological term relating to a person's EQ, the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.
In fact, 92 percent of Deloitteâs respondents rated soft skills as a critical priority. They noted that an HR leaderâs mission has shifted from that of âchief talent executiveâ to âchief employee experience officer.â The good news is that soft skills are learnable. In fact, resilience training experts, who specialize in teaching and training in the soft skills, would go further to say they are foundational to creating strong employees, teams, leaders and organizations.