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Chinchillas have dense fur. Over time, oils and moisture collect in the fur. In the wild, chinchillas have no way to clean their fur other than to roll around in volcanic ash which acts as an absorbent. Chinchillas do not go into water. Nor should you ever bathe your chinchilla in water. Doing so would remove the natural oils which protect a chinchilla's skin and helps them regulate their body temperature. Instead, it is best to give them a bowl or container filled with special dust for them to roll around in.
Humidity: Chinchillas do best in low humidity (40-50%), so the room they are in must be well-ventilated and NOT damp. If the humidity is too low, however, as occurs in some Northern houses in the winter, chinchillas may lose hair and be more prone to respiratory illnesses. Location: Locate the cage in a well-lit area.or a single animal, the cage should be at least 30 tall, 24 wide and 15 deep. A 6 x 6 x 3 foot cage would be ideal. Cages with 'multiple stories,' often referred to as 'condo cages,' allow your chinchilla to move in many directions and are recommended.