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Chinchillas have dense fur. Over time, oils and moisture collect in the fur. In the wild, chinchillas have no way to clean their fur other than to roll around in volcanic ash which acts as an absorbent. Chinchillas do not go into water. Nor should you ever bathe your chinchilla in water. Doing so would remove the natural oils which protect a chinchilla's skin and helps them regulate their body temperature. Instead, it is best to give them a bowl or container filled with special dust for them to roll around in.
Chinchillas that are discovered with heat stroke at home should be immediately cooled by the owner; applying cold water to the chinchilla and ice packs to the armpits, groin, and neck of the pet will help lower the pet's body temperature. Care must be taken as to not chill the animal too much.NEVER give your pet chinchilla a human medication such as Aspirin TM or Tylenol TM .. Alcohol applied to the chinchilla's skin actually decreases the loss of heat from the body and is not recommended.NEVER give your pet chinchilla a human medication such as Aspirin TM or Tylenol TM.ite wounds are common in chinchillas that are housed with other chinchillas. They can also occur as a result of an attack by the household cat or dog. Because of their dense fur, skin wounds are often missed.