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Freebase(0.00 / 0 votes)Rate this definition: Soft skills. Soft skills is a sociological term relating to a person's EQ, the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.
Hard skills are your technical or functional abilities that apply directly to your job title (i.e. accountant, engineer, project manager). Soft skills apply more to your personal characteristics and work ethic such as effective communication, problem resolution, customer service, and team collaboration.