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Freebase(0.00 / 0 votes)Rate this definition: Soft skills. Soft skills is a sociological term relating to a person's EQ, the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.
Soft skills are the invaluable invisible. Their value is huge, but learning them is free. They can get you the job help you keep the job. The catch is that, unlike hard skills, soft skills are much harder to practice and hone. Hard skills can be the familiarity with Microsoft Office, how to drive a bus or truck, welding or glazing. Soft skills are customer service, punctuality, enthusiasm and being coachable.