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A robocall is an automated telephone call initiated by an autodialer for delivery of a prerecorded message. Robocalls are used for a wide variety of communications including public service announcements, appointment reminders, marketing, advertising, opinion polls and political campaigns. Theyâre also often used illegally for phone scams.
The FCC can't force them to do it. And so far, there's been no indication they plan to provide this service. The technology already exists to protect customers from unwanted and illegal robocalls that are often used by scammers, but wireless and landline phone companies have not embraced it. Landline phone companies have refused to do it or to allow third-party screening software to work on their networks.