Langerhans' cell histiocytosis can manifest as three distinct clinicopathologic entities: acute disseminated Langerhans' histiocytosis (previously known as Letterer-Siwe disease), unifocal Langerhans' cell histiocytosis (previously known as eosinophilic granuloma).
average handle time (AHT) Average handle time (AHT) is a call center metric for the average duration of one transaction, typically measured from the customer's initiation of the call and including any hold time, talk time and related tasks that follow the transaction. AHT is a prime factor when deciding call center staffing levels.
How NOT to Reduce Handle Time in the Call Center. It can be tempting for call center managers to encourage call center agents to hurry customers off the phone as quickly as possible in an effort to decrease average handle time. This can be especially enticing if their job depends on reducing this call center KPI.