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A robocall is an automated telephone call initiated by an autodialer for delivery of a prerecorded message. Robocalls are used for a wide variety of communications including public service announcements, appointment reminders, marketing, advertising, opinion polls and political campaigns. Theyâre also often used illegally for phone scams.
Telemarketing and Robocalls. In an effort to address a growing number of telephone marketing calls, Congress enacted in 1991 the Telephone Consumer Protection Act (TCPA). The TCPA restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages.