If you have health insurance that covers hearing aids, such as Medicare Advantage, be sure to read your plan documents carefully, because you may only be covered if you buy your hearing aid from certain suppliers or through a certain process. If you don't have such coverage, you can buy hearing aids wherever you want.
Call: 1-877-453-1304. Customer Care representatives are available from 3 a.m. to 10p.m. PT, daily. Automated account help is available 24 hours a day, 7 days a week. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you.
1 T-Mobile - 9 digit account number (NOT phone #) and can be a word for the password. 2  T-Mobile Prepaid Phone number is account number and the passcode is a 4-digit PIN number (the same PIN used when calling customer service). 3  If you don't know your PIN number, call the porting department at 1-877-789-3106 to get it.