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DEFINITION of 'Chatbot' A computer program that simulates human conversation through voice commands or text chats or both. Chatbot, short for Chatterbot, is an Artificial Intelligence (AI) feature that can be embedded and used through any major messaging applications. Also known as Chatterbox or Talkbot or simply, Bot. BREAKING DOWN 'Chatbot'
A bot (short for robot) is an automated program that runs over the Internet. Some bots run automatically, while others only execute commands when they receive specific input. There are many different types of bots, but some common examples include web crawlers, chat room bots, and malicious bots.