The service desk is one of three main options for customer and/or user support. The other two SPOC entities are call centers and help desks. There is some confusion about the difference between service desks and help desks. According to the ITILv.2 definition, service desk was just another term for help desk. However, ITILv.3 differentiates between the two, saying that service desks offer a broader range of service capabilities, solve more problems in fewer steps and enable integration of business processes into the service management infrastructure.
The Utah minimum wage is $7.25 per hour. Minor employees (under 18 years of age) may be paid $4.25 per hour, as a training wage, for the first 90 days of employment. Employees receiving tips of at least $30.00 per month may be paid a cash wage of $2.13 per hour, if the total of the cash wage and the tips total at least $7.25 per hour.
The average total compensation package for teachers in Utah was $63,726. Charter school teachers earned slightly less, on average, with a salary of $33,696. Adding benefits to this figure, the total compensation package was $47,016. Public school teachers in Utah earned an average salary of $44,339.