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DEFINITION of 'Chatbot' A computer program that simulates human conversation through voice commands or text chats or both. Chatbot, short for Chatterbot, is an Artificial Intelligence (AI) feature that can be embedded and used through any major messaging applications. Also known as Chatterbox or Talkbot or simply, Bot. BREAKING DOWN 'Chatbot'
Chat rooms are a synchronous method of online communication, meaning that conversations occur in real time with all the participants logged in and present. Forums tend to be asynchronous, as not all participants are always online and discussions occur at a much slower pace.