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DEFINITION of 'Chatbot' A computer program that simulates human conversation through voice commands or text chats or both. Chatbot, short for Chatterbot, is an Artificial Intelligence (AI) feature that can be embedded and used through any major messaging applications. Also known as Chatterbox or Talkbot or simply, Bot. BREAKING DOWN 'Chatbot'
Chat bots were one of the first types of automated programs to be called bots and became popular in the 1990s, with the rise of online chatrooms. These bots are scripts that look for certain text patterns submitted by chat room participants and respond with automated actions.