If you go to staff with a problem, the only thing they can do for you is put you in the SHU as a protective custody inmate, and that will cause you trouble throughout your entire incarceration. 1  If you complain to staff, you're stuck out in no-man's-land between the staff and inmates. 2  Neither group will help you.
Definition: A 'locked' mobile phone is one that has been restricted by software so that it can only be used with a single network or carrier. Locked mobile phones are usually GSM phones that use a SIM card-hence the use of the term 'SIM lock'.
In many cases, unlocking a phone is just a matter of activating the phone and entering a specific code; some phones, however, require a series of steps before the code can be entered. Not all codes work, and trying to enter codes that are incorrect can cause the phone to hardlock and prevent it from being unlocked.