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The CD or DVD disk tray is the loading bay for your CD or DVD-ROMs; it is a notoriously delicate piece of equipment. If the disk tray on your DVD player isn't responding to instructions, there may be several at-home fixes you can try. Follow the instructions below to find out what the problem may be. 1  It should take under 15 mins. 2  1 Article Ease.
The tray will pop open, and you can retrieve your DVD. If you can get the tray open, leave it partially open. It will make removing the cover of the DVD player easier. And that's the next step -- removing the cover. Carefully study the case and remove any screws that look as though they're holding the cover in place.