Service Cloud has created many special features that allow you to easily collaborate with your team to solve cases quickly and efficiently. A case team is a team of users who work together on a case with each person playing a different role in the case, for example, one person may be a technical expert and another may be a building manager. Case teams are also helpful to prevent transferring a case to someone else who will be a new contact for your customer. You can use case teams to keep one main point person as the lead to communicate with the customer and relay information at the case being handled.
Defining Wear and Tear. Wear and tear is the average deterioration of furniture, carpets and other features of a rental property due to normal use over time. California laws vaguely define wear and tear.
Normal Wear and Tear vs. Damage on a Rental Property. Any rental property is usually one of the best investments, and can be indeed an excellent source of income. However, over time as landlord, you will have to deal with many wear and tear issues. It is wise and good for you to distinguish between normal wear and tear and substantial damage, which will certainly require costly repairs because only in this way you can avoid these costs. Landlord and Tenants.