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Insubordination (is) defiance of an employer's authority including disobeying a lawful order or work assignment, abuse of a supervisor, etc. In my view, the abuse of a supervisor can be physical and/or verbal..
Fine line between disrespect and insubordination. Ivan Israelstam As employees become more confident of the protection they get from the various labour laws and from the CCMA they tend to be less subservient. This can result in employees refusing to obey their superior's instructions. For the employer such insubordination a nightmare. This is especially so where the employer is taken by surprise and is ill-equipped to deal with insubordinate employees. Due to the fact that true insubordination goes to the heart of the employment contract it is vital that both employers and employees understand completely what is expected: