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âVolatile organic compoundâ or VOC is the name given to a substance that contains carbon and that evaporates (becomes a vapor) or âoff-gasesâ at room temperature. Some examples of VOCs include benzene, methylene chloride, hexane, toluene, trichloroethane, styrene, heptane, and perchloroethylene.Volatile organic compoundâ or VOC is the name given to a substance that contains carbon and that evaporates (becomes a vapor) or âoff-gasesâ at room temperature. Some examples of VOCs include benzene, methylene chloride, hexane, toluene, trichloroethane, styrene, heptane, and perchloroethylene.
How to Avoid Common Voice of the Customer (VOC) Mistakes. Common mistake #1: Failure to identify all relevant customer groups. Common mistake #2: Not clarifying goals of the data collection step upfront. Common mistake #3: Using the wrong data collection method for the type of information you need.