People frequently ask whether global warming is real, whether humans are causing it, and what the future may bring. Our stand on global warming and climate change aligns with our corporate mission to instill confidence, drive decisions and propel the world. Specifically, it reflects:
Customer relationship management (CRM) is an approach to managing a companyâs interaction with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
What is the relation between total quality management and customer relationship management? CRM is a strategy adopted by firms who are customer oriented i.e who concentrated on satisfying customers' needs and building relations with this customer in an aim to sustain and maintain the customer.