Learning topic: Apply basic first aid to animals. 1. Â© NSW DET 2007. Assessing physical condition and vital. signs. It is important to know what is normal when assessing an animalâs health, to. be able to recognise abnormalities. Making daily observations of a range of. normal animals will help you to become more competent at identifying. abnormal behaviour.
Deskside support implies that you show up in the user's office and physically take over the machine. Desktop support (typical Help Desk) handles a lot of issues over the phone, making the user do the work. Executives do not expect to click while you troubleshoot. They want you to come to their office and fix it.
Save. Help desk technicians, also known as computer support specialists, troubleshoot system errors and assist users with solving problems in a business setting. This role requires considerable knowledge of the tools and methods used by a company.he position may confer a supervisory title upon the technician as well. Help desk technicians may work directly with employees of the company or the company's clients, or they may act as network administrators and address concerns by fixing issues related to various systems.