A scriptorium was a necessary adjunct to a library; wherever there was a library it can ordinarily be assumed that there was a scriptorium.he Benedictine Plan of St. Gall is a sketch of an idealised monastery dating from 819-826, which shows the scriptorium and library attached the northeast corner of the main body of the church; this is not reflected by the evidence of surviving monasteries.
One of the most influential ideas about this was the notion of zero defects.. This phrase was coined by Philip Crosby in his 1979 book titled, Quality is Free.. His position was that where there are zero defects, there are no costs associated with issues of poor quality; and hence, quality becomes free.
Deming developed his 14 points. (Appendix 14.1) to communicate to managers how to increase quality. within an organization. Deming believed that 85 percent of all quality problems were. the fault of management. In order to improve, management had to. take the lead and put in place the necessary resources and systems. For example, consistent quality in incoming materials could not be. expected when buyers were not given the necessary tools to under-. stand quality requirements of those products and services.