Learning topic: Apply basic first aid to animals. 1. Â© NSW DET 2007. Assessing physical condition and vital. signs. It is important to know what is normal when assessing an animalâs health, to. be able to recognise abnormalities. Making daily observations of a range of. normal animals will help you to become more competent at identifying. abnormal behaviour.
Deskside support implies that you show up in the user's office and physically take over the machine. Desktop support (typical Help Desk) handles a lot of issues over the phone, making the user do the work. Executives do not expect to click while you troubleshoot. They want you to come to their office and fix it.
1 For years, I've just assumed that when lawfirms and financial organizations put out job offers for Deskside Support, all they mean is Desktop support, but they're making it clear that you, the technician, are a servant and must never make the mistake of sitting in front of the computer and sit in the holy chair of the end user.