Billy Lee. General Washington, engraved by Valentine Green after John Trumbull, 1781. William (Billy) Lee, died in 1828, just a few years after his brother Frank. Billy Lee served as George Washingtonâs body servant throughout the Revolutionary War and was the only slave freed outright in Washingtonâs will.
Importance: Agent Utilization is the single most important indicator of Agent productivity. It measures the percentage of time that the average Agent is in âwork modeâ, and is independent of Contact Handle Time or call complexity.
SQL Agent. Definition - What does SQL Agent mean? SQL agent, also known as SQL server agent, is a Microsoft SQL server relational database management system (RDBMS) background tool. SQL agent allows the database administrator (DBA) to schedule automated execution jobs, as well other management or value-added database tasks such as backups.