ITIL (the Information Technology Infrastructure Library) is a best practice IT Service Management process framework initially developed by the Office of Government Commerce (OGC) within the UK government.
It may also be classified by the area of lung affected: lobar pneumonia, bronchial pneumonia and acute interstitial pneumonia; or by the causative organism. Pneumonia in children may additionally be classified based on signs and symptoms as non-severe, severe, or very severe.
Pneumonia. An inflammation of the lungs, pneumonia has many of the same symptoms as bronchitis, including: Persistent fever (often high) Cough, often with yellow or green mucus; Chills, which sometimes cause shaking; Shortness of breath; Sharp chest pain; Confusion (which occurs primarily in older people)