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Contact the appropriate department at American Transit Insurance Company by email or phone based upon your purpose please. If you do not see the appropriate department at American Transit Insurance Company listed below, please call us at (212) 857 â 8200.
6000 American Parkway, Madison, WI 53783. Change Your Agent. Occasionally, customers may want to change their agent due to a move or other circumstances. To initiate this process, simply call a customer service representative at 1-800-MYAMFAM (692-6326), ext. 75613. If you know or suspect someone has filed a fraudulent insurance claim, contact our Special Investigations Unit at (608) 242-4100, ext.