Radiologists are medical doctors (MDs) or doctors of osteopathic medicine (DOs) who specialize in diagnosing and treating diseases and injuries using medical imaging techniques, such as x-rays, computed tomography (CT), magnetic resonance imaging (MRI), nuclear medicine, positron emission tomography (PET) and ultrasound.
49 tips for reducing average handling time. In most surveys that we conduct, average handling time (or AHT) is the most common metric that contact centres use to measure efficiency. It is easy to measure and widely available. We had a fantastic response to our request for ways to help to reduce AHT.
The time-weighted formula is essentially a geometric mean of a number of holding-period returns that are linked together or compounded over time (thus, time-weighted). The holding-period return, or HPR, (rate of return for one period) is computed using this formula: