Radiologists are medical doctors (MDs) or doctors of osteopathic medicine (DOs) who specialize in diagnosing and treating diseases and injuries using medical imaging techniques, such as x-rays, computed tomography (CT), magnetic resonance imaging (MRI), nuclear medicine, positron emission tomography (PET) and ultrasound.
49 tips for reducing average handling time. In most surveys that we conduct, average handling time (or AHT) is the most common metric that contact centres use to measure efficiency. It is easy to measure and widely available. We had a fantastic response to our request for ways to help to reduce AHT.
all rights reserved the formula for determining agent utilization is somewhat complicated a work day break times vacation and sick days training time and a number of other variables per month at an average handle time of ten minutes per contact