Tallahassee, the capital of the Sunshine State, is a regional trade and agriculture hub, as well as a vibrant college town.
To this end, Branson says he has made sure that Virgin prioritizes employees first, customers second, and shareholders third. Effectively, in the end shareholders do well, the customers do better, and your staff remains happy, he says.
There are different qualities to look out for, when you hire your customer service staff, ranging from empathy to communication, passion to product knowledge, honesty to attitude, and creativity to experience. All these qualities would essentially make a person fitter than the fittest.