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Key Account Management is a strategic decision The broadened scope of superior key account management is reaching far beyond selling products or services to important clients with high sales turnover. It demands a new approach to the key account by including extra aspects of the client â supplier relationship.
Account managers work with sales, customer service departments, and account executives to ensure that operations are running smoothly, clients are satisfied, and funds are being spent properly. As an account manager, you may create budgets, forecasts, and schedules to make sure that products and projects are ready on time and running correctly. Account managers are responsible for keeping clients pleased by solving account problems.