Tallahassee, the capital of the Sunshine State, is a regional trade and agriculture hub, as well as a vibrant college town.
To this end, Branson says he has made sure that Virgin prioritizes employees first, customers second, and shareholders third. Effectively, in the end shareholders do well, the customers do better, and your staff remains happy, he says.
Customer care involves putting systems in place to maximise your customers' satisfaction with your business. It should be a prime consideration for every business-your sales and profitability depends on keeping your customers happy. Customer care is more directly important in some roles than others.