Radiologists are medical doctors (MDs) or doctors of osteopathic medicine (DOs) who specialize in diagnosing and treating diseases and injuries using medical imaging techniques, such as x-rays, computed tomography (CT), magnetic resonance imaging (MRI), nuclear medicine, positron emission tomography (PET) and ultrasound.
49 tips for reducing average handling time. In most surveys that we conduct, average handling time (or AHT) is the most common metric that contact centres use to measure efficiency. It is easy to measure and widely available. We had a fantastic response to our request for ways to help to reduce AHT.
There are just too many factors that go into creating a handle time goal for a call center. Handle times are simply a center-by-center determination, and trying to pinpoint an industry standard is a near impossible goal, and here are several reasons why: