Tallahassee, the capital of the Sunshine State, is a regional trade and agriculture hub, as well as a vibrant college town.
To this end, Branson says he has made sure that Virgin prioritizes employees first, customers second, and shareholders third. Effectively, in the end shareholders do well, the customers do better, and your staff remains happy, he says.
A genuine love for the business of hospitality and the desire to excel as a hotelier are slowly giving way to aspirations for better work-life balance, faster career growth and the need for better pay. Through the ages we have learnt that the only way to put the customer first in the hospitality industry is by putting the employee first.