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When You Should See a Doctor. During a shingles outbreak, you should see a doctor when: 1  Shingles symptoms begin to develop on your face or head, especially near the eyes. 2  Watch for pain in these areas and changes in vision.his can be a sign of postherpetic neuralgia, a painful condition where the nerves have been damaged by the virus. Postherpetic neuralgia is most common in older adults. You should also see a health practitioner if you have repeated outbreaks of shingles.
Shingles-Exams and Tests. Doctors can usually identify shingles when they see an area of rash around the left or right side of your body. If a diagnosis of shingles is not clear, your doctor may order lab tests, most commonly herpes tests, on cells taken from a blister.If there is reason to think that shingles is present, your doctor may not wait to do tests before treating you with antiviral medicines.Early treatment may help shorten the length of the illness and prevent complications such as postherpetic neuralgia.f there is reason to think that shingles is present, your doctor may not wait to do tests before treating you with antiviral medicines. Early treatment may help shorten the length of the illness and prevent complications such as postherpetic neuralgia.