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When You Should See a Doctor. During a shingles outbreak, you should see a doctor when: 1  Shingles symptoms begin to develop on your face or head, especially near the eyes. 2  Watch for pain in these areas and changes in vision.his can be a sign of postherpetic neuralgia, a painful condition where the nerves have been damaged by the virus. Postherpetic neuralgia is most common in older adults. You should also see a health practitioner if you have repeated outbreaks of shingles.
If shingles affects any skin around the eye, patients should have an eye exam because shingles can also affect the front, back and inside of the eye. If you see a blistering rash on the forehead, nose or eyelid, that could be just the tip of the iceberg, said Dr. David Liang, director of cornea and external diseases at the Penn State Hershey Eye Center.