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When You Should See a Doctor. During a shingles outbreak, you should see a doctor when: 1  Shingles symptoms begin to develop on your face or head, especially near the eyes. 2  Watch for pain in these areas and changes in vision.his can be a sign of postherpetic neuralgia, a painful condition where the nerves have been damaged by the virus. Postherpetic neuralgia is most common in older adults. You should also see a health practitioner if you have repeated outbreaks of shingles.
Rarely, there may be only pain in a dermatome band without a rash. 1  The doctor may decide to do tests to confirm that a patient has shingles. 2  Skin biopsy, taking a piece of skin rash and looking at it under the microscope, is another possible way to diagnose herpes zoster.