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When You Should See a Doctor. During a shingles outbreak, you should see a doctor when: 1  Shingles symptoms begin to develop on your face or head, especially near the eyes. 2  Watch for pain in these areas and changes in vision.his can be a sign of postherpetic neuralgia, a painful condition where the nerves have been damaged by the virus. Postherpetic neuralgia is most common in older adults. You should also see a health practitioner if you have repeated outbreaks of shingles.
Diagnosing Shingles: An Overview. Before making a shingles diagnosis, your healthcare provider will ask you a number of questions (this is known as taking a medical history). Your healthcare provider will also perform a physical exam to look for signs and symptoms of shingles.A typical case of shingles is easy to diagnose.f there is no rash, the symptoms can be difficult to diagnose because they can be mistaken for several other diseases. In cases where there is no rash, or the diagnosis is questionable, doctors can do a blood test.