Shelley P. Calgary, AB. 1  Very impressed by the service I was very impressed by the service given by Sleep Country in my area recently. 2  The staff at both the Fanshawe and Wellington stores were helpful and courteous as well as those I spoke to in Customer Service.
Treasury Department's Office of the Comptroller of the Currency. This agency regulates credit cards issued by national banks (such as Chase and Bank of America). You can download a complaint form from the Office of the Comptroller site.
The monthly statement makeover is part of a much larger series of credit card regulation reforms approved by the Federal Reserve Board in December 2008. In addition to the CARD Act requirements, the Fed has a new set of disclosure rules for monthly statements as well as credit card applications, solicitations and advertising. Those take effect beginning July 1, 2010, and are part of Regulation Z of the Truth in Lending Act.