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This is discused in further detail on the the statistics page. While an average human reaction time may fall between 200-250ms, your computer could be adding 10-50ms on top. Some modern TVs add as much as 150ms! If you want, you can keep track of your scores, and see your full history of reaction times.
In 2014, a four-hour response time was deemed good (the point at which about 80% of people were happy). By 2015, this had moved up to about one hour. In 2014, only 4% of people said they expected a response within 15 minutes; by 2015, 14.5% expected that. As for coworkers, the expectation is for a swift reply as well.