First, a note about calling Amazon.com customer service. Remember when calling Amazon.com customer service that you've got something in common with the representative you'll talk to on the phone. You've both been put in a crappy situation by the management of Amazon.
To help ensure that your music library is up to date, here's how you can sync Google Play Music. 1  Go to your device's main Settings menu. 2  Under Accounts, select Google. 3  Select the account you use with Google Play Music. 4  Scroll down to Google Play Music and make sure the checkbox is checked.
Here's the scoop. In a nutshell, Google Music, Google eBookstore, and the Android Market were combined to form Google Play. Not only will you purchase music, movies, books, and apps at play.google.com, but those items will also be stored in the cloud.