Shelley P. Calgary, AB. 1  Very impressed by the service I was very impressed by the service given by Sleep Country in my area recently. 2  The staff at both the Fanshawe and Wellington stores were helpful and courteous as well as those I spoke to in Customer Service.
Treasury Department's Office of the Comptroller of the Currency. This agency regulates credit cards issued by national banks (such as Chase and Bank of America). You can download a complaint form from the Office of the Comptroller site.
The distinction between a credit card company (or issuer) and a credit card network is understandably confusing, but luckily it is simple to explain. Credit card companies are the financial institutions (in most cases, banks) that issue credit cards to consumers and service their accounts. Credit card networks, on the other hand, dictate where credit cards can be used and facilitate the payment process between credit card users, merchants, and credit card issuers.