The oldest â and perhaps simplest and most natural form of marketing â is 'word of mouth' (WOM) marketing, in which consumers convey their experiences of a product, service or brand in their day-to-day communications with others.ther caveats of customer focus are: 1  The extent to which what customers say they want does not match their purchasing decisions. 2  Thus surveys of customers might claim that 70% of a restaurant's customers want healthier choices on the menu, but only 10% of them actually buy the new items once they are offered.
Moves arm downward and backwards Deltoid-Abducts, flexes, extends and medially and laterally rotates arm Teres major-Extends arm, assists in adduction and medial rotation of arm.
It isn't. The triceps brachii muscle (which is actually a group of three muscles) is the strongest set of muscles in the arm and accounts for nearly 60% of the upper arm's mus â¦ cle mass.The triceps are primarily responsible for the extension of the elbow joint (straitening of the arm). For instance to bend and close the arm at the elbow, the flexor muscles (biceps) contract while the opposing triceps relax. And then to straighten the arm, the triceps (extensor muscles) will contract while the biceps relax.   Rotator muscles work together to turn and twist the arm.