I have a goal where I want to calculate the % achieved where goal target can vary and we want to be able to do relative comparisons.
Revenue cycle tips: Improve customer service, boost collections. Experts say consumerism means hospital revenue cycle team must try harder to engage patients. Experts say consumerism means hospital revenue cycle team must try harder to engage patients. The U.S. healthcare system has taken a dramatic turn in recent years, as patients increasingly bear more costs in the form of higher-deductible plans and bigger co-payments.
The Costs and Benefits of Customer Care. Perched atop the proverbial double-edged sword of decreasing customer care costs while increasing customer service and revenues, utilities find themselves hard pressed to focus on cost minimization and revenue maximization in their strategic planning.