I have a goal where I want to calculate the % achieved where goal target can vary and we want to be able to do relative comparisons.
Revenue cycle tips: Improve customer service, boost collections. Experts say consumerism means hospital revenue cycle team must try harder to engage patients. Experts say consumerism means hospital revenue cycle team must try harder to engage patients. The U.S. healthcare system has taken a dramatic turn in recent years, as patients increasingly bear more costs in the form of higher-deductible plans and bigger co-payments.
Customer care involves putting systems in place to maximise your customers' satisfaction with your business. It should be a prime consideration for every business-your sales and profitability depends on keeping your customers happy. Customer care is more directly important in some roles than others.