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If a tenant doesn't repair damage that they caused, the landlord can apply for dispute resolution asking that the tenant pay money for the damage. The landlord should submit evidence along with their application to support their claim for compensation. Landlord's Application for Dispute Resolution (PDF)
The report said that the tenants were causing the humidity and the mould by not opening any windows to let fresh air in and there is nothing structurally wrong with the building. Pass this on to the tenant. Then they know you have had the issue looked at and that the tenant needs to play their part.