Family name is one that is shared with the family, but is not necessarily the surname. A good example to sum all this up would be the name of the main character of Kidnapped, David Balfour of the Shaws. His family name is the Shaws, but he is addressed as Mr. Balfour. His surname, in this case, is the same as his last name.
Consumers should immediately unplug and stop using the recalled product, and contact Samsung to schedule a free repair. For additional information, contact Samsung toll-free at (888) 402-6974 between 9 a.m. and 9 p.m. ET 7 days a week, or visit the firm's Web site at www.samsung.com/otrrecall.
If you think your machine has been recalled, try to contact Samsung immediately with your serial number. Since the recall affects washers over five years and 34 models, Samsung will be dealing with the aftermath for a long time â much longer than the Galaxy Note 7, most likely.