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What to do if iTunes doesnât recognize your iPhone or iPad. If you ever sync your iPhone, iPod touch, or iPad with iTunes, then more than likely youâve experienced hiccups at some point in time where iTunes has been unable to find or recognize your device. You have it plugged in, but for whatever reason, it just doesnât show up in iTunes.
TL;DR: When disconnecting the iPod from my Mac (after ejecting from iTunes) the iPod thinks there is no music on it. If you get bored by the details, please scroll down to the bottom for a summary of what I've done to try and fix this. When disconnecting the iPod from my Mac (after ejecting from iTunes) the iPod thinks there is no music on it. 2  When connecting the iPod to the computer again after this, it doesn't usually show up in iTunes.