Interpersonal skills also known as communication skills or people skills refer to the knowledge which an individual uses to interrelate with other peoples. Interpersonal skills include using skills like active listening and tone of voice; they consist of leadership and delegation (Tomlinson, 2004).
This week, we reviewed the request for proposals (RFP) issued on February 27, 2017, by the Illinois Department of Healthcare and Family Services (HFS) to rebid the majority of the stateâs existing Medicaid managed care program contracts, consolidate multiple programs into a single streamlined program, and expand managed care statewide.
The purpose of this RFP is to contract for a Florida Relay Service (FRS) System that meets the needs of the people of the State of Florida pursuant to the Telecommunications Access System Act of 1991 (Chapter 427,Florida Statutes) and which satisfies or exceeds the relay system certification requirements of the Federal Communications Commission under Americans the with Disabilities Act.