COPD (chronic obstructive pulmonary disease) definition and facts. Chronic obstructive pulmonary disease (COPD) is a chronic condition in which there is a slow, progressive obstruction of airflow into or out of the lungs. The primary cause of chronic obstructive pulmonary disease is cigarette smoking and/or exposure to tobacco smoke.
â¢ Information about the complaints process should be available in a variety of forms of communication, formats and languages appropriate to the needs of the customer. â¢ Complaints and all supporting documents provided during acomplaint resolution or investigation process should be accepted in a number of different
If a complainant uses an institutional grievance process and also chooses to file the complaint with OCR, the complaint must be filed with OCR within 60 days after completion of the institutional grievance process. How to File a Complaint.