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Confidence votes 15. The length of time that doctor's offices need to keep records varies by state. 5 years is a common requirement. Explanations of benefits (EOB's) are sent by the insurance companies to the patient, not to the doctor's office. 4/11/13- Actually, insurance companies send EOB's to both entities, patient and doctors.
How Long Should a Medical Provider's Office Keep EOB's on File? Response: Itâs important to remember that and EOB (Explanation of Benefits) is not considered to be a part of the patient medical record. So laws and regulations that apply to medical records would not necessarily apply to financial records.