Mailing Address Springfield Clinic 1025 South 6th Street, P.O. Box 19248 Springfield, IL 62794-9248 217.528.7541 800.444.7541
Operational excellence (operations excellence as it sometimes is referred to) should be seen as the natural evolution of the existing operational improvement methodologies. Over the years many different techniques have been developed with the aim of improving operations.
To improve your operational performance and success requires developing an Operational Excellence strategy. In the end that needs a Process Excellence strategy for each of your business processes. You will not get the greatest success if you only look at improving the operations and maintenance processes.