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Confidence votes 15. The length of time that doctor's offices need to keep records varies by state. 5 years is a common requirement. Explanations of benefits (EOB's) are sent by the insurance companies to the patient, not to the doctor's office. 4/11/13- Actually, insurance companies send EOB's to both entities, patient and doctors.
What to do with it all and how long to keep these records will vary with your personal situation. Here are two sets of guidelines for medical EOB retention periods and good practices â one for people in normal health and one for people with chronic, debilitating or terminal health conditions: