Mailing Address Springfield Clinic 1025 South 6th Street, P.O. Box 19248 Springfield, IL 62794-9248 217.528.7541 800.444.7541
Operational excellence (operations excellence as it sometimes is referred to) should be seen as the natural evolution of the existing operational improvement methodologies. Over the years many different techniques have been developed with the aim of improving operations.
In Operational Excellence, just about any visual indicator in the operation should have something to do with the flow or the progression of the flow of product to the customer. Principle #4: Create standard work for flow