COPD (chronic obstructive pulmonary disease) definition and facts. Chronic obstructive pulmonary disease (COPD) is a chronic condition in which there is a slow, progressive obstruction of airflow into or out of the lungs. The primary cause of chronic obstructive pulmonary disease is cigarette smoking and/or exposure to tobacco smoke.
â¢ Information about the complaints process should be available in a variety of forms of communication, formats and languages appropriate to the needs of the customer. â¢ Complaints and all supporting documents provided during acomplaint resolution or investigation process should be accepted in a number of different
Complaint. The Pleading that initiates a civil action; in Criminal Law, the document that sets forth the basis upon which a person is to be charged with an offense.