1 2 5. The info desk needs to be covered by Active duty, as well as Retired Volunteers. Because the Volunteers have to take care of their own lives, the hours they help out are on their own, unpaid time. I can rarely get any answer to a phone call for a phone number for a different clinic; this leads me to call my Primary clinic and try to get the other number.
DarkdaysEMo posted... He means Iron golem at Sen's Fortress I believe. If you go back a little in Sen's fortress, look for a mimic chest. Kill it for a lightning spear. It's a small upgrade, but it should do the trick.
1 However, upon respawning, he will refuse to enhance or upgrade the player's equipment until the next NG cycle, or if the player's sins have been cleansed at the Shrine of Velka.  In the dark Firelink Shrine in the Untended Graves, the Blacksmith Hammer is located where Andre normally resides.