World Trade Center site
On the morning of September 11, 2001, Islamic terrorists affiliated with Al-Qaeda hijacked American Airlines Flight 11 and United Airlines Flight 175, both which were en route to Los Angeles, and intentionally crashed them into the two main towers of the World Trade Center. The towers collapsed within two hours of the collisions. 2,606 people, including 2,192 civilians, 71 law enforcement officers, and 343 firefighters, who were in the towers and in the surrounding area died in the attacks, as well as 147 civilians and the 10 hijackers aboard the two airliners. After the collapse of the World Trade Center, hospital workers and law enforcement officers began referring to the World Trade Center site as "Ground Zero".
September 11 attacks
Immediately after the attacks, the Federal Bureau of Investigation started PENTTBOM, the largest criminal inquiry in the history of the United States. At its height, more than half of the FBI's agents worked on the investigation and followed a half-million leads. The FBI concluded that there was "clear and irrefutable" evidence linking al-Qaeda and bin Laden to the attacks.
The FBI was quickly able to identify the hijackers, including leader Mohamed Atta, when his luggage was discovered at Boston's Logan Airport. Atta had been forced to check two of his three bags due to space limitations on the 19-seat commuter flight he took to Boston. Due to a new policy instituted to prevent flight delays, the luggage failed to make it aboard American Airlines Flight 11 as planned. The luggage contained the hijackers' names, assignments, and al-Qaeda connections. "It had all these Arab-language papers that amounted to the Rosetta stone of the investigation", said one FBI agent. Within hours of the attacks, the FBI released the names and in many cases the personal details of the suspected pilots and hijackers. On September 27, 2001, they released photos of all 19 hijackers, along with information about possible nationalities and aliases. Fifteen of the men were from Saudi Arabia, two from the United Arab Emirates, one from Egypt, and one from Lebanon.