World Trade Center (2001–present)
The buildings are among many created by the World Trade Centers Association. The original World Trade Center featured the landmark Twin Towers, which opened in 1973, and were the tallest buildings in the world at the time of their completion. They were destroyed on the morning of September 11, 2001, when al-Qaeda-affiliated hijackers flew two Boeing 767 jets into the complex in a coordinated act of terrorism. The attacks on the World Trade Center killed 2,753 people. The resulting collapse of the World Trade Center caused structural failure in the surrounding buildings as well. The process of cleaning up and recovery at the World Trade Center site took eight months, after which rebuilding of the site commenced.
United Airlines Flight 93
Tom Burnett made several phone calls to his wife beginning at 09:30:32 from rows 24 and 25, though he was assigned a seat in row 4. Burnett explained that the plane had been hijacked by men claiming to have a bomb. He also said that a passenger had been stabbed with a knife and that he believed the bomb threat was a ruse to control the passengers. During one of Tom Burnett's calls, his wife informed him of the attacks on the World Trade Center and he replied that the hijackers were "talking about crashing this plane. ... Oh my God. It's a suicide mission." He began asking her for information about the attacks, interrupting her from time to time to tell the others nearby what she was saying. Then he hung up. He ended his last call by saying, "Don't worry, we're going to do something." An unknown flight attendant attempted to contact the United Airlines maintenance facility at 09:32:29. The call lasted 95 seconds, but was not received as it may have been in queue. Flight attendant Sandra Bradshaw called the maintenance facility at 09:35:40 from row 33. She reported the flight had been hijacked by men with knives who were in the cabin and flight deck and had stabbed another flight attendant, possibly Debbie Welsh.
Mark Bingham called his mother at 09:37:03 from row 25. He reported that the plane had been hijacked by three men who claimed to have a bomb. Jeremy Glick called his wife at 09:37:41 from row 27 and told her the flight was hijacked by three dark-skinned men who looked "Iranian", wearing and wielding knives. Glick remained connected until the end of the flight. He reported that the passengers voted whether to "rush" the hijackers. The United air traffic control coordinator for West Coast flights, Alessandro "Sandy" Rogers, alerted the Federal Aviation Administration (FAA) Herndon Command Center in Herndon, Virginia, that Flight 93 was not responding and was off course. A minute later, the transponder was turned off, but the Cleveland controller continued to monitor the flight on primary radar. The Herndon Center relayed information on Flight 93 to FAA headquarters. Joseph DeLuca called his father at 09:43:03 from row 26 to inform him the flight had been hijacked. Todd Beamer attempted to call his wife from row 32 at 09:43:48, but was routed to GTE phone operator Lisa D. Jefferson. Beamer told the operator that the flight was hijacked and that two people who he thought were the pilots were on the floor dead or dying. He said one of the hijackers had a red belt with what looked to be a bomb strapped to his waist. When the hijackers veered the plane sharply south, Beamer briefly panicked, exclaiming, "We're going down! We're going down!" Dahl continued to struggle in the cockpit, refusing to allow a hijacker to engage the autopilot for their target, Washington, D.C. The hijackers were heard to say "Inform them, and tell him to talk to the pilot; bring the pilot back", possibly referring to Homer (CVR transcripts). A United employee in San Francisco sent an ACARS message to the flight at 09:46, "Heard report of incident. Plz confirm all is normal." Linda Gronlund called her sister, Elsa Strong, at 09:46:05 and left her a message saying there were "men with a bomb."
Flight attendant CeeCee Lyles called her husband at 09:47:57 and left him a message saying the plane had been hijacked. Marion Britton called her friend, Fred Fiumano, at 09:49:12. Fiumano recalled, "she said, 'We're gonna. They're gonna kill us, you know, We're gonna die.' And I told her, 'Don't worry, they hijacked the plane, they're gonna take you for a ride, you go to their country, and you come back. You stay there for vacation.' You don't know what to say—what are you gonna say? I kept on saying the same things, 'Be calm.' And she was crying and ... screaming and yelling." Flight attendant Sandra Bradshaw called her husband at 09:50:04 and told him she was heating water to throw at the hijackers. Passenger Lauren Grandcolas called her husband twice, once before takeoff and once during the hijacking. He missed both of her calls. She then passed her phone to Honor Elizabeth Wainio. Wainio called her stepmother at 09:53:43 and concluded, four and a half minutes later, by saying, "I have to go. They're breaking into the cockpit. I love you." Jarrah dialed in the VHF omnidirectional range (VOR) frequency for the VOR navigational aid at Reagan National Airport at 09:55:11 to direct the plane toward Washington, D.C. Bradshaw, on the phone with her husband, said "Everyone is running up to first class. I've got to go. Bye." Beamer told Jefferson that the group was planning to "jump on" the hijackers and fly the plane into the ground before the hijackers' plan could be followed through. Beamer recited the Lord's Prayer and the 23rd Psalm with Jefferson, prompting others to join in. Beamer requested of Jefferson, "If I don't make it, please call my family and let them know how much I love them." After this, Jefferson heard muffled voices and Beamer answering, "Are you ready? Okay. Let's roll." These were Beamer's last words to Jefferson.