District of Columbia Fire and Emergency Medical Services Department
In June 2015, Jullette M. Saussy was named the medical director of DC Fire and EMS. On January 29, 2016, she announced her resignation from that position in a letter to Mayor Muriel Bowser. In her letter, she called the department's culture "highly toxic to the delivery of any semblance of quality pre-hospital medical care."
History of the District of Columbia Fire and Emergency Medical Services Department
In August 2013, DCFEMS reported that it had significantly lowered EMS response times in April, May, June, and July 2013. The department said its standard was to respond to a call (e.g., leave the station) within 6.5 minutes 90 percent of the time. The department lowered its response time from 84 percent of the time in February 2013 to 92 percent of the time in June 2013. The response time for critical calls (about half of those received every day) also fell, from 5:03 minutes in February 2013 to 4:02 minutes in June 2013. Ellerbe attributed the improvements to a new protocol that required ambulance crews and firefighter EMTs to submit paperwork justifying the response time every time it exceeded the standard. Ellerbe suggested that some employees were simply not responding very quickly, and noted that at least one employee was disciplined for not being able to justify a slow response time. The firefighters' union complained about the amount of paperwork required, and said crews were sacrificing safety in order to meet the response time standard. The union claimed there had been a sharp rise in minor road accidents since Ellerbe's protocol went into effect, and that some crews were lying when they said they had responded.